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© Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

© Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

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Page 1: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

© Aastra Telecom Schweiz AG

Aastra Communication Server Aastra 400 Basics and feature concept

Page 2: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 2© Aastra Telecom Schweiz AG

Aastra 400 – a complete solution

OIP basedBluStar

Aastra 415

SIP phones 6700iDECT Phones 600d Aastra 2380ip

Aastra Mobile ClientsOperatorsSystemphones 5300/5300ip

Communication Servers

Unified Communication & CTI

Terminals and clients

Man

agem

ento

ols

AM

S,

Web

Adm

in,

Aas

tra

Pla

n

OfficeSuite

Alarmering

Applications and services

Process & Building Control

Hospitality Healthcare Call Center

Aastra 430 Aastra 470

04/22/23

Page 3: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 3© Aastra Telecom Schweiz AG

Aastra 400 – Terminals Portfolio

Analogue Phones

6710a 6730a

Full system feature supportDHSG Support on 5370/53802 X LAN w/VLAN supportHiQ-audio using g.722PoE

SIP and TDM DECTBT Support on 620/630

Extended integration using AMC and AMC Controller

Operator Console using fixed terminal Aastra 5380 w/M535Aastra 1560IP or Aastra 1560 in combination with systemphone

Extended system features on Aastra 6700 seriesGb support on 6735/6737/6739HiQ-audio using g.722PoE

Analogue phones designed for use in hotels and healthcare

Page 4: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 4© Aastra Telecom Schweiz AG

Aastra 400 – Operator Consoles

Medium

Small

Large / Multisite

5380/5380ip OC5380/5380ip OC

Aastra 1560 + 5300 or 600dAastra 1560

+ 5300 or 600d

Aastra 1560ipAastra 1560ip

Common and flexible solutions for all Aastra 400

Communication Servers

Common and flexible solutions for all Aastra 400

Communication Servers

Aastra 1560, a modern and performing application

for Windows OS

Aastra 1560, a modern and performing application

for Windows OS

March 2012 Aastra 400 Release 2.0 Presentation

Page 5: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 5© Aastra Telecom Schweiz AG

System Base ,SB4+ or SB8DSI port (System Bases are connected to this port)DSP ResourcesDECT Terminals

No licenses needed

Aastra 400 Mobility, DECT

DSI interface AD2 protocol

Page 6: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 6© Aastra Telecom Schweiz AG

System Base, RFP XXAastra SIP extentionsVoIP Resources if neededDECT Terminals

SIP DECT licences on OMM if needed

• Voice codecs (g.729/TLS)

Alarming (Supported on 3.0)

Aastra 400 Mobility, SIP DECT

SIP

Page 7: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 7© Aastra Telecom Schweiz AG

Aastra 600d Family

GoalDECT terminals family for all Aastra platforms 3 different models Robust model for industry and nursing Color display for higher comfort levels Operation "GSM like" DECT / GAP / CAP - Support Bluetooth on Aastra 620d and 630d

Aastra 610d

Aastra 620d

Aastra 630d

Page 8: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 8© Aastra Telecom Schweiz AG

Aastra SIP-DECT Solution

Implementing the new generation of the DECT standard, CAT-iq• Enabling handsets with CD level audio

New range of base stations, supporting• CAT-iq, GBit Ethernet, interface for USB devices

Combo base station DECT CAT-iq and Wi-Fi (IEEE 802.11a,b,g,n)• No external antennas. Ideal Hotel solution

New CAT-iq DECT handset with Wideband audio codec (G.722)• Superior audio quality!

Aastra SIP-DECT 3.0Adds the comfort of mobility to VoIP

Family of DECT cordless handsets• 610d: Low End Office version with basic features• 620d: Business version with TFT colour display and Bluetooth headset

interface• 630d: Industrial / Care, Alerting functions, Protection Class IP 65• 650c: Business version, wideband audio, TFT colour, Bluetooth

610d 630d620d

Aastra SIP-DECT with Aastra 400

650c

March 2012 Aastra 400 Release 2.0 Presentation

Page 9: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 9© Aastra Telecom Schweiz AG

Mobile Phone extention lic.

Can be used as a single terminal or in combination with others in One Number

Aastra 400 Mobility, GSM/Mobile Exctention

GSM Network

User 201

User 202

Page 10: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 10© Aastra Telecom Schweiz AG

AMC Extention (Aastra 400)AMC+ Client (Mobilephone)AMC+ PlusPack (Features)

AMC Controller (HW/VM)

Aastra 400 Mobility, AMC Controller and AMC+

3G

User 201

User 202

DMZLAN

WAN

GSM Network

User 203

Page 11: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 11© Aastra Telecom Schweiz AG

Complexity matrix of the AMCC

April 22, 2023

Page 12: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 12© Aastra Telecom Schweiz AG

Mobile Phone Integration

PBX

Deskphone: 354Mobile users355356357358 …

AMC 3 Client: 356

Deskphone: 353

Mobile Network

AMC 3 Client: 358

Internet

AMC 3 Client: 357

Wi-Fi AP

Trunk

AMC Controller

Company Network

e.g. Homeoffice, Cafe etc.

PSTN

AMC 3 Client: 355

April 22, 2023 AMC 3 Solution Training

Page 13: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 13© Aastra Telecom Schweiz AG

SIP IP TelephonyScenario with AMC Controller

Mobile Phone A

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

Mobile Network

April 22, 2023 AMC 3 Solution Training

Page 14: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 14© Aastra Telecom Schweiz AG

AMC 3 Client Ext5

PSTN

GSM Integration

Mobile Network

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

April 22, 2023 AMC 3 Solution Training

Page 15: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 15© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

Call from GSMCall through

1

23

4

AMC 3 Client Ext5

Mobile Network

April 22, 2023 AMC 3 Solution Training

Page 16: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 16© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

Call to GSM(Static Roaming)

AMC 3 Client Ext5

1

23

4

Mobile Network

April 22, 2023 AMC 3 Solution Training

Page 17: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 17© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

Packet Data Channel

AMC 3 Client Ext5

Data Channel

1

2

4

5

3Mobile Network

April 22, 2023 AMC 3 Solution Training

Page 18: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 18© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

HTTPS Callback

AMC 3 Client Ext5

Callback request

1

2 4

53

Mobile Network

April 22, 2023 AMC 3 Solution Training

Page 19: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 19© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

WLAN Call

3

1

2

4

April 22, 2023 AMC 3 Solution Training

Page 20: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 20© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

WLAN Call from remote office/internet

3

4

AMC 3 Client Ext4

AP

1

2

April 22, 2023 AMC 3 Solution Training

Page 21: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 21© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

Handover

Handover Request

Handover Call

AMC 3 Client Ext4

AP

1

2

3

4

6

7

5

Mobile Network

April 22, 2023 AMC 3 Solution Training

Page 22: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 22© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

Handover Android

IMS Handover Call

3

4

6

5

Mobile Network

AMC 3 Client Ext4

AP

1

2

April 22, 2023 AMC 3 Solution Training

Page 23: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 23© Aastra Telecom Schweiz AG

AP

Ext1

Ext2

AMC 3 Client Ext3

Ext3Ext4Ext5…

AMC Controller

PSTNGW

PBX

SIM - Switch

Roaming Network

roaming network SIM card activated

Home Network

1

2

4

3

AMC 3 Client Ext5

Mobile Network

April 22, 2023 AMC 3 Solution Training

Page 24: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 24© Aastra Telecom Schweiz AG

Aastra 2380IP

Aastra 2380ip is a softphone and works without OIP server directly with the PBX. Handling of the new softphone is like the user interface of Aastra 5380.

License necessary

Trial license (60 days) available

Page 25: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 25© Aastra Telecom Schweiz AG

BluStar 8000i Desktop Media Phone- Executive voice and video device- Always ready - Embedded conferencing capabilities- Optimized hardware to guarantee excellent HD voice and video quality for enterprise communication needs

BluStar for PC- Provides the user with collaborative features directly from the desktop – voice, video and Instant Messaging- Easy access from a single interface- In the office or remotely outside the corporate network- Integrated with groupware environment

BluStar for iPad/iPhone- On the fly peer-to-peer video communication - Enabling natural communicaton for mobile users

Consistent User Experience, Simplicity, Based on Open Standards, HD Quality,Easy to Use, Smart Deployment and Management, Integrated or Independent Solution

BluStar Takes BusinessCommunications to a New Level

Aastra BluStar Ecosystem – Internal Info Package - April 2012

Page 26: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 26© Aastra Telecom Schweiz AG

Aastra 400 Networking

Transparent network (AIN)

• 40 Locations

• System capacity increase to 600 users

• Full feature support

• Centralized config and maintained

• Centralized resources, trunks, operators

• Cost saving

Private SIP-network 100 locations

04/22/23Aastra 400 Business Communication Solution

for SME

Hovedkontor

Hjemmekontor

Lager

Mobil bruker

Internt nettverk

Page 27: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

© Aastra Telecom Schweiz AG

Aastra Communication Server Aastra 400Announcement Service and Voice Mail

Page 28: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 28© Aastra Telecom Schweiz AG

Announcement

Aastra 400 provides welcome messages via a flexible file system

• 50 files on Aastra 470

• 20 files on Aastar 415/430

20 different sequences General music on hold

General music on hold

11

22 3

3

44

DoctorsDoctors

Page 29: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 29© Aastra Telecom Schweiz AG

Overview Embedded Voice Mail & Auto Attendant

Aastra 415 Aastra 430

Aastra470

Aastra 470-AIN

HW required

Basic Voice Mail:Recording time

20min G.711

20min G.711

+ Auto Attendant Licence

Enterprise Voice Mail Recording time 200minG.711

400min G.729

600min G.711

per node SM-DSP 01/02SM-DSPX1SM-DSPX2

Audio channels for Voice Mail (on board)

2/4 8 per node

+N additional audio channels for VM or AA >2 Licence

per node DSP(appropriate)

Max. Audio channels for Voice Mail 12 16 per node DSP(appropriate)

Max. audio channels for auto attendant channels

12 46 per node

+ Auto Attendant Licence

Page 30: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 30© Aastra Telecom Schweiz AG

Voice Mail with Auto Attendant

Auto attendant is a feature which allows to execute predefined actions while a voice mail greeting is playing

The actions are executed either by the user, dialling DTMF digits (DTMF actions) or by the system itself (supervision actions) upon occurrence of different events like e.g. the end of a greeting

All mailboxes have this possibility

Page 31: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 31© Aastra Telecom Schweiz AG

Enterprice Voice Mail value AddOns

Basic Call Recording

Spoken Presence via *# commands

Voice guide for administartion of the usermailboxes

Extention will be back at: 12:45

absent

Page 32: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 32© Aastra Telecom Schweiz AG

Aastra 400 R2.0 Hospitality package

Targets:• Address hotels, care homes, residences

• Tailored solutions for establishments from 3 to 600 rooms

• Efficient workflow for the property manager and employees

• Best service to guest

Aastra 400 offer:• Front desk solutions

>3 solutions matching customer expectations

• Specific Hospitality features:>Features for property management>Features for guests

• Integration of Aastra terminals

March 2012 Aastra 400 Release 2.0 Presentation

Page 33: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 33© Aastra Telecom Schweiz AG

Different front office solutions

Aastra 400 Release 2.0 Presentation

Number of rooms

Fea

ture

s

March 2012

3 scalable solutions that can be combined

600

Page 34: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 34© Aastra Telecom Schweiz AG

Aastra 400 Hospitality Manager

Embedded web application for receptionists and hospitality staff

Easy-to-use by state-of-the-art graphical user interface

Excellent overview of room and guest information

Requires no installation and runs on several platforms

Up to five simultaneous users

Available via software license

Aastra 400 Release 2.0 PresentationMarch 2012

Page 35: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 35© Aastra Telecom Schweiz AG

Aastra 400 Hospitality Manager

Room management• Excellent status overview

• Room occupancy, cleaning status

• Message Waiting Indicator

• Status of room telephone

• List of active and unanswered wake-up calls

• Edition of maintenance codes and display/printout of maintenance lists

Property Management:• Support of customizable phone bills

• Access to wake up call and telephone bill archives

Aastra 400 Release 2.0 PresentationMarch 2012

Page 36: © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept

Aastra 400 slide 36© Aastra Telecom Schweiz AG

FIAS (Fidelio) interface

FIAS is the market standard to connect separate Property Management Systems to a communication server.Certified for FIAS complianceMany PMS solutions already in Aastra’s partner programSupported features:

• Check-in / check-out

• Room to room permission

• Trunk access permission (3 levels)

• Call logging by call

• Minibar codes

• Message waiting

• Room cleaning states (customizable)

Aastra 400 Release 2.0 PresentationMarch 2012