47

Skylink App - Presentation

Embed Size (px)

Citation preview

Page 1: Skylink App - Presentation
Page 2: Skylink App - Presentation
Page 3: Skylink App - Presentation

Who we are

We provide our customers with a product and service that allows them to

reclaim the lost or stolen valuables in our lives.

Skylink does this by using UAV’s or Unmanned Aerial Vehicles,

GPS technology, and high resolution image & video capture.

Page 4: Skylink App - Presentation

User overview

The Skylink target audience are men and women ranging in age from 18 to

49 years old. They have either graduated or have had some college

education and have an income ranging from less than 10K to 79K annually.

These are people who are interested in using technology in order to find

their valuable items that have become lost or stolen.

Page 5: Skylink App - Presentation

UX class field trip to Startup Junkie

Page 6: Skylink App - Presentation

User Research:Qualitative and quantitative methods

Page 7: Skylink App - Presentation

User research

Our primary research methods included in-person survey and interviews.

The survey was posted and shared across the teams collective social media

channels and email contact lists.

Our interviews were with potential users of the SkyLink app. These users

were individuals in the community, police departments, small business

owners and large enterprise businesses.

Page 8: Skylink App - Presentation

Online survey questions

Page 9: Skylink App - Presentation

Research analysis:Uncovering the “big picture”

Page 10: Skylink App - Presentation

Research analysis

The analysis of research completed with potential Skylink app users

provides valuable insights about how we can make a better app for our

different users.

The following 3 pages are data visualizations that illustrate the information

gathered from the research analysis.

Page 11: Skylink App - Presentation
Page 12: Skylink App - Presentation
Page 13: Skylink App - Presentation
Page 14: Skylink App - Presentation

User personas:Examples used for UX development

Page 15: Skylink App - Presentation

User personas

The next three pages provide Skylink user personas. These personas have

been developed based on the user research completed. These personas

should be used better understand what is important to the different Skylink

app users and how to add value to their customer experience.

Page 16: Skylink App - Presentation
Page 17: Skylink App - Presentation
Page 18: Skylink App - Presentation
Page 19: Skylink App - Presentation

Milestones presentation: User flows

Page 20: Skylink App - Presentation

Lists and screens:User action lists and required app screens

Page 21: Skylink App - Presentation

User & action lists

The following user action lists provide insights into the experience a user

might have when using the app. This is achieved by listing the app screens

and the actions taken by the user to complete a specific goal.

Page 22: Skylink App - Presentation

User action lists

Page 23: Skylink App - Presentation

App screen lists

The following lists are provided to show the app screens that a specific user

would potentially encounter while using the Skylink app.

Not all screens would be seen by every user. For instance, new and current

users would not have access to the same app screens that an administrator

or customer support user would be able to access.

Page 24: Skylink App - Presentation

App screen chart

Page 25: Skylink App - Presentation

Milestones presentation: Wireframes

Page 26: Skylink App - Presentation

User flows:The path users take while using the app

Page 27: Skylink App - Presentation

User stories

The following 5 pages are Skylink user flow examples. They represent just a

few paths that a Skylink app user would take in order to accomplish specific

tasks. These tasks are based on the user needs lists.

Page 28: Skylink App - Presentation

User flow: Product purchase

Page 29: Skylink App - Presentation

User flow: Product registration

Page 30: Skylink App - Presentation

User flow: Item – product link

Page 31: Skylink App - Presentation

User flow: Manual drone deployment

Page 32: Skylink App - Presentation

User flow: Assisted drone deployment

Page 33: Skylink App - Presentation

Sketch & digital wire frames:The visual roadmap to sequential app screens

Page 34: Skylink App - Presentation

Wireframe: On launch

Page 35: Skylink App - Presentation

Wireframe: Log-in

Page 36: Skylink App - Presentation

Wireframe: Homepage

Page 37: Skylink App - Presentation

Wireframe: Products

Page 38: Skylink App - Presentation

Wireframe: Product description

Page 39: Skylink App - Presentation

UX class field trip to McMillan Studio

Page 40: Skylink App - Presentation

Wireframe: Item library

Page 41: Skylink App - Presentation

Wireframe: Track item

Page 42: Skylink App - Presentation

Wireframe: Track item

Page 43: Skylink App - Presentation

Wireframe: Item link notification

Page 44: Skylink App - Presentation

Wireframe: Notification confirmation

Page 45: Skylink App - Presentation

UX class field trip to fly the drone

Page 46: Skylink App - Presentation
Page 47: Skylink App - Presentation