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© Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences The J. Mack Robinson College of Business Georgia State University 35 Broad Street, Suite 824 Atlanta, Georgia 30303 Tel (404) 413-7551 [email protected]

© Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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Page 1: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 1

Groupe ESC Toulouse International Management Option

Cherian S. Thachenkary, Ph.D.

Associate Professor

Department of Managerial Sciences

The J. Mack Robinson College of Business

Georgia State University

35 Broad Street, Suite 824

Atlanta, Georgia 30303

Tel (404) 413-7551

[email protected]

Page 2: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 2

Module 2

Technology Strategy and Competition • In Module 2, we examine various models of Technology

Strategy. The writings of Michael Porter, Kim Clark, and David Teece, among others, are introduced and critiqued.

• Porter suggests that, "Of all the things that can change the rules of competition, technological change is among the most prominent." Porter explains how to assess technology in terms of its impact on a firm's relative cost position or its differentiation strategy.

• Kim Clark argues that the "decision to invest in new technology ... is among the most important competitive decisions that management must make." Clark proceeds to introduce the concept of transilience, an innovation's capacity to transform existing systems of technology and marketing.

• David Teece examines the issue of timing of an innovation; that is, first mover vs. follower strategy and the conditions that will determine whether the innovator or imitator will profit. Regimes of appropriability, dominant design paradigm, and complementary assets are key concepts we will review.

Page 3: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 3

Module 2: Learning Objectives• Does technology change competition?

– French examples?

• Porter’s models of technology and competition (“value chain analysis”)– Technology strategy

• Leadership, followership, licensing?

• Kim Clark’s model of transilience map– What are the four types of innovations?– Implications for competition

• David Teece’s: What question does he explore? – Why do innovators fail?– Why do imitators succeed?– Condition 1: Regimes of appropriability– Condition 2: Dominant design paradigm– Condition 3: Complementary assets

– Technology strategy: Contract or integrate

Page 4: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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TECHNOLOGY AND COMPETITION(Michael Porter)

– Technology and the Value Chain• Pervasive role of technology• Embodied in Primary and support activities• Information systems• Telecommunication systems• Linkages of technologies in value chain

– Technology and Industry Structure• Technology and the Five Forces Model

Page 5: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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TECHNOLOGY AND COMPETITION

• Technology and Competitive Advantage– Significant role to change relative cost position or

differentiation– Impact on cost drivers– Impact on uniqueness drivers– Discover a better technology to perform a value

activity than your competitor?– Technology can change other cost/uniqueness drivers

• Japanese aluminum firms, carbothermic reduction• Reduce power consumption

Page 6: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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TECHNOLOGY AND COMPETITION

• Tests of a desirable technological change?– Lowers costs, enhances differentiation, lead is

sustainable?– Shifts drivers in firm’s favor?– Pioneering leads to 1st mover advantages?– Improves overall industry structure?

Page 7: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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TECHNOLOGY AND COMPETITION

• Technology and industry structure• Technology and entry barriers

– Economies of scale– Learning curve– Switching costs

• Technology and buyer power– Bargaining relationships– Integration potential

Page 8: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 8

TECHNOLOGY AND COMPETITION

• Technology and supplier power– Similar to buyers?

• Technology and substitutes– Most commonly recognized impact

• Fiberglass, microwaves

• Technology and rivalry– Raises exit barriers?

Page 9: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 9

TECHNOLOGY AND COMPETITION:TECHNOLOGY STRATEGY

• Must address three broad issues:– What technologies to develop?– Technological leadership?– Technology licensing?

Page 10: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 10

TECHNOLOGY AND COMPETITION:TECHNOLOGY STRATEGY

• What technologies to develop?– Competitive advantage?– Help generic strategy?

• If cost leadership, does R&D lower costs in all value activities?

– Is advantage sustainable?

Page 11: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 11

TECHNOLOGY AND COMPETITION:TECHNOLOGY STRATEGY

• Technological leadership or followership?– Seeks to be the first to introduce technology– Sustain the technological lead?– First mover advantages/disadvantages?

• Reputation/pioneer• Preempt a positioning• Switching costs/avoid disruption• Channel selection• Definition of standards• Institutional barriers: patents, protections

Page 12: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 12

TECHNOLOGY AND COMPETITION:TECHNOLOGY STRATEGY

• Technology licensing?– Unable to exploit own technology development– Competitors might invent around

• Tapping unavailable markets?• Faster standardization

– VHS

• Create good competitors– Stimulate overall demand

• Choosing a licensee; pitfalls in licensing

Page 13: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 13

TECHNOLOGY AND COMPETITION:TECHNOLOGY STRATEGY

• FORMULATING TECHNOLOGY STRATEGY

– Identify all technologies in the value chain– Identify potential technologies in other industries– Determine the likely path of technology evolution– Determine which technologies are most suited for

competitive advantage and industry structure– Assess a firm’s relative capabilities– Select technology strategy to reinforce firm’s overall

competitive strategy

Page 14: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 14

Investment in New Technology and Competitive Advantage (Kim Clark)

• “The decision to invest in new technology…is among the most important competitive decisions that management must make.”

• Requires “a commitment to new concepts in managing production, new approaches to customers and markets, and the application of new technology.”

• Clark proposes a way of “thinking about the competitive role of new technology.”

• Issue: Changing nature of Competition – International Players

Page 15: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 15

Competitive Advantage

• Not from product features, but the firm’s unique set of capabilities and strengths in producing the features that appeal to the customers

• Domains of competitive capability – Technology domain– Market domain

• Technology impacts – Conservative: enhances value of existing capability– Radical: disrupts and destroys

Page 16: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 16

Transilience

• An innovation’s capacity to transform existing systems of technology and marketing

• Generates four different types of innovations– Architectural– Regular– Niche creation– Revolutionary

• Examples from the steel industry• Implications for decision making about new

technology

Page 17: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 17

Technology/ProductionMar

ket

s/C

ust

omer

Lin

kag

es ARCHITECTURAL

REGULAR REVOLUTIONARY

NICHE CREATION

Conserve/Entrench existingcompetence

Disrupt/obsolete existingcompetence

Con

serv

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ntre

nch

exis

ting

Lin

kage

sD

isru

pt e

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ing/

Cre

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new

lin

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Transilience Map

Radical technology applied to new markets

Refinements in technologyapplied to new customer groups

Refinements in technologyapplied to existing markets/customers

Disruptive changes in technologyapplied to existing markets/customers

Page 18: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 18

• Steel Industry Examples• Architectural: Bessemer Process

– Prior to 1860:• single crucible process/limited quantities

– Bessemer• Air is blown through molten iron• Combustible mixture

– Construction of special buildings, converters• Increased output, lowered costs

– Created new markets, channels, and applications• Skyscrapers, skeleton constriction, use of rivets

– New problem solving skills in real time• New plant design, procedures, etc.

– Requires experimentation; Doing things differently

Page 19: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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• Regular Innovation: Modern Continuous Casting– 1950s– Transforms liquid steel to semi finished slabs– Eliminates ingots and slabbing– Far less technical uncertainty– Innovative changes in the equipment– Extend and refines existing skills– Systems are custom designed to specification– Reinforces relations with existing customers

Page 20: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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• Revolutionary: The Continuous Micromill– Nucor Co. (USA)– Scrap metal as raw material– Location decision– Electric furnace– Output: 50,000 tons per year– Highly automated– Fewer people, flat structure, low costs– Serves small local, but existing markets– Compete head on with existing big players

• Play to competitor’s weakness

Page 21: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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• Niche Creation: Continuous Heat-Treating Process (CHTP)– Heat treating of sheet steel– Automated material flow– Complex, computer-based control system– Greater uniformity of steel structure– Refinements and extensions of existing

technology• Computer process control• Extension of integrated steel mill technology• New product characteristics

– Create new markets or customers by uncovering needs/new applications

Page 22: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 22

Implications of Transilience Map

• Innovations are of different types• Each quadrant suggests different management

skills, responses• Each quadrant has different modes of

competition• Assess firm’s Strategy-Technology fit

– Investment consistent with strategy?– Yield defensible advantage over competition?

• Competitors response: acquire your skills easily?

• Implications for Cash Flow Analysis (DCF)?

Page 23: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 23

Technology/ProductionMar

ket

s/C

ust

omer

Lin

kag

es ARCHITECTURAL

REGULAR REVOLUTIONARY

NICHE CREATION

Conserve/Entrench existingcompetence

Disrupt/obsolete existingcompetence

Con

serv

e/E

ntre

nch

exis

ting

Lin

kage

sD

isru

pt e

xist

ing/

Cre

ate

new

lin

kage

s

Transilience Map

Radical technology applied to new markets

Refinements in technologyapplied to new customer groups

Refinements in technologyapplied to existing markets/customers

Disruptive changes in technologyapplied to existing markets/customers

Page 24: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 24

Profiting from Technological Innovation: Implications for Integration, Collaboration, and Public Policy

(David J. Teece)

• Why Innovators (First Movers) Fail?

• Why Imitators (Second or Late Movers) Succeed?

• Firms that have related capabilities that the innovator needs?

• Taxonomy of four quadrants

Page 25: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 25

INNOVATOR FOLLOWER-IMITATOR

WIN

LOSE

SONY/BETAMAXXEROXLOTUS 1-2-3WANGWORDPERFECTATTHAYES MODEMS

IBMMATSUSHITA/VHSMICROSOFTPOLAROIDDELLGATEWAYAIRBUSMCI/SPRINT

KOADKDIGITALCOMPAQ

EMI/GE/CAT SCANG. D. SEARLE/NUTRAWEETNETSCAPE/EXPLORER?PALMPFIZER/VIAGRAAOL?AMAZON.COM?CELERA/HUMANGENOME?

Page 26: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 26

Profiting from Innovations

• Three Factors to Consider:– Regimes of Appropriability– The Dominant Design Paradigm– Complementary Assets

Page 27: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 27

Profiting from Innovation

• Regimes of Appropriability– Innovator’s ability to capture the profits– Tight or Weak?– Nature of the technology

• Product• Process• Tacit (difficult to articulate)• Codified (easier to transmit/receive)

– Legal instruments• Patents (inventing around patents)• Copyrights• Trade secrets (Coca Cola)

Page 28: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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Profiting from Innovation

• The Dominant Design Paradigm– Signals scientific maturity– Competition shifts to price– Windows in computing– Cell Phones: CDMA/GSM– Once established, compete on process

innovations – Imitators could succeed

Page 29: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

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Profiting from Innovation

• Complementary Assets– Hardware vs. Software– Internet and E-Mail– Assets:

• Generic: General purpose• Specialized: Unilateral dependence• Co-specialized: Bilateral/Mutual dependence

Page 30: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 30

Profiting from Innovation

• Who benefits?– Tight appropriability regime

• Competition is weak

– Weak appropriability regime• Design needs to be market sensitive• Pre-paradigm; low probability for innovators• Paradigm: Complementary assets significant

– Owners of specialized assets can succeed

Page 31: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 31

Profiting from Innovation:Contract or Integrate?

• Contract– Tight appropriability– Complementary assets are abundant– Strategic partnering (IBM-Microsoft/PC)

• Partner’s failure• Partner becomes competitor

– Avoid irreversible capital investments

Page 32: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 32

Profiting from Innovation:Contract or Integrate?

• Integrate– Involves ownership– Weak regime– Easy imitation– Timing and cash constraints– Competitor analysis is key to success

Page 33: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 33

INNOVATOR FOLLOWER-IMITATOR

WIN

LOSE

SONY/BETAMAXXEROXLOTUS 1-2-3WANGWORDPERFECTATTHAYES MODEMS

IBMMATSUSHITA/VHSMICROSOFTPOLAROIDDELLGATEWAYAIRBUSMCI/SPRINT

KOADKDIGITALCOMPAQ

EMI/GE/CAT SCANG. D. SEARLE/NUTRAWEETNETSCAPE/EXPLORER?PALMPFIZER/VIAGRAAOL?AMAZON.COM?CELERA/HUMANGENOME?

Page 34: © Thachenkary 1 Groupe ESC Toulouse International Management Option Cherian S. Thachenkary, Ph.D. Associate Professor Department of Managerial Sciences

© Thachenkary 34

Module 2: Summary

• What did we learn?

• Compare: Porter, Clark, and Teece– Similarities?– Differences?

• Integrate the three frameworks?

• French examples?