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CRM Gadget 2 GoInformationRoadmapNext features
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Fellow Consulting AG
CRM Gadget ² GoThe CRM Gadget Desktop Version for Oracle CRM On Demand
Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
CRM Gadget ² Go
2
Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
CRM Gadget 2 Go is an offline client
for Oracle CRM On Demand.
Use it without internet connection,
access and maintain your CRM data
from wherever you are and synchronize
back to your CRM On Demand
when you are back in the office.
What is CRM Gadget ² Go?
3
Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
How to use CRM Gadget ² Go
With CRM Gadget 2 Go you can maintain your CRM data like Accounts,
Contacts, Opportunities and Activities with a smart user interface and full
offline functionality.
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Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
Work offline
CRM Gadget 2 Go allows you to maintain your CRM data offline, for example
on customer site or on travel. Synchronize the changes you did to your Oracle
CRM On Demand.
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Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
Close the loop
The link feature allows you to easily relate all kinds of data together.
Establish relationships between Accounts, Contacts and
Opportunities.
Use quick search to find all relevant data in only one window and use
the “Link” to close your data loops.
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Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
Individual filters
Create your own filters and bookmark them as favorites.
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Drag & Drop
Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
See the context
Use the mind map feature to
visualize relationships.
See all important relations for an
account within your CRM system at
a glance.
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Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
CRM Gadget ² Go product roadmap
March 08, 2010
April, 2010
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Custom Object
Service Request
&
Layout Manager
+ ++
June, 2010
Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
Social CRM in CRM Gadget ² Go
Social Apps
CRM Gadget 2 Go integrates modern web applications,
such as Google Maps and Facebook.
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Chat with colleagues and share records through the
integrated Google Talk.
Keep your contacts up to date and add missing information
by synchronizing with Facebook and LinkedIn.
Be informed about the latest company activities using
Google News.
Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
11
Why Social CRM?
Observe your competitors
Get a clearer picture of your competitor or of a competing offer. Differentiate more easily and develop your uniqueness for
your customers.
Increased conclusions of a sales.Observe potential customers
Get structured up to date information about potential customers and gain a
better market position.
Increased lead generation & increased conclusions of a sales.
Market development
Achieve your target marketing task easily.
Increased lead generation.
Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
CRM Gadget ² Go Layout Manager
Create your own layouts with the "CRM Gadger 2 Go Layout Manager“. (Coming in version 1.0)
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Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
Layout Manager Views
Default View• The standard On Demand configuration
Administrator View• Customizations coming from your CRM On Demand
User Individual View• Customizations done individually by
each user in CRM Gadget 2 Go
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Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
14
Setup & Maintenance
Description Price
Client, maintenance & support 4.95 € per User per Month
Development of a Customer Repository
1.500.- € One Time Setup
Special custom enhancements 90.- € per Hour
Copyright 2010 Fellow Consulting AG. Confidential, all rights reserved.
CRM Gadget ² GoPlatinum Partner
15
Resources & Contact
CRM Gadget ² Go Website• https://desktop.crm-gadget.com
Contact us
• [email protected]• http://www.fellow-consulting.com