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© Lexel Corporation Infor XA COM_NET2

© Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda: Overview Features of COM_Net2 COM_Net2 Architecture Additional Applications

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Page 1: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Infor XA COM_NET2

Page 2: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Agenda:

Overview Features of COM_Net2 COM_Net2 Architecture Additional Applications Benefits and Justification

Page 3: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_NET2 is...

Real-time Sell-Side eBusiness Application Order/Shipment Status

Carrier Links Item information

CatalogPricingAvailability

Order/Quote EntrySalesrep SupportMulti-Language/Multi-CurrencyWireless

Page 4: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Why COM_Net2?

Bolt-in Solution for Infor XASecureSupported IntegratedReal-TimeNo “Tinkering”Fast Time-To-Market

Be on the Internet tomorrow!

Page 5: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Electronic Product CatalogSearch by Item/Description/Foreign DescriptionDisplay Item Data

InventoryPriceGraphicsAdditional Links

Add Directly to Cart

Page 6: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Multiple CatalogsDifferent “look and feel” by Customer

LanguageType of Customer

Supports Different Items for Different Customers Optional Advanced Cataloging

Page 7: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Order/Quote Entry (Browse/Buy)Browse Product CatalogEnter Customer Item, Industry Item, ItemSearch by Item Number or DescriptionSupports

KitsSubstitutes

COM pricing logic

Page 8: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Order/Quote Entry (Browse/Buy)Validate order quantity against inventoryAvailable to PromiseOverride Ship-to/Price “Speed Entry”Order Upload

XMLCSV

eMail Order Confirmation

Page 9: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Features and Option SupportSimple ConfiguratorReal-time PricingTransfers Config (“S” Number) to COM

Page 10: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 11: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Order/Shipment StatusALL COM Orders!

COMCSMEDICOM_Net2

“Where’s My Stuff”Open,Backorder,Completed OrdersQuotationsCredit MemosStanding OrdersLink to Carrier Tracking data (UPS, Fedex, etc)

Page 12: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Easily Copy Orders From:Open OrdersClosed OrdersSuspended OrdersStanding Orders

Re-prices Orders with Current Pricing All or Selected Items All Orders

COM/CSMEDICOM_Net2

Page 13: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Salesrep SupportEnables salesreps to

Enter/Price orders for customersView their customers’ order status

Switch between their customersAccess with Wireless Devices

Blackberry Treo Phone/PDA

Page 14: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

User AdministrationDefine functions a user can access

Order StatusOrder EntryBrowse Product Catalog

Define the capabilities within each functionOverride PriceView InventoryView Available to Promise

Page 15: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

User AdministrationCustomer User Management

Templates by CustomerAllow Customers to Add Their Own Users based on

TemplateReduces YOUR Maintenance Effort

“Forgot your Password?” Support

Page 16: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 17: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 18: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Features of COM_Net2

Print CapabilitiesOrder ListsOrders

Optionally add links to other sites/web pages Order Download

XML Format Host Status

Current Activity by Logged on userEmail Notification of System Problems

B2B Credit Card Support Known Customer in CUSMAS

Page 19: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2 Chat!©

Allows Customer to talk live to Support! One on One Group Chat Logging

Page 20: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2Architecture

Page 21: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2 Architecture

High Performance Thin Client HTML InterfaceXMLXSL

Java Support NOT REQUIRED on Customer’s BrowserSecurityCompatibility

Wireless PDA Support

Page 22: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2 Architecture

WIN NT/2K AS/400/iSeries

Gateway

Security

XA

Logic

WWW

COM_NET2

HTML

XML/XSL Processor

XML

XSL

XML

Wireless

Browser Client

Page 23: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2 Architecture

Connect to up to 3AS/400/iSeriesEnvironments

Excellent PerformanceEach user does not require an AS/400/iSeries

session!NT brokers requests to a pool of AS/400/iSeries

sessions

Page 24: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2 Architecture

WIN NT/2KAS400 1

AS/400 3

XA

XA

XA

COM_NET2

AS/400 1

AS/400 2

WIN NT /2K

Page 25: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Flexible Architecture

Easily Customized Make it look the way you want! No Third-Party Tool to Buy or Learn

Industry Standard XSL Style Sheets Graphics Colors Additional Links Fonts Move/hide fields Translation

Page 26: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 27: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 28: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 29: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 30: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 31: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Page 32: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_NET2

Advanced ApplicationsProvided by Lexel Corporation

Page 33: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2 Advanced Catalog

Advanced Hierarchical CatalogMultiple CatalogsGuided SellingSuggestive Selling or “Upsell” SupportOrder from Graphic capabilityUses ALL COM_Net2/COM Business logic

Page 34: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Advanced Catalog

Advanced Hierarchical Catalog Catalog Structure

Not related to “Product Structure”Eases User NavigationLead Customers to the correct item

Page 35: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Catalog Structure

Navigation Items

Orderable Items•Accessories•Alternates•Parts

Page 36: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Advanced Catalog

Extensive SearchingOne Search Entry

String Searches…Item NumberItem DescriptionSearch Argument

Mfg Part Number Industry Part Number Competitor’s Part Number

Page 37: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Flexible Order/Item ActivitiesAccessories or “Upsell” Support

Assign items to an orderable itemWindow pops up and suggests ordering

Increase Order Value! Accessories Spare Parts

Advanced Catalog

Page 38: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Alternates/SubstitutesDisplay Items with similar characteristics

From MAPICS COM/CSM COM_Net2

Orderable Item SupportItem Number ordered may be different than Item

requested Obsolete Items Replacement Items

Advanced Catalog

Page 39: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Order from Graphics

Allows ordering from any Drawing or Graphic! Native Graphic Zoom Function Point and click on an object

Position to parts list in another frame Prompts for Quantity Load the COM_Net2 Shopping Cart! Easy to implement!

Page 40: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Guided Selling

Helps Customer Find the Correct Item Simple Question and Answer Dialog

Page 41: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

SPY_Net

Click Stream Navigation Captures Catalog Navigation

Updates Database Data on what the customer DID NOT BUY! Data Mining Opportunity

Page 42: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Business to Consumer B2C

Advanced Catalog B2C SupportAnonymous CatalogAllows Browsing/ShoppingForces Identification at Checkout

RegisterLogin

API’s allow you to Interface to:Your Credit Card Clearing HouseYour Sales Tax ProgramYour Freight Calculation Program

Page 43: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2’s XML Portal

Web Services (SOAP) Bi-Directional XML Portal Interface to any XML enabled systemReceive Orders Item

PricingAvailability

Page 44: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2’s Static Catalog

Allow for Stand Alone CapabilitiesCreate CD with Advanced Catalog DataNo need to be connected to Internet

Can view products

Page 45: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2 Development Kit

Use CDK to create your own applications using the COM_Net2 Engine!Other Infor XA (MAPICS) DataAny Non-Infor XA AS/400/iSeries Data

Page 46: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_NET2

Benefits and Justification

Page 47: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Benefits - Increase Sales

Increase SalesWin new business

Customers love the serviceExtends market coverage - i.e.. time zones

More revenue“Surfing”, more line items per orderFleetwood Folding Trailers 24.99/month subscription

fee!“Upsell” items

Page 48: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Enhance Customer Service

7 day, 24 hour serviceRuns during MAPICS Backup!No Training Required

No Time-zone constraints Reduces Customer paperwork

Page 49: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

Benefits

Reduce CostsReduced Order CostReduced Wrong Order CostReduced Catalog CostReduced Inbound Phone Inquiries

Increased SalesSurfingNew Markets

Page 50: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

COM_Net2 Benefits: Fleetwood Folding Trailers

“ COM_Net2 enabled us to immediately improve customer service significantly without adding

headcount, and will allow us to eventually reduce our data entry clerical staff by 50%.”

“It was practically a “plug-and-play solution. Right out of the box we had an integrated order inquiry an

order entry system with item availability checking, substitute part number availability, and easier

comment entry than MAPICS’ COM.”

Dale Gindlesperger, Fleetwood Folding Trailers

Page 51: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

More Praise…

“I am getting over ONE THOUSAND distributor log-ins per week. They are ordering parts and checking status. All I know is everyone is happy and my system doesn’t feel it a bit!”

“My biggest customer demanded I do eBusiness. I ordered COM_Net2 on a Monday. By that Wednesday it was

installed and operational. It is unbelievable!”

Page 52: © Lexel Corporation Infor XA COM_NET2. © Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications

© Lexel Corporation

eSuccess! With COM_Net2 for Infor XA