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Classification: Public
dormakaba for *dummies
*not really dummies, just regular people who want to know what we do
Contents
Marketing SSA
2
What does dormakaba do?
Our logo
Why did Dorma and Kaba merge?
Our clients
Our products
Who do I contact for product queries?
Who do I contact for solutions and other services?
Why is dormakaba involved in mountain biking?
Who are @team_dormakaba_sa’s brand ambassadors?
Answers to questions
Marketing SSA
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Question: What does dormakaba do?
Answer: We make access in life smart and secure
This means:
Marketing SSA
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We secure your world …with door access solutions
…literally anything that helps to open, close and lock a door including servicing it
dormakaba is your one-stop shop for building
access solutions … from automatic revolving doors, biometric entry systems, turnstiles, steel
hinges, to interior glass fittings, to sliding doors, card readers for hotel
rooms, coat hooks, door closers, door viewers, key cutting systems, safe
locks, electronic car keys for brands such as Mercedes Benz and so much
more.
…if it goes on a door, you name it, we manufacture and sell it
But,
Marketing SSA
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…dormakaba is not a mass market product.
It is a premium, high quality product.
dormakaba is… the Ferrari of door hardware
… a high-end, European design and aesthetically pleasing product
this means… not everyone can afford us
… but those that do can testify to the product’s reliability and quality
… you pay for what you get
… and we offer a service contract to ensure dormakaba products
installed in buildings continue to work
To sum up
Marketing SSA
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Your trusted partner for smart and
secure access solutions worldwide
Our logo
Dorma (German door hardware) and Kaba (Swiss access control) joined forces in
July 2016
The new dormakaba logo represents the colours associated with both brands:
One line logo: Use whenever possible
Two line logo: To use only in exceptional cases
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Marketing SSA
Question: Why did Dorma and Kaba Merge?Answer: To become the 3rd biggest name in safety and security globally
Marketing SSA
KABADORMA
• Swiss-listed company
• 8500 employees worldwide
• Specializing in electronic access
solutions and access control
•Lodging
•Physical Access Solutions
•Electronic Access Solutions
•Safe Locks
•Master Key Systems
• German family-owned company
• 7500 employees worldwide
• Specializing in architectural
hardware and ironmongery
• Door Hardware
• Entrance Systems
• Interior Glass Products
• Service
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Our clients
These include:
1) Architects
2) Building Developers
3) Engineers
4) Quantity Surveyors
5) Interior Designers
6) Project Managers
7) Merchants/Hardware Stores
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Marketing SSA
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Marketing SSA
Our products
To sum up:
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Question: Who do I contact for product queries?
Marketing SSA
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DOOR HARDWARE
Enscha Labuschagne
+27 11 510 1500
ENTRANCE SYSTEMS
Hugh McGinley
+27 11 510 1500
INTERIOR GLASS SYSTEMS
Willem Strydom
+27 11 510 1500
LODGING SYSTEMS
Jolandie Du Plessis
+27 11 510 1500
PHYSICAL ACCESS SOLUTIONS
Hannes Nortje
+27 11 510 1500
ELECTRONIC ACCESS & DATA
Hannes Nortje
+27 11 510 1500
MASTER KEY & KEY SYSTEMS
Travis Wentzel
+27 11 510 1500
SAFE LOCKS
Hannes Nortje
+27 11 510 1500
MOVABLE WALLS
Willem Strydom
+27 11 510 1500
Question: Who do I contact for solutions and other services?
Marketing SSA
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SERVICE CONTRACTS
Hugh McGinley
+27 11 510 1500
Or 24-Hour Service Hotline
+2786 113 6762
SPECIFICATIONS FOR PROJECTS
Enscha Labuschagne
+27 11 510 1500
PRICING
GLASS: [email protected]
ENS & AUTOS: [email protected]
DHW: [email protected]
+27 11 510 1500
CUSTOMER ACCOUNTS
Joanne or Anna
+27 11 510 1500
SUPPLIER ACCOUNTS
Deidre or Leandra
+27 11 510 1500
HEALTH AND SAFETY
Anika Benadie
+27 11 510 1500
OPERATIONS
Willemien Grobler
+27 11 510 1500
MARKETING
Travis Wentzel
+27 11 510 1500
CUSTOMER SERVICE
Heath Sherwood
+27 11 510 1500
Question: Why is dormakaba involved in Mountain Biking (MTB) ?
Answer: Because MTB promotes a healthy living and our clients
are mountain bikers
Marketing SSA
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This allows us to host unique events where clients can interact with the dormakaba MTB professionals
And if they love MTB and Team dormakaba, then they will love dormakaba and want to use our products & solutions.
*follow us on Twitter, Instagram and Facebook
Using the @team_dormakaba_sa events and
social media accounts, we are able to reach
new clients and get new business as well as
encourage people to explore the great outdoors
…haven’t you heard that mountain biking is the new golf?
Question: Who are our @team_dormakaba_sa ambassadors?
Marketing SSA
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NICO PFITZENMAIER
Former MTB World Champion
Energy Healer
Sports massage therapist
Mentor & trainer
Host of dormakaba MTB clinics
@nicozen4
CANDICE LILL
Olympian
Elite Women’s MTB Athlete
Riding partners with Vera Adrian
Newlywed to Darren Lill
Student
@candice_mtb
VERA ADRIAN
Olympian
Elite Women’s MTB and Road Athlete
Riding partner with Candice Lill
Bcomm Graduate
@vera_adrian7
@team_dormakaba_sa
Marketing SSA
16 *follow us on Twitter, Instagram and Facebook
Answers to Questions (that we have actually been asked)
Marketing SSA
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Q: Does dormakaba sell the glass to go with the fittings?
A: No, we have business partners we can refer you to [email protected]
Q: How much is a door?
A: We do not sell the actual door, rather all the components on it. What are you
looking for?
Q: Do we sell fire doors? How much are they?
A: We sell the components on a fire door, but not the fire door itself, we have a
business partner we can refer you to [email protected]
Q: Can a dormakaba door closer carry a 500kg door?
A: The door is not carried by a door closer but by the hinges. Contact DHW
(Pg12&13)
Perhaps you’ve asked them too…
Marketing SSA
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Q: Is SAFE LOCK the same thing as SAFLOK
A: No, SAFE LOCK refers to the product division that deals with locks on safes
(contact [email protected]) SAFLOK refers to our brand of
lodging/hospitality locks (contact [email protected])
Q: How do I order KABA products?
A: Because KABA products are so unique, they need to be specified specifically.
You can contact the specific product manager for more information (Pg12)
Q: What should I do if I don’t have an answer for a client?
A: Be clear on their query, transfer them to a department or take a message for the
department and get them to urgently contact the client (Customer First)
Q:Where can I buy your products ?
A: Depends on the product. First contact a dormakaba specifier to assist you with
product queries [email protected]
Thank you
Dormakaba South Africa (Pty) Ltd2 Gravel DriveKya Sands Business ParkKya Sands
www.dormakaba.com+27 11 510 1500
DisclaimerThis communication contains certain forward-looking statements, e.g. statements using the words "believes", "assumes", "expects", or
formulations of a similar kind. Such forward-looking statements are based on assumptions and expectations which the company believes
to be well founded, but which could prove incorrect. They should be treated with appropriate caution because they naturally involve
known and unknown risks, uncertainties and other factors which could mean that the actual results, financial situation, development or
performance of the company or Group are materially different from those explicitly or implicitly assumed in these statements. Such
factors include:
The general economic situation / Competition with other companies / The effects and risks of new technologies / The company's ongoing
capital requirements / Financing costs / Delays in the integration of acquisitions / Changes in operating expenses / Fluctuations in
exchange rates and raw materials prices / Attracting and retaining skilled employees / Political risks in countries where the company
operates / Changes to the relevant legislation / Realization of synergies / Other factors named in this communication
If one or more of these risks, uncertainties or other factors should actually occur, or if one of the underlying assumptions or expectations
proves incorrect, the consequences could be materially different from the assumed ones. In view of these risks, uncertainties and other
factors, readers are cautioned not to place undue reliance on such forward-looking statements. The Company accepts no obligation to
continue to report or update such forward-looking statements or adjust them to future events or developments. The Company
emphasizes that past results and performances cannot lead to conclusions about future results and performances. It should also be
noted that interim results are not necessarily indicative of year-end results. Persons who are unsure about investing should consult an
independent financial advisor.
This document constitutes neither an offer to sell nor a call to buy securities of dorma+kaba in any legal system.
Kaba®, DORMA®, Com-ID®, Ilco®, La Gard®, LEGIC®, SAFLOK®, Silca® etc. are registered brands of dorma+kaba Group. Country-
specific requirements or business considerations may mean that not all dorma+kaba Group products and systems are available in all
markets.
