3SC Job Description

Job DetailsPost: Contract Performance CoordinatorReports To: Contract Performance ManagerDuration: Full time permanent contractLocation: Cardiff Office (Cathedral Road) CF11 9LJSalary: £20,000 per annum

Background

3SC brings the voluntary, community and social enterprise (VCSE) sector to public service procurement opportunities by developing consortia and then managing their performance when in contract. This approach is based on the conviction that the priorities and needs of people using public services in our communities, especially those who are hardest-to-reach, are best met by experienced, local, passionate and mission-driven organisations who can deliver effective outcomes.

Main Purpose

We are looking for a Contract Performance Co-ordinator to support and carry out a range of administrative, financial, and IT-related tasks that facilitate the smooth running of the contracts.

As the Contract Performance Coordinator you will support the employment team, maintaining administrative procedures; recommending changes as appropriate, and maintaining the office record-keeping systems.

You should be highly organised, able to work independently and be flexible to changing deadlines. You will be the first point of contact for some major contracts and a high level of personal presentation is important. Duties and responsibilities will be varied on a day to day basis and you will be expected to interact with Clients, Consultants and the senior staff regularly.

Main Responsibilities1) Maintaining contract spreadsheets.2) Taking and distributing referrals.3) Preparation of performance reviews -arrange dates, times and venues.4) Regularly updating internal performance reports.

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5) Chasing information for ad-hoc tasks from primes to meet deadlines. (Security, staffing, IT, job validation, exit reports)

6) Diary management.7) Maintaining, producing and coordinating various reports and documents.8) Maintaining contract IT portals and taking actions where required.9) Using IT systems to send receive and prepare reports10) Weekly management checks.11) Communicating with partners, supplier and customers by email, phone, etc.12) Minute taking at contract meetings.13) Some travel maybe required.14) Any other tasks as required.

3SC Person Specification: Contract Performance Coordinator

Style

3SC believes in openness, honesty and transparency. We expect a professional attitude that is helpful and focused on getting the job done.

Area For Assessment

Essential or

Desirable

Assessment method:Application (A),

Interview (I), Test (T)

CompetenciesManaging and working as a team E IClarity of information E I, TInitiative E IPlanning and organisation E IAdaptability E IMotivation E IA commitment to the ethos, values and aims of 3SC E A, IA positive attitude to personal, or and professional development E I

Enthusiasm and a positive outlook E IWillingness to work flexibly in response to changing organisational requirements E I

Knowledge and understandingGood level of computer literacy, specifically basic understanding and usage of MS Word and Excel E A, I

Good level of communication skills E A, I

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Excellent telephone manner E TA high level of mathematical ability E A, IAwareness and commitment to equal opportunities E ISkillsAdept at queries, report writing and presenting findings E A, I

Critical Thinking: must look at the numbers, trends, and data and come to new conclusions based on the findings.

E A, I

Punctual and good time management skills E IA high level of accuracy and attention to detail E A, IData/report writing skills E I, TStrong written, communication and presentation skills E A, I, TExcellent decision-making and innovative problem-solving skills E A, I, T

Ability to work under pressure to tight deadlines E I, TQualificationsGCSE’s (Pass: Maths, English, Science) E A

If offered an interview you will be required to:

• Disclose any unspent criminal convictions• Provide documentation to prove your right to work in the UK

If offered the post you will be required to:

• Undertake a criminal record disclosure check • Provide references for the past three years• Provide evidence of your identity and address

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