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| F:\Projec PRES | Contr be y cts\1215 IIR Con SENTATI rol Room De y ond nference\Sessio ON PAP esign & Ope arc h on\Russell Ocke ER rations Con h itec t endon Session ference | t ure Presentation Pa 11-12 Marc & int C aper for website ch 2013 | S erio r c be e.docx | | Pag Sydney Au r des abn 85 91 dc ge 1 of 12 | stralia | ign 14 246 230

Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

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Russell Ockendon, Control Centre Built Environment Design Consultant presented this at the Control Room Design and Operations Conference. This event will provide you insight into streamlining operations, optimising efficiency & managing costs in your control room facilities, through effective design and operations. Russell will be speaking at the 2nd Annual Control Room Design & Operations Conference in March 2014. For more information, visit http://www.informa.com.au/controlroomdesign

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Page 1: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

| F:\Projec

PRES | Contr

beycts\1215 IIR Con

SENTATI

rol Room De

yondnference\Sessio

ON PAP

esign & Ope

archon\Russell Ocke

ER

rations Con

hitectendon Session

ference |

ture Presentation Pa

11-12 Marc

& int

C

aper for website

ch 2013 | S

erior

cbe

e.docx | | Pag

Sydney Au

r des

abn 85 91

dc

ge 1 of 12 |

stralia |

ign

14 246 230

Page 2: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

| F:\Projec

1. H

1.1 ACharles-ÉdCorbusier,Towards amachine fo

When we i“Human M

We mouldspaces imp

1.2 HA

In the firswrote thatbeautiful.

He made sdescribed proportion

It was Leodescribed Vitruvian geometry –

Now, humthese eleguide user

cts\1215 IIR Con

Human M

A Machine douard Jeann in his 1923 b

a new Architectuor living.

interact with ourMachine Interface

, occupy and upact upon and i

umans, AArchitectur

st century BC, t a built struct

studies of the clthe human figamong the orde

nardo da Vinci by Vitruvius Man which

– the basic gene

man factors, ergments with hur-centred design

nference\Sessio

Machine I

For Livingneret, better book “Vers uneure – proposed

r built environme”.

se our built spanfluence us.

Anthropomre

the Roman ature must be

assical orders ogure as the prers.

who immortalisin the sketchaligned anth

erative element

gonomics and uman-centred n and human/ma

on\Russell Ocke

nterface

g known as

e Architecture” that a house is

ents, we exist a

aces, and our b

metrics An

rchitect, Vitruvisolid, useful a

of architecture arincipal source

ed the proportioh known as Tropometrics a

ts of architecture

cognition overdisciplines whachine interface

endon Session

Le 1 – s a

at a

built

d

ius, and

and of

ons The and e.

rlay hich es.

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Presentation Pa

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et us advanceSO11064, part 1

r an ergonomic

y view is thatmportantly carrieesign, or “Conc

the beginningognitive capabilformation can hich will deterperators workstar visible screens

his will determinhich in turn will om, from which

uite, from whichentre, which flouccessful stagin

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aper for website

ans, Ergonsses & IS

e from 1490 1 of which includesign process

Steps 9A, 9Bed out at Stepeptual” framewog, and in reveities of the hube effecively

rmine the numation and in the s at other workst

ne the layout anresolve the lay

h will follow the ah can be desigws to a succesg and decampin

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nomic DesSO11064

to 1990 …oudes a 5-phases 2.

B, 9C and 9Dp 7 where the

work, requires merse order, beuman will deteabsorbed and

mber of screecontrol room astations.

nd size of the wyout and size ofarrangement of

gned the compssful site selecng plan.

dc

ge 2 of 12 |

sign

or so…and framework

D are more high level

more energy ecause the rmine what

managed, ens at the s overviews

orkstations, f the control f the control lete control

ction, and a

Page 3: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

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To not bereview anhuman-cen

Phase D, detailed dconstructiooperationa& 9C.

1.4 ThSE

I proposeoperationaoperationaas screenconferencicarriage oenvironme

No matter based infosystem area built envpoorly coladversely return, kno

I will examtraffic discthe control

cts\1215 IIR Con

e at this level d approval at ntred design.

and Step 9, isdocumentation on at Step 9Aal and managem

he Built Eupports Tnvironmee that the bal environment, al environment pn-based interfang and alarm of those discipent design team

how good the ormation and ae, the human ouvironment whicoured, crampeaffect staff re

owledge capturi

mine three imporcretion, workstal centre.

nference\Sessio

of knowledge Step 8 is ris

s then simply of the appr

A, preceding thment systems de

EnvironmeThe Operatnt uilt environmebut I assume inprovides suitabl

aces, telecommregimes. Othe

plines and fee.

cognitive interflarms in the prutputs will be leh is too noisy, d, draughty, eetention, produng, and continu

rtant built enviroations and the

on\Russell Ocke

and certainty ky for success

the technical aoved design he environmenesigns at Steps

ent tional

ent supports n doing so that le interfaces, su

munications, viders will have ed into the b

faces with screerocess automatess than optima

under lit, over tc., flowing on uctivity, economing improvemen

onment interfacphysical height

endon Session

for sful

and for

ntal, 9B

the the uch deo the

built

en-tion al in

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Presentation Pa

.5 CriticaHuma

.5.1 Traffic ne of the morevels of concentrthe control roo

ocial distractions

is not my suggee control centrat for themseanning and dese fabric of day-t

e capable of isome to operate thracticable.

ow, screen-bapportunities for t

Screen-basedmasterplanninplace are moBetter circulessential perslounge; More space rooms, ablutioMore collabconsolidatingpermit centreMore efficienmaintenance closer proxim

olation from fiele field instrumee business man

stractions from on-essential chath appropriate

atterns in the ersonnel to tell t

.5.2 Workstxercise was buontrol room panedentary.

am an advocatomponents for hptions exist. Off-e instrumentatio

re not inherentlypecific ergonomardwired alarmsher active comp

oor workspacehortcomings in sues. A comfor

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aper for website

al Built Enan/Machine

Discretion common detrimration and situaom by non-esses – a transit loun

estion that only ee – individual wlves in their bsign must not tto-day interfacelation or inclusio

he facility as effi

ased DCS prthe built environd DCS takes ng and decampre readily achievation and dissonnel form us

is available foons and messinborative plann

support funcs, training, simut access is avaand design engity to the contro

d facilities and ents and the connagement mode

poor traffic flowatter in the cont

break-out spaspace planninghe intruders to b

tations uilt in to walkinels, but the mo

e of utilising mhuman machine-the-shelf designon vendors whoy acceptable, a

mic and suppors, phones, pubponentry.

e design and adjustability a

rtable chair is n

cbe

e.docx | | Pag

nvironmene Interface

ments to maintation awarenessential passers-tnge!

essential persoworkplaces wilbusiness modetrap these distraes. The control con as required ficiently and prod

resents advannment designer:

up less floor ping for redeve

eved; screet exclusiosing the facility

or equipment ang; ning is achiections such asulators, etc.; ailable for havigineers and tec

ol centre.

greater distancntrol rooms, are

el.

w through the btrol room can baces and discg. After that itbugger off.

ng up and dowodern DCS env

manufactured sye interfaces whens, even those

o produce DCS and have not hrt services inpublic address sy

d chairs with and support anot of itself a

dc

ge 3 of 12 |

nt es

taining high s is invasion hrough and

nnel inhabit l determine el, but the actions into centre must from time to ductively as

tages and space, so

elopment in

on of non-as a transit

and support

evable by s planning,

ing service, chnicians in

es between e issues for

building and e remedied

creet traffic t is, up to

wn the old vironment is

ystems and ere suitable supplied by equipment,

had project-ut, such as ystems and

significant are serious satisfactory

Page 4: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

| F:\Projec

ergonomicterm. Chai

Noise genspeakers, ambient colocation, a

It is also imrange of tastoring mequipmentcollaborati

OPTIMAL

The relaxviewing disby factorconvergendistance awhich to fofocus at eyestrain. required foeyestrain. not requirconvergenlowered. Tinches at 3inches at 3

To maximworkstationitems to blighting on change tas

ISO DIS 9Figure A.2points3.

They are n12 hour shso rigidly encourageexercise a

Console dprescriptivwhich too l

cts\1215 IIR Con

c outcome, as r design is a co

nerated by pc faand radio com

onditions and rnd technical de

mportant that thasks such as r

manuals and t, and task on.

VISUAL ANGL

xed position mstance. Averagrs that inclu

nce, and depth-at which eyes ocus. Eye musc12 inches than

Convergence or short-distancDepth-of-focus

re the eye tonce are both shThe average "re30 degrees dow30 degrees up.

mize operator pns that lower mbe viewed at printed materia

sks periodically.

9355-4 present2 for the 95th pe

not going to be ahift, and it woul

as to not ement to movnd shift-to-shift

design should e, and should literally devolve

nference\Sessio

comfort is subomplete subject

ans, panel alarmmunications crequire solutionsign with the ma

he workstation areport writing, tan array of sharing such

ES AND DISTA

makes sense e viewing dista

ude eyesight -of-focus. Accofocus when th

cles must work 2n at 30 inche

is the inwardce viewing, whis the range of

o refocus. Acchortened when

esting point" of cwn, 45 inches at

performance anmonitor height, similar distanc

als, increase dis.

ts the dimensioercentile, male

adopted by anyd be folly to deaccount for pvement, individidiosyncrasies.

never be tobe wary of ta

e from the ISO g

on\Russell Ocke

jective and shoof its own.

ms, radio and contribute to pos in planning, anufacturers.

are designed foraining, using a

communicatioas run-ups a

ANCES

when examinnce is determin

accommodatiommodation is ere is nothing 2½ times harders, contributing d eye movemhich also leadsf distances that commodation a

operator gazeconvergence is horizontal, and

nd comfort, selkeep screens aes, increase ta

splay text size, a

onal guidelinespostural referen

operator acrosesign a workspapostural variatidual preferenc

o clever, or asking on profiguidelines.

endon Session

ort-

PA oor co-

or a and ons and

ning ned on, the on

r to to

ent s to

do and e is

35 53

lect and ask and

s in nce

ss a ace on,

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too iles

Be

Lowhscupsigop

Thpore

EX

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Presentation Pa

e careful of over

ook how the sighenever the opcreen positioninpon the lower gnificantly reduperator into an in

he workstation osture, but alsosilience to task

XAMPLE 1

ere is a desk wroviding sit-stacreens. The deso cut-offs to averviews.

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aper for website

r-designed cons

ght lines are cutperator leans bg below the kelimb space. T

ces the desktonflexible worksp

must provideo enable postura

moding.

which is a discrand opportunitsk has ISO 9355any of the vie

cbe

e.docx | | Pag

soles.

t off by the keyback, and howeyboard shelf e

This kind of coop width. It has pace.

e capability forral variation, ex

reet single operties and mu5-compliant sig

ewable screens

dc

ge 4 of 12 |

yboard shelf w the deep encroaches onfiguration locked the

r the ideal xercise, and

rator panel, ultiple-tiered ht lines, but s, including

Page 5: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

| F:\Projec

There is pand enhahandsets accessibilistayed hatduring serv

EXAMPLE

This configdiscreet, m

cts\1215 IIR Con

plenty of desktoanced keyboar

and speakersty is provided tch covers to evicing.

E 2

guration is a solmultiple operator

nference\Sessio

op task space fords, as well s. Fully openon the non-op

liminate the ne

ution to a difficur panels.

on\Russell Ocke

or printed mateVOIP and VMable cable raperator side, wed to stow cov

ult problem of no

endon Session

erial MR ace with vers

on-

Agopwhwhop

…thm

Thpeabco

EX

Thpaco

Presentation Pa

gain, there is penable cable rhere a single dehich may be perators…

…or in various coree or four opanaging the rem

his makes sit-sterson has discrebility to be dombinations.

XAMPLE 3

his configurationanel with a tiltinonfiguration.

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aper for website

plenty of deskrace. But it is aesk is the opera

in normal m

ombinations of rperators at onemaining three un

tand adjustmeneet territory, an

dedicated to v

n combines mung graphic cha

cbe

e.docx | | Pag

ktop task spacea non-discreet wational centre fo

mode under on

run-up and shute unit, and onnits.

nt impracticablend all 12 screenvarying units

ltiple screens part table, all in

dc

ge 5 of 12 |

e and fully workstation,

or four units, ne or two

t-down, with ne operator

as no one ns have the in varying

per operator a sit-stand

Page 6: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

| F:\Projec

The mechtilting chaBecause oeach operacharts covis currentlyThese hadconfigured750mm wwithin 38m

1.5.3 CeISO11064-space prov

Any analyswill indicatenable saand approp

The criticadependencsituational

In certainaccommodtiered flooreferred to

cts\1215 IIR Con

anism design eart table, but rof the time zoneator has a pair

vering each adjay monitoring ond to be only

d drawer slide wide open drawmm of the unders

eiling Heigh-3 cl. 4.3.2 anvisions3.

sis of sight lineste that sufficientisfactory accopriate diffusion

ality is clear ince upon large toverviews.

n circumstancdate tiered floooring are a suo briefly in the ne

nference\Sessio

ensures the scrremain verticales managed in of side drawer

acent time zonen the screens an15mm deep a

was developwer, but retain side of the desk

hts nd Figure 5 pr

s and lighting innt height needs mmodation of of indirect lighti

n centres whictrending screen

ces, ceiling horing, but the cbject of their ext chapter.

on\Russell Ocke

eens rise with tas they do

this control roors for the stande to that which nd the tilting deand a horizontaed to supportthe two draw

ktop.

rovide for verti

the control cento be providedoverview screeng.

ch have a heas, video walls a

heights need considerations own, and will

endon Session

the so.

om, -by he

esk. ally t a

wers

ical

ntre d to ens

avy and

to for be

1.Thonfo

Th

CoDeMVCPaInt

SuBrSeMEn

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AmGe

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NoEqMAdPr

AiAsCoPrEl

Presentation Pa

.5.4 Other Hhere is a vast arn which there ar which to desig

his is not an exh

ontrol Roomesk Controls, Lianuals & PrinteC/AV Componeaper Storage,teractive Lines –

upport Facilitiereakout, Discusservers & Equipmess & Ablutionsngineers & Tech

able Managementification, Sig

ght rtificial & Natura

mbient Tempereneral, Hot-spo

eat Loads quipment, Huma

Airlocks)

oise & Vibratioquipment (Fanseetings, Intrudedjacent Spaces,ressure Vessels

ir Quality & Rasbestos, VOCs onstruction Dusrocess By-produectromagnetic (

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aper for website

HMIs rray of other HMre experienced

gn and deliver so

haustive list:

ghting Controlsd Material, nts, Printing & C

– Sight, Circulat

es sion & Meeting

ment s hnicians

ent nal Quality, Acc

al, Adjustability

rature ts, Cold-spots, D

ans, Windows, D

on , Radios, Alarm

ers/Visitors, Foo, Plant, Hydrauls, Structure-born

diation (Volatile Organit,

uct, Fumes & Du(RF), Ultraviolet

cbe

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MIs in the built econsultants to

olutions.

s, Personal Stora

Copying, Station

ation, Collaborat

cessibility

Draughts

Doorway Leaka

ms), Chatter/Hallotfall, Cleaners, ics & Pneumatine

ic Compounds)

ust (Airlocks) t, Laser

dc

ge 6 of 12 |

environment advise and

age,

nery &

tion,

age

lway Vacuums, cs,

,

Page 7: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

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2. AAll built intenvironmeit.

There areaesthetic a

“Aestheticsassigned menvironmeo Eyes: Lo Ears: No Nose: Oo Skin: S

Our brain, react witintellectualcognitive measurabl

Critically, aspaces, ouDecorative“outputs”.

It is feasibemploy asalert, vigila

2.1 Ey

2.1.1 LiLight is a tmust be giand experits influenco The a

withouo The a

rhythm

Anatomicaintegrate cthus our pday, sunny

cts\1215 IIR Con

Aestheticterventions – th

ent – have impa

e technical anand decorative e

s” and “décor” ameaning, but b

ent interventionsLight, colour, coNoise, sound Odours Specific heat

the ultimate prth physical, l responses, mhuman factor

le and predictive

as much as we ur built spaces

e “interventions”

le through the bs we “decorateant behaviour.

yes

ight topic far too coven appropriate

rienced consultace: ability to clearlut strain and burability to man

m and balance.

al studies showcolour, shape anplace in our envy or dull.

nference\Sessio

cs & Décohe aesthetics anacts upon the hu

nd measurableelements.

are words to whby them I am res to which our oontrast

rocessor and mpsychological,

most of which prs professionale.

design, occupys impact upon ”, as inputs, all

built environmene” the control c

mplex for this se consideration ants in referenc

ly see objectsrden; age biological

w that, with lighnd contrast to avironment, to kn

on\Russell Ocke

or nd décor of a bumans who inha

aspects of

hich most will haeferring to all brgans respond:

anager organ, wemotional a

psychologists als will hold a

y and use our band influence have consequ

nt interventions centre to enhan

small session, aby knowledgea

ce to the gamut

s and informat

and anatomi

t, we discern analyse motion a

now if it is night

endon Session

built abit

the

ave built

will and and are

built us. ent

we nce

and able t of

tion

ical

and and t or

Liga homeli

2.W

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Presentation Pa

ghting is not juscritical part of t

our shift operatorning, they wiminate errors, i

.1.2 ColourWhat is Colour?

or a human, colour ability to differe constant in umans. The wabservers. The holours.

hysiological diffhange the mesychologists in re variously, bund gender. Thfferences exist

ymbolism, colouxperts exist toesigning apprnvironment.

ome professionauman and deteolouring systemnd behaviour.

olour psychologhuman beha

rinciples: colour can cacolour meanibiologically inperception ofby the personevaluation procolour usuallycolour meaniwell.

olour Intervennvironment

olour interventioust be condusponses of theom environmen

an be interspersctivity.

should generaeutral, with sectuietly supportivemall details of rovided but spar

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st a decorative the health and tors, when, sucill need to remnjury and accid

our is the visiblerentiate a rangenature and the

avelengths of luman eye can d

ferences and essages passthis field have

ut discernibly inat is why it isbetween colou

ur harmony ano assist in uropriate interv

als have quantifermined a systes to the 4 gro

gy is the study oaviour, and is

arry specific meang is either basnate meaning. a colour cause

n perceiving. ocess forces coy exerts its influeng and effect h

ntion In The

ons in the controucive to suppe operators in tnt where the osed with small p

ally be light antions of colourse and require vcolours which fringly.

cbe

e.docx | | Pag

or luminance ealertness levelsch as at night

main alert and dents.

e and measurabe of light frequeerefore, the salight are the sadistinguish abo

damage can ising to the suggested thatnfluenced by cs important tour psychology

nd colour prefeunderstanding ventions in

ified how colourem of suitably

oups of human

of colour as a dmodelled on

aning. sed in learned

es evaluation au

olour motivated ence automatichas to do with

e Control Ce

rol centre built eporting the acthe intensity of often mundane periods of crucia

nd on the was which are solvery little eye afocus the mind

dc

ge 7 of 12 |

element, but s of the 12-t and early effective to

ble result of ncies which ame for all ame for all ut 10million

interrupt or brain, and t responses culture, age o note that

and colour erence, and

them and the built

r affects the applying 4 personality

determinant six basic

meaning or

utomatically

behaviour. cally.

context as

entre Built

environment ctions and the control monitoring

al or critical

rm side of lid, reliable, adjustment.

d should be

Page 8: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

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We must textures wtime in term

The Wrigh

The 1984 Harmony” Society of make a uharmony. visual spebehaviour.following qo How do Why d

to the o What a

versiono Are the

Angela Wro Respo

subjeco True r

unconso Objecto Colour

influeno There

shadesinterve

What this are not reli

2.1.3 CoISO 11064direct stateguaranteed

Windows

The confloptimal opin the desi

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be cautious towhich are not “trms of their emo

ht Theory – Co

paper “Theory 4 by Angela WArts) sets out a

unified theory oIt suggests the

ectrum that are. The theory rquestions: oes colour influ

do individuals hasame colour? affective differens of the same ere any univers

right proposes tonse to colouctive, but predictresponse to alscious (by as mtive colour harmr affects specifncing mood and

are mathemas, tints and

entions.

means is that iable reference

ontrast 4-3 clause 4.3ement: “A glared”.

& Views

icting demandperational visuagn.

nference\Sessio

o provide colorendy” and will tive qualities.

lour Affects

of Colour PsycWright FRSA (Fea number of ideaof colour psyche existence of pe reflected in presulted from e

ence mood andave different ae

ences are there spectral hue? ally attractive co

hat: ur is virtuallytable. l aesthetic infl

much as 80%). mony is a reality.fic psychologicabehaviour in th

atical relationshtones, making

whimsy, style, points.

3.4 contains a e-free usage of

s of windows l conditions hav

on\Russell Ocke

urs, patterns asurvive for a lo

hology and Coloellow of the Roas that combinehology and colopatterns within patterns of humexploration of

d behaviour? esthetic respons

between differ

olours?

y universal a

uences is larg

. al modes, therehe observer. hips between for measura

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very simple af displays shall

and views ave to be manag

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igning tasks anxternal windowombatting adverflected in the ssue with oriencreen arrays ane control centre

econdary dayligs a minimum, 9inds (complete 0% daylight bliechanism blind,

While ISO 11064ndows are “noust be given t

uilding which maaintain that rati

pon daylight talance has to bee distribution of

ask surfaces an

fulfilling the ISOre necessary: re desk surface

esktops must ackground, pape

he intensity anoes somewhat oes not alleviate

indirect lightinositions. It reonsideration to t

creen graphics e built environm

nsure that it is ose relationshipuilt environment

.2 Earske light and colre the same fofferentiate, concre influenced bodified and hon

.2.1 Noiserefer to noise asincludes plant aructure-borne n

coustic managenvironment internd air-gaps, to inoise on the so

orne external noflection from an

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d screens withiws is the onlyrse light sourcescreens. It is imptation alone b

nd maintenancee.

ght managemen0% daylight blinwith black-out

nd, as a sepa, has significant

4-3 clause 4.3.4ot necessarily fto the environmay obligate the bng by means wo minimise ee achieved in thsavings across

nd VDU screen

O requirement, educe screen and the field of

be coloured toer or screen, to

d clarity of imato managing s

e the need for cng solutions, ateinforces the he design of a s

is another subjement team, but

considered in p between the team.

our, the waveler all listeners, centrate and rey physiology, ied with training

s aural stimuli wand equipment,oise.

ement of noisrventions, such nsulate an exteource-side of a oise, and to abs internal source

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n 5-10o of perpey orientation cs in front of the practicable to mbecause of cue of sight lines

nt must be empnds and certifiejambs). Ideally

arate blind or t advantages fo

4 makes a statfor illumination

mental rating obuilding owner

which may inclunergy consumhe design and ms multiple buildin

ns

interventions areflection, and vision around t

o suit the domminimise eye s

ages on modescreen reflectioncritical attention t appropriate h

need to givsuitable ceiling

ect beyond the the project spoconcert and faPAS/DCS team

engths of soundand the huma

espond to noiseinjury and abili

g.

which we want t, conversation,

se is achievedas mass, cavit

ernal noise sourbarrier, preven

sorb noise ande.

dc

ge 8 of 12 |

endicular to capable of operator or

manage this rved multi-throughout

loyed, with, ed black-out y, a tertiary as a dual-r dull days.

tement that ”, attention

of the shell or tenant to

ude reliance mption. The may include ng utilities.

at the desks glare from

he screen.

minant task train.

ern screens ns, but this to be given

heights and ve careful height.

influence of onsors must acilitate the ms and the

d and noise an ability to

and sound ty, but can

o eliminate. footfall and

with built ty insulation rce, contain nt structure- prevent its

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Selection conducive conversatirooms.

Sound is around cobarriers. Acultural conversati

Workstatiobacking aenvironme

Planning meeting rointerventioVestibule panels.

Carpet, acresilient pito managin

The intervthe tested

Vacuum cducted sysfrom the ro

2.2.2 SoBy sound Iat the c

cts\1215 IIR Con

of air-gap glazfeel of the

onal privacy an

a line-of-sight orners. It cann

Any open-plan eand behavioonal and artifici

ons can include and glazed paent.

must include ooms to manageons. Such a sp

with a flexible

coustically-ratednboards, even ng reverberation

entions are in tproperties of th

cleaner noise isstem enabling oom.

ound I refer to aural scorrect levels

nference\Sessio

zing will maintae control cennd quiet break

energy with tot be stoppednvironment will

oural intervenal noise.

perforated panartitions to im

break-outs, phe this noise withpace can doub

e arrangement

d ceiling and wfurniture and h

n within a space

the building fabe materials.

s best mitigatedthe noise sourc

stimuli which wefor comfort

on\Russell Ocke

ain the open atre and provouts and meet

he ability to le without physibe “noisy” with

ntions to li

eling with acousmprove the au

hone rooms ah built environmble as the visof sliding glaz

wall paneling aumans, contrib

e.

bric and rely up

d by the use oce to be remov

e need to hear, and operatio

endon Session

and vide ting

eak ical out imit

stic ural

and ent

sitor zed

and bute

pon

of a ved

but onal

effge

Onmintheen

Thov

2ThwiintCoprinv

2Thocan

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Thsusune

In suin

Wortococo

Presentation Pa

fectiveness. In enerated sound

nce the noise hanagement of sterventions to eeard once, or wnsures the satisf

he interventionsverseen by acou

.3 Nosehe elimination oth the selecterventions whompounds), androducts of comvolved, in any p

.4 Skin he ambient and ccupiers of the nd psychologica

While the mainnvironment withnges is essenmperature is m

ooling and venpon little by aest

ut the Specific nderstand the imuilt environmentth the surface m

pecific Heat is tmperature of 1

J/kg: 39 Copper49 Steel51 Diamon75 Concre80 Stone84 Glass87 Alumin90 Brick 00 Plaster00 Charco07 Porcela34 Paper/l36 Minera38 Wool fe50 Leathe90 Cork 00 Hardwo01 Rubber50 Softwoo40 Bees w50 Human

he physics of Such as stainlesurfaces, such aever warm.

a room with anurfaces in the ro

the room will be

When the humanr forearm will beuched and hea

older touched onductivity of th

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my definition, I – speakers and

as been eliminasound is achiev

eliminate reverbewith an appropria

factory quality o

are in sound reustic engineers a

of odors is a sttion and use

hich have no d fall within sta

mbustion when part of the life cy

surface temperspace, but the

al differences are

ntenance of ahin suitable tetial to making anaged with art

ntilation intervethetic and décor

Heat of materiampact of the dt when humansmaterials we spe

he amount of hekg of a substa

r (M (M

nd (Mete

(M (M

ium (M

oal ain aminated plastil fibre insulationelt r

ood r od

wax (M tissue

Specific Heat exss steel and sas leather and

n ambient tempoom will be at 2e 28oC and thei

touches somete at a higher teat will flow fromsurface, at a

he surface (eg:

cbe

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am meaning red alarms.

ated or manageved with built eeration so a soate degree of cof the sound.

einforcement deand technicians

tatutory obligate of built e

VOCs (Volatiated requiremen

welding and ycle.

ratures are the se significant p

re difficult to ma

a mission-criticemperature an

good decisionrtificial and natuntions and arer interventions.

als must be codecorative deciss come into direcify.

eat required to ance by 1oC, m

Mohs 3.0) Mohs 4.5) Mohs 10.0)

Mohs 3.5 varies)Mohs 5.5) Mohs 2.9)

ic n

Mohs 0.2)

xplains why hastone feel coldwood, feel les

perature of 22oC22oC. But the hr inside forearm

thing in the roomemperature thanm the hotter hu

rate proportiofaster through

dc

ge 9 of 12 |

einforced, or

ed, acoustic environment urce is only

clarity which

esigned and s.

ion, fulfilled environment le Organic nts for safe cutting are

same for all hysiological nage.

cal working d humidity

ns, ambient ural heating, e impacted

nsidered to sions in the rect contact

change the measured in

)

rd surfaces d, and soft ss cold, but

C, all of the uman hand

m 32oC.

m, the hand n the object man to the

onal to the metal and

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slower throthe anatom

The fasterwhen it toperceived colder than

Similarly, surfaces wthe forearmtemperatur

The Mohsdurable anSpecific Hmeasure, brick.)

Clearly, thcold to theThis is apatterns aissue is oprevail.

2.5 BThe ultimawill receivoperationa

As a desigby cognprofessioneffective band colour

One very maintenanoperators disruption

Most recogmulti-discipmanagers simply to b

Many of thbut many monitoringadministraalertness m

There are be involvethe built eoperate efshifts, thro24-hour m

The built eby the incevaluation human peof the facto

The aestheor impedecentre’s acapable ofdecade odeterioratiocolour, texhave effeccolours anthey becominto featurion 12-hour

cts\1215 IIR Con

ough wood) anmy.

r the heat flowsuches a surfacto be, even th

n any other surf

as the forearwill be perceivem, than by there has not chan

s hardness valund robust materHeat values. (T

like wood, or

he built environe touch, or liablea critical decisare going to beof less concer

rain ate processing ve and processal and virtual env

gn team we depitive, psycholals as we detebuilt interventioring.

important fieldnce of the he

at their jobs aof shift structure

gnisably referreplined aspect should not be p

be found in light

he aspects areare related to

g and feedbacative controls, monitoring, enha

appropriately ed in the materia

environment in wffectively and sough variously-ission-critical op

environment desclusion of profand design su

rformance and ors to introduce

etics and décore their cognitivaesthetics musf lasting, both inr so without ton. There are xture and the “cts on operatod finishes may me tedious andism, which is der shifts and in 2

nference\Sessio

nd the temperat

from the handce, the colder thhough it is not face in the room

rm has a higed to be colder e hand, even thnged.

ues show how rials will be in thThose not listemixtures, such

ment interventie to be destroyion when heae stressful to thrn where “offic

organ is the hs all the stimuvironments.

pend upon the rlogical, bioticermine the mosons, material s

d not to be oealth and effeas they deal wes.

d to as “Circadiand sponsor

persuaded that ing solutions.

e managed in bo health plannik, training and

policies and ancing and reco

equipped practital selections fowhich personneafely for the du

-organised cyclperation.

sign team needfessionals to pupport with scie

fatigue, and ininto extended-h

r cannot overwhe and physica

st be reasonabn style and duratransience, banphysiological respecific heat” ors and occupainitially appear d benign with tetrimental to res4/7 situations.

on\Russell Ocke

ture of the part

or inside foreahe surface will at a temperatu

m.

gher temperatuwhen touched

hough the surfa

the harder, mohe high end of d are too soft

as concrete a

ons will either yed within 5 yeavy industry whe materials. Tce” work patte

uman brain whuli from the bu

research and in and acous

st appropriate aselections, light

overlooked is ectiveness of with the biologi

an Rhythm”, it irs and businethe responses a

built interventioing, job plannid evaluation w

proceduresovery.

ioners who shor, and finishing el are expecteduration of 12 hoes, to maintain

ds to be supporprovide workplaentific expertise ntimate knowledhours workplace

helm the personal capabilities, bly subdued a

ability, more thanality or mateesponses to ligof materials whants. While trenexciting and fretime and descesponsive operat

endon Session

t of

arm be

ure

ure, by

ace

ore the

t to and

be ars.

work The rns

hich uilt,

put stic and ting

the the ical

is a ess are

ons, ng,

with for

ould of,

d to our n a

rted ace on

dge es.

nnel the

and n a

erial ght, hich ndy

esh, end tors

IaDeonwocoshno

Presentation Pa

n Nimmo is theesign Services n the need to uork during vaoncur with him whould be basedot a design for th

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e president of Incorporated, a

understand operious operationwhen he says thd on improving he sake of being

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USA-based Usand he writes

erators’ needs onal phases. I hat a control roo

operational peg different.5

dc

e 10 of 12 |

ser Centred extensively

or how they absolutely

om’s design erformance,

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3. FAs we deattention foin the conreliable thrtechnologydisruption?

Cable mangenerationdecampingwe will accommod

Flexible…and adaptbusiness m

Scalable…additional field centre

Accessiblequipment

3.1 FlThe contrspecific layof a spconfiguratibusiness mcareful conopen desigflexible seadapting tcable manUPS, radioare accesaccommodand not “ac

Sufficient conly in theto design distributionenvironmespecific an

cts\1215 IIR Con

uture esign our futurfor successful cntext of the conroughout its play and busin?

nagement, engin equipment, g will be key co

best preparedate the future b

… capable of cting to enhancemodel.

… to changeroles, tasks andes; and

le… for retrievt, and fitting equ

lexibility rol centre mustyouts and fixtu

pace, like tieons which aremodels, and shnsideration of tgns, clean spacrvice systems ato enhanced synagement – zoo, and active cosible and unifodation of active ccessorised”.

consideration me life of the cont

and build it, n systems revient will fail if itnd contrived a so

nference\Sessio

re, where shoucontrol centre bntrol centre beianned life, and ness requirem

neer and technrefurbishment,

onsiderations, ae our built by being:

hanging use, ced systems an

capacity and asset acquisit

ving services, duipment into the

t not be lockeres. Any specif

ered, daised e not readily ahould be impletheir demountabces, moveable care capable of ystems, particuning and sectioomponents, in c

orm, and uncomcomponents m

must be given totrol centre, but i

components miewed and upgt locks in oneolution.

on\Russell Ocke

uld we keep obuilt environmenng functional ato take on futu

ments with li

nician access, nadaptation a

and I propose tenvironments

changing systed changes in

nd accommodtions and integr

duplicating lega building.

ed in to proceficity in the des

and theatre-ldaptable to oth

emented with vbility. Generic acompartments achanging use a

ularly in regard oning for commcable races whmpartmented. Tust be planned

o the fact that, n the time it takmay change agraded. The b

system with

endon Session

our nts, and ure ittle

new and that

to

ems the

ate rate

acy

ess-sign like her

very and and and to

ms., hich The

for

not kes and built too

3Thwhits

Thmdece

Scaccota

Carein

3In caeqintchmprstuce

Acacbeen

Presentation Pa

.2 Scalabhe control centrhere the organiss business plan.

his particularly odes, multipl

ependencies, anentre/server roo

calability is noccommodate monjunction with sks being consi

able managemfurbishment, anthe built enviro

.3 Accesthe context o

apable of requipment and cto the building,

hain and supachinery, liftin

rovisions for buuff up and into

entres.

ccess for cableccess, refurbishe provided andnvironment desi

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aper for website

bility re must be capsation has majo

means addrese field cennd in the end, sm/equipment ro

ot just the camore componen

cognitive analydered.

ment, engineer nd decamping wnment.

ssibility of this presentatrieving serviccabling, and fitand includes thport services, g clearances,

uilders and trado the buildings

e management,ment, decampi

d maintained ingn right from the

cbe

e.docx | | Page

pable of scalingor growth and ac

ssing multiple ntres, multiplsufficient engin

oom support.

apacity of the nts. It must bysis of the add

and techniciawill be key con

ation, accessibces, duplicatintting equipmenthe whole built e

access for , and all thedies to physica which house

, engineer anding and construn the control ce beginning.

dc

e 11 of 12 |

, especially cquisition in

operational e energy

neering/data

centre to be done in itional PAS

an access, nsiderations

bility means ng legacy t & cabling

environment plant and

e ordinary ally get this

the control

technician uction must centre built

Page 12: Russell Ockendon, Control Centre Built Environment Design Consultant - Beyond Architecture and Interior Design

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3.4 InOE

The built ePAS, IT, Twho will en

The impormake surebrings theeffectively.

Then the effective requiremencorporationrequiremenshareholdeto the best

Integrated

The futureof the buiintegrated

If everyonintegrated.I want brobuilt enviro

Facilitatio

The built facilitating against ligdefined the

Legislativ

The built ever-changcorrectly in

Materials

He has totimes and keep up failed prod

User Cent

The designat the schexercise af

Operation

The teamexperienceapply to fuus do at St

3.5 ExClient brieresponse t

Hierarchie

Know andpolitics and

HS&E Issu

Manage Hfrom the or

cts\1215 IIR Con

ntegrated Operationa

nvironmeenvironment de

Telco and IT teansure that contr

rtant role of thee that the built ee operational s.

built environmand attractive

nts of all the stan, as a staknt to “show off” ers and investot operational pe

d Delivery Of A

e will see improlt solution, as solution.

ne does their . It’s the integra

ought into focusonment design c

on

environment information g

ghting upon “e problem.

ve Compliance

environment dging planning nterpret it.

& Technology

o understand mminimum orderwith technolog

ducts, and assoc

tred Design Re

n team promoteematic design fter delivery and

nal Feedback

m should be es – the Knowlurther projects, tep 11.

xternal Imefs should be to include multit

es

d acknowledged work within co

ues

Health, Safety &rganisation and

nference\Sessio

Delivery oal & Built nts esigner will be ams – the operarol systems work

e built environmenvironment fits systems to the

ment must prese image whicakeholders, not keholder, has

at a corporate rs, but also to arsonnel.

A Built Solution

vement in the idistinct from th

job well, the tion of the deliv

s in the role of consultant in the

design team agathering proce“solutions” bef

esigner has toand building

materials, theirrs, staging dela

gical advances,ciated litigation.

ealisation

es user-centred phase, not as d occupation.

retained to cledge Base refjust as ISO 11

mpacts requiring the

tudinous externa

e the businessorporate govern

& Environment r across the buil

on\Russell Ocke

of the

secondary to ational designerk.

ment designer isthe operators a

em efficiently a

ent a competech satisfies forgetting that somewhat of

level, especiallyattract and hold

n

ntegrated delivhe delivery of

solution will very process whthe control cen

e future.

acts as mentoesses, and guafore ever hav

o keep abreast g legislation a

r availability, leays and costs, a, product rang

design realisata trouble-shoot

ollect operatioerred to earlier064-1 would ha

built environmal factors.

s hierarchies aance.

requirements, bding industry.

endon Session

the rs –

s to and and

ent, the the

f a y to on

very the

be hich ntre

ors, ard

ving

t of and

ead and ges,

tion ting

onal r to ave

ent

and

oth

En

Mwh

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5

Presentation Pa

nvironmental Is

anage energy, hich are routine

or example, lessnergy consumustainability.

daptive Reuse

daptive Reuse aonstraint to mainimise resour

bandonment.

is incumbent onstraints as pa

daptive Reuse rganisation wh

maginatively and

he built environccommodating, otential changes

uilt forms cannore too specific, p

.6 MasteDecam

o put all this intousiness must ecamping strateth minimal re

own-time.

verything about support the v

itigate errors boasterplan whichream to mainroject.

y focus for thehich have emomplete it with scale and adapt ho are embarssisted to explofectively stage

eamless decamp

eferences: Le Corbusier ISO 11064 suISO 9355 suiWright, AngelColour Harmoaffects.co.uk/Nimmo, Ian ahttp://mycontr

C

aper for website

ssues

sustainability aarchitectural co

s equipment = mption = lon

as a design impaximise environrce wastage i

upon organisatrt of the environ

is also hugehich utilises i with collaborat

nment must be with minimum

s.

ot be successfuprescriptive, and

erplanningmping for o a plan for the

be masterplaegy which togedundancy, was

the design of thvirtual and opeorne of design h decamps in tain operationa

e future is to ebarked upon a

sufficient built-into somewhat unking upon an oit the resourctheir project th

ping.

“Vers une Archuite te la “Theory of Coony” 1984 at http/the-wright-theorat rolroom.com/sit

cbe

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and environmeonsiderations.

reduced heat longer life =

pact is broadly nmental sustainin the event

tions to addrenmental respons

ely advantageoits design otive functionality

subdued and disruption and

ul in the long td lock out adapt

g & Effectithe Futurfuture, the evol

anned with anether allows thastage of reso

he built environmerational envirofailures. And toan efficient an

al efficiency th

ensure that ora control cent

n capability and nknown futures

upgrade, thaces made availhrough a mast

hitecture” 1923

olour Psychologtp://www.colour-

ory

te/content/view/

dc

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ntal impact

oad = lower increased

an external nability and

of centre

ss external sibilities.

ous to the pportunities y.

capable of d cost, the

term if they tation.

ve e lution of the n effective at evolution urces, and

ment will be onments, to o develop a nd effective hrough the

rganisations tre project, flexibility to

s. For those t they are lable, or to terplan and

gy and -

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