© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Cisco Networking Academy en Venezuela Edmundo Vitale Gerente Regional/AAM

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1

Cisco Networking Academy en Venezuela

Edmundo VitaleGerente Regional/AAM

CANSAC

Maracay, 4 de Junio de 2009

Presentation_ID 2© 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential

Agenda

Consideraciones Generales del Ecosistema

Particularidades de Net Acad en Venezuela

Estadísticas Net Acad

Objetivos e iniciativas FY10

Currículo Net Acad


Consideraciones Generales


Mirando hacia adelante … los próximos 10 años

Re-Diseño del CurriculumRe-Diseño del Curriculum

Allineación con certificaciones de la

Industria….reconocimIento de estándares

Allineación con certificaciones de la

Industria….reconocimIento de estándares

Desarollo profesional del Instructor …

Desarollo profesional del Instructor …

Aumentando la oferta técnicaAumentando la oferta técnica

Nuevas Herramientas de simulación y de interacciónNuevas Herramientas de simulación y de interacción

Impacto en EstudiantesImpacto en Estudiantes

TraduccionesTraducciones

Alianzas …. ColaboraciónAlianzas ….

Colaboración


Total Networking Skills Demand and Supply Trends in Latin America, (2006-2010)

General and Advanced Networking Skills Gap in Latin America (2006-2010)

IDC Study includes 3 CANSAC Countries: Colombia, Costa Rica & Venezuela

Shows High deficit on AT

Digital divide gap on general skills: 84.000 for 2007 126.000 for 2010


CEPAL


CEPAL

Presentation_ID 8© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 8© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential

Subtitle

Particularidades de Net Acad en Venezuela


Condiciones generales de Net Acad en Venezuela

Penetración geográfica e institucional:17 de 24 estados…................................aprox. 71% Segmentación Institucional:............................ 100%Densidad de academias: D.C….……................. 20%

Canal asociado para las academias: DAMOVO: Takensky Sánchez [[email protected]]

Crecimiento FY08-09: 27% Estudiantes Activos 34% Instructores 11% Academias

CATC: CNTI/ULA-EsLaRed


No presencia:Vargas 8Delta Amacuro 14Amazonas 24Apure 22Cojedes 19 Falcón 2Portuguesa 18


Estadísticas en Net Acad


NET ACAD – PARTICIPANTES A NIVEL GLOBAL

INSTRUCTORES

+ 20.000ESTUDIANTES

+700.000

PAISES

+160ACADEMIAS

+10.000

Mayo 2009


Participantes en Latinoamérica

INSTRUCTORES

+2.500

Mayo 2009

ESTUDIANTES

+150.000

PAISES

25ACADEMIAS

+1.000


Estudiantes: 11.521

Instructores: 251

Academias: 62

Cisco Networking Academy Participantes – Venezuela Abril 2009

# Estud. listos para certificarse (desde inicio del programa): 6.833





Mercado potencial de Net Acad en VenezuelaAbril 2009

Fuente: ME y MES


Abril 2009



Tema de Género y nivel académico


Porcentaje Genero Global: 24,68 %

Porcentaje Género EM: 30,75 %

Porcentaje Genero Venezuela: 31,6 %


28 % genero


Subtitle

Certificación de instructores


CANSAC

6.8 % 23,4 %


Program Overview 15-month program end January 1, 2010

100% discount to all active instructors

Up to six vouchers:– CCENT Certification

• ICND 1 (640-822)

– CCNA Certification

• ICND 1 (640-822)

• ICND 2 (640-816)

• CCNA composite (640-802)

In discussions with L@C regarding adding Security concentration in April

– CCNP Certification

• 642-901 BSCI

• 642-812 BCMSN

• 642-825 ISCW

• 642-845 ONT

Instructor Exam Fee Waiver Program Update


Objectivos e Iniciativas en CANSAC


CONSIDERACIONES GENERALES PARA EL DESARROLLO DE NET ACAD EN CANSAC DURANTE AÑO FISCAL 2010

Objetivo/Alcance principal:Crecimiento sostenido bajo estándares de calidad

Key initiatives:• Implementación de la nueva organización para CANSAC: analizar las estrategias y planes para cada subregión (Centroamérica, Caribe, países andinos (Bolivia, Perú, Ecuador, Colombia y Venezuela); seguimiento de un plan de Academy Quality control; operational support.• Alianzas con PS/Gov en todos los países con expectativas interesantes de CANSAC (en particular los que se marcan): Colombia, Venezuela, Perú, Ecuador, Bolivia, Costa Rica, Puerto Rico y Trinidad & Tobago. • Implementar ITE en Escuelas Técnicas Media y escuelas secundarias en general.• Desarrollar el programa o iniciativa de Top Academies

Estrategias:• Apoyarse en las Top Academies de CANSAC para mejorar la calidad en estudiantes e instructores y garantizar el sostenimiento de academias …………………..……………………………………………………………………………Operational excellence• Apoyarse en Public Sector/Gobierno para lograr un crecimiento significativo… ………………….…Business Allignment• Identificar proyectos sociales interesantes……………………………… ……………………………….Social Impact• Promover eventos de calidad………………………………………………………………………………Operational Excellence• Encontrar fuentes de financiamiento de proyectos en la región………………………………………..Business Alligment• Lograr acuerdos con organizaciones internacionales/multilaterales…………………..……………….Business Allignment


OBJECTIVES (FY10)

PRIORITIES(key areas of focus)

METRICS

Quality & Sustainability

1. Continue to Improve Quality of Student Experience CS Students 5% y/y growthNew & Active in CCNA (D&E),,ITE, AT

2. Develop Instructor Quality and Motivation % of certified instructorsTrained in CCNA (E), ITE, AT growth 1’0%

3. Increase CATC and Top RAs Integration and Engagement with Cisco (as a Strategic Partner) CS Instructor 10% y/y growth reported from survey

4. Increase Operational Excellence of Netacad Structure to support Academy Ecosystem

Business Alignment

5. Increase Synergy and Relevance to Public Sector Vertical to establish Government Partnerships

Established Partnerships and MOUsPipeline of PPP projects

6 Establish a continuous pipeline of graduates to support Chann. Partners’ Certification & Growth needs Student Impact (employability @ ecosystem)

Program Growth & Development

7 Controlled Growth Segmented by Geography and new Curriculum implementation

(New student, Active Student ITE & AT students)New regions, provinces, edu. Inst., # CCNA (D&E), # Active Acad., # Active Students

Social Impact

8. Take CSR projects to the next level of leverage within ecosystem – to facilitate job opportunities for Low Income, Gender, indigenous, LDC country and Handicapped.

Established CSR casesPipeline of CSR projects Relevance perception within ecosystemControlled awareness (PR, PSV, etc)

Objectives


“NEXT”

Quality & Sustainability

Business

Alignment

Social

Impact

Program Growth and development

* Student Customer satisfaction > 4.09

* Instructor Customer

Satisfaction > 4,38

* % NPA < 5%

Event Customer satisfaction > 4.36

•* Reach 50 % of certified Instructors

• 1 Academy conference in (each): Venezuela, Colombia, Ecuador, Perú*

• 1 Academy day in Central America

• 1 Academy conference & Academy Day for British Caribbean

Private/Public

Partnerships

with emphasis on Government education institution agreements Project Trust of the Americas with OAS – in Eastern Car. Project “Jovenes Administradores de Redes” with Ministry of Education in Costa Rica Ministry of Education and Communication in Colombia Project Digital City of Manizales in Colombia Project SNAP with Ministry of Economy (Finanzas) in Bolivia Department of Education in Puerto rico INTECAP in Guatemala INATEC in Nicaragua Ministry of Education in Peru Ministry of Education in Trinidad & Tobago

* Gender Initiative

(Female participation)5% growth

Project Gender Initiative:

o Mujeres en la Red: First Lady Office Program in Dominican Republic

o ASTRADOMES:Women’s Academy in Costa Rica

° CEFA in Colombia

* 3 Handicapped Academies for Deaf people (Dominican Rep., Ecuador & Venezuela)

•50% Growth NE and AS in Haití (LDC UN)

• 3 Indigenous academies (Guatemala, Venezuela and Ecuador)

* Growth (y/y):

* 25 % on NE and AS

* 50% AT’s

* 100% on ITE

* 50% CCNA (D&E) & ITE 4.0 in Caribbean Countries

* 12 New countries

(Caribbean/NSA)

* RA forecast in FY09:

1 RA in Bolivia;

1 RA in Peru;

1 RA in Nicaragua;

3 RA in Caribbean;

2 RA in Colombia;

2 RA in Venezuela

1 RA in DR;

1 RA in Guatemala;

2 RA in Puerto Rico;

FY’10 Key Focus Areas and Initiatives/Goals- Expecting results


Nueva estructura académica para CANSAC


ACTUAL COBERTURA DE CATCs EN CANSAC

TOTAL # PAISES: 18

FUNDATEC CATC:CCNPFNSFWL

ITLA CATC: CCNP-ITE-PNIE

UWI CARIBBEAN CATC:CCNA-ITE

HEART CCNP-RA

ULA-ESLARED CATC: ITE-PNIE

CATC-F. PROYDESA:CCNA-CCNP-ITE-FNS-FWL

INACAP CATC:CCNA-CCNPITE-FNS-FWL

UNALMED CATC: CCNP-FNS-FWL

CATCs existentes en CANSAC


POTENTIAL CATC COVERAGE IN CANSAC REGION FOR FY09POTENTIAL CATC COVERAGE IN CANSAC REGION FOR FY09

TOTAL # COUNTRIES: 23

FUNDATEC CATC:CCNPFNSCCNA-ITE

ITLA CATC: CCNP-ITE-CCNA-PNIE

UWI CATC:CCNA-ITE-CCNP

HEART CCNP-RA

ULA-ESLARED CATC:CCNA-ITE-PNIE

CATC-F. PROYDESAINACAP CATCCCNA-CCNP-ITE

ESPOL CATC:CCNP-CCNA-ITE

UNALMED:CATC-CCNP-ITE-CCNA

Centroamérica

Caribe


Subtitle

Adopción de Currículo


Cisco Networking Academy Curricula Portfolio

Student Networking Knowledge and Skills

CCNPIT Essentials: PC Hardware and Software

Network Professional

IT Technician

Network Technician

Network Associate

Network Specialist

IT Essentials

CCNA Discovery

CCNP

Security

CCNA Exploration

Networking for Home and Small Businesses

Working at a Small-to-Medium Business or ISP

Introducing Routing and Switching in the Enterprise

Designing and Supporting Computer Networks

Network Fundamentals

Routing Protocols and Concepts

LAN Switching and Wireless

Accessing the WAN

CCNA Security

Building Scalable Internetworks

Implementing Secured Converged Wide-Area Networks

Building MultilayerSwitched Networks

Optimizing Converged Networks

Packet Tracer


CURSO: Implementing Cisco IOS Unified Communications (IIUC)

EXAMEN: IIUC 640-460

CURSO: Implementing Cisco Unified Wireless Networking Essentials (IUWNE)

EXAMEN: IUWNE 640-721

CURSO: Implementing Cisco IOS Network Security (IINS)

EXAMEN: IINS 640-453

CCNA WirelessCCNA Security CCNA Voice

Concentraciones CCNA: Tres nuevas certificaciones de nivel asociado

Requerimientos: Actual Certificación CCNA (640-802 CCNA compuesto o 640-822 ICND1 y 640-816 ICND2) y pasar el examen de concentración CCNA.





http://www.cisco.com/web/LA/netacad/index.html



Objectives:1. To make more flexible training activities and academy quality control in CANSAC.2. To spread up CCNA & ITE training activities for RA instructors conducted by existing CATCs (most of them actual CCNP CATCs) in the region.3. To implement a collaborative model for instructor training, with other region CATCs like INACAP (Chile) & F.Proydesa (Argentina). ´4. To decentralize primarily the CCNA training activity for RA instructors, removing dependence on just one CCNA CATC in CANSAC.

Benefits:1. It becomes a less expensive, more achievable, affordable and easier operation to implement, because it is based on a local/geographic training context. 2. Directly will benefits instructors from potential RAs in the region and indirectly more than 900 existing instructors from LAs during FY09.

Why are we presenting this proposal?1. CCNA CATC for CANSAC (CNTI in Venezuela), will resign officially of this responsibility in a very short term.2. CANSAC Spanish speaking region with academies from 18 countries is critically depending on only one CCNA CATC. .

POTENTIAL ORGANIZATION MODEL IN CANSACPOTENTIAL ORGANIZATION MODEL IN CANSAC


POTENTIAL QA FOR CANSAC IN FY09

TOTAL # COUNTRIES: 23

CA QA(FUNDATEC)

British Caribbean QA (HEART)

QA FOR VENEZUELA (EsLaRed)

QA FOR PERU & BOLIVIA ...(INACAP) Chile

QA FOR COLOMBIA (UNALMED)

QA FOR ECUADOR & PERU (ESPOL)

ITLA


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© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Cisco Networking Academy en Venezuela Edmundo Vitale Gerente Regional/AAM