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Meet + Network + Learn From: Take Away Key Strategies To: Transform your retention strategy by implementing an advanced employee experience program. Get buy-in to change workplace culture Launch your Employee Experience initiative Reduce absenteeism and improve engagement Attract and retain top talent Advance decision quality through diversity Improve organizational performance September 29 – 30, 2020 | The Old Mill, Toronto Strategy Institute presents... Hear from: Air Canada, TTC Cisco Systems, NB Power, Mark Olivier, Director, Talent, Employee Engagement & Diversity, Air Canada Matt Hopkins, Director, HR Strategy and Client Services, Human Resources Department People Group, Toronto Transit Commission Luciana Duarte VP, Global Head of Employee Experience HP Kim Cho, Associate Vice President, Client & Colleague Experience, TD Bank Financial Group Lisa Butler, Head of Head of Global Talent Acquisition & Diversity, Manulife Empl yee Experience Summit Canada 3rd Annual EmployeeExperienceSummit.ca Silver Sponsors: HP, Lynn Arsenault, Vice President, Human Resources, NB Power Bronze Sponsors: Gold Sponsors: Pre-Conference Workshops: Workshop A: Transforming EX with Change Management Workshop B: Engaging Millennials with Social Media Partner:

 · Created Date: 3/24/2020 12:35:48 PM

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Page 1:  · Created Date: 3/24/2020 12:35:48 PM

Meet + Network + Learn From: Take Away Key Strategies To:

Transform your retention strategy by implementing an advanced employee experience program.

Get buy-in to change workplace culture

Launch your Employee Experience initiative

Reduce absenteeism and improve engagement

Attract and retain top talent

Advance decision quality through diversity

Improve organizational performance

September 29 – 30, 2020 | The Old Mill, Toronto

Strategy Institute presents... Hear from:Air Canada,

TTC

Cisco Systems,NB Power,

Mark Olivier,Director, Talent, Employee Engagement & Diversity,Air Canada

Matt Hopkins, Director, HR Strategy and Client Services, Human Resources Department People Group,Toronto Transit Commission

Luciana DuarteVP, Global Head of Employee ExperienceHP

Kim Cho,Associate Vice President, Client & Colleague Experience,TD Bank Financial Group

Lisa Butler, Head of Head of Global Talent Acquisition & Diversity, Manulife

Empl yeeExperience

S u m m i t C a n a d a

3 r d A n n u a l

EmployeeExperienceSummit.ca

Silver Sponsors:

HP,

Lynn Arsenault, Vice President, Human Resources, NB Power

Bronze Sponsors:Gold Sponsors:

Pre-Conference Workshops:

Workshop A: Transforming EX with Change Management

Workshop B: Engaging Millennials with Social Media

Partner:

Page 2:  · Created Date: 3/24/2020 12:35:48 PM

Welcome to the 3rd annual Employee Experience

Summit and the biggest change in HR in the last

20 years.

A revolution has been happening that is transforming workplace culture

worldwide in both the public and private sectors. Don’t let your organization get

left behind while others in your industry attract, engage and retain their employees

to boost their performance. Act now and join the first and only event dedicated to

employee experience.

Benchmark your organization against top employee experience experts from 10 +

sectors and move beyond the basics. Appeal to all generations with personalized

experiences to increase productivity, reduce turnover and improve employee

collaboration. Harness technology to deliver data-driven insights to help you

develop a holistic, integrated work culture and transform your EX strategy.

We look forward to welcoming you for two days of fresh, engaging learning and

high-level networking.

Your Employee Experience Summit Team

Strategy Institute

Leverage the links between Customer and Employee Experience

Interactive session on change management led by a Top 100 company

Improve your retention rate with a clear Employer Value Proposition

Best practices in implementing EX in unionized environments

Boost your organization’s inclusiveness, accessibility and diversity

New This Year

top-tier keynotesHours of Networking

210

Speakers

25+10+

IndustriesEvent in Numbers

Acquire Critical Insights from 25+ Leaders:

4Exclusive

Panel Discussions

8case studies

Empl yeeExperience

S u m m i t C a n a d a

3 r d A n n u a l

Register Today by Calling 1 866 298 9343 x 200

Page 3:  · Created Date: 3/24/2020 12:35:48 PM

Join the Conversation Before the Summit!

Who You Will Meet At This Event:

Follow @EXSummitCA for exclusive updates and share your thoughts by tweeting with #EXSummitCA

1. Improve retention: Clarify your Employer Value Proposition

2. Diversity and inclusiveness: Improve decision quality

3. Employee mental health: Lower absenteeism and improve productivity

4. New technology: Engage your employees wherever they are

5. Change management: Get buy-in so your EX initiative can succeed

6. EX across generations: Help all employees feel valued

7. Unionized environments: Work constructively with unions to improve EX

8. Workplace design: Improve performance and productivity

9. Use CX to improve EX: Jump-start your EX initiative

10. Workplace of the Future: Be proactive in managing your EX

People and Culture/ People Analytics/ Employee Diversity/ Workplace Culture/ Workforce Culture

• Gather insights into how the role of employee experience plays a vital role in your overall Human Resource strategy

• Network with industry peers to understand best practices processes in employee engagement and workplace culture

• Save time and money with new technologies for employee experience

Culture and Employee Experience/ Culture Strategy/ Sourcing Partner/ Talent Acquisition

• Understand how employee experience can play a crucial role in your employer branding

• Gain insights for getting buy-in to improve employee experience up and down the chain of authority

• Meet innovators in employee experience/engagement software solutions to help you connect with employees wherever they are

Employee Experience Software/ Employee Engagement Software/ Performance Management Software/ Employee Engagement & Experience

• Hear first-hand from employee experience leaders on what they need for a more productive and collaborative workforce so you can adapt your solutions to better serve their needs

• Network with HR leaders and promote your solutions, technologies, tools

• Learn what your competitors are doing

Get all the updates you need on Employee Experience.

Save your spot now for the first and only event dedicated to Employee Experience

Phone: 1-866-298-9343 x200

E-mail: [email protected]

www.EmployeeExperienceSummit.ca

Register Today!

Human Resources

CHRO/ CEO/ VP/ Directors/ Managers/ Heads of

Employee Experience Digital HR Vendors, Consultants & Advisors

VP/ Directors/ Managers/ Heads of CEOs | VP, Director of Sales /Business Development

Source 10 Actionable Ideas to Transform Your Business:

Past AttendeesAccenture // Ubisoft // Manulife Financial // Northbridge Insurance // Toronto Transit Commission // OTPP // RBC // CIBC // Premier Environmental Services // Interior Health Authority // Original Cakerie // Rogers Communication // VIA Rail // IMAX Corporation // Thomson Reuters // Amica Mature Lifestyles // BMO // City of Edmonton // Federated Co-operatives // PCL Constructors Canada Inc.

Follow us on Twitter @EXSummitCA #EXSummitCA

Page 4:  · Created Date: 3/24/2020 12:35:48 PM

9:30 AM Leadership Panel

North America’s Most Loved Businesses: From Strategy to Implementation - Creating an Exceptional Employee ExperienceHear the leaders in employee experience on their journey to the top companies listed as great places to work. Understand what generated levels of retention, loyalty, advocacy and productivity that surpassed other companies. Benchmark your company so you can implement their proven strategy in your organization. Take away insights to:

• Generate loyalty and increase retention• Respond to employee concerns and include learning and growth

opportunities to help them achieve their career goals• Turn your employees into advocates for your brandBenchmark your company to set yourself apart as an excellent employer.

Nicki Sabapathy, Chief Human Resources Lead, Cisco Canada

Travis McGill, Manager, People & Culture, Ubisoft

Mallory O’Connor, Practice Lead, Culture and Transformation, Habanero Consulting Group

Nicki Sabapathy, Chief Human Resources Lead, Cisco Canada

8:30 AM Opening Keynote Address: Cisco Systems

Defining and Developing Employee Experience to Transform your Workplace Environment and Enhance Your Company’s BrandElevating employee experience is proving to have a positive impact on those organizations that have embraced it. Fine tune your employee experience transformation even in the most difficult industries. Take away practical tips on how to:

• Create an outstanding workplace that focuses on operational excellence• Approach employee experience and include it in an overall corporate

culture and philosophy• Gain converts to stay ahead of the competitionAdvance your understanding of employee experience to strengthen your workplace transformation.

Jennifer Dudeck, Global Learning Leader, Leader & Team Development, Cisco Systems

8:15 AM Opening Comments from the Chair

Mallory O’Connor, Practice Lead, Culture and Transformation, Habanero Consulting Group

7:30 AM Registration and Breakfast

9:00 AM Case Study: TD

Jump-start Your Program by Exploring the Links between Customer Experience and Employee Experience to Improve Employee Satisfaction and your Bottom LineOrganizations that have embarked upon customer experience programs have a head-start when it comes to establishing an employee experience program. Drive your company’s improvement to the next level with tips from one of Canada’s top 100 employers. Take away a blueprint to leverage your customer experience program by understanding:

• The positive results these two concepts together can have on your organization

• The similarities and differences between customer and employee experience journey-mapping that will help you create an exceptional employee experience

• How both types of programs can improve internal communication and co-operation

Improve your bottom line by understanding the links between customer experience and employee experience.

Kim Cho, Associate Vice President, Client & Colleague Experience, TD Bank Financial Group

Tim Rhodes, Senior Manager, Customer Experience Strategy, TD Insurance

DAY ONETuesday, September 29, 2020

10:45 AM Case Study: TTC

Leading from the Middle to Get Buy-in to Start a Pilot Project within your OrganizationEven though it may be more challenging for managers to try and start an employee experience program, it is definitely possible. Pitch the concept to your organization’s leadership and bolster your chances of success. Take away actionable strategies to:

• Get leadership buy-in by outlining the benefits an EX program will bring to your organization

• How to start incrementally with few resources• Tackle change management to transform culture and get employees onsideGet buy-in from leadership and get employees onside your pilot project to enhance your success.

Matt Hopkins, Director, HR Strategy and Client Services, Human Resources Department People Group, Toronto Transit Commission

Moderator

10:15 AM Networking Break

Register Online at EmployeeExperienceSummit.ca

Page 5:  · Created Date: 3/24/2020 12:35:48 PM

11:45 AM Interactive session

Initiate Change Management to Get Buy-in from Staff and Accelerate your Employee Experience Improvements Even the most progressive employee experience program can run into a wall of resistance if imposed from above. Get staff onside in advance by initiating a change management process to ensure your success. Source practical tips by brainstorming with your peers on how to:

• Overcome the perception that your new program is just another ‘flavour of the month’

• Counter scepticism and suspicion about what your program is meant to achieve

• Win over even the most jaded employees into program championsEnsure support for your new employee experience program with staff buy-in.

Mark Olivier, Director, Talent, Employee Engagement & Diversity, Air Canada

5:00 PM Start – Stop – Continue

2:45 PM Networking Break

4:15 PM Vendor Showreel

Elevate the Success of your Employee Experience Program by Choosing the Right Management Tools Each organization needs to adapt employee experience principles to a program that fits their size and corporate strategy. One size does not fit all and rushing to buy the latest shiny new tool can undermine your overall success. In this highly engaging and interactive speed marketing session, hear from vendors why their product is the best!

11:15 AM Case Study

One Size Doesn’t Fit All: Personalizing the Employee and Candidate Experience with EVP and Talent Personas• Today’s talent brings a consumer mindset to the workplace. One size

does not fit all – they expect service, support, and highly personalized experiences that meet their needs

• While Value Propositions and Personas have used by Marketing for decades to understand the diverse needs of their customers and to create moments that matter, they’re fairly new in the world of HR

• Exploring research and best practices, learn how to apply these Marketing tools and secrets to create highly personalized and tailored experiences that top talent craves

• When done well, the result is a highly engaging candidate and employee experience that speaks directly to your top talent – regardless of the role, function, or demographic – and impacts the bottom line

Nicole Fernandes, Senior Culture Consultant, Blulvy

Stacy Parker, Managing Director, Blulvy

12:30 PM Networking Lunch

1:45 PM Case Study: Mental Health

Including Mental Health and Wellbeing as Key Elements to Improve Employee Experience and Boost PerformanceToday’s sources of stress such as constant technological change, unmet personal and career expectations, caring for family and financial stress all add up to a greater need for mental health support. Improve your employee mental health strategy and productivity with insight from one of Canada’s Best Workplaces. Develop an action plan to:

• Understand what a winning mental health strategy should include• Improve your benefits offering to include what your employees need• Integrate some solutions to reduce stress such as flex time into your

overall employee experience improvementsImprove employee happiness and performance by addressing stress and mental health.

Christine Vigna, Vice President, People and Culture, Dejero

2:15 PM Case Study: BMO

Designing the Workspace of the Future to Enhance Employee Productivity and SatisfactionA large part of employee satisfaction centres around the workspace and tools they are given. When these don’t match what employees require to do their jobs properly, frustration and job dissatisfaction can be the result. Incorporate appropriate workspace design and tech tools to enhance your employee experience. Take away actionable ideas to:

• Boost productivity and employee satisfaction• Accommodate the needs of employees with different job personas • Update your workspace design to attract top talentBolster your employee retention and satisfaction with appropriate tech tools and workspace design.

Joanne Lafreniere, Director, Employee Technology, Experience and Communications, BMO

Mohamed Rajan, Managing Director, Head, Workplace Experience, BMO Financial Group

3:15 PM Panel Presentations and Discussion: Diversity

Elevate Employee Experience and Improve your Decision Quality and your Brand with Strategies for Fostering Inclusiveness, Accessibility and DiversityHaving a workplace culture that welcomes employee diversity can significantly increase engagement and boost not only your reputation but also your bottom line. Drive your organization’s performance ahead by incorporating diversity and inclusiveness as a key piece of your employee experience. Walk away with an action plan to:

• Embed inclusiveness and diversity into your employee experience program from the recruitment process on

• Heighten your awareness of what motivates members of the LGBTQ community, ethnic minorities and those with disabilities

• Ensure that your diversity and inclusiveness strategy aligns with your corporate strategy

Source practical tips for fostering inclusiveness and diversity in your employee experience that will enhance your reputation.

Ellen Austin, Director, Diversity & Inclusion, Business Development Bank of Canada (BDC)

Susan Goodyer, Director of Human Resources, Accenture Canada

Jodie Glean, Director, Anti-Racism & Cultural Diversity Office, University of Toronto

Lisa Butler, Head of Global Talent Acquisition and Diversity, Manulife

5:15 PM Conference Adjourns and Reception

Moderator

Follow us on Twitter @EXSummitCA #EXSummitCA

Page 6:  · Created Date: 3/24/2020 12:35:48 PM

11:00 AM Industry Expert: Pulse Surveys

Use Pulse Surveys to get Frequent Feedback on EX and Address Issues QuicklyIn larger organizations it can be difficult to recognize employee issues and concerns. Employ pulse surveys to monitor the mood of your employees and respond to their concerns in real time. Develop a plan to:• Survey employees on their needs and concerns• Identify common issues facing employees• Respond to issues and concerns to improve employee experienceSource employee feedback to develop a more engaged workforce.

9:30 AM Panel presentations and discussion: Global EX

How to Design, Build and Implement Employee Experience Improvements Across Locations, Cultures, Languages and Job FunctionsDesigning and implementing an effective employee experience program across functional areas of one organization can be challenging enough. Multiply this across several locations, cultures, languages and job types and it becomes an exponentially more formidable task. Take away a blueprint to help you accomplish this with practical ideas to: • Maintain consistency across your entire organization• Localize aspects of your program without eroding your overall core

strategy• Source tech tools to keep employees engaged who are performing a

variety of locations and rolesCreate consistency and engage your employees across your entire organization.

Renata Altrao, Global Manager, Employee Engagement, Aon

Nilesh Bhagat, Senior Manager, Compensation & Analytics, Best Buy Canada

Caterina Dattilo-Caron, Director, Leadership & Culture, Canada Mortgage and Housing Corporation (CMHC)

10:30 AM Networking Break

8:30 AM Opening Keynote Address: HP

Transforming an 80-year old Fortune 500 Company with a Comprehensive Employee Experience StrategyCreating an employee experience program that takes a holistic approach to include culture, employee communication and engagement, change management, branding, talent acquisition, diversity and inclusivity will not happen easily in an older company. Hear how an industry leader has managed this ongoing transformation since beginning their program 4 years ago. Take away actionable insights to:• Identify challenges and potential solutions for implementing your

employee experience program• Advance your change management strategy to provide the foundation

for an employee experience program• Understand the needs of different types of employees and how they can

be rewardedHear how your organization can be transformed with a comprehensive employee experience program.

Luciana Duarte, Vice President, Global Head of Employee Experience, HP

8:15 AM Opening Comments from the Chair

Mallory O’Connor, Practice Lead, Culture and Transformation, Habanero Consulting Group

7:45 AM Registration and Breakfast

DAY TWOWednesday, September 30, 2020

9:00 AM Case Study

Define. Design. Deliver. Repeat. Build a Compelling Employee Experience Based on a Differentiated Employer Value PropositionAll too often, organizations don’t have a clear idea of the workplace experience they can, or should, offer to achieve their business goals. Or worse, they promise a certain experience to new and existing employees, but then fail to deliver. Learn how to accurately define and design your organization’s culture and Employer Value Proposition (EVP), and ensure you’re delivering the goods. Master the success factors to:• Accurately describe what it means to work at your organization to attract

the right recruits• Use your EVP as a “North Star” to design programs, policies, and

experiences• Establish listening loops with employees to ensure you’re getting it rightImprove retention by delivering what you promise to new hires.

Peter Mayne, Director, Culture, Learning and Employee Experience, Farm Credit Canada

11:30 AM

Interactive Session – Birds of A FeatherRegardless where you are on the spectrum of change to your employee experience, there are challenges to overcome at every stage. Bring your thorniest issues to this interactive session and brainstorm with your peers to find a solution. Take actionable ideas back to your office by:• Getting the benefit of collective expertise to tackle your stumbling blocks• Accessing the latest concepts to fine-tune your approach to Employee

Experience• Find out what challenges others have had so you can develop a pro-

active strategyGet the benefit of collective expertise and actionable ideas to tackle your thorniest challenges.

11:45 AM Speaker Spotlight

Revolutionizing health benefits: Why you need virtual care Speaker session will dive into• Why Canada is ready for telemedicine• Virtual care delivery models: Current landscape• Maple:

• How Maple is disrupting healthcare in Canada• How Maple works and how it’s keeping employees healthy,

engaged and at work• Maple in action: Demo and case study

12:15 PM Networking Lunch

This has been such an amazing overview of different dimensions of working to advance the employee experience.”

-City of Edmonton

Follow us on Twitter @EXSummitCA #EXSummitCA

Page 7:  · Created Date: 3/24/2020 12:35:48 PM

2:00 PM Case Studies: Unionized Workforce

Improve your Strategy for Transforming Employee Experience in a Unionized Environment Too often, an adversarial relationship between union leaders and man-agement has been established over time that ends up working against the interests of both employees and management. Break through the roadblocks with a strategy designed for a unionized environment. Create a roadmap to adapt current employee experience practices by:• Understanding the role of unions as well as management rights and

obligations• Building positive traditions and identifying positive role models within

your organization• Build trust through positive labour relations and by taking an incremental

approach to changeGear your employee experience strategy to successfully tackle the differences represented by unionized environments.

Lynn Arsenault, Vice President, Human Resources, NB Power

Brian Harker, Program Manager, Performance and Innovation, City of Edmonton

3:15 PM Networking Break1:30 PM Industry Expert: Future-proofing EX

Future-proof your Organization with a Uniquely Amazing Experience DesignTo succeed in a constantly changing marketplace, organizations adapt by finding a unique path to connecting purpose with customer and employee experience. Avoid a “cut and paste” approach to using idealized concepts from other companies in your organization. Take away a blueprint to create a holistic strategy by recognizing:• The mindset that is holding organizations back • What experience design is and how it applies to every aspect of your organization• How to use experience design to align purpose, employee and

customer experienceAdapt your organization to the future with a unique customer and employee experience design.

Mallory O’Connor, Practice Lead, Culture and Transformation, Habanero Consulting Group

2:45 PM Case study: CNIB

Advance Inclusiveness with Employee Experience Strategies for People with Disabilities and Enhance your ReputationIt may seem challenging to meet the needs of disabled employees, but if done right, the pay-off can be considerable and have a profoundly posi-tive impact on your employee experience program. Advance your concept of accessibility and truly transform your organization’s culture. Develop a blue print to bolster inclusiveness by:• Overcoming the legal ‘fear factor’ often experienced when considering

disabled candidates• Ensuring accessibility goes beyond a ramp to all needs of disabled

employees including workplace tools• Adopting a strategy for disabled employees into your employee experienceReap the benefits of adopting inclusivity into your employee experience.

Matisse Hamel-Nelis, Manager, Employee Engagement and Development, Canadian National Institute for the Blind (CNIB)

3:45 PM Case Study: EX across the Generations

How to Adapt your Employee Experience to Multiple Age Groups to Boost PerformanceFrom Generation Z to Baby Boomers, today’s workplaces include employees across a greater age range than ever before. Understand what motivates each group so you can help them achieve their best performance. Source practical tips from a 3 times winner of the Employee Recommended Workplaces Award to:• Help all employees realize their contributions are valued• Assist all age groups to translate your mission, vision and values into their

work so that it has purpose and meaning • Encourage free interchange of ideas across the different age groups by

fostering a culture of respect and equalityAdapt your approach to employee experience across different age groups and boost performance.

Tracy MacPherson, Director, Human Resources, Benefits by Design

Christina Thorne, Human Resources Generalist, Benefits by Design

4:15 PM Panel Discussion: Measuring EX

But Is It Working? Gain Insight for Measuring the Impact of your Employee Experience Improvements to your Organization’s PerformanceOnce you have your HR transformation underway, you will want to know how it is performing. Drive your employee experience ahead with tangible results in key areas including employee health and wellness, absenteeism, employee satisfaction and engagement. Source best practices to:• Set an accurate benchmark of your organization’s current state against

which to measure future progress• Determine what metrics to use for what purpose• Set achievable and sustainable goals for your organization’s progressUnderpin and sustain the progress of your employee experience program with sound metrics.

Natassa Zervopoulos, Director of Employee Experience-Canada, Venterra Realty

Paula Harrington, Employee Experience & Organizational Development, CAMH

Veronica Van, Senior Product Manager, People Experience and Culture Strategy, Telus Digital

5:00 PM Start – Stop – Continue and Chair’s Summary of Take-aways

5:15 PM Conference Concludes

Register Today by Calling 1 866 298 9343 x 200

Page 8:  · Created Date: 3/24/2020 12:35:48 PM

Your Conference Venue!Pre-Conference Interactive Workshops Explore your benefits and book your

overnight stay today!Join us at the historic Old Mill Toronto, a secret getaway in the big city by the beautiful Humber River. Close to Parkland and the Toronto bike and walking trail system. You’ll also be just steps away from Old Mill station. Take a short ride on the rocket to Toronto’s Yorkville/Bloor Yonge district for shopping and fine dining.

Benefits of staying at the hotel include…• Networking: Onsite social activities for conference attendees and

speakers.

• Upscale Services and Amenities: Relax and rejuvenate your body and mind at the Spa at the Old Mill. Choose from the many indulgent options or create your customized package.

• Dining Experience: The Old Mill Dining Room offers a classic menu with seasonal selections. Take out is also available. Relax with and listen to live jazz after a hard day in the Home Smith Bar.

• Accommodations: The Old Mill has elegant and unique guest rooms and suites, decorated with luxurious four-poster beds and Tudor style. Enjoy the Jacuzzi tub for two, along with panoramic views of the Humber Valley.

To Reserve:

The Old Mill Toronto, 9 Old Mill Rd, Etobicoke, ON | M8X 1G5

Tel: (416) 232-3703 | www.oldmilltoronto.com

Save travel time and money. Take advantage of our discounted room rate of $199.00/night, based on a first come basis, while rooms are available. Mention “Employee Experience Summit Canada” when you make your reservation by January 11, 2020.

If the group rate is no longer available, prevailing rates may be offered for some or all of your dates, please contact the hotel.

IMPORTANT: Strategy Institute is not affiliated with nor do we contract any third-party room booking service. Please contact the hotel directly to make your reservations.

Reserve Your Room Today! | Call 1-416-232-3703

Hone your expertise at an in-depth interactive workshopStrategy Institute workshops provide you with the opportunity to focus on a specific issue facing your organization. These small group, highly specialized interactive sessions run for half a day and give you the chance to brainstorm solutions to your challenges. Enjoy a relaxed atmosphere where you can ask questions, make new connections, learn from experts, and take away an action plan.

It was a very informative and interesting summit. I will be able to bring new and fresh ideas back to my team for our own organizational development on employee experience.” -EPSI

Workshop A9:00 a.m. – 12:00 p.mSet the stage for Transforming Employee Experience with Change ManagementIf you want your business to thrive, creating a positive work-ing experience and improving employee attitudes toward their roles is critical. This can be challenging when your efforts to change your approach meet a wall of resistance. Take advantage of this opportunity to give your change management program a head-start with:• Immersive hands-on learning based on practical experience• Best practices on getting buy-in up and down the chain of authority• Learning how to listen to employees and help them overcome their fear of changeBuild the foundation for workplace transformation with change management

Workshop B1.00 p.m. - 4.00 p.m.Resonate with Millennials by Integrating Social Me-dia into the Recruitment Process To be able to effectively reach and engage potential recruits among millennials, including a strategy for using social media is essential. Enhance your organization’s recruitment success and employee experience by engaging millennials across the various social media platforms. Gain insight into how to use social media most effectively by:• Understanding the benefits and limitations of social media platforms• Targeting the platforms that millennials respond to the most • Integrating social media into your internal communication strategy for successful onboarding

Walker Young, Transformational Leader, City of Toronto

Sylvia Stultz, Director of Recruitment, Edelman Canada

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47% Director / VP / Manager of Employee Experience

22% CEO / CHRO and VP of HR12% Employee Engagement 8% People and Culture11% Other

1

2

56

7 8 9 10 11 12131415

1617

18

SOLD

SOLD

SOLD

SOLDSOLD

3

THOUGHT LEADERSHIPOPPORTUNITY

FOOD & BEVERAGE

NETWORKING & DIALOGUE

SOLD

SOLD

SOLD

4

EVENT SPONSORSHIP & EXHIBIT OPPORTUNITIES AT CANADA’S FIRST EMPLOYEE EXPERIENCE SUMMITGain insight into what EX leaders are looking for and an edge on your competitors by sponsoring this event. Present your solutions to an audience seeking answers to their EX challenges and build top-of-mind awareness for your brand.

TOP 5 REASONS TO SPONSOR

1. Meet Employee Experience leaders and managers who are looking for digital tools

2. Get hours of quality face-time with HR leaders looking for guidance

3. Hone your sales strategy with insights into the needs of your target market

4. Demonstrate your thought leadership to key decision-makers

5. Increase your brand recognition across the HR discipline

*Limited exhibit space and sponsorship packages are available.

Who You Will Meet...

Connect with World Leading Employee Experience Practitioners

To learn more on sponsorship and exhibiting opportunities, please contact: Contact Patrick Savoy at 416-944-9200 ext. 272 or email [email protected].*Limited exhibit space and sponsorship packages are available.

Title Breakdown:

Register Online at EmployeeExperienceSummit.ca

Find answers to your biggest challenges!

Don’tMiss This Opportunity to Be at the Centre of the Action!

Page 10:  · Created Date: 3/24/2020 12:35:48 PM

Pricing & Registration

Registration fee: Subject to 13% HST. The Regular investment includes luncheon, refreshments, networking breaks, continental breakfast, and original course materials. Payment is required in advance and can be made by company cheque, VISA, MasterCard, or American Express. Please make cheques payable to Strategy Institute Inc.

Group Discount: A Group Discount is offered for this conference (not in combination with any other offer). To be eligible for the Group Discount, delegates MUST register at the same time. The total discount per delegate (including applicable group discounts, etc.) MUST not exceed 30% of the regular conference costs.

Cancellations: Cancellations must be received in writing by September 15, 2020. Cancellations received by this date will be eligible for a refund less a $495.00 administration fee. If you register for the program and do not attend, you are liable for the full registration fee unless you cancel according to the terms stated above. If you are unable to attend, delegate substitution is permitted up to, and including, the day of the conference.

Admission Policy: Strategy Institute reserves the right to restrict entry to the conference to any individual. Any such person requested to leave the conference site shall do so immediately upon request, whether previously issued a badge permitting entry. There is no refund payable with respect to anyone refused entry. Any information obtained at the conference cannot be relied upon for any particular set of circumstances, cannot be taken as professional advice or opinion. Attendees must consult with the appropriate professional before acting in response to information obtained at the conference.

Evening Social Activities: Please drink responsibly. Strategy Institute shall not be liable for any consequential damages and/or personal injuries caused by excessive or irresponsible alcohol consumption.

Speakers25

12

Case Studies8

Hours of Networking10

Event In Numbers

Industries

Register Now

3 EASY WAYS TO REGISTER

Call 1-866-298-9343 ext. 200

Email [email protected]

Register Online EmployeeExperienceSummit.ca

Exclusive Panel Discussions4

EmployeeExperienceSummit.ca

GROUP BOOKINGS: 30% off for a group of

4 or more.Use code ‘GRP30’ at checkout.

Public & Private Sector

$1,895

HR Vendor & Consultant

$2,895 *Discounts DO NOT apply

Early Bird Pricing

SAVE $350 Register by Jan 15th

Workshops

$595