Embed Size (px)
Citation preview
© Copyright 2011 ZOOM International. All rights reserved.
Author(s):
Version:
Date:
ZOOM QMRecommended Hardware
Pavel Adam
February 1st 2011
1.1
Platform sizes
Small• Small/remote sites (up to 100 calls)• Distributed deployments – servers without storage (RS,
DS, RTS)
Medium• Medium size sites (up to 250 calls) – 2 servers• Distributed deployments – higher processing power
demands - DS
Large• DB and storage for Replay Server• Difference with Medium size server is just disk space
(and/or SAN/NAS)
Hardware platforms
Server Size
HP IBM DELL
Small ProLiant DL320 G6 IBM x3250 M3 PowerEdge R310
Medium ProLiant DL360 G7 IBM x3550 M3 PowerEdge R510
Large ProLiant DL380 G7 + StorageWorks D2600/D2700
IBM x3630 M3 + Storage DS3500
PowerEdge R710 + PowerVault MD3200
Server Size Cisco UCS C-series rack-mount
Cisco UCS B-series blade
Small UCS C200 M2 Rack Svr, 1x E5620, 1x4GB, 1PS
UCS B200 M2 Blade Server, 1x E5620, 1x4GB
Medium UCS C210 M2 Rack Svr, 2x E5620, 4x4GB, 2PS
UCS B200 M2 Blade Server, 2x E5620, 4x4GB
Large UCS C250 M2 Rack Svr, 2x X5650, 8x4 GB, 2 PS
UCS B200 M2 Blade Server, 2x X5650, 4x8 GB
Typical components
CPUs Intel Xeon Quad-Core E5520 or better recommended
(4-cores, 2.26Ghz, 1066MHz front-side bus)
RAM 4GB is standard (8GB = +160 USD)
HDDs 146GB SAS 10.000rpm ~ 250 USD 300GB SAS 10.000rpm ~ 450 USD 450GB SAS 10.000rpm ~ 650 USD 600GB SAS 10.000rpm ~ 800 USD
Note: list prices as of 1/2011
HP
Small server - ProLiant DL320 G6 Max. 1 CPU (2 or 4 core), max. 96GB RAM 2 NIC, 2 expansion slots Up to 4 LFF or 8 SFF SAS/SATA/SSD disks - up to 2.4TB – RAID10
with 600GB HDDs Medium server - ProLiant DL360 G7
Max. 2 CPU (2, 4 or 6 core), max. 192GB RAM 2 NIC, 2 expansion slots Up to 8 SFF SAS/SATA/SSD disks - up to 2.4TB – RAID10 with 600GB
HDDs Large server - ProLiant DL380 G7
Max. 2 CPU (2, 4 or 6 core), max. 192GB RAM 2 NIC, 6 expansion slots Up to 16 SFF SAS/SATA/SSD disks (with optional 2nd drive cage) - up
to 8.4TB – RAID5 with 600GB HDDs, but external NAS/SAN storage recommended
IBM
Small server – IBM System x3250 M3 Max. 1 CPU (2 or 4 core), max. 32GB RAM 2 NIC, 2 expansion slots Up to 2 LFF or 4 SFF SAS/SATA/SSD disks - up to 1.2TB – RAID10
with 600GB HDDs Medium server - IBM System x3550 M3
Max. 2 CPU (2, 4 or 6 core), max. 192GB RAM 2 NIC, 2 expansion slots Up to 8 SFF SAS/SATA/SSD disks - up to 2.4TB – RAID10 with 600GB
HDDs Large server - IBM System x3630 M3
Max. 2 CPU (2, 4 or 6 core), max. 96GB RAM 2 NIC, 3 expansion slots Up to 24 SFF SAS/SATA/SSD disks - up to 11TB – RAID5 with 500GB
HDDs, but external NAS/SAN storage recommended
Dell
Small server – PowerEdge R310 Max. 1 CPU (2 or 4 core), max. 32GB RAM 2 NIC, 2 expansion slots Up to 4 LFF/SFF SAS/SATA/SSD disks - up to 1.2TB – RAID10 with
600GB HDDs Medium server - PowerEdge R510
Max. 2 CPU (4 or 6 core), max. 128GB RAM 2 NIC, 4 expansion slots Up to 14 SFF SAS/SATA/SSD disks - up to 7.2TB – RAID5 with 600GB
HDDs Large server – PowerEdge R710
Max. 2 CPU (4 or 6 core), max. 192GB RAM 2 NIC, 4 expansion slots Up to 8 SFF SAS/SATA/SSD disks - up to 2.4TB – RAID10 with 600GB
HDDs, but external NAS/SAN storage recommended
Cisco UCS – C-series (rack mount)
Small server – UCS C200 M2 Rack Svr, 1x E5620, 1x4GB, 1PS List price: 4.140 USD (without HDDs) Max. 2 CPU (4 core), max. 192GB RAM Up to 4 SFF SATA disks - up to 1.2TB – RAID10 with 600GB HDDs
Medium server – UCS C210 M2 Rack Svr, 2x E5620, 4x4GB, 2PS List price: 10.370 USD (without HDDs) Max. 2 CPU (4 or 6 core), max. 192GB RAM Up to 16 SFF SAS/SATA disks - up to 6.5TB – RAID5 with 500GB
HDDs Large server – UCS C250 M2 Rack Svr, 2x X5650, 8x4 GB, 2 PS
List price: 21.400 USD (without HDDs) Max. 2 CPU (4 or 6 core), max. 384GB RAM 4 NIC, 5 expansion slots Up to 8 SFF SAS/SATA disks - up to 2.0TB – RAID10 with 500GB
HDDs, external NAS/SAN storage recommended
Cisco UCS – B-series (blade servers)
Small server – UCS B200 M2 Blade Server, 1x E5620, 1x4GB List price: 5.780 USD (without HDDs) Max. 2 CPU (4 core each CPU), max. 192GB RAM Up to 2 SFF SAS/SATA disks - up to 0,6TB – RAID1 with 600GB HDDs
Medium server – UCS B200 M2 Blade Server, 2x E5620, 4x4GB List price: 8.180 USD (without HDDs) Max. 2 CPU (4 or 6 core each CPU), max. 192GB RAM Up to 2 SFF SAS/SATA disks - up to 0,6TB – RAID1 with 600GB HDDs External NAS/SAN storage recommended
Large server – UCS B200 M2 Blade Server, 2x X5650, 4x8 GB List price: 13.900 USD (without HDDs) Max. 2 CPU (4 or 6 core each CPU), max. 192GB RAM Up to 2 SFF SAS/SATA disks - up to 0,6TB – RAID1 with 600GB HDDs External NAS/SAN storage recommended
Note: UCS B-Series chassis with 2 PS (2500W) is not included.
List price: 7.800 USD
Typical Small server – HP ProLiant DL320 G6
Intel Xeon Quad-Core E5520 (2,26GHz, 8MB cache, 1066 MHz)
8GB RAM PC3-10600E HP P410 Smart Array Controller 2x 146GB SAS 15.000rpm – OS+DB –
RAID10 4x 600GB SAS 10.000 rpm – Data –
RAID5 - 1.8TB for data
Total (list price): 6150 USD
Typical Medium server – HP ProLiant DL360 G7
2x Intel Xeon Quad-Core E5630 (2,53GHz, 12MB cache, 1066 MHz)
16GB RAM PC3-10600E HP P410 Smart Array Controller 2x 146GB SAS 15.000rpm – OS+DB 6x 600GB SAS 10.000 rpm – RAID5 -
3.0TB for data Redundant Power Supply 750W
Total (List price): 10100 USD
Typical Large server – HP ProLiant DL380 G7
2x Intel Xeon Quad-Core E5630 (2,53GHz, 12MB cache, 1066 MHz)
16GB RAM PC3-10600E HP P410 Smart Array Controller 2x 146GB SAS 15.000rpm – OS+DB HP StorageWorks D2600 + 12x 600GB
15K SAS disks – 7.2TB for data Redundant Power Supply
Total (List price): 15600 USD
Typical Medium server – Cisco UCS rack
UCS C210 M2 Rack Svr 2x Intel Xeon Quad-Core E5620 (2,40GHz,
12MB cache, 1066 MHz) 16GB RAM PC3-10600E LSI 6G MegaRAID 9261-8i card (RAID
0,1,5,6,10,60) 4x 146GB SAS 15.000rpm – OS+DB (RAID10) 8x 500GB 7.2K SATA disks – 3.5TB for data
(RAID5) Redundant Power Supply 650W
Total (List price): 17700 USD
Typical deployment – up to 100 calls
Server type: Small Number of servers: 1 Components: CORE, RS/SLR, DECODER, CC IM, TOOLS, WEB
UI, DATABASE, RTS CPU: Intel Xeon Quad-Core E5520+ (4-cores, 2.26Ghz, 1066MHz
front-side bus) RAM: 8GB RAM (12GB RAM if both RS and SLR will be active at
the same time) HDDs:
4x 146GB SAS 15.000rpm – OS+DB – RAID10 2x 600GB SAS 10.000 rpm – Data – RAID1 – 0.6TB for data
Note: data partition size shall be calculated based on customer’s inputs. Above example with 0.6TB ~ 56.000 hours of storage.
For call center with 50 agents and 6 hours talk time per agent per day ~ 6 months of storage. External NAS/SAN recommended for long term data storage.
Typical deployment – up to 250 calls
Server type: Medium Number of servers: 2 Components Server1: CORE, RS/SLR, RTS Components Server2: DECODER, CC IM, TOOLS, WEB UI,
DATABASE CPU: 2x Intel Xeon Quad-Core E5520+ (4-cores, 2.26Ghz,
1066MHz front-side bus) RAM: 8GB RAM (16GB RAM for Server2) HDDs:
Server1 and Server2: 4x 146GB SAS 15.000rpm – OS+DB – RAID10 Server 2 only: 4x 600GB SAS 10.000 rpm – Data – RAID5 – 1.8TB for
data
Note: data partition size shall be calculated based on customer’s inputs. Above example with 1.8TB ~ 173.000 hours of storage.
For call center with 150 agents and 6 hours talk time per agent per day ~ 7 months of storage. External NAS/SAN recommended for long term data storage.
Typical deployment – up to 500 calls
Server type: Medium Number of servers: 3 Components Server1: CORE, RS/SLR, RTS Components Server2: DECODER, CC IM Components Server3: WEB UI, DATABASE, TOOLS CPU: 2x Intel Xeon Quad-Core E5630 (4-cores, 2.53Ghz, 12MB
cache, 1333MHz front-side bus) RAM: 16GB RAM HDDs:
4x 146GB SAS 15.000rpm – OS+DB – RAID10 Server 3 only: external NAS/SAN with appropriate storage size
Note: data partition size shall be calculated based on customer’s inputs. Example with 24TB ~ 2.300.000 hours of storage.
For call center with 400 agents and 6 hours talk time per agent per day ~ 3.2 years of storage.
Recommended Hardware: Questions
Questions…
Contact ZOOM International
EuropeHavlíčkovo nám. 2Prague, 130 00, Czech RepublicPhone: +420 222 554 111Email: [email protected]
North America761 Old Hickory Blvd, Suite 201Brentwood, TN 37027, USAPhone: +1 615-435-3575 Email: [email protected]
Russian Federation 17B, Butlerova street Moscow, 117146, RussiaPhone: +7 495 967 9079Email: [email protected]
Middle EastDubai Media City, Building 8, Office 55P.O.Box 214371 Dubai, UAEPhone: +971 (43) 671-125Email: [email protected]
www.zoomint.com
