© Dr Kelvyn Youngman, Sep 20131 Two Types Of Cloud Session Two Didactic Arguments & Local/Global Clouds

© Dr Kelvyn Youngman, Sep 2013 1

Two Types Of CloudSession Two

Didactic Arguments & Local/Global Clouds


Two Types Of Cloud

Session Two

Introduction


Two Types Of Cloud

• Session 1: Dialectic and didactic overview, dialectic arguments and local/local clouds, synthetic example, difficult conversations, where the UDE’s hide, security and satisfaction

• Session 2: Dialectic and didactic review, didactic arguments and local/global clouds, Machiavelli and the change matrix, synthetic example, security and satisfaction, several general forms, self-interest and common-interest


Two Types Of Cloud

Session Two

Dialectic & Didactic Arguments – Review

Text Line Or Two


Dialectic & Didactic Arguments

Dialectic Argument – Part to Part Didactic Argument – Part to Whole

There are two forms of argument; dialectic and didactic

Page Counter

Graphic




There are two forms of argument; dialectic and didactic




Let’s look at dialectic once again – it is part to part

Relating to the logical discussion of ideas and opinions, concerned with or acting through

opposing forces




Let’s look at dialectic once again – it is part to part

Peer to Peer




The parts can be in various places – for example peer to peer

Superior to SubordinateSubordinate to Superior




The parts can be at various levels – superior to subordinate or subordinate to superior

Group to Group




The parts can be of various sizes – such as group to group …

Group to Individual




… or even group to individual or individual to group

Part to Part




However, the key aspect is that it is part to part

Part to Part


Dialectic & Didactic ArgumentsDialectic Argument – Part to Part Didactic Argument – Part to Whole

The other type of argument is didactic – it is part to whole

Part to Part



Intended to teach, in particular having moral instruction as an ulterior motive


The other type of argument is didactic – it is part to whole

Part to Part



Individual to Whole


Again the part can be in various places – for example here …

Part to Part



Individual to Whole


… or here

Part to Part



Group to Whole


And the part can be various sizes as well

Part to Part



Part to Whole


But the key point is that it is part to whole, and the whole is inclusive of the part

Part to Part



Subset to Set


The relationship is set and subset or superset and set …

Set to Set



Subset to Set


… as opposed to say, set to set, in the dialectic case

Set to Set – Mutually Exclusive



Subset to Set – Mutually Inclusive


One is mutually exclusive, one is mutually inclusive

Part to Part



Part to Whole


3rd Party

FacilitatorTeacher

In both cases a 3rd party might also be present …

Part to Part



Part to Whole


3rd Party

FacilitatorTeacher

… a counsellor, or a facilitator, or an arbitrator in the first case …

Part to Part



Part to Whole


3rd Party

FacilitatorTeacher

… and a teacher, or a coach, or a mentor, in the second case

Part to Part



Part to Whole


3rd Party

FacilitatorTeacher

Both of these can be drawn as a cloud and a matrix; one with a B & C of part to part, and the other with a B & C of part to whole

Part to Part



Part to Whole


3rd Party

FacilitatorTeacher

In this session, Session Two, we are going to focus exclusively on didactic arguments and local/global clouds


Two Types Of Cloud

Session Two

Didactic Arguments – Local/Global Clouds


Didactic Argument – Local/Global Cloud

This cloud looks very similar to the dialectic local/local cloud of the previous session, but it is different

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole

Solution OfThe Whole

Detriments To

The Part

Benefits ToThe Part

Local View

Global View



It is a didactic argument

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

It deals with the relationship between a part and the whole which includes the part itself



Objective

Set

SubsetWant OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Another way to look at this is as subset & set …



Objective

Superset

SetWant OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

... or as set and superset – it’s the same thing



Objective

Need Of TheGlobal Whole

Need Of TheLocal Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

It is – in our terms – a cloud between a local part and the global whole, a local/global cloud



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

We will assign the lower arm of the cloud to the whole …



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… and we will assign the upper arm of the cloud to the part



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

And of course the two “wants” are in some way in conflict with one another



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View We must ...

We must ...

We must ...

We must ...

In order to ...

In order to ...

In order to ...

We read these entities from left to right as; “in order to …. we must … “



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Now look at the matrices to the left; the language is now different



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

The lower matrix is the global view and consists of the future solution of the whole and the current problems of the whole



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Global View

Local View

The upper matrix is the local view and consists of the benefits of not changing and the detriments of changing



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

The diagonal quadrants in the global view of the matrix provides the sufficiency for the assumptions to the side of the whole …

Because of the positives of the solution

And because of the negatives of the problem

And because of the detriments of any change

Because of the benefits of the status quo



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Global View

Local View

… and the diagonal quadrants in the local view provides the sufficiency for the assumptions to the side of the part







We still have positive assumptions on the inside …

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View







… and we still have negative assumptions on the outside

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View







But now instead of being about two independent solutions, it is about a single interdependent solution and an existing problem

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View







Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View





A conflict still arises as a consequence of positive intent, people trying to do their very best according to their map of reality



Let’s condense this and it will begin to look very much more familiar – watch

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View







Does this look familiar – it should

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments ToThe Part

Benefits ToThe Part







It is the alligators, mermaid, pot of gold, and crutches

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Alligators

Pot of Gold Crutches

Mermaid







Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Alligators


Mermaid





The “sides” in the matrix are in opposite positions to thesides in the cloud



This side, the side of the parts, is about the present, and about the status quo …

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Alligators


Mermaid







… and it is incumbent upon the parts to protect and retain their current benefits while not exacerbating the problems of the whole

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Alligators


Mermaid







This side, the side of the whole, is about the future, and about any change …

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Alligators


Mermaid







… and it is incumbent upon the whole to bring about the improvements of the solution while not causing any harm to the parts

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Alligators


Mermaid







Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Alligators


Mermaid





But please note that “side of the whole” which is in blue and the “global view” which is in green, are two different things …



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Alligators


Mermaid





… or rather they are the same thing, sliced in different ways, with different intent



Let’s return to our initial wording …

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole



Benefits ToThe Part






Benefits ToThe Part

Problem OfThe Whole




… and let’s expand it out again

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Local View

Global View







Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View





Both views therefore contain elements of the presentand of the future …



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View





… however the view of the whole is more about moving forward than staying still …



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Global View

Local View





… and the view of the part is more about staying still than moving forward



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Global View

Local View





This is why we can be sure that the resistance to change is embedded within the assumptions of the cloud …



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Global View

Local View





… and why the change matrix is so pivotal



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Global View

Local View





Everything about Difficult Conversations applies here, the intent of one side and the impact on the other may quite be different



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Global View

Local View





Now that we have examined the characteristics of this cloud and the matrices, let’s see what Machiavelli had to say about this


Two Types Of Cloud

Session Two

Machiavelli & The Change Matrix


Machiavelli – Local/Global Cloud

Machiavelli was here in 1513 in the manuscript version ofThe Prince

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Problem OfThe Whole



Benefits ToThe Part

“It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ”







I put “old institution” as the problem of the whole and the “new institution” as the solution of the whole …

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution


Benefits ToThe Part




Because of the positives of the new institution

And because of the negatives of the old institution



… and then I erroneously placed “enmity” and “lukewarm defense” into the remaining quadrants

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Old Institution

New Institution

Lukewarm Defense

EnmityOf Most








However, these are really reactions to actions concerning the content of these two quadrants, so let’s have a look

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Lukewarm Defense

EnmityOf Most








For instance those that profit by the preservation of the old institution might do so by maintaining control or sense of identity

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Lukewarm Defense

Control& Identity








And this is the content – these are benefits to the part

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Lukewarm Defense

Control& Identity








However, the unstated action is that we might lose these benefits – hence the enmity as the reaction

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Lukewarm Defense

Control& Identity








Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Vulnerability

Control& Identity






And those that might gain by the new institution are also at risk of new unknowns – they are vulnerable in other words



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Vulnerability

Control& Identity






Again this is the content – potential detriments to the part



Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Vulnerability

Control& Identity






The unstated action is that we might gain, as yet unknown, detriments – hence the lukewarm defense as the reaction



The possibility of losing existing positives, and of gaining future negatives, is hardly a recipe for moving forward – right?

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Vulnerability

Control& Identity








Nevertheless, we have a broadly stated change matrix from an early and unexpected source, suggesting something fundamental

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Vulnerability

Control& Identity








So, let’s leave this example from political philosophy and return back to the future, to our synthetic example from Session One

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

OldInstitution

NewInstitution

Vulnerability

Control& Identity







Two Types Of Cloud

Session Two

MRP/ABC Synthetic Example


MRP/ABC – Local/Global Cloud

Let’s return to our example using the MRP and ABC solutions put forward by two different sides – production and accounting

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Detriments To

The Part

Benefits ToThe Part

Local View

And because the detriments of any change



And because of negatives of the problem

Problem OfThe Whole

Global View




And let’s start with a list of the problems first, as we always should; output is low, costs are high, and profit is low

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Detriments To

The Part

Benefits ToThe Part

Local View




And because current output is low, costs are high, and profit is low

Low OutputHigh CostsLow Profit

Global View




We haven’t actually seen these before – this is the first time

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Detriments To

The Part

Benefits ToThe Part

Local View






Global View




These are of course the undesirable effects – the UDE’s – of the current reality

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Detriments To

The Part

Benefits ToThe Part

Local View






Global View




And let’s make the new outcomes the opposite of these; output is high, costs are low, and profit is high

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Detriments To

The Part

Benefits ToThe Part

Local View


Global View

High OutputLow CostsHigh Profit



Because future output and profit will be high, costs will be low




These are of course the desirable effects – the DE’s – of the future reality

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








And because we are doing this didactically – as teachers – we have a solution and we should put that in

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








The solution is to use drum-buffer-rope for production control and throughput accounting for decision analysis

Objective

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Use DBR & TA

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








The global need that this meets is to increase throughput …

Objective

IncreaseThroughput

Need OfThe Part

Want OfThe Part

Use DBR & TA

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








… and the objective is to run a successful business, both now and in the future

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Want OfThe Part

Use DBR & TA

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








So, what then is the conflict, what is the difference between the want of the whole and the want of the part(s)?

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Want OfThe Part

Use DBR & TA

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








Well we know from the earlier dialectical argument that the two parts want two solutions and we have listed them here

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








And of course MRP is diametrically opposed to DBR …

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








… And ABC is diametrically opposed to TA

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








So what is the benefit of staying with MRP and ABC?

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Detriments To

The Part

Benefits ToThe Part

Local View


Global View








And the answer must be that they are consistent with the current policies, measurements, and behaviours …

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Detriments To

The Part

PoliciesMeasures & Behaviors

Local View


Global View



Because it is consistent with current policies, measures, and behaviors





… and they are consistent with the world-view of some of the parts of the system

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Detriments To

The Part

PoliciesMeasures &Behaviors

Local View


Global View








They are consistent with our common wisdom – just like the fact that the Sun gets up each morning!

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Detriments To

The Part


Local View


Global View








So, let’s ask the next question; what is it that we don’t want that keeps us here?

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Detriments To

The Part


Local View


Global View








And I am going to keep it simple, and say just one thing – we don’t want to lose control

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View


And because otherwise we might lose control






And the paradox is that there is in fact very little control and that is why we are so fearful of change – it might get worse

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View








In fact we know that we make it worse whenever we tamper with a system regardless of how wide the previous variation

SuccessfulBusiness

IncreaseThroughput

Need OfThe Part

Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View








So let’s be honest and add the need of the part – be it production or accounting – the need for control

SuccessfulBusiness

IncreaseThroughput

ControlCost/Production

Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View








Now we have a fully populated didactic argument, we want to teach something new, others want to retain something old

SuccessfulBusiness

IncreaseThroughput


Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View








So how then do we break out of this conflict?

SuccessfulBusiness

IncreaseThroughput


Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View








The clue is in the logic of B-D assumption …

SuccessfulBusiness

IncreaseThroughput


Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View


I am forced to …







… in order to control costs and control production I am forced to use MRP and ABC because of all the reasons listed

SuccessfulBusiness

IncreaseThroughput


Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View


I am forced to …







The error is in the assumptions of the local view

SuccessfulBusiness

IncreaseThroughput


Use MRP & ABC

Use DBR & TA

Loss Of Control


Local View


Global View


I am forced to …





Because it is consistent with new policies, measures, and behaviors




And ultimately that allows us to remove the conflict and to subordinate the local need to the system’s want.

SuccessfulBusiness

IncreaseThroughput


Use MRP & ABC

Use DBR & TA


Global View


I am forced to …





Loss Of Control

New PoliciesMeasures & Behaviors

Local View



Both needs are now aligned in fulfilment of the objective and served by one common pre-requisite

SuccessfulBusiness

IncreaseThroughput


Use DBR & TA

Loss Of Control

New PoliciesMeasures & Behaviors

Local View


Global View






We took a local/local conflict from the first session and we solved it here, didactically, as a local/global cloud

SuccessfulBusiness

IncreaseThroughput


Use DBR & TA

Loss Of Control

New PoliciesMeasures &Behaviors

Local View


Global View






Now that we have worked through this sequence, let’s see how security and satisfaction fits into this scheme

SuccessfulBusiness

IncreaseThroughput


Use DBR & TA

Loss Of Control

New PoliciesMeasures &Behaviors

Local View


Global View





Two Types Of Cloud

Session Two

Security & Satisfaction


Security & Satisfaction – Local/Global Cloud

I want to take Efrat’s Cloud and substitute it into this basiccloud because Efrat’s Cloud is also systemic in nature

SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole

Detriments

Benefits

Local View

Problem

Global View

Solution

I am forced to …







The need for satisfaction is the whole, and the need for security is a part of that whole

SuccessfulOutcome

Need ForSatisfaction

Need ForSecurity

Want OfThe Part

Want OfThe Whole

Detriments

Benefits

Local View

Problem

Global View

Solution

I am forced to …







And I must modify the matrices accordingly …

SuccessfulOutcome


Need ForSecurity

Want OfThe Part

Want OfThe Whole

Insecurity OfThe Solution

Security OfThe Problem

Local View

Dissatisfaction Of The Problem

Global View

Satisfaction Of The Solution

I am forced to …







… and I must also modify the assumptions in the same manner

SuccessfulOutcome


Need ForSecurity

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …

And because the insecurity of any change

Because of the security of the status quo

Because of the satisfaction of the solution

And because of dissatisfaction of the problem



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





Now let’s re-substitute in our previous needs



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





Do you see that even though the dissatisfaction might be huge we are anchored to the status quo by whatever security there is



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





And do you see that regardless of the satisfaction that the solution will bring, we may be paralysed by imagined insecurity



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Mechanistic


I am forced to …





Do you see that this view is largely mechanistic, it has to do with the satisfaction and dissatisfaction of what we are trying to teach



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Personal


Mechanistic


I am forced to …





And this view is largely personal, it has to do with peoples’ security and insecurity towards what we are trying to teach



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Personal


Mechanistic


I am forced to …





Jerry Harvey pointed out this relationship between the mechanistic and the personal in the Abilene Paradox



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Alex


Jonah


I am forced to …





And in The Goal the mechanics are covered by Jonah …



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Alex


Jonah


I am forced to …





… and the personal aspects are covered by Alex



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Alex


Jonah


I am forced to …





A better way to look at it; Jonah had no personal “skin in the game” and Alex had no mechanistic clue what-so-ever



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





It is the personal issues, the security issues, that keep the cloud open and in conflict, and it is these issues that must be resolved



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





Now, one further aspect



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





When we go to teach a solution, often we will evoke questions about our own competence – I call these fold-backs



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





Even if you can do backwards somersaults, through flaming hoops, blind-folded, you will get these fold-backs



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





Peter Block’s advice is to give; “two good‑faith responses,” after that consider that it is not your competence but their insecurity



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





And then raise the insecurity issue, we must help other people to understand themselves – otherwise we are not doing our job



SuccessfulOutcome

Need OfThe Whole

Need OfThe Part

Want OfThe Part

Want OfThe Whole



Local View


Global View


I am forced to …





In doing our job we also need to show that this cloud has just a few basic and interrelated forms – so let’s do that next


Two Types Of Cloud

Session Two

Basic Forms


Basic Forms – Local/Global Cloud

Objective

GlobalNeed

LocalNeed

LocalWant

GlobalWant

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

We can look at local/global clouds, systemic clouds, as a number of general forms, and this is probably the most basic



Objective

Long-TermNeed

Short-TermNeed

Short-TermWant

Long-TermWant

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Another basic form is short-term and long-term



Objective

Short-Term& Local Want

Long-Term& Global Want

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

We can aggregate these two basic forms into anotherbasic form ….



Objective

UncommonExpertise

Common Wisdom



Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… common wisdom and uncommon expertise



Objective

UncommonExpertise

Common Wisdom



Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Common wisdom is really about local things and the short-term, our personal experience, things that we can touch and feel



Objective

UncommonExpertise

Common Wisdom



Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Uncommon expertise is really about global things, the long-term, our collective experience, our logical and rational thought



Objective

UncommonExpertise

Common Wisdom



Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

This is perhaps the most productive cloud that I use, and note that it should be common wisdom, not common sense



Objective

UncommonExpertise

Common Wisdom



Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

However, there is one more form, one that I wasn’t aware of until quite recently, although it has always been here …



Objective

Common-InterestNeed

Self-InterestNeed



Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… so perhaps the least commonly expressed form, and perhaps the most important, is self-interest and common-interest



Objective

Commonality

IndividualityShort-Term

& Local Want


Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Or as I heard it expressed just the other day, in a recording by Joseph Campbell; individuality and commonality



Objective

Common-InterestNeed

Self-InterestNeed



Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Let’s have a look at one of the few clouds where this is made explicit – a cloud from Karl Buckridge



Objective

Protect TheSystem

Protect MyBackside

Put-Up With AllOf The Rubbish

Not Put-Up With All Of The Rubbish

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Why do we put up with all of the rubbish?

I am forced to …

We must ...



Objective

Protect TheSystem

Protect MyBackside

Put-Up With AllOf The Rubbish

Not Put-Up With All Of The Rubbish

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Self-interest – protecting my backside – is at the heart of this cloud

I am forced to …

We must ...



Objective

Protect The NeedOf The Firm

Protect The NeedOf The Department

ObeyThe Rule

BreakThe Rule

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

In fact the Lieutenant’s Cloud, modified just a little for clarity, is nonetheless of a very similar construction …

I am forced to …

We must ...



Objective

Protect The NeedOf The Firm

Protect The NeedOf The Department

ObeyThe Rule

BreakThe Rule

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… and, again, buried “underneath” this cloud is the need to protect our self-interest

I am forced to …

We must ...



Objective

Common-InterestNeed

Self-InterestNeed

?

?

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Understanding self-interest and common-interest allows us to do new things that we weren’t able to do before



Objective

Common-InterestNeed

Self-InterestNeed

?

?

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Let’s now more fully develop this argument for self-interestand common-interest, and see what prerequisites it calls for


Two Types Of Cloud

Session Two

Self-Interest & Common-Interest


Self & Common-Interest – Local/Global Cloud

Objective

?

? Self-Interest

Common-Interest

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Peter Block uses self-interest and common-interest as a dichotomy throughout his argument for Stewardship



Objective

Common-Interest

Self-Interest Self-Interest

Common-Interest

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

However, they are not mutually exclusive wants, they are mutually inclusive needs



Objective

Common-Interest

Self-Interest

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Self-interest and common-interest must be aligned, we are talking about collaboration and cooperation, not competition



Objective

Common-Interest

Self-Interest

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

All systems have to protect the self-interest of all of the parts, including those parts that might currently be in opposition



Objective

Common-Interest

Self-Interest

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

So then, what are the “wants” that these needs call for?



Objective

Common-Interest

Self-InterestDominance & Subjugation

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Well I think that self-interest, almost by definition, calls upon the notion of dominance of others and reciprocal subjugation

I am forced to …



Objective

Common-Interest

Self-InterestProvider &Dependee

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

A milder form might be provider & dependee

I am forced to …



Objective

Common-Interest

Self-InterestProvider &Dependee

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

The perpetrator and the villain can be found here, the victim, the cynic, the bystander, and the helpless, all “live” here too

I am forced to …



Objective

Common-Interest


Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Block calls this patriarchy

I am forced to …



Objective

Common-Interest


Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Have you ever experienced this in your workplace?

I am forced to …



Objective

Common-Interest


Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Ever heard of “on a need to know basis not on a want to know basis,” well that is patriarchy, it is subtle dominance in action

I am forced to …



Objective

Common-Interest


Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Patriarchy in post 18-year-old adult-to-adult transactions has no place what-so-ever

I am forced to …



Objective

Common-Interest


Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

In contrast, common-interest calls for a series of relationships that we are quite familiar with …

I am forced to …



Objective

Common-Interest


Teacher &Student

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… for instance, adult-to-adult teacher & student …

I am forced to …

We must ...



Objective

Common-Interest


Mentor &Mentee

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… or adult-to-adult mentor & mentee …

I am forced to …

We must ...



Objective

Common-Interest


Superior &Subordinate

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… or adult-to-adult superior & subordinate …

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… or adult-to-adult leader & follower

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

I am sure that you can think of more pairs here; such as craftsman & apprentice, or doctor & patient …

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… or even warder & prisoner

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Block calls these partnerships

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Partnership calls for subsidiarity; superiors only make decisions which cannot be made at a more local level

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

“to steal people’s decisions is wrong”

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Subordinates in-turn must build redundancy, agility, and responsiveness – in a word, subordination

I am forced to …

We must ...



Objective

Common-Interest


Subsidiarity &Subordination

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Let’s just contrast these for a moment

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Moreover, these common-interest pairs are authentic, we have no choice, we must do them …

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… I can’t learn from someone who knows less, and I can’t teach to someone who knows more

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

If, however, any of these pairs “converts” from adult-to-adult interaction, to parent-to-child or child-to-parent interaction …

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… then they have “flicked” from the bottom arm to the top arm and they are dominance/subjugation regardless of other names

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Dominance and subjugation is inauthentic, I have a real choice whether to be subjugated or not, or to be dominant or not

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

I fail to exercise that choice and instead claim that I am forced to, when in fact I am not forced to at all

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Dominance/subjugation is disenabling, and it is dysfunctional …

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

It is disenabling because responsibility and accountability are devolved to the subordinating layer

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

The subordinating layer will claim to have “carried out orders” the superior layer will claim they were not carried out at all …

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… the paradoxical consequence is that both superior and subordinate absolve themselves of accountability

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

If you like, blame and contribution are everywhere, and accountability is nowhere

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

It is dysfunctional because we become fearful of what weshould do, or shouldn’t do …

I am forced to …

We must ...



Objective

Common-Interest


Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… Sergey Ivanov of the University of the District of Columbia has termed these organizations “feararchies”

I am forced to …

We must ...



Objective

Common-Interest

Self-InterestNon-Systemic

Methods

Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Feararchies are a consequence of non-systemic approaches to management

I am forced to …

We must ...



Objective

Common-Interest


Methods

Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

In contrast the leader/follower or superior/subordinate are enabling …

I am forced to …

We must ...



Objective

Common-Interest


Methods

Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… responsibility is with the subordinate layer, but accountability is with the superior layer

I am forced to …

We must ...



Objective

Common-Interest


Methods

Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

… they are what Elliott Jaques referred to as managerial accountability hierarchies

I am forced to …

We must ...



Objective

Common-Interest


Methods

Leader &Follower

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

I am forced to …

We must ...

Managerial accountability hierarchies are functional …



Objective

Common-Interest


Methods

SystemicMethods

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

I am forced to …

We must ...

… they are functional as a consequence of being systemic



Objective

Common-Interest


Methods

SystemicMethods

So, why then are; teacher/student, superior/subordinate, and mentor/mentee, systemic?

I am forced to …

We must ...

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View



Objective

Common-Interest


Methods

SystemicMethods

They are because the teacher’s teacher’s teacher can keep going, up and up, broader and broader …

I am forced to …

We must ...

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View



Objective

Common-Interest


Methods

SystemicMethods

… to some more and more simple and fundamental truth about the larger system

I am forced to …

We must ...

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View



Objective

Common-Interest


Methods

SystemicMethods

Be that Machiavelli in 1513 …

I am forced to …

We must ...

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View



Objective

Common-Interest


Methods

SystemicMethods

Or Taylor in 1911, or Shewhart in 1924 …

I am forced to …

We must ...

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View



Objective

Common-Interest


Methods

SystemicMethods

Or Deming, or the Toyoda’s, or Ohno, or Shingo, or Ackoff, or Jaques, or Goldratt, or Block

I am forced to …

We must ...

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View



Objective

Common-Interest


Methods

SystemicMethods

So why then, do good people fall into patriarchal habits?

I am forced to …

We must ...

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View



Objective

Common-Interest


Methods

SystemicMethods

Problem OfThe Whole


Detriments To

The Part

Benefits ToThe Part

Local View

Global View

Part of the answer is common wisdom,personal experience in other words

I am forced to …

We must ...



Objective

Common-Interest


Methods

SystemicMethods

Problem OfThe Whole


Detriments To

The Part

Consistent& Correct

Global View

And there are benefits to this; in the short-term and in the local environment this is internally consistent and “correct”

I am forced to …

Local View

We must ...

…

Because it is consistent and correct within the status quo



Objective

Common-Interest


Methods

SystemicMethods

Poor Output& Relationships


Detriments To

The Part

Consistent& Correct

Global View

However, in the longer-term and the wider environment the output and the relationships are fraught with problems

I am forced to …

Local View

We must ...

…


…

And because of the poor output and relationships of non-systemic approaches



Objective

Common-Interest


Methods

SystemicMethods



Detriments To

The Part

Consistent& Correct

Global View

What then is the “trim?”

I am forced to …

Local View

We must ...

…


…




Objective

Common-Interest


Methods

SystemicMethods



Detriments To

The Part

Consistent& Correct

Global View

What is missing, the presence of which will make the all the difference?

I am forced to …

Local View

We must ...

…


…




Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Detriments To

The Part

Consistent& Correct

Global View

And the answer is the necessary but uncommon expertise, the missing knowledge, the systemic understanding

I am forced to …

Local View

We must ...

…


Because of the good output and relationships achieved




Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Detriments To

The Part

Consistent& Correct

Global View

Common-interest is best served by uncommon expertise!

I am forced to …

Local View

We must ...

…






Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Detriments To

The Part

Consistent& Correct

So what is the problem then?

I am forced to …

Local View

Global View

We must ...

…






Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

The problem is the vulnerability that we are exposed to in learning the new, the uncommon, and in our case, the counterintuitive

I am forced to …

Local View

Global View

We must ...

And because of the vulnerability and counter-intuition of any change






Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

Many times there is a reaction to this which is best described as a “fools choice,” either verbal violence or verbal silence

I am forced to …

Local View

Global View

We must ...







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

Some of the “yes buts” of this quadrant – the loud, the difficult, the “gotcha’s” that no one wishes to resolve – these are the violence

I am forced to …

Local View

Global View

We must ...







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

Cynics speak here to the doubts that everyone has and can wreak maximal havoc; “cynics are reluctant to have faith”

I am forced to …

Local View

Global View

We must ...







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

For many other members these doubts are left unverbalized and this is the other side of the coin, this is the silence

I am forced to …

Local View

Global View

We must ...







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

Both choices destroy the conversation

I am forced to …

Local View

Global View

We must ...







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

Either choice is a call to the security of the old order and the avoidance of the perceived insecurity of the new order

I am forced to …

Local View

Global View

We must ...







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

We fear that change, even talking about change, will makeus vulnerable

I am forced to …

Local View

Global View

We must ...







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

Can you see then why we so much want to move forward?







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

And can you see then why we could also be stuck right here?







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

Well, we are not quite stuck …







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

… there is Forrester’s Beer Game …







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

… there are Deming’s Red Bead and Funnel Experiments …







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

… and of course there is Goldratt’s Dice Game and variants







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

These are all tacit or experiential means of obtaining knowledge and understanding while protecting people’s sense of identity …







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

… we “implant” irrevocable expertise without invoking vulnerability, and without risking that our impact will differ from our intent







Objective

Common-Interest


Methods

SystemicMethods


Good Output &

Relationships

Vulnerability &

Counterintuition

Consistent& Correct

I am forced to …

Local View

Global View

We must ...

Not everything has to result from a “telling”







Objective

Common-Interest


Methods

SystemicMethods

I am forced to …

We must ...


Good Output &

Relationships

Vulnerability &

Counterintuition

NewConsistent& Correct

Local View

Global View





We know how to do this

Because of new consistency and correctness




Objective

Common-Interest


Methods

SystemicMethods

I am forced to …

So then, let’s conclude, and let’s break the cloud one last time.

We must ...


Good Output &

Relationships

Vulnerability &

Counterintuition


Local View

Global View







Objective

Common-Interest

Self-Interest

SystemicMethods

We know that self-interest and common-interest must be aligned, and that the alignment comes from systemic methods

We must ...


Good Output &

Relationships

Vulnerability &

Counterintuition


Local View

Global View





Objective

Common-Interest

Self-Interest

SystemicMethods

And that is, just maybe, why we call this a systemic cloud!

We must ...


Good Output &

Relationships

Vulnerability &

Counterintuition


Local View

Global View




Two Types Of Cloud

[email protected]

EndSession Two

LinkedIn TLS Group (TOC Lean Six Sigma)


Acknowledgements

• David Anthony, Boeing, Seattle, U.S.A.• Steve Holt, Boeing, Seattle, U.S.A.• Ross Milne, Auckland University of Technology, New Zealand• Karl Buckridge, Critical Chain U.K., Croydon, United Kingdom• Malcolm Lundie, Waikato Hospital, Hamilton, New Zealand

Documents

© Dr Kelvyn Youngman, Sep 20131 Two Types Of Cloud Session Two Didactic Arguments & Local/Global Clouds