MIRUM AGENCY 2014

by Joan Lumanauw | May, 2015

Session 4:

TASK & FEATURE ANALYSIS

Now that we know the principles of Usability

How do we implement it?

Discover Define Design Validate Develop

Stakeholder Interview

Business Requirement

Doing

Output

User Research

Success Metrics

Target Audience

Goals & Objectives

Competitors

Brand Vision

User Personas

Needs Triggers

Motivations

Goals

Creative Ideation

Idea

Campaign/Product

Source

User Journey

ExperienceMapping

CTA

Usability Testing

Validated Prototype

Production

Graphic Design

Code

Launch

Real Users Real Users

User-Centered Design Process

Activity

Requirement Gathering UX Design

Feature Analysis

IAUI

Task Analysis

Sitemap & Prototype

User Flow

Goals

Discover Define

Stakeholder Interview

Business Requirement

Doing

Output

User Research

Success Metrics

Target Audience

Goals & Objectives

Competitors

Brand Vision

User Personas

Needs Triggers

Motivations

Creative Ideation

Idea

Campaign/Product

Source

User Journey

ExperienceMapping

CTA

Real Users

Activity

Design Validate Develop

Requirement Gathering UX Design

User Flow

Feature Analysis

IAUI

Usability Testing

Validated Prototype

Production

Graphic Design

Code

Launch

Real Users

Task Analysis

User-Centered Design Process

This is where usability starts

Sitemap & Prototype

Task Analysis Requirement Definition

Feature Analysis

Requirements Gathering Process

What steps must a user take to reach our goals.TASK ANALYSIS

Defines what we want the users to do

Defines how we want them to do it

Task AnalysisBusiness Analysis

Common sense is your no.1 tool.

1. Slow down and walk through the process from a users perspective.Imagine that the users are you at your least sober moment.

3. Break down the tasks into more step-by-step detailed subtask.

• When are they likely to get frustrated?

• How can we anticipate their needs?

• How can we speed up their learning process?

Task Analysis

2. Identify all the major task a user needs to accomplish.

A user flow often reveal the hidden complexity of everyday activity

The Output: User Flow

Task Analysis & User FlowIn pairs, conduct a task analysis and compare the user flow of booking a hotel room in these two websites.

Exercise 2.1

A list of all the information, features, capabilities users require to complete the tasks

REQUIREMENT DEFINITION

Essential

Simple Complex

Nice to have

In pairs, map out all the requirements of both website and put them on the feature priority diagram.

Feature AnalysisExercise 2.2

ANY QUESTIONS?