26
Hello Mobile Shopping Dave Slocombe – Product Owner Apps & International [email protected] @daveslocombe

Mobile Shopping Conference - Trainline Apps & Data Science - Dave Slocombe

Embed Size (px)

Citation preview

Hello MobileShopping

Dave Slocombe – Product Owner Apps & International

[email protected]

@daveslocombe

‡ 23February2017 2

We are the No.1 independent retailer of train

tickets in Europe

‡ 23February2017 3

£2.3 billion in ticket sales last year 100,000 smarter journeys every single day

30m + visits per month1 ticket sold every three seconds

‡ 23February2017 4

We sell train tickets worldwide, for travel across 24 European

countries

‡ 23February2017 5

Visual and UX Designers

Front End Developers

ServiceDevelopers

Data Analysts

QAs

Mobile Marketing

ProductOwners

‡ 23February2017 6

‡ 23February2017 7

We work with the rail industry to lead the creation of tech standards like mobile tickets

2016 e-ticket RSP specification sample

SmarterJourneys

Our Vision

video

23February2017 9

Solve customer problems

26August201510

Talk to customersCan I get a seat? Is another part of the train less crowded? What if I leave a bit later?Where should I stand on the platform?

‡ 23February2017 12

‡ 23February2017 13

‡ 23February2017 14

‡ 23February2017 15

‡ 23February2017 16

‡ 23February2017 18

Data Science Superpowers

‡ 23February2017 19

Every interaction is a data point

‡ 23February2017 20

That goes into our data lake

‡ 23February2017 21

Data from March to May - approx. 100k feedback from our Android users.

‡ 23February2017 22

Infrastructure – Data Gateway

‡ 23February2017 23

‡ 23February2017 24

Infrastructure – Data Platform

More coming soon!Search prediction..Personalisation..Delay prediction..

26August201525

‡ 26August201526

Dave Slocombe – Product Owner Apps & International [email protected]@daveslocombe

Thanks.And yes, we’re hiring!