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The perfect UX designer toolkit Chui Chui Tan @ChuiSquared
@ChuiSquared
Chui Chui Tanhttp://www.fivesimplesteps.com/products/international-user-research
User Experience (UX) design
User, user, user
The most important tool for UX design: the users.
@MeenaKadri
User research
Face-to-face interview
Face-to-face interview
Silverback
Notational velocity
Pen and paper Evernote
TextExpander
Ethnography
Moderated remote testing
Webex
Skype
GoToMeeting
Adobe Connect
Slingshot
Pear note
Unmoderated remote testing
UserTesting.com
WhatUserDo.com
Netizen Testing
OpenHallway
Userlytics
Loop11
Guerilla testing
Online survey
Photo: www.surveycompare.net/paid-surveys/earn-money-online-surveys
Call centre listening
Store visit
Choose the one suits you the best
Budget
Time
What are you testing
What do you want to find out
Resources
Who are your users
Where are your users
DesignUser
research
Wireframing : Low-fi
Pen and paper
Sneakpeekit
uistencil
Wireframing : Low-fi
Keynote / Powerpoint
Wireframing: High-fi
Axure InDesign
Omnigraffle Sketch
Interaction and animation design
HTMl + CSS + JS
Axure
Hype
InVision
Flash
Justinmind
Indigo Studio
Prototyping
StrategyDesignUser
research
IA Strategy
Content Strategy Inventory (Quan) and audit (Qual)
Content Analysis Tool (CAT) Google Spreadsheet
Customer experience map
What users do
Tasks
Emotion
Choosing Specifying Financing Buying
‘Bottom half of the experience map’ can be used, for example, …
What users do
Phase 2
Web
Call centre
Competitor
Tasks
Emotion
Choosing Specifying Financing Buying
StrategyDesignUser
research
Communicate
User researchers
Designers
Front-end developers
Back-end developers
Business Analysts
Business stakeholders
Business stakeholders
SEO consultants
@Shopify
Keeping track
Workshop
Workshop tin
@Screenpunk
If you want to create a good user experience design, you need to involve your users in the process. !What others are doing in the industry does not mean it’s a good practice for good user experience.
User experience Vs Creativity
@Nebraska Oddfish
There’s a balance between being bold or creative and providing good user experience.
If you’re not talking to your users or taking into consideration their needs and behaviours, what you created might be a piece of beautiful art but is not usable and won’t convert sales or increase conversion rates.
www.hcdconnect.org/methods
www.pinterest.com/mistergough/digital-tools-for-service-design/
Pinterest boards on UX Tools
www.portigal.com/blog/seventeen-types-of-interviewing-questions/
User research
www.uxbooth.com/articles/the-art-of-guerilla-usability-testing/
www.uxbooth.com/articles/complete-beginners-guide-to-design-research/
www.smashingmagazine.com/2011/10/20/comprehensive-review-usability-user-experience-testing-tools/
www.nngroup.com/articles/which-ux-research-methods/
http://alistapart.com/article/beyond-usability-testing
www.cooper.com/journal/2013/07/designers-toolkit-proto-testing-for-prototypes
Sketching, wireframing, prototyping
mashable.com/2013/04/02/wireframing-tools-mobile/
POP - Prototyping on PaperProto.io
www.smashingmagazine.com/2011/12/13/the-messy-art-of-ux-sketching/
www.uxbooth.com/articles/tools-for-sketching-user-experiences/
Mobile prototyping tool
www.smashingmagazine.com/2013/04/29/content-knowledge-is-power/
IA and Content Strategy
www.usability.gov/how-to-and-tools/methods/card-sorting.html
www.usability.gov/what-and-why/content-strategy.html
uxmastery.com/how-to-conduct-a-content-audit/
www.portent.com/data/content-inventory/#audit-step-4-build-the-strategy
uxmag.com/articles/from-content-audit-to-design-insight
Customer experience map
quaero.csgi.com/writable/files/mapping_customer_journey.pdf
/ddeboard/ux-customer-experience-maps/
mappingexperiences.com/
uxdesign.smashingmagazine.com/2011/12/06/effective-user-research-transforming- minds-of-clients/
www.servicedesigntools.org/tools/8
blogs.hbr.org/2010/11/using-customer-journey-maps-to/
/akababa/uxcx-customer-journeys/
