33
5 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG Integral 5 modules and function EX Axel Maune

© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG Integral 5 modules and function EX Axel Maune

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© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Integral 5 modulesand function

Integral 5 modulesand function

EX

Axel Maune

© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting exchange lineanalog and digital

Connecting exchange lineanalog and digital

3© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface MA2“analogue modules”

Carrier

exchange line DTMF – 16 Khz analog subscriber

16 khz call charge

impulse for SL / PL / CZ

12 khz call charge impuls for other countries

1 x exchange line DTMF

1 x a/b subscriber

4© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface M4A“analogue modules”

16 khz call charge

impulse for SL / PL / CZ

12 khz call charge impuls for other countries

3 x exchange line DTMF

1 x a/b subscriber

analog subscriber

Carrier

exchange line DTMF – 16 Khz

Carrier

Carrier

5© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface MS4“digital modules”

Carrier

2 x BA / T0

2 x digital S0 subscriber

Carrier

digital subscriber

6© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface T8S“digital modules”

Carrier

Digital S0 subscriber

4 x BA T0

4 x digital S0

Trunk T0Carrier

Carrier

Carrier

7© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface PRI“Primary Rate Access”

1 x PRI

30 channel

Carrier

© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting subscriber analog and digital

Connecting subscriber analog and digital

9© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface S8P“digital modules”

Digital UP0 subscriber

8 x digital UP0

2 wire cable

10© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface S8P“digital modules”

Digital UP0 subscriber

Flexible example

for T3 Comfort

and T3 Classic

2 wire cable

- Connection of S0 – equipment to UP0 terminal

- Connected telephone has own number

- Conversion from 2-wire to 4 wire cabeling

- PC with S0 card – comfortable acecess to the internet

- In spite of 2 – wire cabeling foreign main telephones can be operated, if customers requirement

Connection of

S0 – equipment to

UP0 terminal

11© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface T8S“digital modules”

Digital S0 subscriber

4 x BA T04 x digital S0

or only

8 x digital S0

12© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface SXS = S4S“digital modules”

Digital S0 subscriber4 x digital S0

(4 x B+B)

or

8 digital So

(8 x B)

13© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface S4A“analog modules”

analoge subscriber

4 x a/b subscriber

© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting InterfaceDECT professional

Connecting InterfaceDECT professional

15© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface S4D“DECT Professional”

2 RBS per module4 channel avail.

16© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface S8D“DECT Professional”

4 RBS per module8 channel avail.

© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

DECT Comfort

DECT Comfort

18© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface SXS“DECT Comfort”

SID S0 Interface for DectDECT Comfort Module.1 Cell Solution

S0 – Interface

- 1 x DECT D3 set

- 1 x SID S0 Interface for DEC

I5 Dect comfort kit

- 1 x DEC Cordless Comfort module

© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting InterfaceDSI

Connecting InterfaceDSI

20© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface DSI“Door Handsfree / FSP ”

1 door handsfree interface

3 potential free contacts

1 monitoring input

Monitoring input

Potential free contacts

Door handsfree

21© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface DSI“Door Handsfree ”

Functions of DHI

– max. 4 DHI per system

– Connection of door stations direct, without additional box

– Call diversion also to external lines, i.e. in GSM network

– Ringing, speaking, door opening from intern or extern

Door station

Call to extension

Routed call to extern I5

22© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Connecting Interface DSI“FSP ”

Functions of FSP

– max. 4 FSP persystem

– 3 potential free contacts

– 1 sensor input

– 3 devices switchable

– 1 device to be monitored

– Alarm of the sensor can be routed internally or externally

– Switching from intern and extern

– Access via security code

I5

External devices i.e.:

SwitchingAlarm message

Alarm system

Heating

Light

Freezer

© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Integrated Voice-Mail-System CV1

Integrated Voice-Mail-System CV1

24© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Automatic Attendant• Caller selects wished department /

extension via tone-dialling by himself.

• High customer satisfaction by permanent accessibility

• Decrease in workload for the central operator• Call transfer to a pre-programmable in- or ex-

ternal destination (fixed line or cellular network) • Transfer to an alternative destination, if the pre-

programmed one is busy

Music On Hold

• To entertain waiting callers during a call transfer

• Individual music recordedable in a professional recording studio (Wave-file)

• Two different pieces of music selectable

Voice-Mail-Box

• Individual announcement at each extension

• Callers are not obliged to business hours, wished partners can be reached every time

• Information about new messages to a pre-programmed destination

• PIN-protected access from external extensions• 120 VMB, 50 messages/VMB, 8hrs recording

capacity

Announcement before answering• Friendly, user-specific welcome of

every caller• Call transfer to a pre-programmable in- or ex-ternal

destination (fixed line or cellular network)• If the pre-programmed destination is busy, the call

will be transferred to a second destination and, if this is busy too, released with a specific announcement

• Music during call transfer

External Calls

Integrated Voice-Mail-System CV1-V2

25© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Integrated Voice-Mail-System Individual Voice-Mail-Boxes for all participants, Announcement before Answering, Automatic Attendant and Music on Hold

Fully digital integration of up to 120 Voice-Mail-Boxes in the Integral 5

No abrasion by renounce of mechanical components

Programming and administration by the standard-tool of the Integral 5 (ISA)

Professional recorded general announcements are delivered as a standard

Integrated Voice-Mail-System CV1-V2

26© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

Individual Voice-Mail-Boxes for up to 120 participants

Recording capacity 50 messages per box

Multilingualism of announcements and user guidance

Individual announcements to be recorded via handset

Call-Type-specific salutation and announcement without recording

Automated deletion of messages

Voice-Mail-Box for a hunt group

Operation via DTMF suffix dialling

PIN-protected remote access

CV1-V2: Individual Voice-Mail-Boxes

27© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

External callers are greeted by a specific real-time-announcement.

„ Hello, this is Standard Ltd. ...“

Multilingualism of announcements and user guidance

Display of the external calling number by telephone exchange via CV1-V2

Different announcements for the 4 time periods (day/night) of the Integral 5, combined with specific and independent cycles

Individual Announcements can be made in a professional recording studio

After the announcement the call will be transfered automatically to the programmed extension or disconnected (depending from the configuration)

Configuration via ISA-Tool (Remote Access possible)

CV1-V2: Announcement before Answering

28© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

An external caller is asked by a company-specific announcement to choose one of max. 8 destinations to be connected to.

„call 1 for sales departement, 2 for service hotline, ...“

Multilingualism of announcements and user guidance

PIN-protected exchange to an external destination by suffix dialling of the target number

Display of the external calling number by telephone exchange via CV1-V2

Different announcements for the 4 time periods (day/night) of the Integral 5, combined with specific and independent cycles

Individual announcements can be made in a professional recording studio

Configuration via ISA-Tool (Remote Access possible)

CV1-V2: Automatic Attendant

29© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

an external caller has to be transfered, music will be played in during the time he is on hold

Two different standard-compositions can be choosed (Demo-Hotline: 0180 58366847)

Configuration via ISA-Tool (Remote Access possible)

Individual compositions can be recorded in a professional recording studio)

CV1-V2: Music on Hold

© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

V20 Cable Distributorand

PB1 Uninterrupted power supply

V20 Cable Distributorand

PB1 Uninterrupted power supply

31© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

V20 Cable Distributor

32© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG

PB1 – Uninterrupted power supplyIntegral 5PB1

PB1 (Uninterrupted power supply)

bridge time max. 40 min. no load voltage max. 20 min. full load

expandable

Offizieller Lieferant konvergenter Kommunikationslösungen für den FIFA World Cup™ 2002 und 2006

und den FIFA Women’s World Cup USA 2003

33© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG