© Copyright 2013 Signify Enterprise.com. All rights reserved Executive Summary March 2015

© Copyright 2013 Signify Enterprise.com. All rights reserved

Executive SummaryMarch 2015


IntroductionSignify was founded in 2012 as an aid for organizations that are looking for sound advice and reliable delivery of their projects and ideas.Our team has a combined consulting and operational experience of 50 years. We assist several businesses get moving in the right direction. Our expertise in compliance, customer services, reorganisation and project management is extensive.Signify is in business to help your business succeed.

MarketOur services are designed based on specifics of the given industry whether is a start-up or an established corporation. We are focusing on small to medium companies that have reached stability and ready to move to the next level, aiming to achieve better operational model, looking at running multiple projects or encourage their employees to perform better. If you are interested in a second opinion and willing to take the next steps we are here.


Competitive PositionWe occupy a space that has been traditionally under-serviced.

ValuesAs a company and as individuals we passionately believe in integrity, customer focus and personal excellence. We are committed to the highest standards of delivery our clients and partners. By listening, observing and learning we provide the best practical and realistic advice. Signify recognize that all businesses should have access to customised solutions in order to become more successful.

MissionContribution to the growth of our clients we work with.Provision of tailor-made practical recommendations and solutions. The needs and concerns of our clients are our priority.Signify is enthusiastic about creating value and make a difference.


Legal and Compliance consultancy services

Development and implementation of compliance programs Implementation of Ethics and Code of Conduct programs Preparation and review of Compliance policies Training and Annual Compliance Staff Certification Compliance Risk assessment and audit Risk management framework – implementation and

assessment, pre/post audit support Company registration assistance Litigation management Company secretarial support


Organisation and Human Resources services

Organization effectiveness assessment Compensation and Benefits set-up Annual planning and Budgeting ‘Elevator speech’- a 10 point questionnaire Workflow software design for employee related processes HRO consulting


Reward Strategy Design

Total Rewards are the combination of all the financial and non-financial components -

Base Salary Short Term Cash Incentives Long Term Cash Incentives Long Term Non- Cash Incentives Benefits Recognition Career Progression Learning and Development Work Place Environment/ Culture Work/Life Balance

We use them to create the total reward strategy on how to attract, retain, motivate and reward employees of the organisation.


Project Management

General PMO advice Project planning Project execution – onsite and offsite Documentation and signoff checklist Communication externally and internally Change management with suppliers and within the

organisation


Customer Care

How to convert your contact centre to a sales engine How to leverage your existing customer base and promote organic

growth Incentive schemes to maximize CUS (Cross-sell and Up-sell) Customer satisfaction and NPS surveys Bring your customer communication strategy to the next level to

keep up or be more competitive (Social Media) Customer Experience mapping and re-design Call and process flow assessment, optimization and re-engineering Effective customer retention techniques Service levels to drive cost reduction


Corporate Training

Presentation skills Customer service skills Time management Behavioural interviewing Project management Leadership bootcamp Executive coaching


Contact Information

• [email protected]• +447885755929

mailto:[email protected]

Documents

© Copyright 2013 Signify Enterprise.com. All rights reserved Executive Summary March 2015