www.tagaviation.com

Con t e n t s

about tag av iat ion 2 - 3

we lcoming you on board 4 - 5

tak ing care of crew 6 - 7

fb0 / handl ing geneva 8 - 9

fb0 / handl ing s ion 10 - 11

fb0 / handl ing madr id 12 - 13

tag farnborough a i r port f bo / handl ing 14 -15

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ABOUT TAG AVIATION

A pioneer in private aviationfor nearly half a century, tag aviation has set the standard in private aviation. our philosophy of excellence touches on every aspect of our client-focused services. we bring a wealth of experience and expertise to each client relationship, to ensure that your unique requirements are met with bespoke solutions that are flexible, consistent and convenient.

tag aviation was founded in switzerland, and we honour the swiss values of exceptional hospitality, technical precision, safety and the highest quality service in all we offer.

as pioneers in private aviation, tag has created a holistic range of solutions for our clients, which includes aircraft management, private Jet charter, aircraft maintenance services, fbo handling, and pilots and crew training.

operational in europe, asia and the middle east, we pride ourselves on an international service, unmatched across the globe. we are committed to providing you with solutions that demonstrate a true understanding of your personal needs, delivered by highly-trained teams of dedicated professionals who will always put you at the heart of their endeavours.

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Four stations, one service attitude your flight with tag aviation is more than just a journey, it is an experience in exceptional hospitality.

our fixed base operations (fbos) and handling solutions are designed to ensure that you receive the ultimate service, with an attention to detail that covers every aspect of the time you spend with us. this begins the moment you are personally welcomed on arrival at the fbo station, to ensuring your onboard comfort, and everything else in-between, whatever your needs.

personalisation is key to our service delivery. our experienced staff will anticipate your arrival, based on an understanding of your requirements, preparing to meet any requests you may have indicated, as part of your tailored solution with tag.

at our private airport terminals you will be escorted to one of our vip lounges, which offer a wide range of business and entertainment facilities. ensuring your comfort is paramount and our attentive handling team members will also assist in arranging any services, such as bookings for local hotels, and private car hire that you require during your trip.

whether you depart from geneva, sion, london (farnborough) or madrid, we take care of everything with an uncommon dedication, from parking your car on arrival to taking care of customs and immigration formalities.

we look forward to warmly receiving you.

welcOmING yOU ON BOArd

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TAkING cAre Of crew

Attention to detail as a pilot readying to fly out of one of our european bases, we manage every aspect of your departure and arrival, together with your crew’s total comfort and convenience.

you and the crew will enjoy superior facilities in your own dedicated tag private lounge, which depending on the location you will be flying out of, boast such amenities as a ‘snooze room’ with massage chairs, complimentary wi-fi and entertainment amenities, together with refreshments. additionally, we will prepare your jet ready

for flight, which may include fuelling and de-icing the plane to ensure everything is perfectly set up on board.

tag handling agents are on hand to welcome you to geneva, sion, london (farnborough) or madrid, where your aircraft and flight preparations will benefit from the utmost professionalism and attention to detail - so you can fly relaxed, refreshed and with complete peace of mind.

we’re ready to meet and manage all of your requirements.

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Passenger and crew services• swiss and french on-site customs and immigration• courtesy passenger and crew transportation

(air side)• flight briefing file (notams, weather and atc

flight plans)• all ranges for charter aircraft and helicopter booking• connecting passenger and baggage transportation

to main terminal• convenient booking for limousines, hotels, rental car,

aircraft and helicopters• comfortable, fully-equipped lounges with business

and entertainment amenities• crew lounge with complimentary internet access• international flight support (ifs)

Aircraft services• complete de-icing equipment (type i, type iv)• authorized (easa and faa145) maintenance• a1 jet fuel (authorized fuel seller)• cabin cleaning and aircraft washing• ground power unit• oxygen service• push back• air start unit• catering via ‘absolute taste’• toilet and water service• passenger steps, and conveyor belt

Flying out of the heart of Europetag aviation flight centre is located in the private c3 terminal, on the south apron of geneva international airport (lsgg). our fbo/handling is repeatedly voted one of europe’s best private jet facilities: recognition of the superior quality of service and amenities that tag puts at the disposal of passengers, pilots and flight crews at our geneva base, in switzerland. in line with our aim of continually offering clients the very best service and amenities, our entire fbo/handling space was completely re-designed and re-furbished at the end of 2014, creating an even more luxurious and exceptional facility for our clients to enjoy.together with the unique experience of a dedicated service culture, tag has created a luxurious environment of spacious vip lounges, fully-equipped conference rooms, which together offer a wide array of entertainment and business amenities. our aim is to ensure that however brief your time on the ground with us, the hospitality you enjoy with tag is of the highest calibre.

as a passenger, you can expect to be greeted and escorted to one of our three vip lounges. here you will find luxurious accommodation and you can expect a memorable short stay with us, with your needs closely attended to by a member of our handling team. service, comfort and attention to detail summarize our approach to hosting you in geneva.pilots and flight crew are treated with the same exacting levels of hospitality that we extend to our passengers. dedicated crew spaces are available, designed to meet pilots and crews’ needs, and include a crew lounge, relaxing room and snooze room. tag handling agents will meet your highest expectations and you can rest assured that whether you are readying to fly, or have just landed, you will be treated with the utmost courtesy and care. we understand that you expect the very best in personal service, and you can be sure to receive this when flying with tag aviation.

fBO / hANdlING GeNeVA

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Access to treasures of Valaisin 2013, tag aviation established a brand new, state-of-the-art handling centre in the private terminal, on the south-west apron of sion international airport (lsgs) in switzerland. this modern fbo and maintenance facility is perfectly located for those wishing to visit the valais region of switzerland. here you will find switzerland’s legendary ski slopes, during the winter season, as well as a rich and diverse range of entertainments in spring and summer, including the renowned golf facilities at crans montana.

sion features a hangar dedicated to aircraft storage and maintenance, along with 12’000m2 for aircraft parking, which can be accessed via a convenient passenger walkway.

the passenger terminal boasts three spacious vip salons for clients, complete with business and entertainment amenities. a dedicated crew lounge is also in place, complete with computers, internet access and a kitchen.

Passenger and crew services• private terminal building• swiss on-site customs and immigration• comfortable, fully-equipped passengers and crew

lounges• business and entertainment tv channels• complimentary internet access• valet parking service for passengers and crew• convenient booking for limousines, hotels, rental car

and helicopters• crew briefing, weather and notams, flight

planning service• catering coordination

Aircraft services• parking and hangarage• line maintenance services• fuel and airport taxes payment on-site• cabin cleaning and aircraft washing• ramp service• ground power• oxygen service• push back• air start• toilet and water service

fBO / hANdlING sION

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Just minutes from the Spanish capitalbarrajas airport, just twenty minutes by car from the centre of madrid, is home to tag aviation’s spanish facility.

tag aviation madrid offers a complete range of aircraft handling services, ramp access and line maintenance. superb amenities are also in place, to ensure that passengers, as well as pilots and crew, are fully catered for, prior to flight departure.

Passenger and crew services• on-site customs and immigration clearance• fast and convenient passenger and baggage

screening (as required) • direct ramp access to aircraft by ground transportation • 20 minutes to madrid downtown by car • easy booking for aircraft, limousines and rental cars,

taxis and hotels• comfortable, fully equipped lounges for passengers

and crew • crew lounge with satellite tv and complimentary

wireless internet access • on-site tag aviation flight planning • easy booking for transfers • direct motorway connection • full service hotel ten minutes from airport

Aircraft services• de-icing • secure parking for all types of aircraft • complete interior detail cleaning services • oxygen refill • fully aircraft de-ice capability • catering services from off-airport providers • toilet and water service • exterior professional cleaning services• push back service capability

fBO / hANdlING mAdrId

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Unrivalled facilities on London’s doorsteptag farnborough airport is located less than one hour away from london offering exceptional business aviation facilities. as part of the same group, tag farnborough airport shares common dna with tag aviation, demonstrating the same high standards of safety, quality and service.

vip passengers and crew are treated to the very best hospitality in spacious and beautifully designed lounges.

passengers may drive directly to their awaiting aircraft, just one example of the premium and discrete service at farnborough.

tag farnborough airport is acclaimed for its 5 star service and has been awarded the world’s no.1 fixed base operator for 9 consecutive years: a true reflection of the total service culture and facilities that are in place at farnborough.

Passenger and crew services• direct ramp access to aircraft• beautifully designed and spacious passenger

facilities • on-site hotel • dedicated concierge for passenger & crew • on-site customs and immigration clearance • fast and convenient passenger and baggage

screening• one hour to central london by car, 10 minutes by

helicopter • direct motorway and rail connections • variety of local and central london hotels at

preferential crew rates • onward transfers easily available • private lounges and conference room facilities with

built in audio visual • on-site café for passengers and crew • crew lounge with complimentary wireless, satellite

tv and refreshments • snooze rooms• on-site tag aviation flight planning• on-site chauffeur companies• pet travel scheme

Aircraft services• fuelling services • easa and faa 145 approved maintenance

support • secure aircraft parking • hangar facilities for transient and based aircraft • complete aircraft and passenger arrival and

departure services • interior and exterior aircraft cleaning services • oxygen refill • full aircraft de-ice capabilities • catering services from on and off-site contractors • toilet and water services • push back services and air start capabilities• passenger steps• fixed ground power facilities• ramp wifi

TAG fArNBOrOUGh AIrpOrT fBO / hANdlING

www.tagaviation.com