Boost Competitiveness and Efficiency with Canon Managed Document Services

Office Technology Business Solutions

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Over time, the numerous purchasing decisions of many different employees have left

us with a fleet of inefficient print devices that is hard to manage and maintain.

Staff tend to accept inefficient, unsecured document-related

processes because near-term, pressing deadlines seem to outweigh any efforts spent

trying to improve the system.

IT administration staff spend too much time responding to device issues as they occur. Having to manage bills from

several print vendors has become a nuisance.

Seemingly innocuous desktop printers can actually be high-

cost-per-page options.

Multiply these output costs by many users—and you can see

why expenses get out of control.

There is uncontrolled use of desktop printers in all offices

across our enterprise.

Print device resources are not allocated consistently or strategically.

Prints 700 per month

Prints 20K per month

Document processes are inefficient and time consuming.

Constant service calls for minor issues—plus manual meter reads—

are a waste of everyone’s time.

Sometimes we are blindsided by unexpected print costs.

Different devices feature confusing, unpredictable user interfaces

—curtailing productivity.

Our devices and processes may leave us open to increased security and compliance risks.

While we should be focusing on what we do best, we are stuck

having to manage our fleet.

The financial impact on our business is often severely underestimated.

Incomplete, incompatible device management solutions make it

difficult for IT to manage the fleet.

Numerous devices with lower energy ratings consume more

power than is needed.

We are constantly behind the curve competitively because we are always stuck fixing problems.

A Mixed Fleet of Devices Is a Drain on the Enterprise

Inefficient Document Processes Are Holding Back Both Employees and the Company

Resources Are Constantly Diverted Away from Our Core Business Functions

Our Print Infrastructure Is Not Optimally Efficient. This Limits Our Company’s Competitiveness.

There Is Little Awareness of Document-Related Expenses

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TOP SECRET

Scan Hard Copies

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Save to Archive

E-mail to Shipping

Fax to Branch

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ENERGY NEEDS

Our Competitors

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Common, standardized platforms and processes reduce potential

barriers to productivity and empower staff to perform at a

higher level. Device management has been streamlined and

simplified across the entire enterprise for our IT staff.

By addressing document- related inefficiencies at a higher

level, we’ve unlocked productivity for all. We’re now confident that processes meet our compliance

and environmental goals. Managed Document Services companies

report reducing carbon emissions by an average of 60 percent.*

The MDS team understands our core business processes. We

leave fleet management to them so we can focus on

running our business.

Enterprise-wide, our key decision makers know the MDS

team is there when needed to provide effective, efficient

solutions to help move our business forward.

Because we can now measure usage, we can predict

and control it.

Companies that have switched to Managed Document Services

have reported reducing costs by an industry average

of 30 percent.* Clear reporting enables us to identify and allocate both departmental

and individual usage costs.

The fleet is optimized with targeted devices that are better utilized.

Automated, intelligent document workflows help optimize our

business processes.

Fewer—but higher quality— service calls. Increased device

uptime and higher rate of first-call issue resolution.

Accurate assessments of print activity have allowed us to

consolidate and right-size our fleet.

Large, intuitive, color touchscreens empower staff to be more

independent and resourceful.

Enforced authentication increases security and enables usage tracking.

Disruptions to our core business operations have become rare and minimal.

We’re prepared and equipped to identify further savings opportunities.

Our IT administrators appreciate the simple, cohesive software applications

that help manage the entire fleet.

We have reduced paper use, toner cartridges are recycled, and our

fleet consumes less energy overall.

With single complete and accurate billing we are increasingly free to focus on our core business—

what we do best.

Clear Reporting Enables Us to Right-Size, Reduce Costs, and Allocate Expenses

A Consistent, Easy-to-Manage Device Fleet Helps Boost Efficiencies Company-wide

We Are Better Positioned to Succeed While Meeting Compliance Goals

The MDS Engagement Improves Fleet Uptime and Simplifies Internal Staff Administration

Now We’ve Gained a Strategic Partner—Making Us More Competitive

*Gartner Research

*Photizo Group

CANON and IMAGERUNNER are registered trademarks of Canon Inc. in the United States and may also be registered trademarks or trademarks in other countries. IMAGEANYWARE is a trademark of Canon. All other referenced product names and marks are trademarks of their respective owners and are hereby acknowledged. Products shown with optional accessories/equipment. Specifications and availability subject to change without notice.©2012 Canon U.S.A., Inc. All rights reserved. 0212-RUN1-2M-SC

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LET YOUR BUSINESS

RUN 1-800-OK-CANONwww.usa.canon.com

Canon U.S.A., Inc.One Canon PlazaLake Success, NY 11042

Implement office technology business solutions designed to help unleash stunning productivity, transform the user experience, and reduce costs.

The Canon MDS Five-Step Methodology

1. Discover and AnalyzeExamine your organization’s needs, looking at volume, usage patterns, and

print sources.

2. DesignCreate a plan based on your specific requirements that builds an optimal device environment and recommends improvements for your business

processes.

3. Deploy and TransitionImplement your newly designed print environment and teach users best

practices.

4. Support and ManageMonitor and run your fleet to maximize

uptime and ROI.

5. Evaluate and ReviewContinually evaluate print environment to increase efficiency and optimize results.

Managed Document Services Engagements Comprehensively Overlap RUN Solutions Categories

ENVIRONMENTUSABILITYDEVICEMANAGEMENT

DOCUMENTDISTRIBUTION

OUTPUTMANAGEMENTSECURITYPRODUCTIVITY

Discover, Analyze, and Design Services Device Utilization and Cost Assessment 4 4 4 4 4

Device Optimization Assessment 4 4 4 4 4

Authentication and Confidential Information Protection 4 4 4

Business Workflow and Design 4 4 4 4 4 4 4

Deploy and Transition Services Hardware Implementation 4 4 4 4 4 4

Software Implementation 4 4 4 4 4 4

Project Management 4

Change Management 4 4 4

Support and Manage Services Fleet Management 4 4

Call Center Help Desk 4 4 4 4

Asset Lifecycle Management 4 4 4 4 4 4 4

On-Site Labor 4 4 4

Evaluate and Review Services Evaluation Assessment 4 4 4 4 4 4 4

Discover and Analyze

Design

Deploy and Transition

Support and Manage

Evaluate and Review

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