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Any created product or service contains many different elements of design - the term design is not limited to the aesthetic aspect: Whenever anything is planned and/or implemented by a team Collaborative Design is inevitably an integral part of the process. This talk explores the dynamics of Collaborative Design and defines successful Collaborative Design and points to important elements on the way to achieve that.
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Memi Beltrame: Made by Many - On Collaborative Design
Memi Beltrame
Made by ManyCollaborative Design
Webtuesday, February 8th 2011Zurich, Switzerland
Memi Beltrame: Made by Many - On Collaborative Design
• Webdeveloper since 1997• Degree in cinematography• Interaction designer• Liiper since 2008• I like brains
About
Memi Beltrame: Made by Many - On Collaborative Design
Show the dynamics of
collaborative design
Mission
Memi Beltrame: Made by Many - On Collaborative Design
To find out we need to do two things:
● Know the process● Understand the expectations
Memi Beltrame: Made by Many - On Collaborative Design
The process:
Collaborative Design
Memi Beltrame: Made by Many - On Collaborative Design
From Collaboration To Collaborative Design
Memi Beltrame: Made by Many - On Collaborative Design
Collaboration = successful sharingsuccessful sharingof a working environment in a joint effort to accomplish a task
Memi Beltrame: Made by Many - On Collaborative Design
Collaborative designCollaborative design is collaboration with the task of creating an artefact
Memi Beltrame: Made by Many - On Collaborative Design
Everything is Collaborative Design*
* Collaborative Design It takes place whenever an artefact is
planned and/or implemented by two or more participants.
Memi Beltrame: Made by Many - On Collaborative Design
Classic Collaborative Design Areas
ArchitectureSoftwareMovies
Memi Beltrame: Made by Many - On Collaborative Design
CERNBiggest single piece of equipment
© COPYRIGHT CERN
Memi Beltrame: Made by Many - On Collaborative Design
CERNWorldwide 10'000 researchers
© COPYRIGHT CERN
Memi Beltrame: Made by Many - On Collaborative Design
CERN
How can we collaborate better?
Memi Beltrame: Made by Many - On Collaborative Design
CERN
How can we collaborate better?
Invented through collaborative design:
Memi Beltrame: Made by Many - On Collaborative Design
CERN
How can we collaborate better?
Invented through collaborative design:
http://
Memi Beltrame: Made by Many - On Collaborative Design
The WWW is (probably) the biggest single instance of Collaborative
Design.
Memi Beltrame: Made by Many - On Collaborative Design
Collaborative Design is a reality.
The inevitable process emergingemerging when a team builds something.
Memi Beltrame: Made by Many - On Collaborative Design
It just happens
Unlike UCD or TDD it is nothing you choose
UCD: User centered designTDD: Test driven development
Memi Beltrame: Made by Many - On Collaborative Design
It involves is a network of participants
Memi Beltrame: Made by Many - On Collaborative Design
The goal is a common product common product with a high overall utilityoverall utility
Memi Beltrame: Made by Many - On Collaborative Design
Every participant can propose solutions for design issues
Memi Beltrame: Made by Many - On Collaborative Design
Participants are inter-dependent.
Memi Beltrame: Made by Many - On Collaborative Design
Participants are inter-dependent.Inter-dependency means
„I need something“
Memi Beltrame: Made by Many - On Collaborative Design
Every participant has a self-interest
Customer:Affordable yet magic
Designer:beautiful and usable
Developer:solid, stable and performing
Memi Beltrame: Made by Many - On Collaborative Design
Fulflling self-interestself-interest meansReaching a local optimumlocal optimum of utility
Memi Beltrame: Made by Many - On Collaborative Design
Are participants willing to compromise their self interestself interest for
the sake of a global optimum global optimum?
Memi Beltrame: Made by Many - On Collaborative Design
A B C D global Utility
Fulflling self-interestself-interest leads to low utilitylow utility
Memi Beltrame: Made by Many - On Collaborative Design
A B C D global Utility
Compromises favor high utilityhigh utility
Memi Beltrame: Made by Many - On Collaborative Design
The system can become very complex
Webserver
DB Admin
Developer
Proxy-Team
Mobile Services
Interface Designer
UX expert
DB Specialist
Project Lead
Management
Memi Beltrame: Made by Many - On Collaborative Design
It's hard to keep track of the interactions and design decisions
Webserver
DB Admin
Developer
Proxy
Mobile Services
Interface Designer
UX expert
DB Specialist
Project Lead
Management
Memi Beltrame: Made by Many - On Collaborative Design
Subsytems can emerge
Webserver
DB Admin
Developer
Proxy
Mobile Services
Interface Designer
UX expert
DB Specialist
Project Lead
Management
Memi Beltrame: Made by Many - On Collaborative Design
Subsytems also have a local optimum utility.local optimum utility.
Webserver
DB Admin
Developer
Proxy
Mobile Services
Interface Designer
UX expert
DB Specialist
Project Lead
Management
Memi Beltrame: Made by Many - On Collaborative Design
Members of a subsytem are loyal toeach other.
Webserver
DB Admin
Developer
Proxy
Mobile Services
Interface Designer
UX expert
DB Specialist
Project Lead
Management
Memi Beltrame: Made by Many - On Collaborative Design
Every new participant brings a shift in the global utility.
Memi Beltrame: Made by Many - On Collaborative Design
Every old participant must be aware of this and accept it. Otherwise the team is possibly ripped apart.
Memi Beltrame: Made by Many - On Collaborative Design
Recap
Successful Collaborative Design is based on the commitment of each participant to achieve an optimum
of overall utility.
Memi Beltrame: Made by Many - On Collaborative Design
How do we get there?
Memi Beltrame: Made by Many - On Collaborative Design
How do we get there?
Communication
Memi Beltrame: Made by Many - On Collaborative Design
Manage ExpectationsRaise Acceptance
Memi Beltrame: Made by Many - On Collaborative Design
Expectation Management
Memi Beltrame: Made by Many - On Collaborative Design
Continuously manage expectationsContinuously manage expectations
Identify what each stakeholder can and cannot do.
Help to manage inter-stakeholder expectations
Memi Beltrame: Made by Many - On Collaborative Design
Completeness of information:Completeness of information:
Solutions proposed must be complete and consistent.
Incompleteness paves the way for arbitrariness
Memi Beltrame: Made by Many - On Collaborative Design
Provide methodological guidance
Memi Beltrame: Made by Many - On Collaborative Design
Raising Acceptance
Memi Beltrame: Made by Many - On Collaborative Design
Successful acceptanceSuccessful acceptance
Reciprocal understanding of each others standards and expectations
Memi Beltrame: Made by Many - On Collaborative Design
This helps acceptance:
● Clear, unambiguous negotiation● Alliances● Shared experiences● Common achievements● High iteration workflows● Frequent synchronisation
Memi Beltrame: Made by Many - On Collaborative Design
Questions?
Memi Beltrame: Made by Many - On Collaborative Design
Thank you!
Slides: http://liip.to/MadeByMany
