© 1998 CSC. All rights reserved. 1 CSC Danmark International Operations Computer Sciences Corporation IOPNTS IOPNTS Overview of Telematic Systems October

© 1998 CSC. All rights reserved. 1CSC Danmark International OperationsComputer Sciences Corporation

IOPNTS

IOPNTS Overview of Telematic

Systems

October 1999


IOPNTS

Telematic Systems


IOPNTS

The following areas are covered:

• Telematic systems • In general• Technologies and Standard Directions• Transmission Standards• Services• Applications

• Key issues on • Physical Infrastructure • Organisational Pattern

• Security requirements

Issues covered

Telematic Systems


IOPNTS

• All countries provided information on their Telematic infrastructure

• Most countries have identified the main telematic service providers

• Most countries have or have plans for National Administrative Networks

Telematic systems overview EU

FI

SE

DK

UK

IR

DE

AT

NL

BE

LU

FR

ES

PO

IT

GR

IS

NO

PL

CZ

EE

SI

The Telematic infrastructure X X X X X X X X X X X X X X X X X X X X X X

National Administrative Network X X X X X X X X X X X X X X X X

Sector networks & Projects X X X

Main providers of telematicservices

X X X X X X X X X X X X X X X X

Telematic Systems

General Information responses


IOPNTS

Technologies and StandardDirections

EU

FI

SE

DK

UK

IR

DE

AT

NL

BE

LU

FR

ES

PO

IT

GR

IS

NO

PL

CZ

EE

SI

Regulations or Recommendations for StandardsOpen Standards & IP Technology X X X X X X X X X XEU Guidelines X XTrends in the use of Telematic Technology

Transition towards IP technology X X X X X X X X X X X X X X X X X X X X X XAdm. Intranets implemented orplanned

X X X X X X X X X X X X X X X X X X

X400 X X X X X X X X X X X X X X

Support of Industrial standards required

IBM: CICS, SNA X X X

• There is a clear trend towards IP technology

• However other technologies must be supported (X400, CICS, SNA …)

Telematic Systems

Telematics Technologies and Standard Directions


IOPNTS

The following 3 tables present the responses to questions on the use of specific techniques within the administration in terms of whether these are:

O In operation

I Under implementation

P Planned or Envisaged

- Not used or no information

Telematic Systems

Telematic Transmission Standards


IOPNTS

Telematic TransmissionStandards

EU

FI

SE

DK

UK

IR

DE

AT

NL

BE

LU

FR

ES

PO

IT

GR

IS

NO

PL

CZ

EE

SI

Telephone (PSTN) O O O O O O O O O O O O O O O O O O O O O OLeased lines O O O O O O O O O O O O O O O O O O O O O OMobile Access (GSM) O O O O O O P O O O O O O O O O O O - O O OADSL - O O - O O - - - - - - O - P - P - - - O OISDN O O O O O O O O O O O O O O O O O O - O - OSatellite VSAT, SDS - O - - O O - - - - P - O O - - - - O - - -X.25 O O O O O O O O O O O O O O O O O O O O O OATM O O O - O O O O O O O O O O O I P - O O O OFrame Relay O O O O O O O O O O O - O O O - - O O O O O

• For all countries the basic telematic infrastructure is present

Telematic Systems

Telematic Transmission Standards


IOPNTS

Telematic Services EU

FI

SE

DK

UK

IR

DE

AT

NL

BE

LU

FR

ES

PO

IT

GR

IS

NO

PL

CZ

EE

SI

Message handling O O O O O O P O O O O O O O O I O O I O O OFile transfer O O O O O O O O O O O O O O O I O O - O O OInteractive access (incl. C/S &WWW)

O O O O O O O O O O O O I O O I O O - O O O

Video and data conferencing - O O - O O P P O O - O O O O I O - - O O PDirectory services O O O - O O - P O O - I O I O I - P - O - ODatabase access services - O O O O O O O - O - I O O O - O - - O O ODocument interchange (MH & FT) O O O O O O P O O O O I I O O - O O - O O OData collection O - O O - - O O - - - I - - - - - O - - - -

• All the services listed are widely used and should be supported by the EuroDomain.

Telematic Systems

Telematic Services


IOPNTS

Telematic Applications EU

FI

SE

DK

UK

IR

DE

AT

NL

BE

LU

FR

ES

PO

IT

GR

IS

NO

PL

CZ

EE

SI

Document Filing and Retrieval O O O O O O I O - I O - O O O - O O - O I OJournal systems - O O O O O - O - - - - O O - - O O - - - OLanguage translation - P - - P P P P - I I - - O - - - - - O P -Geographical Information Systems - O O O O O I O O - O - O O O - O O - O O OEngineering Application - O O - O O I O - - O - O O - I O O - - - -Conferencing - O O - O O P - - - - - O O O - O - - O P PSystem/Network Management - O O O O O O O - - - - O O O I O O - O O OElectronic Mail Systems O O O O O O O O O O O I O O O I O O O O O OWeb access applications(browsers)

O O O O O O O O O O O O O O O I O O O O O O

• Again E-Mail and Web facilities are required• Conferencing should be extended to the EuroDomain• The response to Language translation is remarkable

Telematic Systems

Telematic Applications


IOPNTS

• E-Mail services is a must

• IP protocol must be supported

• X400 is widely used and must be supported

E-Mail EU

FI

SE

DK

UK

IR

DE

AT

NL

BE

LU

FR

ES

PO

IT

GR

IS

NO

PL

CZ

EE

SI

E-Mail in general X X X X X X X X X X X X X X X X X X X X X X

X400 X X X X X X X X X X X X X X

Internet Protocol X X X X X X X X X X X X X X X X X X X X X X

Telematic Systems

Telematic Applications E-Mail


IOPNTS

• There is a general need for EDI services

• EDIFACT is the preferred format

• Newer formats should be considered

Electronic Document Exchange EU

FI

SE

DK

UK

IR

DE

AT

NL

BE

LU

FR

ES

PO

IT

GR

IS

NO

PL

CZ

EE

SI

EDI in general X X X X X X X X X X X X X X X X X

EDIFACT X X X X X X X X X X X X X

XML, SGML, EFI X X X X

Telematic Systems

Telematic Applications Electronic Document Exchange


IOPNTS

Key issues on Physical Infrastructure and Organisational Pattern

Key issues EU

FI

SE

DK

UK

IR

DE

AT

NL

BE

LU

FR

ES

PO

IT

GR

IS

NO

PL

CZ

EE

SI

Physical Infrastructure

System diversity XOpen interfaces, standardisation X X X X X X X XSystem integration X X X X X X X X X X X XInfrastructure in remote areas X X X X X X XRemote work X XFuture tech., e.g. Interactive TV X X X XOrganisational PatternThe effect of telematic on theadm.

X X X

Regional autonomy X XCross sector co-operation and co-ordination

X X X X X

• System integration and co-operation between administrations is an issue

• Likewise the infrastructure in remote areas

Telematic Systems


IOPNTS

Security Requirements


IOPNTS

The main findings are centred round the following statements:

• Privacy in terms of protection of data about citizens (and businesses)• “Personal Data Protection Act” or similar legislation is a prime reason

for security• Protection of the individual rights covers storing, processing and

circulation of personal data.• National law does not distinguish between whether personal data is

used at National or Trans-National level.• The main concern is on exchange of data between administrations

within the National boundaries• Little or no mentioning of exchange of data at Trans-National level• Security aspect of reliability is rarely mentioned


Findings


IOPNTS

These findings may be put in a more general context

Cultural impacts• Human rights• Intellectual rights• Interest of the State• And more

National Legislation• Personal Data

Protection Act• Restrictions on registers• And more

The frame within which it is allowed to operate:• Restriction on collection and storing of sensitive data• Restriction on access to data• Restriction on sharing of data• Requirements on the reliability of data

Influence

DefineInfluence


Structuring the Findings


IOPNTS

The definition of the borders of the frame is defined by the Nations.

Some trans-National co-ordination has occurred in bilateral or collective agreements (EU, OECD, ….)


Structuring the Findings


IOPNTS

All information kept by the administration is sensitive unless defined as public.

Therefore sharing of data (telematic exchange) is only allowed between specific authorised administrations. Within the Nation as well as externally.

When an agreement has been arranged both parts have agreed to treat the information according to the agreement.

And the exchange must be safe according to the security level.


A good starting point


IOPNTS

The requirements for exchange of information are:

• Delivery (non repudiation)• No incorrect delivery • The messaged is un-opened• The message is un-copied• Identity of the sender

These must be guaranteed:


Safe transmission

Documents

© 1998 CSC. All rights reserved. 1 CSC Danmark International Operations Computer Sciences Corporation IOPNTS IOPNTS Overview of Telematic Systems October