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Kimberly Turner
Intro to Rhetoric
Dr. Jeff Ringer
May 2, 2016
“You Got to Hold On:” A Study of Millennials, Social Media and Identity
Introduction
Perhaps every generation has its problem children. We do not have to reach terribly far
back in American history to come to grips with hippies, punks, and the latchkey kids of
Generation X. Hardly a new phenomenon is the idyllic youngsters irking their parents with their
new music, new clothes, and new slang; it is, rather, a trope with which Americans are intimately
familiar. As a Millennial, I have come face to face with the same type of criticism I am more
than certain my own parents faced. As an academic, though, I find Millennials and their culture
an intriguing area study.
At once the largest group of people on the planet1 and the world’s newest adults,
Millennials continually occupy a space in mainstream media. Their escalation to media fame
came fast – a meteoric rise in the wake of a faltering economy and the nearly ubiquitous
presence of social media. Yet, the majority of the articles published about Millennials reveal an
increasing anxiety among Baby Boomers and Gen Xers: who are these Millennials, and why
exactly aren’t they following suit?
Take, for example, Anne Tergesen’s “When Millennials Move Back Home” published
just last year in The Wall Street Journal. Tergesen warns of Millennials returning home to live
with their parents or never leaving home in the first place; this most recent generation of adults
has become financially dependent on their parents, and, even more forebodingly, she argues,
1 See Richard Fry’s “Millennials Overtake Baby Boomers as America’s Largest Generation.”
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they have yet to develop crucial financial management skills required of actual adults. While just
one of many articles, of course, Tergesen’s piece typifies the sort of mainstream articles Baby
Boomers and Gen Xers continue to produce regarding Millennials. Tergesen’s dire language
epitomizes the rhetoric which many Baby Boomers and Gen Xers have utilized to create a
narrative of Millennials which largely excludes Millennials from the discussion and ultimately
informs the stereotype of the lazy, apathetic Millennial2 which has begun to take hold in
America’s cultural imagination. If this stereotype is actually unfounded, as I argue, one
particularly important question then remains: why are Millennials so incredibly frustrating to
prior generations?
To investigate this question, I begin with Millennials using Princeton professor Kenda
Creasy Dean’s notion of the “Church of Benign Whatever-ism.”3 Dean, a Princeton religious
scholar, argues that emerging adults have become morally complacent, and this culture of
disproportionate tolerance, Dean argues, ultimately fosters moral relativism and social inaction.
Building from Dean, I also incorporate rhetoric scholar Kenneth Burke’s concept of
identification and expand his reading using Richard Weaver’s notion of god and devil terms.
These readings are of particular import as I begin to examine the ways in which Millennials
produce and enact their identities in rhetorical spaces, most especially on social media platforms.
Finally, in addition to crafting a rhetorical foundation for this project, I also attempt to utilize a
queer discourse which focuses specifically on how Millennials disrupt America’s investment in
futurity politics. Drawing from queer scholar Lee Edelman, the queer discourse through which I
analyze Millennials rhetorics is particularly useful for me because I am especially interested in
examining the narratives created for Millennials, around Millennials, and by Millennials.
2 See Joel Stein’s “Millennials: The Me Me Me Generation.”3 Ringer, Jeffrey. Vernacular Christian Rhetoric and Civil Discourse: The Religious Creativity of Evangelical Student Writers (New York: Routledge, 2016), 14.
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By utilizing these three frameworks in my analysis of two case studies of American
Millennials, I am marrying three conversations: sociological and psychological conversations
regarding the advent of a new life phase; rhetorical conversations of identity; and a queer
dialogue about America’s investment in futurity. With Dean’s theory of benign whatever-ism as
a foundation, in conjunction with Burke and Weaver, I examine the ways in which Millennials
enact particular “Millennnialims” on social media platforms, and I explore claims that
Millennials encourage a culture of tolerance, acceptance of cultural difference, and excessive
consumption which disrupts traditional American narratives. In particular, I use this meeting of
conversations as a way to interrogate the specifics of Millennial lived experience and answer
important questions about Millennial culture which have, as of yet, been ignored:
1. In what ways does Millennial “benign whatever-ism” undermine the Western
emphasis on the value of life and, by extension, the privileging of futurity?
2. Can we consider the enactment of particular “Millennnialims” on social media
platforms more radical rhetorical positions than those, like Dean, who argue
against whatever-ism?
3. Are Millennials creating more radical queer spaces – both virtually and in the
corporeal – by refusing to inhabit rhetorical positions invested in futurity?
In what follows, I discuss both the mass media and scholarly perspectives concerning Millennials
and their position in modern American culture.
Literature Review
Millennials in Main Stream American Media
Open Google on any given day, type the word “Millennials” in to the search bar, and
press enter. The news from any random week includes a number of articles that dissect, in great
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detail, the problems, challenges, and frustrations Millennials face. Take, for example, a quick
Google search in late March 2016; the results would yield one article from The Washington Post,
“Why Don’t Millennials Vote?,” one from Newsday, “Study: 5 Million Millennials Don’t Have a
Checking Account,” and one from The New York Post, “Millennials Need To Put Away the Juice
Boxes and Grow Up.” Though products of the mass media and not scholarly in their function,
these articles represent a greater trend: the intense need, particularly of Baby Boomers and
GenXers, to categorize and place Millennials within the framework of the American narrative. In
this future-oriented narrative, Millennials must vote, use checking accounts and grow up like
their forbearers, with little to no deviation.
The conversation surrounding Millennials, however, began long before 2016. In May
2013, Joel Stein published “Millennials: The Me Me Me Generation,” and whether he intended
to or not, Stein subsequently launched a firestorm of conversation about America’s newest
problem generation. In his article, Stein discusses the group which has become “the most
threatening and exciting generation since the baby boomers.” Stein points to the narcissism and
selfishness of the Millennial generation, which he claims is exceedingly exacerbated by the
ubiquitous presence of technology. Stein also examines Millennials’ feelings of entitlement,
calling Generation Y a group of people “convinced of their own greatness.” Stein further argues
that Millennials are developmentally “stunted” and lazy, which has given rise to a new stage of
life between adolescence and adulthood.
While much of his article centers on the perceived negative characteristics of Millennials,
Stein does mount a defense of Generation Y. He makes special mention of Millennials’ unique
brand of positivism and the fact that many Millennials have strong relationships with their
caregivers. Still, even as Stein ultimately decides to “believe in the children” in his seminal
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Millennial-making article, many of his fellow journalists refused to follow suit. The
overwhelming number of articles concerning Millennials – written largely, of course, by Baby
Boomers and Gen-Xers – deride Generation Y for their perceived entitlement, narcissism, and
laziness. The trend continues even in current news cycles, where one might find in New York
Magazine’s recent online issue Eve Peyser’s “Millennials Literally Too Lazy to Eat Cereal.”
Despite Stein’s effort to point to the ways in which Millennials have been unfairly
targeted by mass media, many Millennial respondents found Stein’s tongue-in-cheek delivery
and seeming belief in the negative traits he lists throughout “Me Me Me” frustrating. Rather
unsurprisingly, the response was immediate and visible. Stein’s article consequently gave rise to
a host of reaction articles, such as Fareed Zakaria’s “The Try-Hard Generation” (The Atlantic)
and Marc Tracy’s “Millennials in Our ‘Time’” (New Republic). The Millennial fervor even led
to the wildly popular satirical YouTube video, “Millennials: We Suck and We’re Sorry.”
Suddenly, Millennials were on the media map.
“Emerging Adults:” Millennials by Any Other Name
In the world of academia, however, the bulk of conversation about Millennials is thus far
grounded in the sociological or psychological community. In 2000, Jeffrey Arnett, then a
professor of psychology at of Clark University, identified “emerging adulthood” as a distinct
new phase of life for people in their late teens to their mid-to late 20s in his article “Emerging
Adulthood: A Theory of Development from the Late Teens Through the Twenties.”4 In the
article, Arnett proposes “emerging adulthood” as a new stage of development which
encompasses “the late teens through the twenties, with a focus on ages 18-25.”5 These in-
between years, Arnett argues, are distinct from both teenage experiences and the events of
4 See Arnett, Jeffrey Jensen. “Emerging Adulthood: A Theory of Development from the Late Teens Through the Twenties.” American Psychologist 55.5 (2000).5Arnett, 469.
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adulthood; emerging adulthood is, in fact, its own, specific phase of life characterized by vast
“demographic variability.”6 Indeed, Arnett notes, the demographics of those ranging in ages 18-
25 become increasingly more difficult to calculate based solely on the knowledge of a person’s
age7. Additionally, those who inhabit this distinctly non-adult developmental stage are
subjectively aware of their positions; most emerging adults feel “that they have left adolescence
but have not yet completely entered adulthood,” Arnett contends.8
Since Arnett’s numerous publications on this new phase of life, many researchers in
fields as varied as cultural studies, psychology, and economics have begun to examine emerging
adulthood and its impact on various aspects of American life. Arnett’s “Emerging Adulthood”
thus represents one of – if not the – earliest attempts to identify the shift in developmental life
stages. As such, Arnett’s article remains a pivotal and oft cited work in the intersection of
generational studies and the developing field of Millennial studies. While Arnett’s article is, at
this point, dated, his study functions as a way in which to foreground the timeline of Millennial
studies and the theories developed from studying Generation Y.
Following Arnett’s foundational work on the phenomenon of emerging adulthood, a
number of scholars have also subsequently begun to consider the role of the twentysomething in
modern culture. As early as the year 2013, Manfred H. M. Van Dulmen, a professor at Kent State
University, established Emerging Adulthood, which acts as an “interdisciplinary and
international journal for advancements in theory, methodology, and empirical research on
development and adaptation during the late teens and twenties.”9 Still, despite all the talk of
emerging adulthood, I contend Millennials themselves continue to be overlooked by scholars.
6 Ibid., 471. 7 Ibid.8 Ibid. 9 “Emerging Adulthood.” Sage Journals. Society for the Study of Emerging Adulthood (2016).
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Though eager to discuss emerging adulthood as a budding new phase in American identity and
development, scholars such as Jeffrey Arnett and Christian Smith seem especially hesitant to
discuss the particulars of actual Millennial life despite the facts that Millennials are the first
generation of people to actually inhabit emerging adulthood as a phase of life. Millennials’ lived
bodies, their experiences, cultures, interests, literature, etc. have, as a result, largely been
relegated to representation by the aforementioned mass media news circuit and the pop
psychology I discuss in the following.
In an effort to understand emerging adults, some researchers, most notably Christian
Smith, have taken to categorizing and making meaning of the features of emerging adulthood in
an attempt to understand how Millennials can communicate with prior generations and how prior
generations can effectively communicate with them. In their 2009 Souls in Transition: The
Religious Lives of Emerging Adults in America, Christian Smith and researcher Patricia Smith
discuss the religious implications of this new developmental phase on Millennials. Perhaps the
most intriguing part of this text, though, remains Chapter 2, “The Cultural World of Emerging
Adults.” In this particular chapter, Smith and Snell list in great detail the various features of
emerging adults. Smith and Snell include characteristics such as constant transitioning and
financial hardship, but also focus more widely on the shared emotions and desire of many
emerging adults.10 These include the hope to one day be able to stand on one’s own, being
overwhelmed by life’s innumerable responsibilities, holding on to optimism for one’s own
future, and a lack of regrets.11
In his 2011 follow up, Smith again examines Millennials by focusing specifically on the
problems faced during their assent in adulthood. Smith ultimately concludes that “emerging adult
10 Smith, Christian, and Patricia Snell. “The Cultural World of Emerging Adults.” Souls in Transition: The Religious Lives of Emerging Adults in America (Oxford: Oxford UP, 2009). 11 Ibid.
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life in the United States today is beset with real problems, in some cases troubling and even
heartbreaking problems.”12 Whether this is a product of emerging adults’ thoughts and behaviors,
Smith is not as willing to say. He does, however, continue to examine the sense of moral
individualism and moral relativism extoled by a large number of emerging adults. Indeed, Smith
notes, “Six of ten (60 percent) of the emerging adults we interviewed expressed a highly
individualistic approach to morality. They said that morality is a personal choice, entirely a
matter of individual decision.”13 Smith, like Stein, argues that being raised under a “tolerance-
promoting, multicultural educational project” has, in the long run, done a disservice to emerging
adults.14 Instead of cultivating solid opinions of their own, he contends, emerging adults base
their opinions on “sloppy and indefensible moral reasoning” fed to them as children.15 Like
Stein, Smith shares in both Souls in Transition and Lost in Transition his concern that emerging
adults are becoming increasing tolerant – so tolerant, in fact, that they are reluctant to point to
rights and wrongs in other people’s behavior, claiming instead the human behavior is personally
relative.16 Smith attributes this change to Millennials’ belief that they are “imprisoned in their
own subjective selves, limited to their biased interpretations of their own sense perceptions,
unable to know the real truth of anything beyond themselves.”17
While Smith and his research teams have focused largely on categorizing emerging
adults’ beliefs and behaviors, a number of other writers and scholars seem more concerned with
the motionlessness of emerging adults. Indeed, a great deal of the current conversation refers to
Millennials as “stuck.” This conversation tends to take aim at the current trend of Millennials
who have left and returned home. Sally Koslow, in her 2012 book Slouching Toward Adulthood: 12 Smith, Christian, et. al. Lost in Transition: The Dark Side of Emerging Adulthood (Oxford: Oxford UP, 2011), 3.13 Ibid., 21. 14 Ibid., 35. 15 Ibid. 16 Smith and Snell, “The Cultural World of Emerging Adults.”17 Ibid.
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Observations from the Not-So-Empty Nest, observes, “The number of adolescents now living in
their parents’ homes looks like nothing less than a stampede.”18 Indeed, Koslow even includes a
number of statistics from 2010-11, when many Millennials where beginning to graduate college
after the massive economic downturn in 2008. Koslow says, “In the graduating class of 2011, it
was estimated that 85 percent of graduates moved back home,” and “according to census
estimates, by 2010, some 5.5 million people aged twenty-five to thirty-five were living at home,
an increase of more than 20 percent since the recession.”19 Koslow continues her investigation
into Millennials by focusing on the ways in which many parents of Millennials are now
financially supporting their adult-aged children; those Millennials who are not living at home,
she says, are largely or “adolescents without borders,” who travel to endlessly and particularly
relish living in the margins of American cultural life.20
Koslow is not alone in her observations of the complex Millennial. In their book
Twentysomething: Why Do Young Adults Seem So Stuck?, Baby Boomer mother Robin Henig
and her Millennial daughter Samantha Henig research twentysomethings – or emerging adults –
in order to determine if the Millennial “experience of the twenties” is in any way radically
different from that of previous generations.21 Throughout their study, the Henigs, like Koslow,
tackle issues effected by and effecting adulthood: education, choosing a career path, finding a
partner and deciding to marry, having children, etc. The Henigs ultimately conclude that
Millennials reflect their Baby Boomer parents in the most essential ways – the prolonging of
adulthood being the most common feature;22 however, they also argue that Millennials are
18 Koslow, Sally. Slouching Toward Adulthood: Observations from the Not-So-Empty Nest (New York: Viking, 2012), 65. 19 Ibid., 66. 20 Ibid., 12-35, 103-16. 21 Henig, Robin Marantz, and Samantha Henig. Twentysomething: Why Do Young Adults Seem Stuck? (New York: Hudson Street, 2012), xvi.22 Ibid., 1-28.
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significantly different from their forbearers in one specific way. Millennials are, according to the
Henigs, “grappling, for the first time ever, with the inversion of the American Dream, the
realization that they probably won’t be as well off as their parents were….it’s a harsh realization
nonetheless, and the need to face it is something that’s new to this generation.”23 The realization
that the Henigs highlight thus extends the reading Koslow offers and provides a distinct
framework for thinking about the American narrative and its socioeconomic impact on
Millennials.
While much of the scholarly research concerning Millennials has been conflated with the
term “emerging adult,” the work in this field is still incredibly valuable to the study I have
undertaken. Arnett and Smith, in particular, have been useful as I have begun examining
Millennials and their distinct features; though they were markedy less sociological in their
approaches to Millennials, Koslow and the Henigs also advance the conversations grounded by
Arnett and Smith. Each of these scholars offers a layer of critical analysis which is beneficial as I
begin to examine the ways in which Millennials inhabit rhetorical spaces which push back
against the traditional Western narratives which mandate futurity through strong social stances,
marriage, and reproduction.
Burke, Weaver, and Identity: A Rhetorical Move
To understand American mass media and academics’ preoccupation with categorizing
Millennials and their determining characteristics, we must turn to rhetorical theory. In A Rhetoric
of Motives, formative rhetoric scholar Kenneth Burk distinguishes identification as a rhetorical
move distinct from persuasion and central to both being a human and interacting with humans.
According to Burke, people are innately separated by their lived experiences, and this separation
23 Ibid., 224.
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drive us to identify with other people.24 This, says Burke, leads to an “ambiguity of substance.”25
People, then, are “both joined and separate, at once a distinct substance and consubstantial with
another.”26 Burke argues that this drive to identify ourselves, and identify with others, constantly
reinforces divisions, for which we feel innately guilty.27 We must identify ourselves “with
earnest” because of the separateness of human existence; indeed, Burke contends, “Identification
is compensatory to division.”28 Ultimately, Burke points to identification as a means through
which attempt to overcome divisions – and by extension, the guilt they feel because of the
separation. Humans intentionally seek out ways in which their lived experiences overlap with
others’ in their desire to be “cosubstantial” with other human beings.29
To extend Burke’s reading of identification, I rely on Richard Weaver’s categorization of
contemporary rhetorical terms in The Ethics of Rhetoric. Weaver most notably defines here god
terms and devil terms. According to Weaver, the god term is “that expression about which all
other expressions are ranked subordinate and serving dominations and powers.”30 Weaver argues
that a number of terms may function in a given culture and all of these terms fight for dominance
within a cultural framework.31 He also introduces devil terms, the inevitable foil of the god term.
If the god term signifies that which is valued, Weaver contends the function of the devil term is
to signify “repulsion.”32 However, Weaver notes, “One cannot explain how [devil terms]
generate their peculiar force of repudiation. One can only recognize them as publically-agreed-
upon devil terms.”33 Finally, Weaver brings us to what he calls charismatic terms, or those terms
24 Burke, Kenneth. A Rhetoric of Motives (Berkley: U of California P, 1969), 21. 25 Ibid., 21.26 Ibid. 27 Ibid., 22. 28 Ibid.29 Ibid., 21. 30 Weaver, Richard M. The Ethics of Rhetoric (Davis, CA: Hermagoras, 1985), 212. 31 Ibid. 32 Ibid., 222. 33 Ibid.
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which have “broken loose somehow and…operate independently of referential connections.”34
These terms, Weaver says, are compulsive, unbound to referents which hold a significant place
in our culture; instead, charismatic terms derive from “a popular that they shall mean
something.”35
While composed nearly simultaneously, Weaver’s rhetorical terms offer a way in which
to think of identification through terms which function to create hierarchies in our culture. Those
who align themselves with god terms which dominate a culture immediately engage in a process
of cultural identification; those who refute the god term, or align themselves instead with the
devil terms, essentially reject the process of identification which Burke argues is essential to
human communication. This process of identifying, aligning, and rejecting also provides
academics a way in which to interrogate cultural stereotyping which casts Millennials into the
role of the unruly teenager and denies them the right not only to express but also to have a hand
in their own identity formation.
Identity, Futurity, and Millennials
Like many other schools of academia, queer theory represents yet another area in which
Millennials have yet to be explored. I find this lack of conversation particularly interesting given
the ways in which a large portion of Millennials have co-opted their constant exposure to social
media and popular culture in an effort to craft their own identities. Keeping Dean, Burke, and
Weaver, Lee Edelman’s 2004 No Future: Queer Theory and the Death Drive thus offers an
approach for rethinking “benign whateverism” as an identity marker and ultimately for re-
scripting Millennials as queer figures.
34 Ibid., 227. 35 Ibid.
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In his work, Edelman examines the role of queer theory and the queer figure in a culture
that remains highly invested in the concept of futurity. He argues that Western culture
systematically grafts the notion of futurity onto children in order to create for itself a sense of
accessible subjectivity. The Child, for Edelman, functions to create and sustain an “unmediated
access to Imaginary wholeness;” a subject becomes a subject through the Child and the Child’s
promise of the future36. Children, then, transform into what Edelman calls a culturally
constructed idea of the Child, a “telos of the social order”37. In this configuration, the Child
serves to validate the authority of heteronormative, marriage-normative culture. Of course,
because the Child figures so prominently in the construction and survival of the heteronormative
imagination, the Child exists in an entirely vulnerable, impressionable state and is subsequently
considered an innocent being always in need of protection. This focus on the Child, Edelman
contends, allows very little space to imagine alternative understandings of the future.38 This
acceptance of the Child – and the hetero-privileged cultural norms it entails – effectively negates
the goals of queerness.
Edelman then introduces the sinthome, who functions as the manifestation of queer
resistance to the reproductive futurity paradigm. Although he does not specifically point to
homosexuals or homosexual culture, Edelman does maintain that homosexuality has become
synonymous with sinthomosexuality for Western culture because it “figures the availability of an
unthinkable jouissance that would put an end to fantasy-and with it, futurity.”39 The sinthome
therefore operates as a figural remainder, an embodied death drive that heteronormativity cannot
acknowledge. For Edelman, this queer embodiment, this crucial incarnation, acts as the key to
36 Edelman, Lee. No Future: Queer Theory and the Death Drive (Durham: Duke UP, 2004), 10. 37 Ibid., 11. 38 Ibid. 39 Ibid., 39.
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undoing reproductive futurity and heteronormative privilege. The radical queerness of the
sinthome thus demonstrates the ways in which we create normativity and reveals where it can be
unraveled.
Ultimately, Edelman’s theory of the Child and America’s fixation on futurity enables a
conversation about the ways in which Millennials inhabit rhetorical positions, especially via their
much-used social media profiles. Social media, which includes the extensive use of hashtaging,
retweeting, and sharing, thus provides a critical medium through which to analyze the Millennial
as a queer subject occupying an increasingly radical space.
Methods
The Setting
I conducted two case studies in the spring of 2016 at the University of Tennessee
(Knoxville). Because both of the participants live outside of Tennessee, I interviewed each
participant from my own home using Skype. Skype was particularly useful as I collected data
because both participants were able to communicate with me at their leisure from their own
homes, in Florence, SC and Charlotte, NC respectively.
Participants
To begin my study, I personally recruited both participants, Amy and Ashley, through
text messages and asked them if they would be interested in assisting me with my research. I
have known both Amy and Ashley for a number of years, and I have maintained steady
friendships with each of them since our initial meetings. I have known Amy since 1999; we both
attended public schools in Florence, SC and met during our 7th grade term. We have remained
friends since this time, even after we both relocated outside of our hometown. I also came to
know Ashley through the public school system in Florence, SC. Ashley and I met as a freshman
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in high school in 2002. Ashley, an incoming student from North Carolina, and I were registered
in a number of the same courses throughout high school, and we eventually worked together in a
restaurant in our hometown. As a personal friend of both participants and an active user of social
media, I am a friend or follower of both participants on all three of the social media platforms I
examine in this study.
Here, it is important to note that I chose to examine Millennials as both a group of people
and a generational age range; I thus chose to follow the age range advanced by the Pew Research
Center. According to the Center, Millennials are those born between the years 1981-1996.40 Born
in 1988, both Amy and Ashley thus qualify as Millennials. Both participants are also unwed,
both are pet owners, both are currently in shared living spaces, and both work or have worked
multiple jobs in order to sustain themselves. These characteristics are particularly common to
emerging adults, which Smith and Snell41 document in great detail in their research on the
characteristics of emerging adults. Arnett, too, notes these characteristics of emerging adults,
referencing specifically their varied living circumstances and the unpredictability of the years
between 18-25 (469-71). Therefore, in light of Amy and Ashley’s ages, financial hardships, and
shared living locations, I was able to situate both squarely as Millennials as well as emerging
adults, rendering them ideal for study.
While they share many commonalities, however, Amy and Ashley do differ in significant
ways as well, including sexual preference, religious background, relationship status, and
education status. Amy identifies as bisexual and is currently “very single,” while Ashley
identifies as heterosexual and is currently engaged. Both participants were born into Christian
households, though Amy was raised as a Methodist and Ashley was raised as a Catholic. Both of 40 I must clarify here, though, that the Pew Research Center is careful to note that “no chronological end point has been set for this group yet” (Millennials 4).41 See Souls in Transition: The Religious Lives of Emerging Adults in America (2009) and Lost in Transition: The Dark Side of Emerging Adulthood (2011).
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their fathers obtained Masters degrees, but their mothers varied in educational achievement.
Amy’s mother obtained a Bachelor’s degree, while Ashley’s mother obtained a high school
diploma.
Like their parents, Amy and Ashley also graduated high school, and both attended public
liberal arts universities in South Carolina in order to obtain bachelors’ degrees. Amy attained a
Bachelor of Arts in Theatre and now works as a Wardrobe Supervisor for Charlotte Ballet.
Ashley completed a Bachelor of Science in Psychology and is currently completing a master’s
program in order to become a Specialist in School Psychology.
Overall, I chose Amy and Ashley to participate in my research in order to examine the
ways in which two very similar Millennials from comparable backgrounds enact their identities
on social media platforms in order to answer pertinent questions about the role of Millennials in
American culture. Do Millennial undermine the Western emphasis on futurity? Are Millennials
creating radical queer spaces on social media?
Procedures
Millennials – or as the Pew Research Center has dubbed them, “digital natives” – have
become virtually inseparable from social media in the American imagination (Millennials 5).
Consequently, I decided to use social media to research the narratives Millennials create for
themselves in order to explore the ways in which “benign whateverism” operates as a radically
queer space in Millennial culture. In order to do this, I felt
To undertake this task, I focused specifically on three of the major social media platforms
available to Millennials users for free: Facebook, Twitter, and Instagram. Each of these social
media sites exists as an app available for smart phone use, regardless of the type of operating
system the phone owner uses. Each social media platform also accessible from a browser login.
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Additionally, each of the three apps also provides users with ability to hashtag posts and search
existing posts marked with hashtags. Facebook and Twitter also allow sharing and retweeting,
which enables uses to disseminate other users’ posts as their own or even alter the posts to
include their own personal message. Instagram requires a third party app for re-gramming, but it
too can be done with relative ease. Lastly, all three of these platforms offer users the ability to
constantly check the trending – most used hashtag or posted about event – within a specific time
period. For my purposes, these three social media platforms thus offered the most credible look
in the ways in which Millennials are living “whateverism” on a live stage with well-rounded,
diverse audiences.
I asked Amy and Ashley to self-report their social media usage on Facebook, Instagram
and Twitter over the course of a two week period in March 2016. I asked both participants to
begin by keeping a log of the users they tagged in Instagram posts, regardless of whether the post
was their own or one from another account. I also asked the participants to log their own posts as
well as the posts they liked over the course of the two week period. I requested the same
information for Facebook and Twitter as well. Amy and Ashley recorded their Facebook posts,
status updates, shares, likes, and any post in which they were tagged over the two week period.
They also record their tweets, retweets, and likes on Twitter during the two weeks. At the end of
the two weeks, Amy and Ashley sent me the information by email. They both used their smart
phones to screen shot images of their social media use on Facebook and Twitter; they also sent
me screens shots of the individual Instagram posts.
When I received all the information from the participants, I then interviewed each of
them. Questions I included in my interview focused primarily on how they would personally
describe themselves to others, their daily social media activity, and how they use each social
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media platform (Appendix A). Before the interview, I also instructed Amy and Ashley to select
five posts from any of the three social media sites which they felt best represented them. I did not
provide any more information to them except to say that this instruction was open for their
interpretation. Both women reported these five images to me before the interview commenced,
and I asked each woman respectively to contextualize the images during the initial interview.
After transcribing and coding the data, I then administered a follow-up email interview,
during which I asked the participants basic demographic questions. I also showed each
participant a transcribed portion of the interview in which they described themselves. During the
follow up interview, I asked the participants why they had chosen to describe themselves in this
particular way. The participants were given a week to return the information.
Data Analysis
In order to analyze the data I collected, I utilized an emergent coding method after
recording and transcribing both interviews. I began coding simply by searching for instances in
which Amy and Ashley used keywords such as social media, Facebook, Twitter, or Instagram.
As I coded for these words, though, I also specifically examined the data for words or phrases
which might function as god or devil terms, and I found a pattern which appeared over the course
of the interviews. Both Ashley and Amy spoke frequently of two themes: work and audience. I
realized from here that work began to function in the interviews as a god term, so I then coded
the transcripts again for this theme. I also paid special attention to mentions of audience since
this particular theme remained central in both Amy and Ashley’s process of identification.
Using this same coding method, I also analyzed the social media posts that Amy and
Ashley self-reported over the two week period. I specifically examined their own personal
postings on the three social media sites in search of instances where they discussed themes of
Turner 19
work. I then repeated this process using the five items Amy and Ashley selected to best represent
them.
Results
Several themes emerged as a result of this research. Principal among these themes was
that each social media site has a specific function in these Millennial women’s lives. When asked
which of the three social media platforms they used most frequently, both women answered that
they used Facebook most often. Both agreed that, because they had had Facebook accounts for
the longest amount of time, the feed
tended to be more varied and stimulating.
Indeed, Ashley said, “I have more
Facebook friends than I do on Instagram.
My Instagram is more limited as to who I
follow, where I’ve had Facebook for way
longer so there’s more people and things
to look at.” Amy agreed, saying, “I’ve
been on it the longest and these days
there’s – it’s the most interesting.”
Both women also echoed one another when I asked what types of things they look at on
Facebook. Amy and Ashley both agreed that their primary purpose in scrolling through
Facebook was to read news articles and see status updates from those with whom they are
friends. ““Facebook is more like news and articles or like cool things,” Amy said. “Like I share
mostly on Facebook. Lot of sharing that happens like of other things that I see.” This is evident
in Amy’s multiple shares of articles from The Huffington Post and a number of blog articles
Fig. 1: A sample of Amy’s Facebook activity.
Turner 20
written by other people in the theatre and wardrobe community (See Fig. 1). Ashley’s answer to
this question was a near mirror image: “I’ll scroll through the newsfeed and look at, ya know,
people’s statuses and stuff and if there’s a news article or a link or something or, that interests
me then I’ll click on that and that’ll bring me to another website.” While both women shared
news articles they found interesting, Ashley was also much more likely to share a Facebook
memory which included her past life experiences or a life experience in which she was included.
Facebook’s primary purpose, then, seemed to function like a virtual water cooler; both Amy and
Ashley expressed their interest in Facebook initially as a site for gathering information about a
number of “interesting” aspects shaping their lives, whether these elements were local or global
in scale.
Amy and Ashley were also intensely aware of the audience of each specific platform.
When I asked each of them how they used each social media platform, they again began to echo
one another. Ashley, in particular, was extremely conscious of what she posted on which
platform:
I use Twitter as, my grandmother doesn’t follow me on this so I can post whatever I want
to. Umm, I think that Twitter I post – I think I’m hilarious but I guess I use Twitter more
for like, umm, sarcastic things, maybe things are, like, stereotypes I find that are
funny that maybe I shouldn’t post on Facebook or Instagram because it would offend someone.
Umm, so I guess it’s more of like a humor slash I don’t care if I offend you sort of thing
on Twitter.
Turner 21
Several of Ashley’s posts on Twitter demonstrate
her desire to use Twitter as a source of humor
without offending personal friends or family. Her
tweet in Fig. 2, in which she references a hangover,
represents a status she would not post on Facebook for fear of reproach.
Amy, too, expressed that audience played a major factor in her decision to use Twitter.
Twitter is, she said, “for venting sometimes.” This, she says, is because she doesn’t have “as
many people on there that follow me.” Amy did, however, agree with Ashley that Twitter was
largely a space to “retweet funny stuff.” Twitter, for both Ashley and Amy, thus became a
purging site of sorts – a place where the audience was likely to matter simply because it was less
personal.
Both women also suggested that Instagram functioned as a place in which to showcase
the ins and outs of their daily lives. According to Ashley, “Instagram is more – even though it’s
linked to my Facebook, I post on Instagram more, ‘Hey, this is my life.’” Curiously, though,
neither Ashley nor Amy posted much of their own content during the two week period. In fact,
Amy posted only two pictures: one of her pet and one photograph42 of a Tampon dispenser which
doubled as an ironic political statement43; Ashley also posted very little of her own content.
However, both Ashley and Amy liked quite a few pictures and actively participated in
tagging people in posts which reflected elements of their personal lives. Amy, for one, seemed
relatively surprised about the amount of pictures she liked on Instagram: “I don’t post that much
myself on Instagram but I like a lot on Instagram, which your stupid project made me find out. I
was like, ‘Oh I have two posts. Hmm, a hundred likes.’ Cause it’s so easy to scroll through and
42 Evans, Amy. “An Instagram Post of Sleeping Dog.” Amy Evans. 30 Mar. 2016. Photograph. 30 Mar. 2016.43 Ibid., “An Instagram Post of a Tampon Dispenser.” Amy Evans, 30 Mar. 2016. Photograph. 30 Mar. 2016.
Fig. 2: One of Ashley’s personal tweets
Turner 22
like stuff on there.” Both, however, agreed that they use
Instagram largely to interact with their closest friends through a
process of tagging their friends in the comment section of a
picture or sending the picture to a friend through the direct
message feature. Indeed, Ashley noted that she interacts most
often with her two closest friends and her fiancé: “We will tag
each other in lots of like funny memes or pictures or something
like that, umm, that is relatable to us.” Amy replied with virtually the same answer: “On
Instagram I interact mostly with you. It’s mostly me tagging you in comments on things.” Given
the amount social tagging Amy and Ashley engage in on Instagram, their audience tends to be
much smaller but incredibly personal. Instagram, then, functions much like Twitter for these two
women; while their content is public, their embodied audience is quite small and thus the ability
to express oneself is enhanced.
Another significant theme which emerged during the
course of this research was the notion of work. When I asked
each participant how she would describe herself to other, both
contextualized themselves in terms of work. Amy described
herself as “a 27 year old female from South Carolina that
lives in Charlotte that does costumes for a living…for a ballet,
currently.” Ashley first described herself by her work ethic
and then by the jobs she held: “Hard working. Umm….an
Fig. 3: An Instagram post in which Ashley tagged her fiancé.
Turner 23
individual who likes to stand out in the crowd and be different. Uh…a graduate student, a server,
a nanny. And that’s pretty much it.”
During our follow-up email interviews, I asked each woman to explain a bit further why
she had described herself the way she did. Amy suggested that her age and occupation were the
“basic facts” one would “need” to know about her. Ashley’s description, however, was a bit
more involved. She explained her description of herself by stating:
I average 50 hours a week at work while going part time to graduate school. I
have two classes and 50 hours of practicum this semester, not including studying and
homework. I've never been able to rely on my parents for financial support, so I have
often times worked 2 jobs and gone to school or worked 3 jobs while not in school….
Graduate student, server and nanny describe what takes up the majority of my
time. I probably should have added fiancé to that, but I actually spend the least amount of
time in regards to my relationship since everything else takes up so much time. (Which is
very unfortunate)
Here, Ashley intricately ties herself to the various jobs which she feels mandate a large majority
of her time. Ashley notes also that she considers her time in her graduate program as a source of
work.
Both women also included work in the five items they chose to represent themselves.
Two of Ashley’s five items represented her work like; one was a Facebook post she shared in
which a friend defended the hard work of those in the service industry44 and one was her own
Instagram post of her co-workers at the restaurant where she is currently employed45. As part of
44 Wallace, Ashley. “A Facebook Share of Caroline Allred’s Post.” Ashley Wallace, 4 Apr. 2016. Photograph. 4 Apr. 2016.45 ----. “An Instagram Post of Muscovy’s Coworkers.” Ashley Wallace, 4 Apr. 2016. Photograph. 4 Apr. 2016.
Turner 24
her five items, Amy included a picture of her sleeping dog, with a caption reading, “After
working somewhere north of 250 hours in the last month, I’m super thankful to have a coworkers
who take on extra tasks so Lillian & I can spend a day doing this…#wardrobelife
#costumingfordance #lazydog #lazymonday #dayoff.”
Finally, both women were acutely aware of social media’s purpose in daily their lives as
well. They both describe social media as an activity to undertake when bored. When I asked
Ashley to describe a day in her social media life, she began by detailing how she begins the day
with social media as a way in which to wake up. She then quickly moved from this to discussing
how she uses social media during the ins and outs of her day: “Really anytime, anytime when I
have nothing going on…so in between work and school or just if I’m uh just trying to avoid
anything. Procrastination – I use it as a procrastination tool for sure.” Amy, too, began by
situating social media as a tool she used in order to begin her day. Like Ashley, she then
launched into a detailed description of how social media functions in her work like:
So this past week has been a slow week. We don’t really have anything we’re
working on. We’re just in the calm before the storm. So I spend a lot of time on social
media. There’s a lot of Facebook that happens and it’s just cause I’m frickin bored. And
procrastinating working on anything and not wanting to clean the shop, so. And I’m on
Facebook mostly and then Instagram sometimes….
When we actually get in to the running of the show, umm, if it’s a slow show and
we don’t have much to do, then I’m on it like – not as much in the mornings when I wake
up cause I usually have early calls. When I’m sitting there on a laundry call I’ll be on it or
during the show if I don’t have like much to do I’ll be on it…just as a time filler mostly.
Turner 25
Interestingly, both women described social media as an interruption from the work which they
position as a central to their lives.
Discussion
As I began the interviews with Ashley and Amy, I fully expected each of these Millennial
women to describe social media – particularly Instagram and Twitter – as a place to engage in
Millennialism (i.e. YOLO, do you, sorrynotsorry) which have come to dominate Millennial
discourse. However, to my surprise, both Ashley and Amy position social media within their
lives largely as tools, ways to invoke community, and as places to craft separate rhetorical
identities depending largely on audience. To examine this phenomena, I turn back to the
aforementioned queer and rhetorical theory.
In many of the mainstream media articles one can find with a quick Google search,
Millennials are figured as children. Indeed, much of the anxiety Baby Boomers and Gen Xers
express regarding Millennials is their apparent inability to “put away the juice boxes and grow
up.” Millennial resistance to adulthood seems, in large part, to unsettle prior generations, and we
must ask here why this is so. Using Edelman’s theory of the Child, I contend that this anxiety
springs from the need for Millennials to fulfill their role as children in this very American
futurity narrative. As the Child, Millennials must constantly be fretted over, worried over, and
protected, but the ultimate obligation of the Millennial is to become an adult who will then
produce more children for American society to then figure as the Child. Thus, by perpetuating
and reproducing the identity category “Millennial” in mainstream media, Baby Boomers and
Gen Xers attempt to create orders of identification in order to reaffirm futurity narratives which
have – and continue to – inform American culture.
Turner 26
However, the difficulty seems to lie in Millennials resistance to this Burkean process of
identification. When I asked Amy if she considered herself a Millennial, she answered quite
forcefully that she did not, in fact, consider herself a Millennial at all. Asked to explain, Amy
replied, “I don’t fit with Millennials. That actually doesn’t have much to do with the [way] of
Millennials at all.” I then asked if the term Millennial bothered her, or if she instead felt a
resistance to the notion of Millennials. She told me that “Millennials are definitely a thing,” but
continued by saying, “I just don’t relate to the…stereotypes that are applied to them.” As it turns
out, Amy was not alone in her dissatisfaction with the terminology. I asked Ashley, too, if she
considered herself a Millennial, to which she emphatically replied, “No. I do not consider myself
any of those things….It just sounds like I wanna hit, punch all those people in the face for feeling
that way. Like, it upsets me to know that there are people out there who carry on that way.”
Note, here, that both women do not deny that they are a part of a separate generation from their
parents and grandparents. The resistance to Millennial, for Ashley and Amy, comes from the
rhetorical figuring of their identities – a figuring in which they feel they had no role.
It seems fairly obvious, then, the force driving the friction between Millennials and their
predecessors is not nearly as simple as a division in culture or age. Instead, Millennials reject the
identity figured for them – as both the Child and the Millennial, as evidenced through Amy and
Ashley’s denial of the term. Amy and Ashley’s move to distance themselves from Millennial as
an identity functions, then, as a process of rhetorical dissociation – or a move to “reduce tension
generated by contradictions and inconsistencies in our belief or in our experience of the world.”46
By employing this move, Millennials essentially separate “the source of the tension” into the
irreconcilable, profoundly oppositional categories of appearance and reality and consequently
46 Jasinski, James. “Dissociation.” Sourcebook on Rhetoric: Key Concepts in Contemporary Rhetorical Studies (Thousand Oaks, CA: Sage, 2001), 176.
Turner 27
reshape Millennials’ lived experiences.47 They thus apply “negative feelings” to their concept of
appearance and “positive feelings” to their notion of reality.48 For rhetoricians, this move is
considered inherently problematic,49 but I argue here that this problem-making, this process of
unsettling is essential to rethinking American futurity narratives. For Millennials to dissociate
from the identity Millennial – or more accurately, Baby Boomers and Gen Xers’ attempts to
bridge the separation and assuage their own guilt through a prescribed rhetorical figuring – is to
reaffirm the division between lived, corporeal experiences and produce a rhetorical community
in which Baby Boomers and Gen Xers have no access.
Nowhere is this dissociative move more obvious than in Amy and Ashley’s discussions
of their work and social media lives. Work has, for Millennials, obviously become an area of
extreme frustration. A large portion of Millennials, including Amy and Ashley, came into and
continue to come into the work force after the 2008 economic crash. The recession obviously had
a devastating impact for many people, most notably for Millennials attempting to foreground
careers. For example, in the 1st quarter of 2016, the median weekly earnings of female full-time
wage and salary workers 25 years and over was $779.50 Adjusted for inflation, the median
weekly earnings of female full-time wage and salary workers 25 years and over was $328; this
was just five dollars higher than the 1st quarter of 2015.51 Given the downturn, many Millennials
have expressed sentiments of disenfranchisement, seen most recently in their avid support for
Bernie Sanders and his promised economic reforms.
Echoing these concerns, Amy and Ashley continually gravitated back to discussions of
work during their interviews. Both women immediately identified themselves by their 47 Ibid.48 Ibid. 49 Ibid. 50 U.S. Department of Labor. Bureau of Labor Statistics. Usual Weekly Earnings of Wage and Salary Workers First Quarter 2016. U.S. Bureau of Labor Statistics. Division of Labor Force Statistics (19 Apr. 2016). 51 Ibid.
Turner 28
occupations, and, when asked to clarify this description, felt that their jobs comprised an integral
part of their identity. Ashley especially felt intricately tied to work. When I asked her why she
refused the term Millennial, she responded, “Because I am hardworking, and I don’t consider
myself to be a selfish person. I’m gonna give as much as I can…to help anyone or anything out.”
For Ashley and Amy, then, work begins to act as a Burkean master trope – a metonymic device.
According to Burke, metonymy corresponds to the human effort “to convey some in-corporeal or
intangible state in terms of the corporeal or tangible. E.g., to speak of ‘the heart’ rather than ‘the
emotions.’”52 Burke adds that metonymy is the opposite of the scientific reduction or correlation;
metonymy, instead, functions as it would in the poetic sense in its attempt to capture the
intangible with the perceptible.53 Work, for Ashley and Amy, is thus a metonymic way in which
to negate the stereotypes and feelings of disenfranchisement which they experience under the
identifier Millennial. Work is the tangible, and Millennial the identity is the intangible.
Ultimately, Ashley and Amy reflect their metonymic use of work in the ways they
describe their social media use. Both Ashley and Amy were apt to share statuses from their
respective work places on Facebook or promote their place of employment through status
updates. Ashley suggested this is because Facebook serves her as a “promotional tool” through
which she can “promote work, promote things that I believe in.” Of course, this technique is only
effective because, as both posited before, they have large follower bases on Facebook and can
thus reach a wider audience. It is also worth noting here that Ashley and Amy actively seek to
advance themselves as workers on their social media platform with the largest, most diverse
audience. This is particularly important given the way in which Millennials have been
constructed in social narratives thus far as lazy and entitled. This would fail miserably on a
52 “Four Master Tropes.” The Kenyon Review 3.4 (1941), 422.53 Ibid.
Turner 29
platform, Ashley says, “because I don’t think that I have enough followers who care on Twitter.”
For these Millennial women, then, audience plays a crucial role in the way they construct their
identities on social media. The most successful way these Millennials have managed to negotiate
the process of identity formation on social media is to present their work as their identities.
Unlike Twitter, which Ashley actively admits she uses largely “to offend people – or to not
offend people,” Ashley and Amy consciously consider their audience – and audience comprised
in part of Baby Boomers and Gen Xers – as they position work as the crux of their identity on
Facebook and Instagram.
To locate work as the center of their identities also suggests that for these two
Millennials – and perhaps Millennials at large – work has begun to function as a god term.
Instead of positioning family, marriage, or children as their cornerstones of their lives, Ashley
and Amy both focused specifically on their employment and how they figure their identities on
social media through work. I find this phenomena especially interesting, particularly because
Ashley is, among other things, a fiancé. Amy’s position as a bisexual in many ways already casts
her as a queer figure which destabilizes American futurity narratives – a sinthome, according to
Edelman – but Ashley’s emphasis on work above all other markers is truly curious. Perhaps, as I
argue, Millennials have begun using work as god term in an effort aimed at displacing futurity
narratives which survive only if Millennials agree to the social imperatives of family, marriage,
and children. These futurity narrative are especially significant for Ashley and Amy, both of
whom are women of prime reproductive age whose role in American futurity narratives is to act
as the vessel for the Child. I suggest here that Ashley and Amy, perhaps unknowingly, utilize
work as an identity on social media in part to destabilize normative social expectations for
women. We must thus ask ourselves: what happens if Millennial women refuse to aid in figuring
Turner 30
the child? What happens if work, as a god term, takes the place of family, marriage, and
children?
Conclusion
Through the course of interviewing Amy and Ashley and studying their social media
activity, I found myself at one central conclusion: Millennials, through a complex interplay of
association with the god term work and disassociation from the identity Millennial, occupy an
increasingly radical space in American culture. Perhaps, from this, scholars can begin to examine
Millennials not only as a generation marked by selfies and hashtags, but as a group of people
who seek to reconsider their own role in a world which insists upon utilizing them to reproduce
narrow, heteronormative futurity narratives. As this research suggest, it is incumbent upon
academics to think about Millennials in terms more expansive than emerging adults; instead,
Millennials must be a part of a conversation which affords them an identity in which they had a
hand in creating. In order to undertake this task in any meaningful way, scholars and non-
scholars alike must be willing to dispense with hand-wringing and actually begin to examine
their own roles in graphing the Millennial identity onto Millennials.
Additionally, academia must also begin to reckon with the ways in which social media
and audience act in conjunction to shape Millennial identities. We must ask ourselves what the
implications of this type of association are. Does any particular group benefit from Millennial
identity construction by way of social media? Are certain groups excluded from this process?
Does this process impact different genders, races, and socioeconomic class differently? These
questions are all vital as we move forward and begin to examine Millennial culture not only as a
popular phenomenon but also a legitimate source of insight into American society. Perhaps most
Turner 31
importantly, though, we must also ask ourselves how we, as scholars, can encourage Millennials
to utilize this knowledge in rhetorically effective ways.
Appendix: Interview Questions
1. How would you describe yourself to others?
Probe: Would you consider yourself a Millennial?
Why? Tell me more.
Tell me more about that resistance/acceptance.
2. Describe a typical day in your social media life.
Probe: When? Why that order?
Tell me more.
3. Which social media account (Instagram, Facebook, Twitter) do you find yourself using the
most often? Please explain why.
Probe: How do you use each platform?
Who do you interact with most often on these social media platforms?
4. What function do you use these social media platforms to do?
Probe: Do you think you feel more comfortable using one of these social media platforms over
the others?
5. Tell me the story behind that interesting item you have.
Probe: What made you choose this item?
Describe how this item represents you.
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Turner 32
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