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New Product Idea
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The Fruit RipenerSujin Chang
Sarah-Jane Plexman
Stefani Pandovski
Mark Bell
Staney Varghese
Adam Wexler
Overview
• Canadian Fruit & Vegetable market – Grew 22.2% in 2009, and expected to
grow by 13.6% by 2014• Canadian Food Guide
– children should consume 4-6 servings of fruit & veggies a day
– adults should consume 7-10 servings of fruit & veggies a day
Trends
• Health & Wellness– nutritional , superfruits, locally sourced
• Time & Convenience • Organic Food Movement• Family Dynamics
– More singles, or dual income families• Economic downturn
– More eating in home
Problem
• Retailers stock produce before it’s ripe in order to maximize shelf life
• Fresh fruits bought on a per consumption basis, not in bulk for storage
Ripe fruit is not always available at retail stores
New Product
A device that gives you the ability to hurry natures natural processes and instantly ripen
those fruits you want to eat or serve immediately, without the hassle of
waiting for it to ripen
Research Objective & Purpose
• Determine if demand exists for an instant fruit ripening product– If so, identify the most relevant target
market: Restaurants, caterers, grocery retailers, end consumers
• Sub-issues to be addressed involve the potential product: design, features, and price
Methodology
• Reverse Search • Phase-1 Research
– Discussion Guide• 13 consumer-level interviews• 6 commercial-level interviews
• Phase-2 Research– Online survey with 50 participants
Findings: Reverse Search
• Google Search: 412,000 results for the term “fruit ripener”
• Top Ad: Catalytic Generators LLC, a company that offers an industrial solution to ripening fruits using ethylene.
• Liivia, the counter top fruit ripener • Westland Superphosphate (fertilizer)• American Ripener, LLC• The All Natural Process Fruit Ripener
Findings: Reverse Search
• Google Adwords Search Breakdown
Number of Searches (Total: 9900)
USA
India
UK
China
Canada
Other regions
Findings: Reverse Search
• Google Trends– Moderate increase in search results (2 yrs)– Highest number of searches were from
India, Malaysia and the Philippines.
Findings: Reverse Search
• Compete.com– 64 destinations for the keyword “ripe
fruit”• About.com (volume: 10.37%)• Answers.com (volume: 7.81%)• Yahoo.com (volume: 6.43%)
• Alexa.com– Fante’s Kitchen Wares Shoppe (rank of
145,360)– Liivia.com (rank less than 100,000)
Findings: Phase-1 Research
• Commercial-level interviews– No overwhelming need– Business owners concerns:
• Operation of the product • Current supply chain practices• More interest in preserving ripeness• Jeopardize ability to market freshness and
quality of fruit
Findings: Phase-1 Research
• Consumer-level interview summary– Very concerned with actual “ripening” process– Interested in:
• value added functionalities• extend shelf life of already ripe fruit
– Parents not as excited in product as much as young singles or recently engaged individuals
– Ethnic consumers
Findings: Phase-1 Research
Additional Findings
Assessment and Implication: Phase 1
• Not wise to target the commercial market for this product– feedback from those in the hospitality
industry and grocery store owners were negative
• Positive response from an unexpected demographic - single or recently engaged males and females, with no kids, between the ages of 25 and 35
Findings: Phase-2 Research
• 50% of respondents see no real benefit in product– “I really don’t see this as a huge problem for me
in my household”
• Number of concerns over safety of product– “How does this thing work exactly? Is it negating
the positive attributes of eating fruit?”
• 76% of respondents not willing to pay more than $20
Assessment and Implication: Phase 2
• Problem thought to exist amongst consumers purchasing unripe fruit is not a concerning issue
• People are accustomed to the process of having to wait for fruit to ripen naturally
• Significant R&D investment required to mitigate risks in order to call ripening process as “safe and healthy”
Recommendation
• Do not go forward with the instant Fruit Ripener– Consumers do not view un-ripened fruit as an
inconvenience– Product that ripens fruit is new to customers
thus leading to fears over safety• Path forward: Scrap idea altogether or
conduct further research to improve marketability of product
Fin