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The Psychosocial Adjustment to Vision
Loss: What Mobility Instructors Need to Know
Presented By:Heather Morris, Psy.D.
Clinical Psychologist PSY25328
3 Tier Model of Adjustment
Personal Adjustment to Vision Loss
Foundation for all adjustment
Allow client to mourn loss of vision
Self concept Who am I without vision?
Self esteem How do I feel about myself now that I have lost my
vision?
Personal Adjustment to Vision Loss
Loss of control Most important issue in adjustment Issue mobility instructors can
influence the most Regaining independence Learning to ask for help
Adjustment to Vision Loss in Intimate Relationships
“Adjustment to vision loss is a family affair” –Robert Jackson, Ph.D.
Those closest to the client must adjust their concept of the visually impaired individual Managing expectations Mourning the loss of client’s vision Experimenting with new roles
Adjustment to Vision Loss in Intimate Relationships
Early on will be dependent on closest family or friends Both the client and their caretaker can become stuck
in these roles
Allowing their family member to become increasingly independent Role as caretaker must evolve as client adjusts to
vision loss
Public Adjustment to Vision Loss
How does the public view individuals with vision loss?
Adjustment to treatment and judgment by the public Responding to offers of assistance in public
Deciding whether or not to be an advocate for individuals with vision loss Correcting public misconceptions of vision loss
Depression and Adjustment to Vision Loss
Symptoms: Sadness and crying Loss of interest in relationships and activities
that previously provided enjoyment Feelings of worthlessness and guilt Physical symptoms without medical cause Change in appetite Disruption of sleep Fatigue Difficulty concentrating
What mobility instructors can do to help depression
Provide empathy You may be the only person in their life who is
familiar with vision loss Understand the difficulty of mobility training
Help clients set realistic goals that will allow you both see progress
Stay positive and encouraging, especially in the face of setbacks
Clients and Negative Thinking
Biggest barrier to increasing independence and confidence
Opportunity to educate that thoughts effect behavior and outcomes of training
Helping clients change negative thoughts Listening for self-deprecating language “I’ll never learn to cross the street” becomes “That’s not true,
you’re learning the skills you need to be able to cross the street and will get there soon!” or “Remember all the progress you’ve made since we first started working together”
Make sure your change in language is realistic!!
Anxiety and Adjustment to Vision Loss
Most prevalent and serious aspect of recent vision loss
Symptoms: Feeling a loss of control Excessive worry Unable to relax Feeling wound up or restless Difficulty concentrating Irritability Muscle tension
What mobility instructors can do to cope with client’s
anxiety Being open and honest will allow you to create a relationship
built on trust, which will reduce anxiety
Acknowledge the loss of control that accompanies vision loss
Be aware that mobility training intensifies these feelings
Be calm and clear about the objectives of each mobility lesson Let client know what role you will play in each lesson and
what is expected of them
Acknowledge that each day unexpected mobility challenges will arise You will provide them with the basic tools necessary to
respond
Relaxation Techniques to Reduce Client’s Anxiety
Deep Breathing Can be used prior to or during mobility lesson if
client’s anxiety becomes overwhelming Breathe in for a count of 5, hold for 2, out for 5 Can’t focus on breath and worrisome thoughts
Visualization Have client choose a calming place to picture Senses: sight, sound, smell, touch, taste
Progressive Muscle Relaxation
Techniques to Reduce Client’s Anxiety
Possibly allowing a friend or family member to attend lessons, especially early on
Helping client to focus only on the task at hand without room to think about all the “what ifs” that accompany anxiety
Remind them that the best way to reduce anxiety is to do the feared thing successfully
Steps to a successful working relationship with
clients
Describe the role of a mobility instructor
Build rapport
Establish boundaries
Set goals
Provide positive reinforcement
Discuss termination
Establishing Your Role as the Instructor
Newly visually impaired clients will not know your role
Explain your training and experience
Your role as a teacher and expert
This will be the basis for the boundaries you set later on
Establishing your Role as the Instructor
What the mobility instructor-client relationship is: You are there to teach clients mobility and keep
them safe You are there to help them reach mobility goals You are there to listen to fears and concerns about
mobility You are there to help them overcome the challenges
they will face in regards to mobility You are there to improve mobility skills to increase
independence
Establishing your Role as the Instructor
What the mobility instructor-client relationship is NOT: You are not a friend You are not a therapist You are not responsible for client problems beyond
mobility You are not a social worker
Building Rapport
Be honest, open, and genuine with your clients
Mobility instruction can be extremely stressful for some clients, they must feel that they can trust you to be successful
If they ask about you, tell them things you’re comfortable sharing. If you’re not comfortable with sharing the info they want, ask
them why it’s important to them and re-evaluate if necessary
Ask about their adjustment to vision loss and if they have thought about what their new life will be like
Boundaries
Clients need to be clear that this is professional not a personal relationship
This will require assertiveness on your part as an instructor
These boundaries will upset clients at times, but you have to remember it is in their best interest to maintain them
The goal of rehab after vision loss is to increase independence, consistent boundaries are one of the best ways you can do this
Boundaries
Have consistent and clear times on how and when clients can contact you Do not return phone calls or emails outside of these hours
Policy on absences How many are allowed prior to termination? Sick policy?
Help clients problem solve mobility issues on their own with you as a guide
Do not allow clients to manipulate you to act outside of your role as a mobility instructor
Setting Mobility Goals
Tailors instruction to the individual client Each client will have a different level of desired
independence
Allows both the client and the instructor to see measurable progress
Provides a guide for termination when goals are met
Goals should be re-evaluated throughout mobility instruction Goals may need to be added or removed in response
to life circumstances
Providing Positive Reinforcement
Understanding that you may be the only one in their life that provides encouragement or belief in their abilities
Difficult clients will challenge your patience and look for ways to create a negative response
Negative reinforcement does not work! When you do get frustrated, apologize and explain.
Make corrections by telling/showing clients the proper way Try not to get caught up in what they’re doing wrong Always notice what they’re doing right
Termination
Any relationship with an emotional, relational or experiential component should be provided a formal end
Let clients know early on when their last lesson will be and remind them frequently
Some clients will be resistant to ending the relationship Maintain the boundaries of the relationship you
established Ask them about their concerns
Early Termination
If clients have not adhered to the attendance policy
If clients have stopped progressing in lessons
If the client is not respectful or you feel threatened in any way
If life circumstances are affecting their ability to learn mobility
When to Refer a Client for Counseling
Any thoughts or feelings of suicide This may require immediate attention
If you have mental health staff available, ask for an evaluation
Can call 911 and ask for the Psychiatric Emergency Response Team that will come to the patient for evaluation
Clients unable to provide themselves food, shelter, or clothing
Poor hygiene
Unsafe or unsanitary living conditions
When to Refer a Client for Counseling
Severe depression
Panic attacks
Flashbacks of trauma
Responding to voices or noises that are not there
Self Care
Helping professionals use emotional and physical energy on the job daily, you must have a way to recharge
Having a ritual before leaving work to help you leave the day behind
Having a peer or mentor in the profession to discuss particularly stressful or difficult cases
Being aware of the possibility of burn out and slowing down if symptoms appear
Self Care
What to do to recharge? Spend time with loved ones Spend time alone doing an activity you enjoy Get exercise outside of work Take a vacation or day trip, it doesn’t have to be big
or expensive! Learn to meditate Go for counseling Read or listen to books Get out into nature
Questions??
Feel free to contact me at [email protected] if you think of anything after the conference!