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Kids R KidsThe First Step to Higher Education.

PARENT HANDBOOKUpdated 8/1/2018

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THIS HANDBOOK HAS BEEN CREATED TO PROVIDE PARENTS WITH INFORMATION REGARDING THE PROGRAM, PARENT EXPECTATIONS AND CENTER POLICIES. PLEASE READ THE HANDBOOK CAREFULLY.

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INDEX

I PROGRAM INFORMATIONA. PROGRAM OPTIONS, AGES SERVEDB. HOURS AND DAYS OF OPERATIONC. ADMISSION AND ENROLLMENT PROCEDURESD. PAYMENT AND REFUND POLICIESE. SICK/VACATION TIME POLICIESF. PROCEDURES FOR WITHDRAWALG. EXPULSION/DISENROLLMENTH. PROHIBITED SUBSTANCESI. CONFIDENTIALITYJ. PHOTO RELEASEK. WATCH ME GROW VIDEO MONITORING

II ACCESS TO THE FACILITYA. OPEN DOOR POLICYB. KEY PAD ENTRY ACCESSC. COMPUTERIZED SIGN IN & SIGN OUT REQUIREMENTSD. PARKING LOT SAFETY

III CENTER RATIOS AND STAFFINGA. STAFF QUALIFICATIONS AND SCREENING

B. CENTER STAFFING POLICIES TO MEET RATIOS C. CLASSROOM RATIOS

IV GUIDANCE AND DISCIPLINEA. ADDRESSING DIFFICULT BEHAVIORSB. BITING POLICY

V DAILY SCHEDULES AND ACTIVITIES

VI HANDWASHINGA. AS PART OF THE DAILY SCHEDULEB. AT ARRIVALC. CDC GUIDELINES

VII DIAPERING & POTTY TRAINING METHODSA. DIAPERINGB. CLOTH DIAPERS PROHIBITEDC. RESTRICTIONS ON PULL UPS VS. DIAPERSD. “NO MORE DIAPERS” POTTY TRAINING

VIII NAPPING SUPPLIES AND ROUTINESA. INFANTSB. AGES 1 THROUGH 4C. STORAGE OF NAPPING BLANKETS

IX ITEMS BROUGHT FROM HOME

X FOOD, NUTRITION AND ALLERGY POLICIESA. MEALS OFFERED/PEANUT FREEB. FORMULA AND MILK OFFEREDC. BRINGING FOOD FROM HOMED. FOOD FOR SPECIAL EVENTSE. INFANT FEEDING

XI BOTTLES, SIPPY CUPS, PACIFIERSA. LABELINGB. CLEANINGC. SIPPY CUPS (AGES ALLOWED)D. PACIFIERS (AGES ALLOWED)

XII ALLERGY AND SPECIAL DIETSA. SPECIAL DIET FOR MEDICAL REASONSB. FOR REASONS OTHER THAN MEDICALC. ALTERNATE MEAL OPTIONS

XIII HEALTH, SAFETY AND MEDICATIONA. SANITIZATION AND HYGIENEB. INCIDENT/ACCIDENTC. ILLNESS POLICY, CARE AND EXCLUSIOND. EXPOSURE TO A COMMUNICABLE DISEASEE. LICE

XIV MEDICATION POLICYA. ADMINISTERING MEDICATIONB. STORAGEC. AUTHORIZATIOND. LABEL REQUIREMENTS FOR MEDICINEE. EMERGENCY MEDICAL TREATMENT

XV PARENT INVOLVEMENT & COMMUNICATIONA. WRITTEN COMMUNICATIONS TO PARENTSB. PARENT TEACHER CONFERENCESC. CENTER EVENTSD. FIELD TRIPSD. CONFLICT RESOLUTION

XVI EMERGENCY PROCEDURESA. SEVERE WEATHER CLOSINGB. UNEXPECTED WEATHER OR POWER OUTAGEC. LOCKDOWND. ALTERNATE SHELTER PLAN

XVII BABYSITTING & NANNY PLACEMENT

XVIII OVERVIEW OF PARENT RESPONSIBILITIES THAT ARE CRITICAL TO A SUCCESSFUL PARTNERSHIP

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I PROGRAM INFORMATION

A. AGES SERVED AND PROGRAM OPTIONS: The center provides services to children ages 6 weeks through 12 years. Program types and options vary by age.

Infants & Toddlers Full Time OnlyTwos, Threes, and Fours Full and Part Time OptionsVPK VPK only and Full or Part Time OptionsSchool Age Full and Part Time Options, Summer Camp and Drop In

B. HOURS AND DAYS OF OPERATION: The Center is open Monday through Friday from 6:30 a.m. to 6:30 p.m. The Center will be closed to recognize the following 7 Holidays. New Year’s Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day, the Day After Thanksgiving; and Christmas Day. The Center will close at 3:00 P.M. on the day before Thanks Giving, Christmas Eve and New Year’s Eve. If a holiday falls on Saturday, the Center will be closed the prior Friday. If a Holiday falls on Sunday, the Center will be closed on the following Monday. In the event a holiday falls on a Tuesday or Thursday, the Center may close the day before/after the holiday based on attendance history and parent demand. No discount or prorated tuition will be made for holidays or other days on which the facility does not operate or closes early.

After 6:30 p.m. there is a late pick-up fee of $25 for the first ten minutes, and an additional $10 for every 10 minutes thereafter. AS SOON AS YOU REALIZE THAT YOU WILL BE LATE, PLEASE CONTACT THE CENTER IMMEDIATELY. If we do not hear from you by 7:00 p.m. and all attempts to contact you and your emergency contacts have failed, the Center will notify Police and the Florida Dept. of Family and Children Services. Late pick up fees will only be waived if more than 3 families are affected by the same incident. Consistent late pick up will result in disenrollment.

C. ADMISSION AND ENROLLMENT PROCEDURES: The center does not discriminate on the admission of any child on the basis of race, color, disability, religion, gender, national origin, age, marital status, creed, veteran status or any other characteristic. Families wishing to enroll must complete an Enrollment Application. An Initial enrollment fee of $100 is due at the time the enrollment application is submitted. The enrollment fee is NOT refundable. An annual re-enrollment fee will be charged September 1st of each year. If your child’s start date falls between June 1st & September 1st , your annual re-enrollment fee for that year will be waived.

Other Required FORMS: The Center is required by State law and/or the Department of Health to have and maintain the following:

Current Health Form and Immunization form on file. Forms must be received within 30 of the child’s start date. Failure to provide the forms to the Center will result in dis-enrollment.

A completed and current CCFP form on file. The form should be completed and submitted with enrollment package and must be updated annually.

Annually during the months of August and September the facility will provide parents with a DCF prepared brochure “Influenza Virus, Guide to Parents”

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D. PAYMENT AND REFUND POLICIES: TUITION IS CHARGED WEEKLY AND IS DUE EACH FRIDAY FOR THE FOLLOWING WEEK. Tuition may be paid via Check or Cash. A $29 NSF fee will be charged for returned checks. If checks are returned on a recurring basis, we may require that your account be paid in cash only. No discounts will be given for holidays or other days on which the facility does not operate. Refunds will be given at parent request only for valid credits at the time of withdrawal.

Late Payment: Tuition is considered late if not received by Close of Business Monday. If tuition is not paid by Monday evening, a $10 late fee will be added to the balance due. If tuition is not paid by Wednesday evening, an additional $25 late fee will be added to your balance due. If payment is not rendered by Friday, your child will not be allowed to return until payment in full is received. Consistently making payment at the end of the week is strictly prohibited.

Payment Disputes: If the center is required to take legal action for non-payment and/or nanny placement fee, the parent will be responsible for any legal fees incurred by the Center. Please contact Owner/Director, Bart Sutherin regarding tuition disputes.

E. SICK/VACATION: After 3 months, if your child is out for the entire week, you pay ½ tuition to reserve your child’s space. After two weeks absence in 1 year, you will be required to pay full tuition for missed time. You receive 1 week vacation after 1 year enrollment. Vacation credits can only be taken if your child is out for a calendar week (Monday through Friday)

F. WITHDRAWALS: A minimum two-week written notice is required prior to disenrollment. You are responsible for payment for those two weeks whether your child attends school or not.

G. EXPULSION/DISENROLLMENT POLICY: The Center reserves the right to dis-enroll any child for any reason at any time, to include non-payment for services, severe behavioral issues that may affect the safety of other children, and non-compliance with administrative policies. The parent will be notified by phone call and/or as part of parent conference.

H. PROHIBITED: Per Company Policy and Florida Statutes: No firearms or weapons as defined in Section 790, F.S., shall be allowed within any building or upon any person located on the premises, excluding federal, state or local Law Enforcement Officers. No narcotics, alcohol, or other impairing drugs shall be present on the premises. Pursuant to Chapter 386, F.S., smoking, including e-cigarettes, is prohibited within the child care facility, all outdoor areas, during field trips, and in vehicles when being used to transport children.

For the safety and well-being of the children, the center will deny access to any individual that appears to be impaired and report the occurrence to the appropriate authorities. Pets or other animals are not permitted on the premises unless directly related to a curriculum or lesson plan and only after parents have been notified.

I. CONFIDENTIALITY: As part of the enrollment process, DCF requires that the parent/guardian must consent for child care personnel to have access to child’s records . To protect the privacy of enrolled families and their children, Center Policy requires that information learned while at the Center will be kept confidential.

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J. Photo Release Acknowledgement Your child may be photographed by Kids R Kids while participating in activities and/or on field trips. These photographs, at the Center’s discretion, may be used in advertising materials or posted to the website for your enjoyment and for the enjoyment of those viewing the website/materials. IF YOU DO NOT WISH TO HAVE YOUR CHILD’S PHOTOGRAPH POSTED ON THE WEBSITE OR ADVERTISING MATERIALS, YOU MUST NOTIFY THE CENTER MANAGEMENT IN WRITING.

K. The Center has partnered with WatchmeGrow, America’s #1 provider of streaming video services to offer you secure online access to view your child’s classroom while he or she is in our care. Your family will have the option to sign up for access to your child(ren) primary classroom for a fee of $25 per month per family. During transitioning from one classroom to another, families with access to WatchMeGrow will be given access to both rooms during the transition period (approximately 1 week). For the privacy of your child and other children, access is limited to the primary classroom only.

II. ACCESS TO FACILITY

A. OPEN DOOR POLICY: Kids R Kids is open to you the parent at any time. We do request that you make your presence known immediately to the person in charge. Although we request your cooperation in not disrupting our program, parents are permitted access to all parts of the Center where your child is present.

B. KEY PAD ACCESS TO FACILITY: The Center is locked at all times with key pad access. Parents are provided with an individualized pin number at enrollment. The Center asks that you keep your key code confidential and give it only to those individuals that will be frequently dropping off or picking up.

C. SIGN IN-OUT PROCEDURES: The Center utilizes a computerized sign in-out system that allows each authorized guardian to set up an individualized password. Authorized guardians must submit a valid form of identification prior to setting up their password. It is extremely important that guardians sign their child in and out using the computerized system so that we can maintain accurate attendance at all times. Repeated occurrences of failure to sign your child in and out will result in a $10 fine per incidence.

D. PARKING LOT: Unfortunately, we have had issues in the past where parents have been engaged in conversations with one another in the parking lot and failed to adequately supervise their children by allowing the children to play in the parking lot or under the Covered Entry Way. Due to the high safety risk this poses, we ask that you please not linger in the Parking lot, Entry area or outside of the school. Thank you so much for your cooperation and we look forward to a fantastic school year. PLEASE BE SURE TO PARK IN PARKING SPACES ONLY AND NOT IN FRONT OF ENTRY WAY OR NEAR FIRE LANE.

III. RATIOS AND STAFFING

A. STAFF SCREENING & QUALIFICATIONS: All staff members are thoroughly screened including FBI/FDLE criminal history clearance. Kids R Kids is proud that many of our Staff members have been employed at the Center for several years. Most classrooms have a lead teacher with CDA or higher education with several achieving Bachelor’s Degrees. Teacher profiles, including education and experience can be found in your child’s classroom. Aides are required to complete state mandated training within 45 days of employment.

B. CENTER POLICY ON STAFFING: Child drop-off and pick-up trends are routinely analyzed to ensure that adequate staff is available at all times throughout the day. Attendance is monitored throughout the day to ensure that ratios are maintained at all times. Help us maintain accurate attendance by signing your child in and out as required.

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C. TEACHER TO CHILD RATIOS: The Center strives to meet lower ratios as a method of increasing the quality of teacher-child interaction. The Center considers a variety of factors when determining the appropriate ratio within the ranges identified. Factors considered include the developmental needs of the children within the classroom, behavioral challenges within the classroom that may require additional attention, and teacher experience/skills. The age range of children within the classroom is also considered. (For example, a classroom of young 2’s may have more demands than a classroom of older 2’s that are turning 3.)

RATIO INFORMATION

AgeKids R KidsGoal Ratios

DCFMandated Ratios

Infants 1:3 – 1:4 1:4Ones 1:4 – 1:6 1:6Twos 1:8 1:11Threes 1:10 – 1:12 1:15Fours (not in VPK) 1:12 1:20VPK hours 1:10 1:10School Age – K through 2nd 1:15-1:18 1:25School Age – 3rd to 5th 1:20-1:25 1:25

In most instances, Kids R Kids is able to achieve Goal Ratios during primary learning hours but may increase to state ratios in early morning or late evening or if the Center has an excessive number of staff call-outs. The center ALWAYS maintains DCF Mandated Ratios.

IV. GUIDANCE AND DISCIPLINE POLICY

The word “discipline” frequently implies punishment. Kids R Kids understands that the root word for “discipline” is “disciple” which in Roman terms means “teach” or “guidance”. Part of being a child means finding out where the limits are. It is developmentally normal for young children to test rules and limits. Increasing Good Behavior by offering a consistent, well-organized, well supervised and stimulating atmosphere minimizes inappropriate behavior. At Kids R Kids, we believe that “Catching them when they’re being good” is far more effective than disciplining them when they’re misbehaving. We focus on ways to notice, compliment & positively reinforce children when they’re behaving well. Encouraging and praising children for good behavior will positively affect children’s self-esteem and behavior will follow. Giving appropriate attention is also key. If a child doesn’t get sufficient attention for behaving well, they’ll likely get it by behaving badly. Teachers talk to a child on their own level by making eye contact. Offering children an appropriate choice and considering the child’s age and emotional development supports positive behaviors. Rewards are used to reinforce good behavior. We are careful to differentiate rewards from bribes. Rewards follow good behavior and reinforce it. A bribe is given beforehand or afterward to avoid misbehavior. The most powerful reward for a toddler is an adult’s time and attention.

A. Addressing Difficult Behavior: Our Guidance Policy is in compliance with State of Florida Child Care Statutes; 402.305 Licensing Standards; Childcare Facilities, (12) Child Discipline (see below). If a discipline problem should arise involving your child, we will discuss the problem and work out a solution together. If the problem persists, children will be given short periods of “thinking time” to gather their thoughts. Corporal punishment of any time will not be used. In addition, it is prohibited to verbally abuse, intimidate, or threaten a child. Our staff will NEVER humiliate, shame, or frighten a child. Our policy is to NEVER isolate a child from the group’s supervision or fail to respond to the needs of a child. Children will not be denied food, rest toileting or active play as a consequence of misbehavior. Children shall not be left in confining devices such as car seats as an alternative to active play or adult/child interaction, supervision, or discipline. Positive re-direction is used at all times.

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B. Biting Policy : Biting is a developmental stage that many young children go through. Many toddlers use biting to communicate or out of frustration because they don’t yet have the words to express his/her needs. However, biting can be harmful to other children and staff. This biting policy has been developed with both ideas in mind. Our goal is to help identify what is causing the biting and work to resolve these issues. If a biting incident occurs, we provide an incident report for both children involved (names of children are NOT shared with either parent). When Biting does occur:

For the child that was bitten: 1) First aid is given to the bite. It is cleaned with soap and water. If the skin is broken, the bite is covered with a bandage. 2) An incident report is completed documenting the incident and the parents are notified.

For the child that bit: 1) The teacher will firmly tell the child “No biting.” “Biting hurts.” 2) An incident report is completed documenting the incident and the parents are notified.

If the biting becomes a recurring issue: A parent conference is held to discuss possible medical or environmental issues that may be a factor. Center management develop a behavior action plan with the parent. The plan will include but not be limited to: 1) Staff dedicated to shadowing the child to help prevent biting incidents and redirect the behavior. 2) The child will be observed by Staff and Administration to determine any possible causes (teething, communication, overstimulation, frustration, etc.) 3) Center management and parents will agree to have the child sent home after multiple occurrences in a day. If the behavior action plan is unsuccessful and no progress is made, the Center will request the parent find a smaller setting for their child at another location.

V. DAILY SCHEDULE AND ACTIVITIESKids R Kids is a learning center. The Center is open from 6:30 a.m. to 6:30 p.m. Or primary learning day begins at 9:00 with the Pledge of Allegiance given by one of our VPK students . All parents are encouraged to have their child in their classroom by 9:00 a.m. daily. Each classroom has a written daily schedule that outlines the activities and learning experiences offered. The daily schedule is posted on the parent board found in each classroom. The daily schedule incorporates benchmarks and standards recommended by the Department of Education and include; Physical Development, Approaches to Learning, Social and Emotional Development, Language, Communication, and Emergent Literacy, and Cognitive Development and General Knowledge. The schedule includes opportunities for quiet and active play, both indoors and outdoors.

FOR INFANTS/YOUNG TODDLERS: A daily schedule is outlined however the schedule is adjusted to be “on demand” based on individual infant needs. Teachers ensure that infants up to 12 months have adequate time and space to engage in activities that promote development of movement skills (tummy time, crawling, turning over, sitting, etc.). Staff utilizes infant seats (swings, bouncers, etc.) only for short periods of time, no more than 15 to 30 minute intervals per infant and no more than two times per day.

ELECTRONIC MEDIA: The Center does not utilize electronic media time (television, videos, computer games) with children younger than 2 years of age. Electronic media will only be used for educational purposes or physical activity for children older than 2 years of age and is limited to no more than 1 hour per day.

VI. HANDWASHING

A. HANDWASHING AS PART OF THE DAILY SCHEDULE: Young children have an unbelievable ability to get messy. Hand washing is not only a valuable self-help skill that children learn, it’s a skill they need for their own health, the health of others and to reduce the spread of germs and illnesses. Hand washing as part of daily activities including; when entering the facility, before and after eating, immediately following art projects and outdoor play, and after toileting. B. HANDWASHING AT ARRIVAL: DCF requires children wash hands upon arrival to the Center. We ask that parents support hand washing as part of your child’s DROP OFF routine by taking your child to the sink

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at drop off wash hands. This 20 second routine can be a fun parent-child interaction that makes drop off a little easier for you and your child. We understand there will be “those days” where 20 seconds feels like an hour because you’re behind schedule. The teacher is there to support you on “those days” and will assist your child if you are unable to do so. We thank you in advance for your support in maintaining a clean and healthy environment and encourage you to use the 20 seconds to connect with your child in a fun and beneficial way.

C. CDC GUIDELINES FOR HANDWASHING: 1) Wet hands with clean, running water and apply soap. 2) Rub hands together to make lather. Scrub backs of hands, between fingers and under nails. 3) Continue scrubbing for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice. Your child will love it! 4) Rinse hands well under running water. 5) Dry hands using a clean towel or air dry. Below are some interesting statistics that emphasize the importance of hand-washing as part of your child’s daily routine.

Health of your Child: Children’s hands are constantly covered in dirt, paint, food & their own germs. Children stick their hands in their eyes, noses and mouths, transferring dirt and bacteria directly into their bodies. Once a child gets sick, having the sniffles isn't the only side-effect. Children can miss valuable lessons staying home sick while parents miss work. Research shows that hand washing with soap reduced the number of child absences by 50%.

Health of Others: One sick child is all it takes to infect the entire class. According to Research, 80% of infectious diseases are caused by contact with another sick person, or a surface covered in bacteria. When children wash their hands thoroughly, they can kill these germs before they're spread.

Cleanliness: Children can go from clean to dirty in seconds, and their curious nature means that children can quickly make a mess. Frequent hand-washing makes it easier for you to keep your home clean. It's easier for children to wash their hands than it is for you to wash jelly or paint off the walls . Encouraging children to stay clean and keep their environment clean also teaches them to respect and care for their surroundings.

Hygiene Practice: Children are just starting to become responsible for their own cleanliness and hygiene, rather than relying on their parents. While children may only bathe once a day and brush their teeth two or three times, they may wash their hands up to a dozen times a day. Frequent hand washing helps children see that keeping clean should be a standard part of their daily routine.

Teaching Independence: The development of self-help skills like hand washing, brushing teeth, and dressing/undressing are important steps in your child’s growth and independence.

VII. DIAPERING CHANGING AND POTTYING TRAINING METHODS

A. DIAPERING PROCEDURES: Children are checked a minimum of every two hours and are changed immediately when diapers or clothing that are in use become soiled or wet. Soiled clothing shall be emptied and placed in a sealed bag that is not accessible to children. The Center follows diapering procedures outlined by the department of Children and Families. Children are attended at all times during diapering. Gloves are used while changing diapers. Staff wash hands thoroughly after each diapering or toileting procedure. Surface areas are sanitized or disinfected to prevent the spread of germs.

B. CLOTH DIAPERS PROHIBITED: DCF has certain requirements with regard to the handling of soiled cloth diapers that include being in direct proximity of a toilet. The facility does not have toilets in the infant/toddler classrooms and therefore are unable to accommodate cloth diapers.

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C. DIAPERS VS. PULL-UPS: Research shows that Pull-Ups generally delay potty training and cause unnecessary stress on parent and child. Pull Up’s are strongly discouraged for children but will be allowed, at parent insistence, up to age 3. When a child reaches 39 months, the Center will no longer allow Pull-Ups and require that the parent provide only underwear. For more information, please review Kids R Kids Clermont Brochure on “Potty Training Tips.”

D. POTTY TRAINING: Potty training is a big step for kids and parents. Success hinges on 2 very important factors, the physical and emotional readiness of your child and the mutual commitment by the Parent and Staff.

(1) Physical and Emotional Readiness. While some children show interest in potty training by age 2, many do not be ready until age 2 1/2 or even older — and there's no rush. If you start potty training too early, it will likely take longer to train your child. In determining whether your child is ready, the following signs that determine readiness will be considered. Does your child seem interested in the potty chair or toilet, or in wearing underwear? Does your child tell you through words, facial expressions or posture when he or she needs to go? Does your child stay dry for periods of two hours or longer during the day? Does your child complain about wet or dirty diapers? Can your child pull down his or her pants and pull them up again?

(2) No More Diapers. To be successful, potty training requires the mutual support of the Center and Parents. Inconsistencies between Center Staff and Parents will delay the process and potentially confuse and frustrate your child. Parents and Center Staff should openly communicate with each other and mutually agree on the “no more Diapers” date. Once it is agreed that your child is ready for the “big next step”. Parents must make sure that MULTIPLE changes of clothes are available at the on a daily basis. The Center and Parents need to recognize that the process may be “messy” both at the Center and at home. By working together and at the right time, potty training can take as little as a week. Not working together can turn a week into months and in the process discourage the child and the Parents.

PARENT OBLIGATIONS FOR DIAPERS/POTTY TRAINING: The Center will supply all wipes. Parents must supply an adequate number of diapers for their child on a daily basis. The Center has the ability to store diapers if you wish to drop off a weeks’ supply. The Center will communicate when a child is running low on diapers. Parents should check your child’s bin to ensure that there are sufficient diapers available. Parents should also make sure that there is at least TWO changes of clothes and footwear available for children in diapers in the event clothes are soiled. For potty training children, parents should bring multiple pairs of clothing. Soiled clothing will be put into a plastic bag and kept in the child’s bin in the bathroom. If there is no bin, the clothing will be placed above the child’s cubby.

VIII. NAPPING SUPPLIES AND ROUTINES

A. INFANTS: The Center provides an individual crib and linens for infants up to one year of age. The linens are washed each week or immediately when soiled. Parents may bring in swaddling blankets however large blankets, pillows or other soft items are prohibited in cribs by State Law. Infants napping routines are “on demand” based on the individual needs of the infant. Sleeping Position Policy: The Center follows Department of Children and Families Regulations regarding sleeping positions. Per DCF “When napping or sleeping, young infants who are not capable of rolling over on their own shall be positioned on their back and on a firm surface to reduce the risk of Sudden Infant Death Syndrome (SIDS) unless an alternate position is authorized in writing by a physician.”

B. AGES ONE THROUGH FOUR: Each classroom has a scheduled nap time which is posted in each classroom. The Center provides cots. Parents are responsible for providing blankets/pillows. The center does NOT launder pillows/blankets. Parents are required to take blankets/pillows home weekly on Friday for laundering. If a blanket is soiled prior to Friday, the Center will notify parent to take home and launder them.

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C. STORAGE OF NAPPING BLANKETS (OTHER THAN CRIBS LINENS): Napping items are stored in the child’s cubby to prevent the spread of germs. The Center has “napping blankets” that are designed to fit into the child’s cubby available for purchase at the front desk. If the parent opts to purchase their own, napping items must be small enough to fit into the child cubby without difficulty

IX. OTHER ITEMS BROUGHT FROM HOME The center provides all materials and supplies other than diapers, clothing and napping supplies. Items brought from home, including nap mats must be small enough to fit easily into the child’s cubby throughout the day. Items other than the nap mat should be stored in clear container such as a gallon bag. DCF and the Center have very strict guidelines regarding items that can or cannot be within reach of children. FOR THE SAFETY OF CHILDREN AND THE ENVIRONMENT, BACKPACKS ARE PROHIBITED TO ENSURE THAT INAPPROPRIATE ITEMS ARE NOT INADVERTENTLY WITHIN REACH OF CHILDREN.

X. FOOD AND NUTRITION POLICIESHealthy eating is critical to the physical and social/emotional development of your child. The facility is a participant in the Department of Health’s Child Care Food Program which allows us to provide highly nutritional meals & infant foods/formulas in the cost of our tuition with no added costs to parents. All menus, meal preparation and storage guidelines are designed to meet the USDA and DOH requirements. The Center menu changes weekly. Menus are available both online and at the front desk.

A. MEALS OFFERED: The center provides breakfast, lunch and 1 afternoon snack daily. Breakfast ends promptly at 8:00 a.m. (Infants are fed on individualized schedules). Meal schedules are posted in each classroom. Children over the age of 2 will enjoy meals in the Kids Café. Meals are served family style. Nutrition and proper eating habits are actively discussed during meal time. Children 2 and under, enjoy meals in the classroom. PEANUT FREE FACILITY: Please respect the classroom policy and not pack items made from or containing peanuts.

B. FORMULA AND MILK AVAILABLE: The Center offers both milk based and soy based iron fortified Formula for infants. In accordance with USDA and DOH requirements, whole milk is provided (after breast milk or formula) to children until two (2) years old. When the children reach two (2) years old they are served USDA recommended 1% reduced fat milk. Kids R Kids has been recognized as a breast feeding Friendly center by the State of Florida. Breastfed babies and their moms experience lasting health benefits. We offer a breastfeeding friendly atmosphere to encourage moms to continue breastfeeding after returning to work or school

C. BRINGING MEALS FROM HOME: Parents/guardians are DISCOURAGED FROM BRINGING meals from home unless related to an allergy or special diet requirements. Lunches brought from home SHOULD INCLUDES FOODS THAT DO NOT REQUIRE REFRIGERATION OR HEATING. If you chose to pack lunch/snacks, consider the following healthy choices: Fruit slices, granola bars, rice cakes, carrot sticks or other vegetables, gold fish crackers, cheese crackers, or yogurt are all good snack options. Packed lunch should be nutritionally balanced. For some great information on children’s nutrition, visit www.mypyramid.gov! The Center will not offer packed lunches to children that are not nutritionally balanced (for example chips and a candy bar. When bringing meals from home, please be respectful to severe allergies among your child’s classmates.

1. PROHIBITED IN MEALS BROUGHT FROM HOME. DCF prohibits the center from allowing certain foods that are associated with young children’s choking incidents be served to children under 4 years of age; such as, but not limited to, whole/round hot dogs, popcorn, chips, pretzel nuggets, whole grapes, nuts, cheese cubes and any food that is of similar shape and size of the trachea/ windpipe. Food for infants must be cut into pieces ¼ inch or smaller, food for toddlers must be cut into pieces ½ inch or smaller to prevent choking.

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D. FOOD FOR SPECIAL EVENTS: Parents are encouraged to provide cake for birthdays or snack foods for other celebrations. Please notify your child’s teacher in advance of your plans, 48 hours inadvance. Please remember, several children at the center have severe food allergies. Food brought in for special occasions should be store bought with ingredients labeled. Parents MUST not offer children food without the express permission from the Center. Kids R Kids will NOT examine goody bag contents from holidays or trick or treat events. Kids R Kids will keep bags out of reach of children but it is parent responsibility to examine contents.

E. INFANT FEEDING. The Center follows DCF requirements regarding Infant Feeding. Infants are held for bottle feedings until they are ready to sit in a high chair with good head control. There shall be no propped bottles. If a child cannot hold the bottle, then a staff person will hold the bottle during feeding. Due to extreme risk of choking, solid foods, including cereal, will not be mixed in bottles unless authorized by a physician. Solid foods must not be fed to an infant younger than 4 months of age unless directed by a physician. Bottle warming. Breastmilk and infant formula is to be served at body temperature. Crock pots are set at the devices’ lowest available temperature and are secured to prevent them from tipping over, splashing, or spilling. Bottled breast milk, infant bottles, and formula shall not be heated in a microwave oven. Heated bottles or food must be tested before feeding to ensure heat is evenly distributed and to prevent injury to children. A bottle may be warmed only once; a warmed bottle may not be returned to the refrigerator or re-warmed. Facility staff must document each bottle warmed in preparation to feed an infant in such a manner to prevent multiple warming’s. All breast milk and infant formula remaining in bottles after feeding shall be discarded within one hour after serving an infant. Previously opened baby food jars shall not be accepted in the center. If food is fed directly from the jar by the caregiver, the jar will be used for only one feeding and the remainder discarded.

XI. BOTTLES, SIPPY CUPS AND PACIFIERS

A. LABELING REQUIREMENTS FOR BOTTLES AND SIPPY CUPS: State law requires that Bottles and Sippy cups brought from home shall be individually labeled with the child’s first and last name. Teachers will rinse bottles or sippy cups with water after each use.

B. CLEANING RESPONSIBILITIES: State law also requires that Sippy cups and bottles brought from home shall be returned to the custodial parent or legal guardian daily. Bottles and sippy cups left overnight will be discarded in accordance with DCF guidelines.

C. SIPPY CUPS: In order to develop each child’s self-help skills, regular cups are introduced during all meal times for children 1 and over. Limited use of Sippy cups will also reduce the likelihood of friends “sharing” with friends. Sippy cups will be used only in Older Infants and Young Ones room while our younger classmates master the use of regular cups. Parents should provide 2 sippy cups daily, one for dairy and one for non-dairy. For all other classes, if your child brings a Sippy cup to class, please empty and rinse Sippy cups in the sink to avoid having spoiled liquids in the classroom. If you are unable to take the sippy cup with you, please give it to the teacher so that she may store it in the closet.

D. PACIFIERS: The American Association of Pediatric Dentistry and the American Pediatric Association believe that children over the age of 1 should not use pacifiers. Pacifiers can be damaging to teeth, interfere with language development and interfere with facial muscle development. While we know it is very difficult to wean a child from a pacifier, we ask for your cooperation in supporting us in our efforts to minimize the use of pacifiers. Infant teachers will assist our younger children in breaking their reliance on pacifiers. For all other classes, we ask that you not bring pacifiers into the classrooms. If you need assistance, please talk to your child’s teacher to discuss strategies for weaning your child from the pacifier.

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XII. ALLERGIES AND SPECIAL DIETS

The Center relies on families to inform us of any known allergies and special diet requests. Allergies are posted on classroom rosters. Allergies are also posted in the kitchen and all classrooms. Kids R Kids will offer alternate meals for children with allergies. If a child has a severe food allergy, a sign will be posted on the door to the classroom to notify ALL parents of the allergy and ask for their support and assistance.

A. SPECIAL DIETS FOR MEDICAL REASONS. If a special diet is required for a child by a physician, DCF requires that a copy of the physician’s order, a copy of the diet, and a sample meal plan for the special diet be maintained in the child’s file to ensure that the diet is properly followed. In order to comply with DCF requirements, parents will be asked to review Center menus and provide a list of alternate meal options. B. SPECIAL DIETS FOR REASONS OTHER THAN MEDICAL. If the special diet is for reasons other than medical, the parent/legal guardian will be asked to review Center menus and provide a list of alternate meal options.

C. ALTERNATE MEAL OPTIONS. In the case of allergies (other than dairy), parents are encouraged to provide an alternate meal from home or follow up with Center staff to discuss what alternate meal options will be available if not provided by the parent.

XIII. GUIDELINES FOR HEALTH, SAFETY AND MEDICATION

A. SANITATION AND HYGIENE: Center Staff follow Universal Precautions through the use of gloves when performing diapering/toileting, first aid and any other procedure that may result in exposure to bodily fluids. All classroom areas, including bathrooms, furnishings and floors are cleaned daily. Classroom toys and equipment are sanitized daily or more frequently if needed. Cots are sanitized weekly on Fridays or immediately when soiled.

B. INCIDENTS/ACCIDENTS: The Center documents accidents that occur at the center to include description, time, and action taken. If another child is involved, the Center is prohibited from identifying that child by name. The accident/incident report will be provided to the Parent at pick up time for signature. Reports should be returned to the front desk. The Center will provide copies at parent request. If an incident/accident occurs that will leave a mark or requires follow up, the parent will be notified immediately via telephone.

C. ILLNESS: In accordance with Florida law and for the well-being of all children at the center, we do not allow sick children in the Center including, but not limited to a severe cough or sore throat; undetermined rash or spots; temperature over 101 degrees; severe headaches, upset stomach or recurring diarrhea. Your child cannot be accepted into the center until well or has been without fever or other symptoms for 24 hours. We strictly enforce our illness policy for the benefit of all our children and we kindly request your full cooperation by picking up a sick child within one hour when you are called to do so

D. COMMUNICABLE DISEASE: In the event your child has a communicable disease, a release form from a medical source may be required before your child re-enters the center. The Center will notify parents if your child has been exposed to a communicable disease that has been introduced into the center.

E. LICE TREATMENT: A child identified as having head lice must not be permitted to return until the following day, and then only if treatment has occurred and been verified. Verification of treatment may include a product box, box top, empty bottle, or signed statement by a parent that treatment has occurred. The child care facility must treat areas, equipment, toys, and furnishings with which the child has been in contact.

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XIV. MEDICATION

DCF does not require Child care programs to give medication; however, the Facility has chosen to provide medication to better serve the families. Kids R Kids will distribute prescription medication at 11:00 a.m. and 3:00 p.m. only. DCF requires that the Center and parents/guardians comply with the following requirements in order to distribute medicine:

A. DISTRIBUTION: Distribution of medication is a service offered, not a state mandated requirement. While we make every effort to administer medicine, there may be occasions when we are unable to do so. If it is imperative that your child receive medication at certain times, please keep your child home and/or confirm with Center staff that you will be available to administer the medication if Staff is unable to do so. Parents MUST administer at least 1 dosage at home prior to bringing to the Center in the event of side effects.

B. STORAGE: MEDICATIONS MUST BE STORED AT THE FRONT DESK. DCF requires that medications be stored in an area inaccessible to children. Therefore, Parents/legal guardians are prohibited from being medication into the classroom. Medications should be brought to the front desk for proper storage. Except for “as needed” medication, parents are responsible for taking medications home on a daily basis. Parents are responsible for replacing medications that have expired.

C. MEDICATION AUTHORIZATION. Parents/legal guardians must complete the Center Authorization form to administer prescription and non-prescription medications. This authorization must be dated and signed by the custodial parent or legal guardian and contain the child’s name; the name of the medication to be given; and date, time and amount of the correct dosage to be given. Prescription and non-prescription medications that are used on an “as needed” basis require the parent/ legal guardian to provide additional documentation on the authorization form to describe symptoms that would require the medication to be given. If symptoms are not clearly defined and easily identifiable by Center staff, the Center will notify the parent/legal guardian that the Center will not administer medication.

• In the event of an emergency, non-prescription medication that is not brought in by the parent or legal guardian can be dispensed only if the program has written permission from the parent or legal guardian to do so.

• Use of diaper creams and insect repellant may only be utilized with written permission from parents/guardians. Manufacturer instructions must be followed.

D. LABELING REQUIREMENTS: Prescription and non-prescription medication brought to the child care facility by the custodial parent or legal guardian must be in the original container. Prescription medication must have a label stating the name and contact information of the physician, child’s name, name of the medication, and medication directions. All prescription and non-prescription medication must be dispensed according to written directions on the prescription label or printed manufacturer’s label and maintained at the appropriate temperature.

E. EMERGENCY MEDICAL TREATMENT: In the event of an emergency involving your child, and if Kids R Kids cannot get in touch you, the Center will take action up to and including contacting Emergency Medical Services. By enrolling with Kids R Kids, you are authorizing the Center to seek any needed emergency medical care on your behalf. The parent will be fully responsible for all medical expense incurred during the

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treatment of your child and agrees to hold harmless and release Kids R Kids from all liability. Medical Facility this center uses: South Lake Hospital, Clermont FL

XV. PARENT INVOLVEMENT AND COMMUNICATION

A variety of tools are used to maintain open communication with parents and foster parent involvement in the Center program.

A. WRITTEN COMMUNICATION: Daily Sheets: For children 3 and under, teachers complete Daily Sheets to provide parents

with valuable information regarding meal consumption, diaper and/or potty training, child’s demeanor, learning activities and other communications.

Weekly Updates: For children 3 and older, after potty training has occurred, weekly classroom updates regarding learning activities are sent home because children are better able to communicate their day

Telephone Communications: Each classroom is equipped with a telephone that allows parents to be transferred to your child’s teacher at any time during the day.

Monthly Newsletters: The Center prepares a monthly newsletter with highlights regarding activities for the month as well as early childhood information that parents may find of interest.

B. PARENT TEACHER CONFERENCES: For children 3 and under, parent conferences are scheduled at parent and/or teacher request. Center management will work the parent to schedule parent conferences at a time convenient to parents. For VPK students, parent teacher conferences are scheduled twice during the year on student holidays to review assessment results and child progress.

C. CENTER EVENTS. Kids R Kids believes it is essential that parents and family members be included in Center Activities whenever possible. Parent involvement opportunities include the following annual Center events: “Mother’s day Tea”, “Fathers Day, Donuts and Dads”, Grandparents Day “Hugs and Kiss Breakfast”, “Fall Festival Dress Up and Treats”, “Thanksgiving Turkey and Treats”, and “Cinco De Mayo”.

D. FIELD TRIPS: For children 4 and over, parents will be invited to “chaperone” field trips. To ensure the safety of the children, the number of Chaperone’s is limited. NOTE: Only individuals listed as authorized individuals may attend on-site or field trip events. Parents wishing to Chaperone must review and follow Chaperone Guidelines. Because Chaperones have not been FBI/FDLE screened, Chaperones are paired with a teacher and prohibited from leaving the teacher led group with children or than their own child.

E. CONFLICT RESOLUTION. Kids R Kids understand that conflicts may arise. It is our goal to resolve any issues or concerns to the best interest of the child and to the satisfaction of the parent. Parents may first address the teacher with concerns specific to the classroom. If parents are uncomfortable going to the teacher first, please contact the Center Director to intervene on your behalf. If parents are unsatisfied with the action taken, parents should request to meet with the Owner, Kathryn Sutherin.

XVI EMERGENCY PROCEDURES

Kids R Kids has developed internal procedures for staff to follow in response to potential emergency situations. Staff is required to practice emergency preparedness procedures at least once monthly. Children also practice emergency procedures including fire alarm evacuation to ensure that they are prepared to respond.

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CLOSING POLICY FOR WEATHER: The Center will remain open unless an unexpected issue arises such as closing due to severe weather and/or power outage. If the public schools are closed for the day due to severe weather or natural disasters, Kids R Kids may or may not also close. Parents should call the center prior to dropping off their children. If the public schools dismiss early due to severe weather or natural disasters, parents should call the center to determine the status of Kids R Kids. IN THE EVENT IT IS DETERMINED THAT CLOSING IS NECESSARY, the Center will provide as much lead time as conceivably possible so that parents may make other arrangements. Tuition will NOT be prorated unless the Center is closed for more than 3 consecutive days.

B. UNEXPECTED EVENTS SUCH AS SEVERE WEATHER OR POWER OUTAGE

SEVERE WEATHER OR NATURAL DISASTERS PROCEDURE: The facility keeps a weather radio on alert at all times. In the event of Severe Weather or Natural Disaster, Children will be directed out of the classrooms and into the safe common area away from doors and windows until it is deemed safe for the children to return to the classroom or are released to their parents. If there is structural damage to the building or it is deemed unsafe for the children to remain in the building, Alternate Shelter procedures will be followed, and the children will be evacuated to the designated evacuation site.

POWER FAILURE PROCEDURE: In the event of a power failure, the Center will make every effort to remain open however the decision to close will be based on factors including but not limited to; inadequate natural light to properly care for children, temperatures below 64 degrees or above 85 for one hour with no expectation of immediate restoration, room conditions prevent adequate ventilation, inability to meet the nutritional needs of children, loss of water that disrupts the ability toileting for more than one hour and/or any other factor that risks the health and wellbeing of the children. In the case that the above factors exist, Kids R Kids will notify the parents and ask them to pick up their children as quickly as possible.

A. LOCKDOWN PROCEDURES: One type of emergency that schools may face is a threat posed by an intruder or emergency situation outside the school that prevents the evacuation of students from the building. All doors to the facility are always locked other than the 2 rear doors exiting to the fenced in playground area. The fenced in playground is also locked. In the event of a lockdown, staff will lock the remaining 2 doors and take steps to isolate students, faculty and staff from danger by instituting a school lockdown. IMMEDIATE THREAT: The Center will follow Lake County Sheriff guidance in all emergency situations.

B. ALTERNATE SHELTER IN THE EVENT OF EVACUATION. The Center is fortunate to have 2 buildings and therefore are able to provide alternate shelter if evacuation is necessary in one of the two buildings. If both buildings are impacted, children will be evacuated to the Clermont Commons facility located next door to Kids R Kids. Staff will immediately begin contacting parents to inform them of the evacuation and the need for parents to pick up their children.

XVII BABYSITTING AND NANNY PLACEMENT

If a parent arranges with a staff member for after hours, off-premises care of your child, that staff member undertakes such service on his or her own behalf, and not as a staff member of Kids R Kids. Teachers may not transport children for off-premises care. Nanny Placement Fee: Hiring of our teachers by parents is

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highly discouraged. If a parent does hire a teacher for a position (i.e. nanny), then the parents shall immediately be obligated to pay the center a $1000 placement fee.

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XVIII PARENT RESPONSIBILITIES

High quality preschool experiences can only be achieved through a close partnership with parents, children and Center staff. The following parent responsibilities outlined below are critical to the success of our partnership!

REVIEW THE PARENT HANDBOOK FOR IMPORTANT INFORMATION!

PROVIDE UPDATED CONTACT INFORMATION!

PROVIDE THE CENTER WITH MEDICAL UPDATES AND BE FAMILIAR WITH MEDICATION POLICIES!

CHECK YOUR CHILD’S FILE DAILY!

BE SURE TO HAVE ADEQUATE DIAPER SUPPLY AND SPARE CLOTHING AVAILABLE! The center does NOT HAVE spare clothing.

ENCOURAGE AND SUPPORT HANDWASHING WHEN DROPPING YOUR CHILD OFF IN THE MORNING!

BOTTLES AND SIPPY CUPS MUST BE LABELED AND TAKEN HOME DAILY!

NAPPERS AND BLANKETS MUST BE TAKEN HOME WEEKLY ON FRIDAY FOR LAUNDERING!

BE SURE TO PICK YOUR CHILD UP ON TIME!

HELP US MAINTAIN A HEALTHY ENVIRONMENT FOR YOUR CHILD BY KEEPING SICK CHILDREN AT HOME!

ENJOY SPECIAL EVENTS AND CLASSROOM PARTIES WHEN YOUR SCHEDULE ALLOWS!

ENSURE THAT REQUIRED FORMS ARE CURRENT!

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