© 2013. Allied Digital Services Limited. Transformational Domestic IT Outsourcing provider Driven by Passion & Empowered Employees Solution Champ (Security)

© 2013. Allied Digital Services Limited.

Transformational Domestic IT Outsourcing provider

Driven by Passion & Empowered Employees

Solution Champ (Security) DQ

Channels

Top Solution Provider

DQ Channels

Honoree – Channel World Premier 100

Best Under a Billion Forbes

Best Managed Service Provider

CRN

Best Service Provider

DQ Channels


Allied Digital – Who We Are Born in 1984 with IT

Infrastructure DNA Over 3,500+ Skilled, Certified

& Passionate IT Professionals Operate 190 Locations, 35

Countries Across the Globe One-Stop Business Partner for

Enterprise & Business IT ITIL / ITSM Certified Service

Delivery Processes, Framework, Tools and Technologies

2

Revenues over USD 175 Million

YOY EBITDA Growth of 50% EPS and Revenue Growth of

More Than 25% 110,000+ Sq. Feet Delivery

Facilities (2) in CA, USA; More in India

ISO 20000-1:2005; ISO 27001 : 2005 Certified Development Center, NOC & SOC

Recognized As Best Under A Billion By Forbes

© 2013. Allied Digital Services Limited. 3

10 Reasons Why Allied Digital - Benefits 1. Entered into US market through an acquisition of US Services company –

Sensitive to local culture – Less than 2% Visa holders or landed resources

2. Infrastructure is our DNA and we are very easy to work with

3. Matured & DR enabled Global delivery centers in (1) Gardena, CA USA (2)

Rancho CA USA (3) Mumbai India & (4) Pune India

4. Small enough to care and big enough to deliver – We cater to 10 of the F100s

5. Regionally aligned Account Management Team

6. Designated Hyper-care team for crisis management

7. Strength in technology ; services driven approach and empowered

employees

8. Transparency and Flexibility in engagements

9. Very creative, innovative and localized HR practices

10.In-house developed Industry standard Tools platform (ADiTaaS)


ADiInfraDCOPS & NOC

ADiInfraStorage &

BackupADiInfra

Server Support

ADiInfraNetwork

(Voice & Data)

Allied DigitalADiInfra

ADiCubeDR

ADiInfraInfra Apps

ADiInfraDC Migration

ADiInfraOptimize.

ADITaaS ITSM Basic

ADiTaaS ITSM Std.

ADiTaaS ITSM Ent.

ADITaaS ITSA

Allied DigitalADiTaaS

ADiCubeGRC & Quality

ADiTaaSTPO

ADiTaaSAction ITIL

ADiTaaSPredict IT

ADiUser GSD

ADiUserRDMS

ADiUserIMAC & Break-fix

ADiUserGSD in Cloud

AlliedDigitalADiUser

ADiCubeSecurity Services

ADiUserVDI

ADiUserBYOD

ADiUserMPS

ADiPlantLarge Rollouts

ADiPlantConfig Center

ADiPlantStaging &

Warehousing

ADiPlantDisposal Services

Allied DigitalADiPlant ADiInsight

ADiPlantWOTS

ADiPlantBranch in a

Box

ADiPlantLgostics

Consulting

ADiAppsBPA

ADiAppsDev & Support

ADiAppsApp Ops

ADiAppsVertical

Solutions

Allied DigitalADiApps

ADiCubeADiBoard

ADiAppsHorizontal Solutions

ADiAppsModernization

ADiAppsMobile

Solutions

ADiCloudNavigate

ADiCloudTransition

ADiCloudManage

ADiCloudDFaaS

Allied DigitalADiCloud

ADiCubeInnovation &

CSI

ADiCloudIaaS

ADiCloudPC as a Service

ADiCloudSaaS

IT Operations Tools Platform End User Compute Services Infrastructure Services

Application Services Cloud Services

Expanded - Our Offering Modules

• ADiCube represents our modular, flexible and technology-neutral service offerings• Each side of the cube represents a major service offering – 6 Core offerings• Service offerings can be customized according to our valued customer requirements – Mix and match

Master Integration & Large Deployments


ADiTaaS – ITSM & ITSA Different Modules

5

Best of breed

*ADiTaaS ITSM Modules Lite BasicLite

StandardLite

EnterpriseOn-Premise

StandardOn-Premise Enterprise

1 Incident Management System 1 1 1 1 1

2 Service Asset & Configuration mgmt System (SACM) 1 1 1 1 1

3 Service Knowledge Management System (SKMS) 1 1 1 1 1

4 Service Level Management System 1 1 1 1 1

5 Standard Operation Reporting and Dashboard 1 1 1 1 1

6 Survey Module 1 1 1 1 1

7 Problem Management System 1 1 1 1

8 Self Service System 1 1 1 1

9 Work order System 1 1 1 1

10 Service Request Management System 1 1 1

11 Custom Operation Reporting and Dashboard 1 1 1

12 Change Management System 1 1

13 Release Management System 1 1

14 Asset Lifecycle Management System 1 1

15 Service Catalogue System 1 1

16 Product Catalogue System w3 1 1

17 Workforce Scheduling System 1 1

18 Vendor Management System 1 1

ADiTaaS ITSA Modules ITSA BasicITSA

StandardITSA

Enterprise

1 Discovery Tools 1 1 1

2 Server Monitoring 1 1 1

3 Network Monitoring 1 1 1

4 Storage Devices Monitoring 1 1 1

5 Operating System Monitoring 1 1 1

6 Database Monitoring 1 1 1

7 Middleware Monitoring 1 1

8 Backup Monitoring 1 1

9 Cloud Monitoring 1 1

10 Application Monitoring 1

11 Business Service Monitoring 1

12 Event Management 1

13 Event Corelation With Service Management 1

14 Runbook Automation 1

15 Auto-Remediation 1

16 Dashboard & Reporting Portal 1

17 OEM / Thirdparty Tools Integration 1

18 System Assurance & Service Management Tools Integration

1

ITSM Modules Available In Cloud & On-Premise

Undergoing Pink-Verify

Undergoing Exin-Accrediation

ITSA Refers To IT Systems Assurance – Systems Monitoring , Patching, Management etc. Tools Falls Under This Category

TRY NOW www.ADiTaaS.ADiLearn.Com

http://www.aditaas.adilearn.com/


GSD ( Global Service Desk)

Domestic in USA

Hybrid (Onsite/

Offshore)

Offshore(Mumbai/

Pune)

Remote User-Device Management

Remote SupportPatching

Asset Mgmt

Security Updates

Policy ManagementMobile Device Management

IMAC & Break-Fix

Warranty & Post

Warranty Support

Telephony, Printers,

Peripherals

Dedicated Desk side Support

On Call DispatchSupport

ADiUser – End User IT Services

Entry Point to End User Incidents

GSD in the Cloud

VDI

MPS

BYOD Anti-Theft Programs

VPro Activation

1,000,000+ Incidents Per Year

100,000+ User-Devices Managed

98% of US Zip coverage

6

*Best of breed means we are providing this service to F100

OS Migration

Best of breed

Smart phone enabled workforce scheduling

300+ Languages 24 X 7 X 365


Entry Point Infrastructure EventsGlobal Centers, 24x7x365

NOC(Monitoring)

DC Operations

SOC (Security

Monitoring & Management)

Managed Hosting

Devices and Services Management (ITSM, ITSA)Solution Architecture

Wintel/ Lintel/Unix

Firewalls

DC facilities

Storage

Backup & DR

Voice Network

Data Network

Contact Centers

Infra Apps and Business Service Management

AD/Email Collaboration SAP Basis DBA

ADiInfra – Enterprise Infrastructure

DC Build/ MigrationsGreen IT

Virtualize &

Transform

Sourcing & “In-a-Box “

Design

Support 500,000+ devices

Availability. Performance. Capacity ManagementDC Hosting Facilities In Irvine, CA and Las Vegas, NV

7


,

Industry Solutions

Ready Solutions

Custom Product

Development

App Support

Domestic / Offshore Model

Areas Of Expertise

CRM Solutions

Business Intelligence

Portals & CMS

Legacy Modernization

Application Security

ERP Implementation

Systems Integration

Voice Applications

Mobile Apps

Specialty

Open Source Technologies

Managed Applications

Business Process

Automation

Digital Signage & Video Conf

Sales Force Automation

Facility Access Management

Warranty Management

Mobile Workforce Solutions

Warehousing & logistics

ADiApps– Rapid Solution Development

Agile. CMMi. Enterprise Architecture

8


,

Cloud Models

Public CloudAmazon

Hybrid and Private Cloud

Ready SaaS

Provisioning Services

Reference Architectures

Cloud Consulting

Implementation

Help Desk and App Support

Hosting Services

Data Backup, DR

Navigator Role – Value Additions

Business Case for Cloud

Enhanced Security

Catalog Integration

Best Of Breed Service

providers/ Products

ADiCloud – Cloud Services

Digital Forensic-as-a-

service

Help Desk in Cloud

Desktop Management

In Cloud

Amazon Certified System Integrator

9


ADiPlant

1. Product Receiving and

Labeling

2. Staging / Long-term

Warehousing

3. Config Center

(Imaging)

4. Shipping & Tracking

5. Field Deployment &

Rollouts

6. Inventory Management

7. Asset Disposal

Branch in a Box

WOTS

Consulting Services

Deployment Project Mgmt

Large deployments/ Rollout / Returns

• ADiPlant is 100K sq ft factory in Rancho Cucamonga, CA

• Significant experience in deploying high volume systems to F100 customers

• Flexibility to cherry-pick offerings according to customer needs

• Differentiated Warehouse Online Tracking System (WOTS)

• 10000+ images• Experts in Server,

Storage and Networking Deployment in a rack for branch(Branch in a box) offices

Capacity to do 20K Config. a month

100k Sq ft area

200K pcs shipping an yearCertified professionals

1M pcs receiving capacity

According to state defined laws

10

Best of breed


ADiInsight – System Integration Services

Master System IntegratorSe

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11New In Americas


Allied Digital

USA. UK. Singapore. India. Australia

USA. UK. Singapore. India. Australia

Contact Email: [email protected] Phone: +1-855-858-2375

mailto:[email protected]

Documents

© 2013. Allied Digital Services Limited. Transformational Domestic IT Outsourcing provider Driven by Passion & Empowered Employees Solution Champ (Security)