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© 2009 The McGraw-Hill Companies, Inc. All rights reserved.
1
McGraw-Hill
• Information availability• Attitude toward the work environment• Demographics• Diversity
– The glass ceiling• Business ethics
– The Sarbanes-Oxley Act of 2002
The Changing Nature of the Manager’s Environment
© 2009 The McGraw-Hill Companies, Inc. All rights reserved.
2
McGraw-Hill
Information Availability
• Increasing sophistication results in new data• Examples are
– The Internet provides information that was previously difficult to obtain
– Cell phones and like technologies enhance communication
– New information increases technological change
• Increases in information availability and technological change require managers to have increased technical skills.
© 2009 The McGraw-Hill Companies, Inc. All rights reserved.
3
McGraw-Hill
Attitude toward the Work Environment
• Prediction: More emphasis on the quality of work life
• Factors that determine the quality of work life include:– Working conditions– Opportunity for growth– The right for privacy
• Changes in these factors will have a direct impact on the manager’s job
© 2009 The McGraw-Hill Companies, Inc. All rights reserved.
4
McGraw-Hill
Demographics and Diversity
• Latest United States demographic data shows population is becoming older and more diverse
• Diversity in the workforce means including people of different genders, races, religions, etc
• Increasing diversity in the workplace represents a major social change in the United States
• The problems women and minorities have had obtaining promotions compared to white men is termed the glass ceiling.
© 2009 The McGraw-Hill Companies, Inc. All rights reserved.
5
McGraw-Hill
Business Ethics
• Business ethics involves the application of standards of moral behavior to business situations
• A new level of examination is now legally enforced through the Sarbanes-Oxley Act of 2002
• The world of a business manager can be challenging and is without doubt constantly changing