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IGEL Technology Many functions. One device. 1Product Slides, January 2010

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IGEL Technology Many functions. One device. 2Product Slides, January 2010

Content

Overview

Update Process

Additional Tools

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IGEL Technology Many functions. One device. 3Product Slides, January 2010

Overview

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IGEL Technology Many functions. One device. 4Product Slides, January 2010

Overview

Category

Remote Management Suite

General Features

Full remote administration of your IGEL infrastructure

Central installation, configuration and update management including Buddy Update

OS independent UMS console

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IGEL Technology Many functions. One device. 5Product Slides, January 2010

Security

Secured communication …– With SSL protection– With Local certificates on the client side– Even through firewalls due to the usage of

HTTPS

Full and reliable backup functionality

Failover mode enables high reliability of the UMS

User authentication and rights management

Access control on directories, profiles and thin clients for administrators and groups of administrators

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Automated Deployment and Roll-out

Import and configure new thin clients before roll-out through MAC address

Multiple clients can be imported with CSV-Files

CSV-Files can be generated automatically and provided with delivery

CSV-Files can contain additional information like serial number for asset management

MAC address

CSV File

Serial number

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Asset Management

Hardware inventory

Software inventory– licensed features– Installed Hotfixes (WES)

Export Asset information via Views

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Update Process

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Failsafe upgrade mechanism - Overview

IGEL Firmware (Linux, Microsoft Windows CE or Microsoft Windows XP Embedded)

IGEL Failsafe Update System

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Update initiatedReboot

Failsafe upgrade mechanism – Functional Demo

Transfer of new Firmware

IGEL Failsafe Update System running

IGEL Firmware running

Update succesfulReboot

Updated IGEL Firmware running

Update failedReboot

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IGEL Technology Many functions. One device. 11Product Slides, January 2010

IGEL Failsafe Update Mechanism - BenefitsIGEL Update system is always healthy

– Linux - except of hardware failures– Windows Embedded Standard and CE –

except of hardware and filesystem failures

Even powerloss during update process will not harm the system

No need to send the device to IGEL because of failed firmware updates

Stay up-to-date without the risk of damging a running system!

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Incremental Firmware Update

Entry Level:- ICA- RDP- …Standard Level:- VMware View- Appliance Modes- Ericom PowerTerm Terminal Emulation- …Advanced Level:- ThinLinc- NoMachine NX- …

UD Firmware Image onFTP / HTTP file server

myigel.com

Dow

nlo

ad

Contains complete

UD firmware image

UD Firmware update

- ICA- RDP- network- printing- UMS agent- …

UD2-120 LX

ICA

- ICA- RDP- network- printing- UMS agent- VMware View- Appliance Modes- Ericom PowerTerm Terminal Emulation- …

UD5-420 LX

ICA, Appliance Modes, Ericom PowerTerm

Terminal Emulation

Update initiated from

or via

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IGEL Technology Many functions. One device. 13Product Slides, January 2010

Wide Area Network (WAN)

Headquarter – Data center Branch Office LAN

Buddy Update

Update only a single client in the branch office via the internet connection in order to reduce bandwidth consumption

Updated client serves as image source (FTP update server) via LAN for all other branch office Thin Clients

FTP Update Server

UpdatedClient

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IGEL Technology Many functions. One device. 14Product Slides, January 2010

Partial Update

Install or update applications on Windows Embedded Standard 2009 Thin Clients

Update package contains only new or modified files

No complete snapshot needed

Very low bandwidth usage

Faster update/customization of the clients

Reduced administration time and effort

Increased flexibility through combinations of different update packages

Less complexity through reduced amount of snapshots

Higher availability and productivity

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Upgrade license deployment

+

Upgra

de L

icense

dep

loym

ent

UDC Token + Upgrade licence

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Additional Tools

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IGEL Technology Many functions. One device. 17Product Slides, January 2010

Support Wizard

Automatic collection of log files from UMS server, UMS console and thin clients if necessary

Log package can be sent via Email to our support team

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Firmware Downloader

Tool for downloading firmware updates from the IGEL webserver

Management of downloaded updates within the UMS

Management of multiple firmware version, also previous versions

Automatically offers available firmware updates depending on the registered clients

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IGEL Technology Many functions. One device. 19Product Slides, January 2010

Questions & Answers