Chapter 1: The Office is a Changing Business World Chapter 1:
The Office is a Changing Business World Chapter 2: Office
Competencies THE OFFICE IN THE BUSINESS WORLD
Slide 2
Describe the relationship of the office to the overall
organization. Describe typical goals and structures of businesses.
Identify the types of office competencies workers need. Explain
employer expectations and factors critical for developing office
competencies. OBJECTIVES AOIT Miami Beach Senior High School Mr. D.
Schmidt 2
Slide 3
Chapter 1 AOIT Miami Beach Senior High School 3 Mr. D. Schmidt
THE OFFICE: IN A CHANGING BUSINESS WORLD
Slide 4
Categories Focus Vendor Specialization State-of-the-art
Aspirations Mission Intranet Emerging Upgrading Hot Monitoring
Reengineered Traditional Nonconventional Nonterritorial
Transformation AOIT Miami Beach Senior High School Mr. D. Schmidt 4
CHAPTER 1 VOCABULARY
Slide 5
Describe various types of offices Describe types of workers who
use office skills. Explain how technology is influencing office
practices. Describe alternative office forms. AOIT Miami Beach
Senior High School Mr. D. Schmidt 5 CHAPTER 1 OBJECTIVES
Slide 6
The office can be very different depending the type of
business. Depending on the categories of business the office can
look very different. Offices have different types of
responsibilities. The focus of the office depends on their
responsibilities. Think what is the difference from a school office
and a real estate office. AOIT Miami Beach Senior High School Mr.
D. Schmidt 6 THE OFFICE TODAY
Slide 7
Creating/Analyzing Information Composing, memorandums, e-mails,
letters, and reports. Organizing, summarizing, and interpreting
data. Making decisions based on information studied. Searching for
information. Accessing databases, and the Internet. Inquiring
persons within the company. Using reference manuals/books. AOIT
Miami Beach Senior High School Mr. D. Schmidt 7 KEY OFFICE
ACTIVITIES
Slide 8
Processing Information. Editing and proofreading Keyboarding
Opening and receiving incoming communications. Photocopying Prepare
outgoing communications. Preparing checks, orders and invoices.
Preparing spreadsheets. Communication Information. Answering
telephones. Creating callers (customer database) Responding to
persons within the organization. Providing instructions to
colleagues. Making oral presentations before small and large groups
Managing Information Handling calendars Managing databases and
files. Managing financial records. AOIT Miami Beach Senior High
School Mr. D. Schmidt 8 KEY OFFICE ACTIVITIES- CONTINUED
Slide 9
Even though many employees in todays organization handle many
office tasks, there are individuals, as well as departments that
devote full time to administrative support services, sometimes
referred to as office support services. Word processing center
Bookkeeping Can you think of think of others? Some employees get
specified training in aspirations in working in a particular areas
of an office such as: Bookkeepers Buyers Data Processing
Secretaries AOIT Miami Beach Senior High School Mr. D. Schmidt 9
OFFICE PROVIDE SUPPORT SERVICES
Slide 10
Many companies have specific goals that they want to achieve,
this called their mission so that all employers and employees will
understand for example: Miami Beach Senior High School Mission
Statement is: The mission of Miami Beach Senior High School is to
provide a safe and stimulating learning environment and a rigorous
curriculum, while instilling integrity, respect and self-esteem
enabling all students to achieve personal success. I want each
person to find the Mission Statement from the following companies:
Burger King Publix Price, Waterhouse, Cooper Home Depot AOIT Miami
Beach Senior High School Mr. D. Schmidt 10 COMPANYS MISSION
Slide 11
Technology innovations are common in todays office. Technology
is used to improve productivity. How much has the office has
changed since the Internet (1998)? The Intranet is a communication
system using companys Internet website. See how Miami-Dade County
Public Schools use the Intranet: AOIT Miami Beach Senior High
School Mr. D. Schmidt 11 TECHNOLOGY IN MODERN OFFICES
Slide 12
Many companies find it is extremely important to keep up with
the emerging technologies to keep the competitive edge in their
industry. What emerging technologies that have happen with the
office in the past 5 years? Smartphones Tablets and many more. AOIT
Miami Beach Senior High School Mr. D. Schmidt 12 TECHNOLOGY IN
MODERN OFFICES- CONTINUED
Slide 13
Due to the fast rate of changing technology, everyone must be
able to handle the changes necessary to make your computer,
tablets, or smartphones and other IT equipment. Microsoft Word for
example Word 3.2 Word 1998- this is the first application with
Microsoft Explorer included. Word 2000 Word 2003 Word 2007 Word
2010 Word 2013 Think about the different Operating System (OS)
Microsoft went through. Microsoft MS-DOS Windows 95 Windows 98
Windows 2000 Windows XP System 7, and now System 8. AOIT Miami
Beach Senior High School Mr. D. Schmidt 13 TECHNOLOGY IS CHANGING
AT A RAPID RATE
Slide 14
Technology is increasing daily. When was the last time when you
open a computer that ask you to update or upgrade some software? It
happens me and this computer lab in a weekly basis. Do you realize
what technology you learned as a freshman will be obsolete by the
time you graduate high school? Can you keep up with the changes?
What are some ways to stay updated as a application user?
Periodicals such as PC World, WEB, Computer Digest, and others let
computer users what applications, and technology is hot and helps
monitoring the updates and upgrades for your computer. Implications
of technological innovations. Reengineering is a process when a
company comes up with a new product, other companies reengineer
that product to make it better and cost less to produce. For
example Apples I-Pad to the new Samsungs tablet. AOIT Miami Beach
Senior High School Mr. D. Schmidt 14 TECHNOLOGY IS CHANGING AT A
RAPID RATE- CONTINUED
Slide 15
Since the technology available is changing, the way work is
accomplished is the and reengineered. Workers may expect
responsibility abilities change as a word due to technology. The
pressure for hyperactivity and quality performance mean all the
workers must maintain an attitude of willingness to participate in
change. Office workers must be skilled learners- on their own and
informal training and educational settings. AOIT Miami Beach Senior
High School Mr. D. Schmidt 15 IMPLICATIONS OF TECHNICAL
INNOVATIONS
Slide 16
Where is the office? The typical office from earlier
days-permitted and allow the company and organization take place-is
referred to as a traditional office. In such an office employees
travel daily to a central location spent the working day at the
same desk or in the same workplace, and generally reported directly
to a supervisor or manager. With technology we have today, such as
laptops, tablets, and cell phones, salespeople and office people
can work anywhere with her computer device tie in with company's
website can upload their reports, documents, and any other type
reports for the company. The office today, is basically use as a
meeting place for the business. AOIT Miami Beach Senior High School
Mr. D. Schmidt 16 ALTERNATIVE OFFICES
Slide 17
A mobile office is a virtual office, as in the case of a
traveling company representatives who maintained their cars and all
the equipment they need to handle their own office task. In other
instances mobile offices are very difficult like traditional
offices, but they are temporary. While their office is in
construction office workers may use temporary offices to do their
work. Another type of mobile office is a non- territorial workplace
is an office were desks and chairs are not assigned to employees.
AOIT Miami Beach Senior High School Mr. D. Schmidt 17 VIRTUAL
OFFICE
Slide 18
The current era is considered one of rapid change. Technology
that made a huge difference in the modern office. A transformation
on how business to operations are changing with technology.
Employees are combining skills to stay with the technology changes.
Due to increase productivity workers combine many skills to
complete tasks quickly and efficiently. AOIT Miami Beach Senior
High School Mr. D. Schmidt 18 PREDICTIONS FOR FURTHER CHANGE
Slide 19
Topic 1-2 AOIT Miami Beach Senior High School 19 Mr. D. Schmidt
THE OFFICE IN RELATION TO THE TOTAL ORGANIZATION
Slide 20
Explain how employees develop understanding of organizations in
which they work. Describe common types of organizations. Identify
goals for different types of organizations. Explain a common
structure for personnel. Describe the role of office employees
within an organization. AOIT Miami Beach Senior High School Mr. D.
Schmidt 20 TOPIC 1-2 OBJECTIVES
Slide 21
Office activities are basically related to information. To
creating, processing, communicating, and maintaining information. A
deliberate effort on your part is needed. Tasks become more
interesting employees become more viable when they give attention
to understanding their organizations. AOIT Miami Beach Senior High
School Mr. D. Schmidt 21 UNDERSTANDING THE ORGANIZATION Chief
Executive Officer Vice president of operations Bookkeeping
department Facility department Vice president of human resources
Training department Pay administration
