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10 Minute talk from the 2014 UX Australia design conference on Mobile first and user on-boarding. Trying to design a signup and on-boarding process for Booksy (app for local business owners like hairdressers or plumbers) we came to a realisation that the hardest part is not UI or usability, but motivation.
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Onboarding Users & Mobile First
ultimoconsulting.com@saganon
Kath The Client
Kim The Business Owner
desktop
mobile web
iOS app
Android app
web app
Oh my, I was so young then!
2013…
Customer App
sell signup onboarding manage calendars & business
Business Owner App
sell manage calendars & businessonboardingsignup
Business Owner App
account details: !owner name owner email password
business details: !business name telephone full address location on the map business category opening hours business photo website about text accepts CC parking info
service menu: !list of services including name description duration padding time price & price variants who performs the service special note to customers !
staff details: !!name job performed working hours / schedule time off / holidays!
resources
signup onboarding
SIMPLE but COMPLEX
USABILITY
USABILITYMOTIVATION
100% MOTIVATION
100% MOTIVATION5% MOTIVATION
ultimoconsulting.com
ANY QUESTIONS?
@saganon
