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Amadeus Air ReservationCourse Objectives and Agenda

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Please Introduce YourselfWe would like to know …

Name and Industry Background

Have you ever worked with Amadeus?

What do you know about Amadeus Air Reservation?

Do you have any particular expectations for this course?

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Course ObjectivesAt the end of the course, you will be able to …

Run Amadeus Selling Platform Know different Front office products and its benefits Encode and Decode Display Amadeus Information Pages Display airline’s availability, schedule and timetable Create a Basic PNR Add optional elements to the PNR Retrieve and modify PNR Work with Amadeus Queues

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Course Agenda Day 1 Preface

Sign

Point of sale

Conversion functions

Exercises

Day 2 Review and quizzes

Information

Amadeus Air

Exercises

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Course Agenda Day 3 Review and quizzes

Basic PNR

Optional elements

Exercises

Day 4 Review and quizzes

Resume Optional elements

PNR Handling

Exercises

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Course Agenda

Day 5 Review and quizzes

Working with Queues

Exercises

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Schedule – 6 Days

First Week, Sat-Wed: TrainingNext Week, Sat: Assessment

Morning Afternoon Start 08:00 1330

Coffee 10:30 1600

Start 10:45 1615

End 13:00 1830

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Any Question