Upload
mariana-morris
View
3.318
Download
0
Tags:
Embed Size (px)
Citation preview
@MarianaMota #BGWS15
Mariana Mota UX Designer
Oxford Computer Consultants | UX Oxford | TalkingDesign.io
UX is team work!
@MarianaMota #BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
UX Oxford
@MarianaMota #BGWS15
Are you crazy? I can’t do that! ” - developer
“
@MarianaMota #BGWS15
This looks nothing like the design I made! ” - designer
“
@MarianaMota #BGWS15
The team doesn’t take ownership for their tasks” - project manager
“
@MarianaMota #BGWS15
us them
#BGWS15
@MarianaMota #BGWS15
Designing or developing in isolation is not an option.
@MarianaMota #BGWS15
us
#BGWS15
@MarianaMota #BGWS15
the project team
#BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
@MarianaMota #BGWS15
Teams
Techniques
Communication
@MarianaMota #BGWS15
Teams
Techniques
Communication
@MarianaMota #BGWS15
Teams
Techniques
Communication
@MarianaMota #BGWS15@MarianaMota #BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
@MarianaMota #BGWS15
https://userresearch.blog.gov.uk/2014/08/06/have-you-had-your-recommended-dose-of-research/
@MarianaMota #BGWS15
Government Digital Service
@MarianaMota #BGWS15@MarianaMota #BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
UX project lifecycle
@MarianaMota #BGWS15
Meet users early and often.
@MarianaMota #BGWS15
Teams
UX techniques
Communication
@MarianaMota #BGWS15
8 essential UX techniques 1. Contextual research 2. User interview 3. User flow 4. Question-Missing-Idea 5. The Product Canvas 6. Sketching 7. Stakeholder workshop 8. Project retrospectives
@MarianaMota #BGWS15@MarianaMota #BGWS15
Contextual research
@MarianaMota #BGWS15@MarianaMota #BGWS15
MarianaUX Designer
MarkProject Manager Reynold
Account Manager
TimDeveloper
@MarianaMota #BGWS15
Contextual research
@MarianaMota #BGWS15@MarianaMota #BGWS15
PaulSupport and training
MarianaUX Designer
Ant User
User interview
@MarianaMota #BGWS15@MarianaMota #BGWS15
User flow
@MarianaMota #BGWS15@MarianaMota #BGWS15@MarianaMota #BGWS15
Question - Missing - Idea
User flow
@MarianaMota #BGWS15@MarianaMota #BGWS15@MarianaMota #BGWS15
Question - Missing - Idea
@MarianaMota #BGWS15@MarianaMota #BGWS15
Question - Missing - Idea
User flow
Wireframes
@MarianaMota #BGWS15
http://www.romanpichler.com/tools/product-canvas/
@MarianaMota #BGWS15
The product canvas
@MarianaMota #BGWS15@MarianaMota #BGWS15
The product canvas
@MarianaMota #BGWS15@MarianaMota #BGWS15
Target groupUser flow
Sketches
Sprint goal
Sprint tasks
MetricsGoal
@MarianaMota #BGWS15@MarianaMota #BGWS15
Sketching
@MarianaMota #BGWS15
Sketching & Inspiration board
@MarianaMota #BGWS15
Feel comfortable sharing unfinished work.
@MarianaMota #BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
Stakeholder workshop
@MarianaMota #BGWS15@MarianaMota #BGWS15
Project retrospectives
http://plans-for-retrospectives.com/
@MarianaMota #BGWS15
Teams
Techniques
Communication
@MarianaMota #BGWS15
Verbal communication:
Facilitator & Leader
@MarianaMota #BGWS15
Facilitator language• Warm and neutral
• Active listening
• Passive and inclusive tone
“How about…”
“Maybe we can…”
“What if…”
@MarianaMota #BGWS15
Leader language• Competence
• Expert
• Direct and muscular language
“That’s absolutely right, and here’s why…”
“I completely agree because…”
“This is my plan…”
@MarianaMota #BGWS15
When asking for feedback:• State clearly:
Where you are at What you expect feedback on
• Ask clear questions
• Explain the rationale for your decisions
@MarianaMota #BGWS15
When giving feedback:
• Ask the current status of the design
• Question first. Comment last.
• Explain technical challenges
• Don’t refer to your personal taste. Refer to the briefing and user research.
@MarianaMota #BGWS15
Avoid:
“I don’t like it.”
“Can’t do it” (without explaining why)
@MarianaMota #BGWS15
Go back to the brief.
@MarianaMota #BGWS15
Designers need to know
the ‘why’s.
@MarianaMota #BGWS15
How many designers does it
take to change a light bulb?
@MarianaMota #BGWS15
Answer:
Does it have to be a light bulb?
How many designers does it
take to change a light bulb?
@MarianaMota #BGWS15
“Give it 5 minutes.”
https://signalvnoise.com/posts/3124-give-it-five-minutes
@MarianaMota #BGWS15
“If someone loses, you did it wrong”
When negotiating…
http://www.artofmanliness.com/2011/05/11/how-to-haggle-like-your-old-man/
@MarianaMota #BGWS15
Communication tools
@MarianaMota #BGWS15
Github
Photo: https://help.github.com/assets/images/help/pull_requests/conversation.png
@MarianaMota #BGWS15
Jira
@MarianaMota #BGWS15
@MarianaMota #BGWS15@MarianaMota #BGWS15
Trello
@MarianaMota #BGWS15
Trello
@MarianaMota #BGWS15
@MarianaMota #BGWS15
Sqwiggle
@MarianaMota #BGWS15
But let’s not settle.
@MarianaMota #BGWS15
But let’s not settle.
We work with technology.
@MarianaMota #BGWS15
But let’s not settle.
We work with technology.
It’s always changing.
@MarianaMota #BGWS15
But let’s not settle.
We work with technology.
It’s always changing.
This process will change.
@MarianaMota #BGWS15
So,
@MarianaMota #BGWS15
So,
Let’s keep meeting up,
discussing, improving.
@MarianaMota #BGWS15
So,
Let’s keep meeting up,
discussing, improving.
Regularly.
@MarianaMota #BGWS15
Thank you.
marianamota.com
marianamota.com/ux-is-team-work
@MarianaMota