© 2006 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. The names and logos of any companies or products mentioned herein may be the trademarks of their respective owners in the United States, Canada, and/or other countries.

CORPORATE OVERVIEW:

A CompuCom Snapshot

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Getting to Know CompuCom Systems

Who we are

What we do

How we’re unique

Who relies on us

Why select us

Introduction

INTEGRATING IT. DELIVERING VALUE.

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Who We ArePurpose, Commitment, Values

“CompuCom is committed to helping your business perform at peak levels by delivering IT services of excellent quality and enabling you to drive greater business value. And we do it better than anyone else.”

James W. Dixon President & Chief Executive Officer CompuCom Systems, Inc.

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CompuCom Quick Facts

U.S. Based Company Headquartered in Dallas, Texas

Founded in 1987

Financially Strong with over 17 years of Profitability

Thousands of clients in various industries

100+ sales and service locations across North America

6,200+ associates

42,000+ industry certifications

1,000+ application services consultants with Microsoft, IBM, and Sun Microsystems expertise

Consistent Service Delivery Methodology

ISO 9001:2000, ITIL, and Six Sigma certifications

Operational Centers in New Jersey, Texas, Georgia, Colorado, Washington State and Toronto, Ontario

Recognized by leading IT industry analysts as a leader in service desk, deskside support, and service excellence

Longstanding relationships with top service providers, hardware manufacturers, and software publishers

Owned by Platinum Equity, which has 45,000 employees and $8+ billion in revenue, operates 22 businesses, and is #18 on Forbes’ America’s Largest Private Companies list

WE ARE AN ESTABLISHED IT PROVIDER WITH A STRONG TRACK RECORD OF SUCCESS.

Who We Are

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Purpose and Commitment

COMPUCOM IS COMMITTED TO DELIVERING MEASURABLE VALUE FOR OUR CLIENTS.

Who We Are

CompuCom Systems is a leading IT managed services provider that helps organizations maximize resources and achieve continuous improvement.

Our unique Integrated Infrastructure Management™ solution, coupled with our consulting and application services, enables clients to advance the effectiveness of their technology infrastructures, while driving down costs, improving quality, and expanding the business value they derive from IT.

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Core Values

Win/WinA successful business outcome happens when all parties have a win—our customers, associates, partners, and shareholders.

IntegrityWe do what we say we are going to do.

ExcellenceWe are committed to delivering excellence in everything we do.

RespectWe respect the rights and dignity of each individual.

…with a sense of urgency!

COMPUCOM’S CORE VALUES ARE CENTRAL TO WHO WE ARE AND HOW WE DO BUSINESS.

Who We Are

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What We DoServices, Hardware, Software

CompuCom helps you accomplish your business objectives by providing the comprehensive strategy, assessment, procurement, implementation, integration, and support services that will help you derive maximum value from your IT operations.

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Services

Managed servicesIntegrated Infrastructure Management™

Service desk support

Deskside support

Install/move/add/change support

“Break/fix” hardware and software support

Remote device monitoring and management

Enterprise operations center

Systems integration

Asset life cycle management

Event technical support

Business continuity/disaster recovery

COMPUCOM PROVIDES A COMPREHENSIVE SUITE OF INTEGRATED IT SERVICES.

What We Do

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Services (Continued)

Application servicesContract consulting and staffing

Quality assurance and testing

Custom development

Professional servicesTechnology consulting

Assessments

Implementations

Rollouts and migrations

Training

Authorized service centersWarranty repairs

Asset redeployment and disposal

Parts management

COMPUCOM PROVIDES A COMPREHENSIVE SUITE OF INTEGRATED IT SERVICES.

What We Do

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Software

Procurement

Licensing

Compliance

Reporting

Training

Partners

OUR RELATIONSHIPS WITH PROMINENT SOFTWARE PUBLISHERS ARE VERY STRONG.

What We Do

Adobe/Macromedia

Altiris

AttachmateWRQ

BEA

BMC Software

Business Objects

Citrix

CA

Hewlett-Packard

IBM

LANDesk

McAfee

Microsoft

NetIQ

NetManage

Novell

Symantec

Trend Micro

VMware

Websense

WebTrends

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Hardware

Procurement

Configuration and imaging

Logistics and distribution

Supply chain management

Authorized warranty repairs

Partners

COMPUCOM IS A VENDOR-INDEPENDENT HARDWARE PROVIDER WITH KEY PARTNERS.

What We Do

American Power Conversion

Apple

Cisco Systems

EMC

Emulex

Epson

Hewlett-Packard

Hitachi

IBM

Kingston Technology

Lenovo

Lexmark

NEC

Network Appliance

Panasonic

Sony

Sun Microsystems

Toshiba

ViewSonic

Xerox

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How We’re UniqueIntegrated Infrastructure Management™ CompuCom is committed

to helping you achieve synergy among your IT services, hardware, software, processes, and business strategy through our unique Integrated Infrastructure Management™ solution.

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CompuCom is Different

WE ARE A SINGLE-SOURCE FOR INTEGRATED SERVICES, SOFTWARE, AND HARDWARE.

How We’re Unique

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Integrated InfrastructureManagement™ (IIM)

CompuCom leverages our Integrated Infrastructure Management™ (IIM) solution—a unique, proven methodology that assesses the maturity of your IT organization’s integration—to enable you to:

Better integrate the management of your IT services, software, and hardware

Favorably rebalance your ratio of on-site, remote, and self-assisted support

COMPUCOM’S IIM APPROACH DELIVERS GREATER EFFICIENCY AND EFFECTIVENESS.

How We’re Unique

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IIM Maturity

COMPUCOM EXCELS AT HELPING OUR CLIENTS MATURE THEIR IT INFRASTRUCTURES.

How We’re Unique

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Who Relies on UsThousands of Clients Across North America CompuCom serves a

diverse clientele—several thousand strong—across a variety of industries. And we are proud of the many longstanding relationships we have developed with our clients over the past 19 years.

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Clients

Thousands of Fortune 1000 and mid-market clients

Locations and engagements all across the United States and Canada

High contract expansion and renewal rates

High client referenceability rates

COMPUCOM HAS A STRONG, VARIED CLIENT BASE ACROSS NORTH AMERICA.

Who Relies on Us

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Technical Expertise

ISO 9001:2000, ITIL, and Six Sigma certifications

Microsoft Premier certificationsGold Certified Partner for Support Services, Enterprise Management, and Security Solutions

Certified Professional (MCP) for Technology Implementation

Cisco Systems Gold Certified Partner in the USA and Authorized Wireless LAN Specialization

Certified Information Systems Security Professional (CISSP) certification

SSPA Support Center Practices (SCP) certification

CompTIA A+ certification (90%+ of all field service associates)

CompuCom’s internal service desk, customer service, technical troubleshooting, and client-specific certifications (100% of all service associates)

COMPUCOM’S CLIENTS LOOK TO US FOR TECHNICAL KNOW-HOW AND LEADERSHIP.

Who Relies on Us

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Industry Expertise

Financial services

Retail

Fast food

Energy and utilities

Manufacturing

Travel and hospitality

Healthcare

Telecommunications

Information technology

COMPUCOM HAS EXPERIENCE IN A NUMBER OF KEY INDUSTRIES.

Who Relies on Us

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Why Select UsPerformance, Quality, Value

CompuCom offers a unique combination of IT services, hardware, and software. We deliver “tier one” quality and performance at a “tier two” cost. And our integrated approach drives improved efficiency and effectiveness, and therefore, greater value for our clients.

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Quality and Performance

Client satisfaction rates that consistently exceed industry-accepted standards

Associate retention levels that are considerably higher than industry averages

Recognition for excellence from leading IT industry analysts and the industry itself

COMPUCOM’S PERFORMANCE IS A DIRECT RESULT OF OUR FOCUS ON SERVICE QUALITY.

Why Select Us

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Recognized Excellence

Named a “Strong Performer” in Forrester Research’s Wave™ Report on the Integrated Service Desk and Desktop Outsourcing Market - 2006

Ranked as a Help Desk and Desktop Support Services Leader in Gartner’s Magic Quadrant report

Winner of the Help Desk Institute’s Team Excellence Award in 2005; finalist in 2004, 2003, 2002 and 2000

Diamond Customer of the Year Achievement Award from AIT Worldwide Logistics - 2005

Ranked #113 on InformationWeek 500 Listing of Technology Innovators - 2005

Winner of the Outsourcing Center’s Best Process Improvement Award for E.&J. Gallo Winery (in conjunction with the Sourcing Interests Group)

Winner of SSPA’s Outsource Support Providers, Help Desk, and Hall of Fame Achievement STAR Awards

Winner of IBM’s Best of the West Customer Services, Customer Engineer of the Year, Premier Status, and Top Performer—International Information Systems Awards

Winner of Hewlett-Packard’s AllStar Partner Award

Winner of RealMarket’s User’s Choice Award

COMPUCOM HAS RECENTLY RECEIVED NUMEROUS IT INDUSTRY ACCOLADES.

Why Select Us

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Our Value Proposition

A unique combination of IT services, Application Services, Software, and Hardware

“Tier one” quality at a “tier two” cost

An integrated approach that drives effectiveness and efficiency, and therefore, delivers business value

COMPUCOM OFFERS YOU…

Why Select Us

CompuCom SystemsINTEGRATING IT. DELIVERING VALUE.

© 2006 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. The names and logos of any companies or products mentioned herein may be the trademarks of their respective owners in the United States, Canada, and/or other countries.

Now that you know CompuCom,we’d like to get to know you…