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© 2009 Eventure Events. All rights reserved.
Best Practices in SAP PM
Greg OlynykCatalyst Paper Corporation Ltd.
About CatalystPaper.com
• Catalyst is amongst North America's leading producers of mechanical printing papers
• With annual capacity of 2.5 million tonnes.
• With approximately 2,700 employees
• Original Go-Live Date: 1997
• Current SAP Release: SAP ECC 5.0
You are here
Mill Locations in Canada
Crofton, BC
Port Alberni, BC
Campbell River (Elk Falls), BC
Powell River, BC
PRD Recycling Plant in Surrey, BC
Snowflake, Arizona
Concepts
• Stories…Logbooks, holding patterns of WO, un-planned WO, no completion history
• Stick vs. sugar ? “What’s in it for me?”
• Work Flow Diagrams (KISS) – each a course…
• Management/Planners/Supervisors/Trades/Ops on the “same page”, better communication…
Lessons
• Business process maps for all to follow
• Notifications can store Problem/Cause/Solution
• Stepping away from the fires, just as easy to create the task list first
• Repetitive procedures could be automated
Work Flow Overview
Identify Opportunity
Enter Notification Prioritize
Notifications
Create Work Order
Schedule work
orders
Approve Work Order
Plan Work Order
Document Work
TECO WO
Assign W.O.
Su
perv
isor
Pla
nn
er
Planning Backlog
Postpone
Complete
Delete
Execute Work
I n p r o c e s s
O u t s t a n d i n g
Release W.O.
Asset Care Program
Notifications
• Info Button (be informed, reduce dupes)
• To FL, EQ level, from IH01
• Problem, Cause … Solution
Custom Menus – Basic & Advanced
Be Informed…
• Month stats
• Buttons to bring up history
• Recent 3 Notifications
• Recent Open WO
Drill Deeper ?
History (Problem / Cause / Solution)
Catalogue of Damages or “Problems”
“Cause(s)”
Catalogue of “Causes”
Catalogue of Repairs Made “Solution(s)”
Reports
• List of Items (IW69) or Activities (IW65)
Work Flow Overview
Identify Opportunity
Enter Notification Prioritize
Notifications
Create Work Order
Schedule work
orders
Approve Work Order
Plan Work Order
Document Work
TECO WO
Assign W.O.
Su
perv
isor
Pla
nn
er
Planning Backlog
Postpone
Complete
Delete
Execute Work
I n p r o c e s s
O u t s t a n d i n g
Release W.O.
Asset Care Program
Prioritize Notifications (IW28)(ZW28)
• Status Exclude ORAS, by PLG
Check WO Backlog (IW38) (ZW38)
Create Task List (IA11)
• Watch key date…
• You can copy existing Task List
Edit or New
Components
Work Flow Overview
Identify Opportunity
Enter Notification Prioritize
Notifications
Create Work Order
Schedule work
orders
Approve Work Order
Plan Work Order
Document Work
TECO WO
Assign W.O.
Su
perv
isor
Pla
nn
er
Planning Backlog
Postpone
Complete
Delete
Execute Work
I n p r o c e s s
O u t s t a n d i n g
Release W.O.
Asset Care Program
Create New WO(s)
• List “In Process” Notifications
Select Task List
Voila !
Calculate Costs and Estimate
1
2
3
PLND
Work Flow Overview
Identify Opportunity
Enter Notification Prioritize
Notifications
Create Work Order
Schedule work
orders
Approve Work Order
Plan Work Order
Document Work
TECO WO
Assign W.O.
Su
perv
isor
Pla
nn
er
Planning Backlog
Postpone
Complete
Delete
Execute Work
I n p r o c e s s
O u t s t a n d i n g
Release W.O.
Asset Care Program
Work Approval Monitor (WAM)
• Planner can PAPP at Limit $
• PLND Work Orders - Work Flow
• We use work flow via Outlook emails
• Emails have link to work order
• ZWAM shows all work flows
WAM WorkFlow
ZWAM
PRINT (WOPM by Prometheus)
Once FAPP’ed - Release & PRINT
Work Flow Overview
Identify Opportunity
Enter Notification Prioritize
Notifications
Create Work Order
Schedule work
orders
Approve Work Order
Plan Work Order
Document Work
TECO WO
Assign W.O.
Su
perv
isor
Pla
nn
er
Planning Backlog
Postpone
Complete
Delete
Execute Work
I n p r o c e s s
O u t s t a n d i n g
Release W.O.
Asset Care Program
Scheduling…
• Nightly SAP Data Dump
• Connections with Access > MS Project
• Connections Direct with MS Project
• Exports to Excel Templates (Daily Schedules)
• Hourly SAP Exports to HR (Human Resources) System – Where we assign available people to an Operation
• Best Practices ?
Work Flow Overview
Identify Opportunity
Enter Notification Prioritize
Notifications
Create Work Order
Schedule work
orders
Approve Work Order
Plan Work Order
Document Work
TECO WO
Assign W.O.
Su
perv
isor
Pla
nn
er
Planning Backlog
Postpone
Complete
Delete
Execute Work
I n p r o c e s s
O u t s t a n d i n g
Release W.O.
Asset Care Program
Completions (Follow-up)
• Shop Papers returned with comments ?
• What was bought not in BOMs-add to BOMs
• Operation planning accurate ? -Change Task List(s)
• Documenting Solutions in Notification
• Operation Complete (IW48) (Timecards ?)
• WO TECO (Include Notifications)
Conclusions
• What is Best Practices for what your people can be held to do ?
• Third party tools may help(Prometheus, Ivara EXP, HR, SQL, Project)
• Complexity increases with bolt-ons, coding, upgrades, team communications issues…
© 2009 Eventure Events. All rights reserved.
Greg OlynykCatalyst Paper Inc
Questions ?
