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What We Heard from You
• Is Ariba still in the CD business?• Is my Ariba investment secure?• Will you be coming out with a 10r1?• When will I get enhancements? • We want Voice and Visibility into the
enhancement process• What is Ariba’s roadmap for platform
updates to my ERP or Microsoft Office?• Ariba needs to slow down releases – too
much and too often to keep up (Hotfixes, Service Packs, etc.)
• We need to be able to absorb releases on our timeline, not Ariba’s
© 2011 Ariba, Inc. All rights reserved. 2
• Ariba’s Journey to the Commerce Cloud
• CD Customers and the Ariba Commerce Cloud
• Ariba’s CD Investments and Strategy• Closing Thoughts
Agenda
© 2011 Ariba, Inc. All rights reserved. 5
Ariba’s Journey to the Commerce Cloud
© 2011 Ariba, Inc. All rights reserved. 6
2000Ariba becomes industry leader in Spend Management Solutions
2004Ariba consolidates the Spend Management field through acquisitions
2008Ariba launches Commerce Cloud strategyand releases both 9r1 and 9s1 on a single platform for innovation
2010Ariba acquires Quadrem – extends B2B Network dominance
TodayAriba commits to ‘source system agnostic’ strategy – enable B2B excellence through Ariba OND, Ariba CD, and Ariba Network
Ariba’s Commerce Cloud Evolution
2000Ariba becomes industry leader in Spend Management Solutions
2005Ariba opens up the Ariba Network to non-Ariba CD customers
2008Ariba launches Commerce Cloud strategyand releases both 9r1 and 9s1 on a single platform for innovation
TodayAriba commits to ‘source system agnostic’ strategy – enable B2B excellence through Ariba OND, Ariba CD, and Ariba Network
Ariba CD Solution)
ERP Layer
1
Ariba CD Solution)
ERP Layer
2
1
Ariba CD Solution)
ERP Layer
“Commerce Cloud”
1 2
3
Domain ExpertiseDomain Expertise
Execution SupportExecution Support
Value EnablementValue Enablement
World’s Largest Trading Network
World’s Largest Trading Network
Partner EcosystemPartner Ecosystem
Multiple “on-ramps’ to the Commerce CloudAgnostic B2B enablementValue creation through community, capabilities and technology
“Commerce Cloud”
SaaS Solutions
Where we’re going…
© 2011 Ariba, Inc. All rights reserved. 8
Our focus is on Innovation• Commerce innovation
Wherever business transacts…
• Business process innovation Wherever processes run…
• Technology innovation Wherever our customers are…
• Adoption innovation Ease of use on demand or on-
premise (“consumer-ization”)
• Strategic Innovation Alignment of roadmaps to facilitate
continuous improvement, predictability, and stability
2 3
Ariba Commerce Cloud
1
ERP Layer
SaaS Solutions
Ariba CD Solution)
ERP Layer ERP Layer
• Ariba’s Journey to the Commerce Cloud
• CD Customers and the Ariba Commerce Cloud
• Ariba’s CD Investments and Strategy• Closing Thoughts
Agenda
© 2011 Ariba, Inc. All rights reserved. 9
How CD Customers Tap ‘the Cloud’ Today
© 2011 Ariba, Inc. All rights reserved. 10
CD Procurement App
“Commerce Cloud”
World’s Largest Trading Network World’s Largest Trading Network
Peer Collaboration Peer Collaboration
Partner Ecosystem Partner Ecosystem
Execution Support Execution Support
Value Enablement Value Enablement
Domain Expertise Domain Expertise App Management
ACS
BPC ADE Enablement
Com
mun
ityC
apab
ilitie
s1
By enhancing existing CD investments with SaaS complementary goods1
2
By tapping into the forces of community and capabilities that the Ariba Commerce Cloud affords2
SaaS Solutions
Proc. ContentProc. ContentInvoice ProInvoice ProSpend VisSpend Vis
Contract ProContract ProSIPMSIPMSourcing ProSourcing Pro
• Ariba’s Journey to the Commerce Cloud
• CD Customers and the Ariba Commerce Cloud
• Ariba’s CD Investments and Strategy• Closing Thoughts
Agenda
© 2011 Ariba, Inc. All rights reserved. 11
New Ariba CD Investments
© 2011 Ariba, Inc. All rights reserved. 12
• Appointed a General Manager of the CD business• Field Market team created to organize user conferences,
customer advisory meetings in order to listen to your needs• Dedicated Solution Owner assigned to the CD business that
will incorporate your voice into the ER process• Dedicated CD engineering team investments being made to
focus on the technology platform needs• Provided a Customer Care program for customers with acute
support needs such as during an upgrade to 9r1 or conversion to OnDemand
• Formed a Solution Optimization Team to provide CD customers with advice and options to consider
Ariba Commerce Cloud
On-premise Procurement App
ERP Layer
Ravi KumaraswamiVP & General Manager, On-Premise Solutions (CD)[email protected]
• Ariba’s Journey to the Commerce Cloud
• CD Customers and the Ariba Commerce Cloud
• Ariba’s CD Investments and Strategy• Closing Thoughts
Agenda
© 2011 Ariba, Inc. All rights reserved. 13
Closing Thoughts
• Ariba is dedicated to our CD platform and committed to support our CD customers
The 9r1 version will be supported for at least five years New CD General Manager appointed along with a
dedicated engineering team and solution owner
• CD customers are a significant part of our Commerce Cloud strategy and Ariba is committed to working with you
We will be forming a Customer Advisory Board We would like to meet with you directly over the next 90 days
• Better commerce innovation will be released for both CD and OND customers
• Remaining Sessions at Ariba LIVE for CD customers:
CD Roadmap and Cloud Touchpoints, 9r1 - Upgrade Success, Ask the Expert
© 2011 Ariba, Inc. All rights reserved. 14
On-premise Procurement App
ERP Layer
Ariba Commerce Cloud
© 2011 Ariba, Inc. All rights reserved. 16
“Safe Harbor” and Confidential Information Statement
This information reflects the status of Ariba solution planning as of January 2011. All such information is the Confidential Information of Ariba (per the contract between our companies), and must not be further disclosed, as stated in the confidentiality clause of that contract. This presentation contains only intended guidance and is not binding upon Ariba to any particular course of business, product strategy, and/or development. Its content is subject to change without notice. Ariba assumes no responsibility for errors or omissions in this document. Ariba shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials.