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O N E Q U E S T I O N

The Red Queen Race

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As presented at An Afternoon with Startups at DIBI, June 7th 2011.

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O N E Q U E S T I O N

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+ Actually Useful

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+ Actually Useful = PROFIT!!

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Aren’t you done yet?

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CharlesDarwin

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1859

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"It takes all the running you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that!"

- The Red Queen, Through the Looking-Glass

The

Red QueenTheory

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O N E Q U E S T I O N

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Aren’t you done yet?

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N O

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N E V E R

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The

Red QueenRace

Roan LaveryProduct Director, FreeAgentroanlavery@

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G E N E S I S

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Scratch that itch

caseywilliamson

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The big picture

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Stock

File Accounts

Payroll

Receipts

Estimates

InvoicingTime Tracking

ExpensesBudgeting

Pay Taxes

Cashflow

Bills

Banking

Ecosystemvisualisation

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Stock

File Accounts

Payroll

Receipts

Estimates

InvoicingTime Tracking

ExpensesBudgeting

Pay Taxes

Cashflow

Bills

Banking

Ecosystemvisualisation

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Stock

File Accounts

Payroll

Receipts

Estimates

InvoicingTime Tracking

ExpensesBudgeting

Pay Taxes

Cashflow

Bills

Banking

Ecosystemvisualisation

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Stock

File Accounts

Payroll

Receipts

Estimates

InvoicingTime Tracking

ExpensesBudgeting

Pay Taxes

Cashflow

Bills

Banking

Ecosystemvisualisation

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TheParadox

It has to be simple.

Yes! But it has to do loads.

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Laffercurve

Tax rate %0 100

Revenue

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Laffercurve

Functionality

CustomerSatisfaction

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"The world is complex; our tools need to match that complexity."

- Don Norman

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- Don Norman

"It’s not complexity that’s the problem, it’s bad design"

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Run upstairsthomas_hawk

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E V O L U T I O N

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FUNCTIONALITY

RELIABILITY

USABILITY

PROFICIENCY

CREATIVITY

Hierarchy of Needs

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nora kann fliegen

Where next?

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API

User permissions

SearchUsage metrics

Photo gallery

User commentsRatings

Upload UI

Categories

Back ups

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API

User permissions

Search

Usage metrics

Photo gallery

User comments

Ratings

Upload UI

Categories

Back ups

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API

User permissions

Search

Usage metrics

Photo gallery

User comments

Ratings

Upload UI

Categories

Back ups

Strategy

Who benefits?

Profit!

Niche audiences, New territory, Join the dots

Users, Sales, Marketing, Engineering

New market, Upsell, Reduce overheads

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Your users are your Product Development

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Your users are your Product Developmentand Marketing

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Stéfan

Stand out

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Give them something remarkable and make it easy to tell their friends”

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Give them something remarkable and make it easy to tell their friends”

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Result

Over 50% of new signups come via referral

Standard conversion rate ~ 20-30%

Referred conversion rate ~ 50%