© 2004 University of Rochester Libraries Slide 1

Enhancing DSpace Based on a Work-Practice Study

DSpace Federation User Group Meeting

March 10, 2004

Dave Lindahl, Manager, Digital InitiativesNancy Foster, Lead Anthropologist

University of Rochester

© 2004 University of Rochester Libraries Slide 2

Acknowledgments

The University of Rochester and River

Campus Libraries thank the

Institute of Museum and Library

Services

for their generous support of this project

through a National Leadership Grant.

© 2004 University of Rochester Libraries Slide 3

Objectives

1. Customize DSpace so that…

Faculty want to use it Faculty put a lot of

good content into it

2. Provide insights about grey literature

How faculty produce and share their own

How they find and use others’

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Design

Traditional approach

Limited user input Mostly after

prototpying

Co-design approach User engaged from

the beginning “Discover” user

needs Refine with user

input

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Work-Practice Study

Adapts traditional anthropological methods

Observe and document people engaging in

their normal activities

Conduct interviews

Ask about customary practices and tools

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Work-Practice Study

Study at RIT Study of work

practices of faculty and library staff

Co-design of a tool (ImageShare)

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Work-Practice Study

Study at RIT Fieldwork

Tours, interviews, and observation Committees on systems, copyright, cataloging,

and digitizing Capture and representation

Videotaping, audio, artifacts Storyboards

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Work-Practice Study

Study at RIT Library Staff Use

Integrated with library catalog Faculty Use

Light table metaphor (drag and drop surface) Carousel view (side by side display) Access to class presentation (HTML export)

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Work-Practice Study

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Work-Practice Study

Stages of this study Discovery

Data gathering Concepts

Engineering Design Programming

Cycles of use and refinement

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Data Gathering

Modified work-practice study

Interviews with faculty members

Videotape

Usually in their offices

Demonstration of typical research activities

Tour of office

Attention to grey literature

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Interview Tools and Outputs

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Interview Transcripts

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Interviews

First round: sixteen interviews

Economics

Linguistics

Physics

Political Science

Visual and Cultural Studies

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Project Teams

Core Team Librarian Computer scientist Anthropologist Collection developer Programmer Graphic designer

Project Team Core team plus four

reference librarians and a cataloger

Overall project responsibility

Added expertise, work the camera, get faculty to talk to us

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Stages of this study Discovery

Data gathering Concepts

Engineering Design Programming

Cycles of use and refinement

Work-Practice Study

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 Raw Data

Raw data from videos

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Preliminary Findings

Native organizational schemes Tasks Timeline Projects Sites Media and materials Computer contents

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Preliminary Findings

Institution’s grey literature concerns… Permanence: the safekeeping of works of enduring

value Communication: the sharing of its own faculty’s

scholarly output Prestige: showcasing the work of university faculty and

researchers to enhance the image of the institution Budget: finding alternatives to the purchase of high-

priced, commercially published journals (“not paying twice for the same work”)

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Preliminary Findings

Individuals’ grey literature concerns…

Permanence: the safekeeping of works of enduring

value Prestige: building one’s own reputation Communication: sharing one’s own papers with

colleagues and the public and gaining access to the work of others

Research robustness: finding and using the full range of other scholars’ work in one’s own work

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Brainstorming

Project team Interviews and transcripts Magic wands

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Wands

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Wands

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Wands

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Wands

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Wands

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Brainstorming

A range of ideas (>100) General ideas about what faculty want and

need Specific enhancements to institutional

repository software

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Brainstorming

Raw Data

Findings Concepts

Concepts

Inspiration

Problemsolving

Analysis

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Concepts

Measure and communicate quality Community peer review Popularity Published reviews Bibliographic references Supporting data Discussion groups Recommendation to colleagues and peers Visually cued rating system based on multiple,

independent factors

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Concepts

Augment current research process Annotation of online content Research process capture tool Automate retaining copyright Include data with article Generate citation links and cited by lists

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Concepts

Provide an authoring environment Collaborative authoring Document management, versioning Backup safety net Easy transition to publish in institutional archive Integrate with…

Office applications Email client Discipline-specific tools

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Concepts

After it’s published, now I can… Fix errors in published work Withdrawal notification Track what others do with my stuff Read reviews / see who cites my work Provide supporting data Grant permission to use

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What’s Next?

Open-access folder has… This presentation

Additional findings will be added

http://docushare.lib.rochester.edu/docushare/dsweb/View/Collection-331

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Questions?