HYTech

quality . effectiveness . professionalhttp:www.hy-tech.com.tw/

Hung Yang Soft. Tech. Co. Ltd.

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Agenda

• HYTech

• Key Clients

• Strength

• Reference Cases

• Competitive Advantages

• Focused Technologies

• Executive Biography

• Q & A

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Providing niche solutions not available from commercial off-the-shelf products

Providing fast and high quality customization systems that seamlessly integrate into enterprise customer's existing environment and fully meet customer's business requirement

High customer satisfaction resulting in further business growth

Steady, stable and profitable growth via focused customer accounts and selected opportunities (CAGR=30% for most recent 3 years, current

company size is 80+ employees)

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HYTech

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• Targeting key enterprise customers, 90% of our revenue comes from top 5 customers

• Reliable and flexible solutions and on-time delivery keeps us having long term relationship with these key enterprise customers

Key Clients

(Ann. Rev.: USD10.8B)

(Ann. Rev.: USD2.3B)

(Ann. Rev.: USD2.0B)

(10 years)

(9 years)

(9 years)

(10 years)

(9 years)

(TSG from 2003)

(PSG from 2007)

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We have proven methodology to achieve high customer satisfaction:

focus on customer needs: don't waste time on fancy marketing

design according to requirement

develop high quality code

deliver functionality and performance that meet customer needs

provide reliable service and support

conduct solid project management to ensure on-time delivery

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Strength

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Reference Cases

• CRM Gateway Solution for Fareastone Telecom(HP Subcontractor)

– Developed an advanced near real time customer service query and validation engine supporting +30,000 service plans for over 7M subscribers. Up to 3.5M daily transactions.

• Customer Activation Management System for Taiwan Mobile(Microsoft Subcontractor)

– Immediate processing of application form to support 3.6M subscribers per year

– Split second work allocation and dispatch to appropriate agent based on qualification; managed by a staff of approximately 60 agents

– Performance measurement of agents

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• Consulting Services

• Design and build system solutions that satisfy complex customer requirement that are not available from standard commercial products

• Provide professional services to integrate our application solution into our customer's system environment.

• Solid project management to ensure timely delivery of effective solutions.

• IT Services Resource Provider

• Development IT Services(Coding, Report Development, BI, QA, etc.)

• Maintenance Services

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Competitive Advantage

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Focused Technologies

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Java Team .Net Team

Programming &

Scripting

Java, J2EE, Shell Script C, C# , VB, VBScript,

C++

Web App Development JSP, Spring, Structs ASP, ASP .NET

Web Scripting JavaScript, jQuery, HTML, DHTML, XML, XSL, XSLT

RDBMS Oracle DB / MS SQL / MySQL / MS Access

Middleware &

Protocols

Web Services, COM/DCOM, RMI, OLE, ActiveX

Outlook MAPI, TCP/IP, HTTP/FTP, SMTP, POP3,

IMAP

Web & Application

Servers

BEA WebLogic Server

Apache, Tomcat, JBoss

Microsoft IIS

Solutions EIP, CRM, BPM, DW, Call Center

Rule Engine, Task Manager

Reporting Crystal Report, SSRS

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Executive Bio - Charles Lin (CEO)

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• Company Founder

• Education− MBA, Maryland, US

− MS, Computer Science, NTHU, Taiwan

• Major Strength− 10+ year Project Management serving IT projects for enterprise customers

− Consultancy and complex system solution design

• Project Experiences– HP HVLS- Consulting Services, ACE, EDITS, PHD design

– FarEastone Telecom(HP)– Billing System Integrated Gateway(SIG)

– FarEastone Telecom(HP)– Channel System Integration

– FarEastone Telecom(HP)– ITSM

– TaiwanMobile(HP)– Call Center

– TaiwanMobile(Microsoft)– Fax Activation Center

– TaiwanMobile(HP)– Call Center ICM

– APTG (HP)– Content Delivery Platform

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Executive Bio - Albert Hsu (Director)

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Albert Hsu

• Education- MS, Computer Science, NCTU, Taiwan

• Major Strength

− 12+ years in IT Consulting Services field

− 8+ years Project Management experience (PMP certified in 2002)

− 11 years global company experience (HP and Microsoft)

• Project Experiences

– HP PSG HVLS- Consulting Services, Validation Testing support.

– TatungInfoComm(Microsoft)－ERP、Store Portal

– Fareastone Telcom(HP)－SIG, Store Portal, Billing System Interface Gateway, Web

AD, Integrated Management System, LSMS(MNP)

– Taiwan Mobile– Call Center CTI(HP), Fax Activation Center,(Microsoft) Trouble-

Ticket Management System(HP), Electronic Top-up for Prepaid system(HP)

– APBW－Corporate Website and Content Delivery Platform(HP)

– ChungHwa Telecom(HP)－eDM system, HR DB, Project Management System

– Vimax－Channel Portal System

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Contact Us

• Address：11076, 11F, No.18, SongDe Rd. Xinyi

Dist., Taipei City, Taiwan

• Tel：+886-2-2722-8822

• Fax：+886-2-2722-8830

• E-Mail： Sales@hy-tech.com.tw

• http://www.hy-tech.com.tw