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© 2015 Watermelon Mountain Web Marketing1
MOBILE MARKETING FOR BUSINESS SUCCESS
America’s SBDC Annual Conference
San Francisco, CA September 10, 2015
© 2015 Watermelon Mountain Web Marketing 2
Jan Zimmerman, AuthorWeb Marketing for Dummies
Social Media Marketing All-in-One for DummiesFacebook Marketing All-in-One for Dummies
Watermelon Mountain Web [email protected] 505-344-4230
What We’ll Discuss Today Putting mobile marketing in context Understanding the mobile market Distinguishing mobile-only, responsive
design, and app alternatives Helping businesses appear in mobile search Advertising in a mobile environment Assessing results with analytics Reviewing options for mobile sites Building a mini-mobile site in real-time!
3© 2015 Watermelon Mountain Web Marketing 3
© 2015 Watermelon Mountain Web Marketing
Be A Guerrilla Marketer Keep it simple Not a choice: Google “requires”
mobile-friendliness When mobile makes the most sense
Local businessesTourism & hospitalityPrice comparison/shoppingConsumer decisions on-the-fly
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Why Mobile Matters
71% of users are more likely to purchase a product or service from a mobile-friendly site
Mobile sales now = 30% of US web sales Smartphone and tablet penetration are
increasing rapidly Shoppers are comparing prices online Mobile searchers are opportunists, looking
for convenience and proximity
© 2015 Watermelon Mountain Web Marketing 5
© 2015 Watermelon Mountain Web Marketing
The Mobile Reality
Source: http://www.slideshare.net/wearesocialsg/digital-social-mobie-in-2015?related=1
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© 2015 Watermelon Mountain Web Marketing
Source: http://www.slideshare.net/wearesocialsg/digital-social-mobile-in-2015?related=1
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© 2015 Watermelon Mountain Web Marketing
Social Users Going Mobile
SOURCE: http://www.statista.com/statistics/444986/social-content-platform-time-usa/
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© 2015 Watermelon Mountain Web Marketing
Mobile Social Networking
m.facebook.com mobile.twitter.com touch.www.linkedin.com
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Location Based Network: Foursquare
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desktop app© 2015 Watermelon Mountain Web Marketing 10
Advantages of Mobile Sites
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Clients rank higher in mobile search results Information available exactly when people
are looking for it Site appears “properly” and quickly Mobile sites use a simpler and different
navigation Mobile sites make it easy to “tap” to call,
compare prices, and purchase Can direct to full site
© 2015 Watermelon Mountain Web Marketing
Mobile Friendly Sites
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Optimize with mobile friendly search terms Streamline menu Quick load time Click-to-call Click-to-share on social media Store locator directions, maps QR codes Mobile coupons
© 2015 Watermelon Mountain Web Marketing 12
Check Sites for Mobile Friendliness
www.google.com/webmasters/tools/mobilefriendly
© 2015 Watermelon Mountain Web Marketing 13
Quick Test for Responsive Design
© 2015 Watermelon Mountain Web Marketing 14
Suggested Process Decide what kind of mobile presence a client
needs
Mobile OptionsResponsive design for existing siteA separate mobile-only siteSelling from a mobile environmentProprietary mobile app
Mobile marketing is only part of online marketing. Online marketing is only part of a total marketing plan.
15© 2015 Watermelon Mountain Web Marketing 15
© 2015 Watermelon Mountain Web Marketing
Website with GoodResponsive Design
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© 2015 Watermelon Mountain Web Marketing
OOPS! Site That’s Not Responsive
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Website vs. Mobile Site
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Mobile: Instantly availableApp: Requires download and install from App Marketplace
Mobile: Compatible Across DevicesApp: Require separate app for each type of device
Mobile: Updates can be accessed instantlyApp: User must download update to view
Mobile: Found in search resultsApp: Only found in App store
Mobile: Time and cost-effectiveApp: Ongoing development and testing
© 2015 Watermelon Mountain Web Marketing
Mobile Website vs. App
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© 2015 Watermelon Mountain Web Marketing
When Does an App Make Sense?
Interactivity/Gaming Regular usage/personalization Complex calculations or reporting Native functionality or
processing required No connection required
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Many Ways to Go Mobile
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Responsive design on primary site Google mobile resources
www.google.com/think/multiscreen GoMobi –7 days free trial, offered by many hosting
companies starting at ~ $1.00/mo Dudamobile – free limited version or Premium plans
from $7.20/mo (annual plan), $9.99/month-to-month, or $159 Site for life
WordPress Plugin https://wordpress.org/plugins/wordpress-mobile-pack/
Proprietary apps (not recommended for most biz) See handout for list of mobile site builders
© 2015 Watermelon Mountain Web Marketing21
Mobile SEO IssuesDedicated mobile site (m.mysite.com) optimization is separate from normal search engine optimization Location Based Gain insight to mobile user intent
Potential query categories that show intent○ Informational (“I want to learn…”○ Transactional (“I want to perform the activity…”)○ Navigational (“I want to go to a specific page.”)○ Branded/non-branded terms○ Local/geo terms (location, map, offers, etc.)
Refine mobile metrics○ Try to get a sense of mobile user behavior through analytics○ Make necessary edits to keyword and mobile page content to
improve visibility.
22© 2015 Watermelon Mountain Web Marketing 22
Mobile Advertising Options
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Can select mobile option for PPC through
Google AdWords or Yahoo/Bing Special mobile ad networks for display (e.g.,
Airpush.com) Mobile ads through social media apps Text messaging campaigns Challenges of mobile advertising Which businesses should do this?
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© 2015 Watermelon Mountain Web Marketing
Example of PPC Mobile Ads
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© 2015 Watermelon Mountain Web Marketing
Mobile Display Ad
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© 2015 Watermelon Mountain Web Marketing
Mobile Ad on Social Media Apps
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© 2015 Watermelon Mountain Web Marketing
Text Messaging Ads
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How to Assess Success
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Set up Google Analytics to include local and social media
Assess mobile analytics
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Google Mobile Analytics
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Other Mobile Analytic Options
© 2015 Watermelon Mountain Web Marketing
Localytics (Localytics.com) mobile and Web Usage reports. Free trial, paid options based on monthly active users.
Mixpanel (mixpanel.com) advanced analytics platform ever for mobile and the web. Free plan available.
Netbiscuits (Netbiscuits.com/mobile-analytics) Instant access to mobile data. Designed to use with desktop analytics. Free plan available.
Example of Localytics Report
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Let’s Take a Break
31© 2015 Watermelon Mountain Web Marketing 31
© 2015 Watermelon Mountain Web Marketing
DudaMobile Example
m.AdventureKingdom.com
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Build a Free Mini-Mobile Site for Your SBDC or
Client
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1. Use your notepad, laptop, or tablet with WiFi (if you don’t have one, partner with another participant who does)
2. Outline no more than 9 pages for your mini-mobile site for your SBDC
3. Go to dudamobile.com where you’ll create an account – let’s go step-by-step together
© 2015 Watermelon Mountain Web Marketing 33
© 2015 Watermelon Mountain Web Marketing
DudaMobilehttp://www.dudamobile.com/
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© 2015 Watermelon Mountain Web Marketing
Enter Existing Domain Name
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© 2015 Watermelon Mountain Web Marketing
Wait for Mobile Site to Load
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© 2015 Watermelon Mountain Web Marketing
Choose Navigation Layout
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© 2015 Watermelon Mountain Web Marketing
Customize the Navigation Style
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© 2015 Watermelon Mountain Web Marketing
Choose a Style
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© 2015 Watermelon Mountain Web Marketing
Change Font Style & Size
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© 2015 Watermelon Mountain Web Marketing
Customize Header
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© 2015 Watermelon Mountain Web Marketing
Edit Pages
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© 2015 Watermelon Mountain Web Marketing
Choose Page Icon
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© 2015 Watermelon Mountain Web Marketing
Enter SEO
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© 2015 Watermelon Mountain Web Marketing
Enter SEO
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© 2015 Watermelon Mountain Web Marketing
Add ContentDrag and drop content into Preview
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© 2015 Watermelon Mountain Web Marketing
Edit Content
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© 2015 Watermelon Mountain Web Marketing
Edit Content
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© 2015 Watermelon Mountain Web Marketing
Edit Image
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© 2015 Watermelon Mountain Web Marketing
Upload Image
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© 2015 Watermelon Mountain Web Marketing
Save Image
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© 2015 Watermelon Mountain Web Marketing
Add Page
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© 2015 Watermelon Mountain Web Marketing
Add Page
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© 2015 Watermelon Mountain Web Marketing
Add Page
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© 2015 Watermelon Mountain Web Marketing
Repeat Process for New Pages
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© 2015 Watermelon Mountain Web Marketing
Summary of DudaMobile Plans
• Basic Features
• Analytics and Tracking
• Web Hosting on Amazon Cloud
• Community Support
• DudaMobile Domain(mobile.dudamobile.com/site/mysite)
• Duda Ads
• Premium Features (e.g. Click-to-Call)
• Analytics and Tracking
• Web Hosting on Amazon Cloud
• Email Support
• Custom Domain (m.mysite.com)
• No Duda Ads*Starting price
Free - $0/mo Premium - $7.20/mo*
SOURCE: http://www.dudamobile.com/plan
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© 2015 Watermelon Mountain Web Marketing
Choose your Plan
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© 2015 Watermelon Mountain Web Marketing
Create Your Account
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© 2015 Watermelon Mountain Web Marketing
Get Mobile Site URL
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© 2015 Watermelon Mountain Web Marketing
Go Live: Set-up Redirect
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© 2015 Watermelon Mountain Web Marketing
PREMIUM instructions for sub-domain
Go Live: Set-up Redirect
FREE and PREMIUM instructions for mobile redirect
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Resources
© 2014 Watermelon Mountain Web Marketing 62
Jan Zimmerman
Watermelon Mountain Web Marketing
(505) 344-4230
watermelonweb.com/resources
© 2015 Watermelon Mountain Web Marketing
• How to rate the session• In the mobile app, select the
workshop you attended. • Select Rate session. • Enter your ratings and comments• Submit your rating.• Once you submit the rating, Press
the button on the main dashboard.
Don’t forget to rate this workshop in the Conference APP
© 2015 Watermelon Mountain Web Marketing63