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Performing in-home ethnographic interviews is especially personal for User Experience Designers. But when the research is based on a person's personal health or finances, it gets taken to a whole new level.
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Brad Nunnally Senior User Experience DesignerPerficient, Inc. St. Louis, MO@bnunnally ~ STC Summit 2011
CancerTOBankruptcy
FROM
Users In The Mist
Your Field Kit
Informs Scope
Guides Decisions
Advises Documentation
Unique Experience
Not Always Normal
Gets A Bit Odd
Can Be Uncomfortable
What’s Lost Is Now Gone
Engage With Participant
Follow Their Story
Don’t Lose Focus
Saved By My Best Friend
Haunt You
Over Shadowing
Grip It & Rip It
Joker Of War
Not Too Friendly
Remain Professional
Help Ground You
Pistols And Porn
Shocking!
Don’t Poison Me Bro’
Be Non-Judgmental
Body Language
General Takeaways
Be “On-time”
The Buddy System
Humanize Yourself
Pictures
Business Cards
Project Info
Contact Info
Take The Water
Just As Scared As You
Be 100% Honest!
Brad NunnallyUser Experience DesignerEmail - [email protected] - @bnunnallyBlog - http://www.bradsramblings.comSpeakerRate - http://spkr8.com/t/7474
