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1© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-11
THE LEGAL ENVIRONMENT OF BUSINESS
The Legal Environment of BusinessThe Legal Environment of Business
A Critical Thinking ApproachA Critical Thinking Approach
55thth Edition Edition
Nancy K. KubasekNancy K. Kubasek
Bartley A. BrennanBartley A. Brennan
M. Neil BrowneM. Neil Browne
2© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-22
THE LEGAL ENVIRONMENT OF BUSINESS
CHAPTER 4CHAPTER 4
Alternative Tools of Dispute Alternative Tools of Dispute ResolutionResolution
3© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-33
THE LEGAL ENVIRONMENT OF BUSINESS
Alternative Dispute Resolution (ADR)Alternative Dispute Resolution (ADR)
Negotiation and Settlement Negotiation and Settlement
ArbitrationArbitration
MediationMediation
Mini TrialsMini Trials
Private TrialsPrivate Trials
Summary Jury TrialsSummary Jury Trials
Court Annexed ADRCourt Annexed ADR
Methods other than litigation:Methods other than litigation:
4© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-44
THE LEGAL ENVIRONMENT OF BUSINESS
Alternative Dispute ResolutionAlternative Dispute Resolution
Reasons for increasing popularity:Reasons for increasing popularity:
CostCost
TimeTime
Uncertainty and riskUncertainty and risk
Court-ordered ADRCourt-ordered ADR
FlexibilityFlexibility
ConfidentialityConfidentiality
Preservation of Preservation of business relationshipbusiness relationship
5© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-55
THE LEGAL ENVIRONMENT OF BUSINESS
Negotiation and SettlementNegotiation and Settlement
An alternative dispute-resolution method in An alternative dispute-resolution method in which the disputant parties come together which the disputant parties come together informally to try to resolve their differencesinformally to try to resolve their differences
6© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-66
THE LEGAL ENVIRONMENT OF BUSINESS
ArbitrationArbitrationResolution of a dispute by a neutral third party Resolution of a dispute by a neutral third party
set outside the judicial settingset outside the judicial setting
7© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-77
THE LEGAL ENVIRONMENT OF BUSINESS
Alternative Dispute ResolutionAlternative Dispute Resolution
Arbitration-AwardArbitration-Award
8© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-88
THE LEGAL ENVIRONMENT OF BUSINESS
The Arbitration ProcessThe Arbitration Process
Both sides submit briefs of facts and Both sides submit briefs of facts and law to a neutral arbitratorlaw to a neutral arbitrator
Proceedings are private, not publicProceedings are private, not public
No official record is madeNo official record is made
Witnesses and evidence presentedWitnesses and evidence presented
Rules of evidence are relaxedRules of evidence are relaxed
Decisions rendered within 30 daysDecisions rendered within 30 days
9© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-99
THE LEGAL ENVIRONMENT OF BUSINESS
ArbitrationArbitration Arbitrator is selected by agreement of the Arbitrator is selected by agreement of the
partiesparties
Arbitrator usually has familiarity with type Arbitrator usually has familiarity with type of dispute. of dispute.
Compromise resolution is expectedCompromise resolution is expected
Results called Award in ArbitrationResults called Award in Arbitration
Arbitrator not required to follow precedentArbitrator not required to follow precedent
Courts routinely enforce awards: Arbitrator Courts routinely enforce awards: Arbitrator has power to decide and the results are has power to decide and the results are legally binding—few are challengedlegally binding—few are challenged
10© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1010
THE LEGAL ENVIRONMENT OF BUSINESS
Methods of Securing ArbitrationMethods of Securing Arbitration By Arbitration clause in agreement-By Arbitration clause in agreement- Binding Binding
arbitration clause-A provision in a contract arbitration clause-A provision in a contract mandating that all disputes arising under mandating that all disputes arising under the contract be settled by arbitration.the contract be settled by arbitration.
By Submission agreement-By Submission agreement- Separate Separate agreement providing that a specific dispute agreement providing that a specific dispute be resolved through arbitration.be resolved through arbitration.
Note: Concerns have been raised about employees waiver Note: Concerns have been raised about employees waiver of statutory rights by accepting arbitration clausesof statutory rights by accepting arbitration clauses
11© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1111
THE LEGAL ENVIRONMENT OF BUSINESS
Selection of the ArbitratorSelection of the Arbitrator
Lists of candidates for Lists of candidates for arbitrator provided to arbitrator provided to each partyeach party
Parties select Parties select arbitrator, time and arbitrator, time and placeplace
Parties agree to follow Parties agree to follow the rules: AAA, ICCthe rules: AAA, ICC
Who are they?Who are they?
Generally lawyers, retired Generally lawyers, retired judges, professors or judges, professors or other professionals in the other professionals in the fieldfield
12© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1212
THE LEGAL ENVIRONMENT OF BUSINESS
Common Uses of ArbitrationCommon Uses of Arbitration
Labor disputesLabor disputes
Business conflictsBusiness conflicts
Consumer complaintsConsumer complaints
Various matters Various matters typically found in civil typically found in civil litigation: tort, contract litigation: tort, contract casescases
13© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1313
THE LEGAL ENVIRONMENT OF BUSINESS
Problems with ArbitrationProblems with Arbitration
Concerns with discrimination casesConcerns with discrimination cases
Concerns with Arbitrators’ backgroundConcerns with Arbitrators’ background
Absence of written opinionsAbsence of written opinions
Costs typically shared in arbitration—Costs typically shared in arbitration—poses greater impact on employee than poses greater impact on employee than on employer—may have a ‘chilling effect’on employer—may have a ‘chilling effect’
14© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1414
THE LEGAL ENVIRONMENT OF BUSINESS
MediationMediationInformal process where the two sides select a Informal process where the two sides select a party to help resolve their differencesparty to help resolve their differences
15© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1515
THE LEGAL ENVIRONMENT OF BUSINESS
MediationMediation
The mediator facilitates the parties The mediator facilitates the parties themselves in reaching agreement.themselves in reaching agreement.
If the parties reach If the parties reach agreement, the matter agreement, the matter
is settled.is settled.
If not, the parties can If not, the parties can go on to arbitration or go on to arbitration or
litigation.litigation.
Note: The mediator is not empowered to impose a decision Note: The mediator is not empowered to impose a decision on the parties. on the parties.
16© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1616
THE LEGAL ENVIRONMENT OF BUSINESS
The Mediation ProcessThe Mediation Process
Mediator points out strengths and weaknesses Mediator points out strengths and weaknesses of each sides’ case privatelyof each sides’ case privately
Mediator shuttles between opposing parties Mediator shuttles between opposing parties conveying informationconveying information
Offers and disclosures made in mediation Offers and disclosures made in mediation cannot be used as evidence at trialcannot be used as evidence at trial
Very flexible and creative processVery flexible and creative process
Mediators available via private ADR companiesMediators available via private ADR companies
Often, former judges serve as mediatorsOften, former judges serve as mediators
17© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1717
THE LEGAL ENVIRONMENT OF BUSINESS
Common Uses of MediationCommon Uses of Mediation
Collective bargaining disputes
Insurance claim disputes
Commercial contract problems
Employment disputes
Environmental disputes
18© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1818
THE LEGAL ENVIRONMENT OF BUSINESS
Advantages of MediationAdvantages of Mediation Applicable to almost all disputesApplicable to almost all disputes
Useful for multi-party disputesUseful for multi-party disputes
Potential for creative solutionsPotential for creative solutions
Non-adversarialNon-adversarial
Avoids win-lose outcomeAvoids win-lose outcome
Allows for continuing relationshipAllows for continuing relationship
Usually less expensive and time-consumingUsually less expensive and time-consuming
Online dispute resolution providersOnline dispute resolution providers
19© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-1919
THE LEGAL ENVIRONMENT OF BUSINESS
Criticisms of MediationCriticisms of Mediation
Glosses over fundamental Glosses over fundamental structural conflictsstructural conflicts
Misleading impression of Misleading impression of equality of partiesequality of parties
Subject to abuse by bad Subject to abuse by bad faith of one partyfaith of one party
20© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-2020
THE LEGAL ENVIRONMENT OF BUSINESS
MinitrialsMinitrials
Relatively new ADR methodRelatively new ADR method Abbreviated trial arguments submitted Abbreviated trial arguments submitted
to adviserto adviser Adviser may render an opinion as to Adviser may render an opinion as to
probable outcome at trialprobable outcome at trial Executives meet without attorneys to Executives meet without attorneys to
try and settle casetry and settle case
Neutral adviser presides over the conflict Neutral adviser presides over the conflict and the senior executives of the disputing and the senior executives of the disputing corporations have settlement authority.corporations have settlement authority.
21© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-2121
THE LEGAL ENVIRONMENT OF BUSINESS
Other ADR MethodsOther ADR Methods
Early Neutral Case EvaluationEarly Neutral Case Evaluation
Similar to MinitrialSimilar to Minitrial
Private TrialsPrivate Trials
Like an actual trial, but tried before a Like an actual trial, but tried before a referee selected and paid by the partiesreferee selected and paid by the parties
Summary Jury TrialsSummary Jury Trials
Streamlined, 1-day, actual trials leading to Streamlined, 1-day, actual trials leading to 95% settlement rate95% settlement rate
22© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-2222
THE LEGAL ENVIRONMENT OF BUSINESS
Court-Annexed ADRCourt-Annexed ADR
Implemented by court ruleImplemented by court rule
Many jurisdictions require ADR as a pre-Many jurisdictions require ADR as a pre-condition to access to courtroomcondition to access to courtroom
Requirements vary from state to state, and Requirements vary from state to state, and in federal courtin federal court
Usually, court-annexed ADR is NOT Usually, court-annexed ADR is NOT binding…the parties may go back to courtbinding…the parties may go back to court
23© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-2323
THE LEGAL ENVIRONMENT OF BUSINESS
The Future of ADRThe Future of ADR
Concerns:Concerns:
Is it really ‘voluntary’?Is it really ‘voluntary’?
Subject to bias?Subject to bias?
Loss of rights?Loss of rights?
Continuing growth of ADR is expectedContinuing growth of ADR is expected
24© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-2424
THE LEGAL ENVIRONMENT OF BUSINESS
Global Dimensions of ADRGlobal Dimensions of ADR
ADR is widely used in ADR is widely used in international contractsinternational contracts
Arbitration awards are Arbitration awards are easily enforceable in easily enforceable in other countries due to other countries due to UN TreatyUN Treaty
Only limited defenses Only limited defenses to enforceability are to enforceability are allowed under the rulesallowed under the rules
25© 2009 Pearson Education, Inc. publishing as Prentice Hall© 2009 Pearson Education, Inc. publishing as Prentice Hall Ch. 4-Ch. 4-2525
THE LEGAL ENVIRONMENT OF BUSINESS
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.
Copyright © 2009 Pearson Education, Inc. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice HallPublishing as Prentice Hall