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© Lexel Corporation
Infor XA COM_NET2
© Lexel Corporation
Agenda:
Overview Features of COM_Net2 COM_Net2 Architecture Additional Applications Benefits and Justification
© Lexel Corporation
COM_NET2 is...
Real-time Sell-Side eBusiness Application Order/Shipment Status
Carrier Links Item information
CatalogPricingAvailability
Order/Quote EntrySalesrep SupportMulti-Language/Multi-CurrencyWireless
© Lexel Corporation
Why COM_Net2?
Bolt-in Solution for Infor XASecureSupported IntegratedReal-TimeNo “Tinkering”Fast Time-To-Market
Be on the Internet tomorrow!
© Lexel Corporation
Features of COM_Net2
Electronic Product CatalogSearch by Item/Description/Foreign DescriptionDisplay Item Data
InventoryPriceGraphicsAdditional Links
Add Directly to Cart
© Lexel Corporation
Features of COM_Net2
Multiple CatalogsDifferent “look and feel” by Customer
LanguageType of Customer
Supports Different Items for Different Customers Optional Advanced Cataloging
© Lexel Corporation
Features of COM_Net2
Order/Quote Entry (Browse/Buy)Browse Product CatalogEnter Customer Item, Industry Item, ItemSearch by Item Number or DescriptionSupports
KitsSubstitutes
COM pricing logic
© Lexel Corporation
Features of COM_Net2
Order/Quote Entry (Browse/Buy)Validate order quantity against inventoryAvailable to PromiseOverride Ship-to/Price “Speed Entry”Order Upload
XMLCSV
eMail Order Confirmation
© Lexel Corporation
Features of COM_Net2
Features and Option SupportSimple ConfiguratorReal-time PricingTransfers Config (“S” Number) to COM
© Lexel Corporation
© Lexel Corporation
Features of COM_Net2
Order/Shipment StatusALL COM Orders!
COMCSMEDICOM_Net2
“Where’s My Stuff”Open,Backorder,Completed OrdersQuotationsCredit MemosStanding OrdersLink to Carrier Tracking data (UPS, Fedex, etc)
© Lexel Corporation
Features of COM_Net2
Easily Copy Orders From:Open OrdersClosed OrdersSuspended OrdersStanding Orders
Re-prices Orders with Current Pricing All or Selected Items All Orders
COM/CSMEDICOM_Net2
© Lexel Corporation
Features of COM_Net2
Salesrep SupportEnables salesreps to
Enter/Price orders for customersView their customers’ order status
Switch between their customersAccess with Wireless Devices
Blackberry Treo Phone/PDA
© Lexel Corporation
Features of COM_Net2
User AdministrationDefine functions a user can access
Order StatusOrder EntryBrowse Product Catalog
Define the capabilities within each functionOverride PriceView InventoryView Available to Promise
© Lexel Corporation
Features of COM_Net2
User AdministrationCustomer User Management
Templates by CustomerAllow Customers to Add Their Own Users based on
TemplateReduces YOUR Maintenance Effort
“Forgot your Password?” Support
© Lexel Corporation
© Lexel Corporation
© Lexel Corporation
Features of COM_Net2
Print CapabilitiesOrder ListsOrders
Optionally add links to other sites/web pages Order Download
XML Format Host Status
Current Activity by Logged on userEmail Notification of System Problems
B2B Credit Card Support Known Customer in CUSMAS
© Lexel Corporation
COM_Net2 Chat!©
Allows Customer to talk live to Support! One on One Group Chat Logging
© Lexel Corporation
COM_Net2Architecture
© Lexel Corporation
COM_Net2 Architecture
High Performance Thin Client HTML InterfaceXMLXSL
Java Support NOT REQUIRED on Customer’s BrowserSecurityCompatibility
Wireless PDA Support
© Lexel Corporation
COM_Net2 Architecture
WIN NT/2K AS/400/iSeries
Gateway
Security
XA
Logic
WWW
COM_NET2
HTML
XML/XSL Processor
XML
XSL
XML
Wireless
Browser Client
© Lexel Corporation
COM_Net2 Architecture
Connect to up to 3AS/400/iSeriesEnvironments
Excellent PerformanceEach user does not require an AS/400/iSeries
session!NT brokers requests to a pool of AS/400/iSeries
sessions
© Lexel Corporation
COM_Net2 Architecture
WIN NT/2KAS400 1
AS/400 3
XA
XA
XA
COM_NET2
AS/400 1
AS/400 2
WIN NT /2K
© Lexel Corporation
Flexible Architecture
Easily Customized Make it look the way you want! No Third-Party Tool to Buy or Learn
Industry Standard XSL Style Sheets Graphics Colors Additional Links Fonts Move/hide fields Translation
© Lexel Corporation
© Lexel Corporation
© Lexel Corporation
© Lexel Corporation
© Lexel Corporation
© Lexel Corporation
© Lexel Corporation
COM_NET2
Advanced ApplicationsProvided by Lexel Corporation
© Lexel Corporation
COM_Net2 Advanced Catalog
Advanced Hierarchical CatalogMultiple CatalogsGuided SellingSuggestive Selling or “Upsell” SupportOrder from Graphic capabilityUses ALL COM_Net2/COM Business logic
© Lexel Corporation
Advanced Catalog
Advanced Hierarchical Catalog Catalog Structure
Not related to “Product Structure”Eases User NavigationLead Customers to the correct item
© Lexel Corporation
Catalog Structure
Navigation Items
Orderable Items•Accessories•Alternates•Parts
© Lexel Corporation
Advanced Catalog
Extensive SearchingOne Search Entry
String Searches…Item NumberItem DescriptionSearch Argument
Mfg Part Number Industry Part Number Competitor’s Part Number
© Lexel Corporation
Flexible Order/Item ActivitiesAccessories or “Upsell” Support
Assign items to an orderable itemWindow pops up and suggests ordering
Increase Order Value! Accessories Spare Parts
Advanced Catalog
© Lexel Corporation
Alternates/SubstitutesDisplay Items with similar characteristics
From MAPICS COM/CSM COM_Net2
Orderable Item SupportItem Number ordered may be different than Item
requested Obsolete Items Replacement Items
Advanced Catalog
© Lexel Corporation
Order from Graphics
Allows ordering from any Drawing or Graphic! Native Graphic Zoom Function Point and click on an object
Position to parts list in another frame Prompts for Quantity Load the COM_Net2 Shopping Cart! Easy to implement!
© Lexel Corporation
Guided Selling
Helps Customer Find the Correct Item Simple Question and Answer Dialog
© Lexel Corporation
SPY_Net
Click Stream Navigation Captures Catalog Navigation
Updates Database Data on what the customer DID NOT BUY! Data Mining Opportunity
© Lexel Corporation
Business to Consumer B2C
Advanced Catalog B2C SupportAnonymous CatalogAllows Browsing/ShoppingForces Identification at Checkout
RegisterLogin
API’s allow you to Interface to:Your Credit Card Clearing HouseYour Sales Tax ProgramYour Freight Calculation Program
© Lexel Corporation
COM_Net2’s XML Portal
Web Services (SOAP) Bi-Directional XML Portal Interface to any XML enabled systemReceive Orders Item
PricingAvailability
© Lexel Corporation
COM_Net2’s Static Catalog
Allow for Stand Alone CapabilitiesCreate CD with Advanced Catalog DataNo need to be connected to Internet
Can view products
© Lexel Corporation
COM_Net2 Development Kit
Use CDK to create your own applications using the COM_Net2 Engine!Other Infor XA (MAPICS) DataAny Non-Infor XA AS/400/iSeries Data
© Lexel Corporation
COM_NET2
Benefits and Justification
© Lexel Corporation
Benefits - Increase Sales
Increase SalesWin new business
Customers love the serviceExtends market coverage - i.e.. time zones
More revenue“Surfing”, more line items per orderFleetwood Folding Trailers 24.99/month subscription
fee!“Upsell” items
© Lexel Corporation
Enhance Customer Service
7 day, 24 hour serviceRuns during MAPICS Backup!No Training Required
No Time-zone constraints Reduces Customer paperwork
© Lexel Corporation
Benefits
Reduce CostsReduced Order CostReduced Wrong Order CostReduced Catalog CostReduced Inbound Phone Inquiries
Increased SalesSurfingNew Markets
© Lexel Corporation
COM_Net2 Benefits: Fleetwood Folding Trailers
“ COM_Net2 enabled us to immediately improve customer service significantly without adding
headcount, and will allow us to eventually reduce our data entry clerical staff by 50%.”
“It was practically a “plug-and-play solution. Right out of the box we had an integrated order inquiry an
order entry system with item availability checking, substitute part number availability, and easier
comment entry than MAPICS’ COM.”
Dale Gindlesperger, Fleetwood Folding Trailers
© Lexel Corporation
More Praise…
“I am getting over ONE THOUSAND distributor log-ins per week. They are ordering parts and checking status. All I know is everyone is happy and my system doesn’t feel it a bit!”
“My biggest customer demanded I do eBusiness. I ordered COM_Net2 on a Monday. By that Wednesday it was
installed and operational. It is unbelievable!”
© Lexel Corporation
eSuccess! With COM_Net2 for Infor XA