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UCD Methods For Understanding Users In Computer Science – Music application

+UCD Methods For Understanding Users In Computer Science – Music applicationProject MSc Group coursework

Year 2013

Role / contribution

Team leader / User study, task analysis social process, user requirement 

Methods Survey questionnaire, Contextual Interview

Ability and Skill

Design and conduct a large scale user study and survey

+ Introdution

Objective

Methods

Task analysis –

Social Process of Get / Use / Share Music

User Requirement

Prototyping

+Introduction

Aiming to study how users apply music application in their real daily lives.

Through questionnaire method and the field study approach with the contextual interview method, the quantitive and qualitative information had to be elicited. It helped researcher to conduct a objective and detailed and in-depth analysis, to understand the user requirements of music software.

+Objective

The sequentially ordered activities of user's actual operation

The resources, such as other software used in those activities

The collaborations involved and the contributions made

The improvement of the music software application

+Method

QuestionnairePart 1.Personal details of the participant.

Part 2.The awareness and usage of the music software application.

Part 3.Music acquisition have been stated.

Part 4.The way of sharing music.

Part 5.User feedback and suggestions to improve the software.

 Recruitment of participants:

Participants age from 18 – 30 years / Number of participants : 67

Ethics: Consent form / Data gathering: Online Survey

+Method

Contextual InterviewContextual interview is a form of one-on-one interview as it allows researcher observes participants’ work as they work and gets actual demonstrations of activities of using music software application from them. It is conducted in participant’s own environment.

Recruitment of participants: Six contextual interview activities were contacted separately with six user classes who are from different countries including male and female.

Ethics: Consent form

Data gathering: Video record

+Task analysis - Social Process

+Task analysis - Social Process

+Task analysis - Social Process

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+Functional Requirement

Support the way to access music (go online store, recommend popular music page and search function)

Support store music function (file folder, playlist, download and burn)

Support stored music function and manage music.

Support favourite music function

Support play, reply, auto play, play by shuffle, play by list.

Support share music function (share to social media, send as e-mail, send as message.

Support search desired music by artist, album, song and genre.

+Non-Functional Requirement

Register into the music software with the same account that is used on other social media )

Does not take long time till the process of playing music

The software should be simple and easy to use

Contains Help function and support

The Quality of the sound track should be high

Compatible with the most used platforms to facilitate the sharing music

Compatible with different music formats is preferable

Shows tips and clear instruction after each update

Up-to-date with music, tracks, and functions

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Thank you