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TOWARD A NEW UNDERSTANDING
OF DESIGNING FOR EXPERIENCE
phillip hunter :: :: [email protected] :: :: @designoutloud
xBETT
ER
THREE
TOWARD A NEW UNDERSTANDING
OF DESIGNING FOR EXPERIENCE
phillip hunter :: :: [email protected] :: :: @designoutloud
xBETT
ER
clearfun engagingclean
delightfuleasy
intuitive
fast
powerful
fluid
familiar
full-featured
pleasing
beautiful
compellingaward-winning
lightweight
What We Think Of
What Real People Feel
Significant emotions are qualities of experience; esthetic quality that rounds out an experience into completeness and unity.
John Dewey
Experience was first
TECHNOLOGY≠
EXPERIENCE
Experience was first
INTERFACE≠
EXPERIENCE
clearfun engagingclean
delightfuleasy
intuitive
fast
powerful
fluid
familiar
full-featured
pleasing
beautiful
compelling
award-winninglightweight
Experience was first
INTERFACE PROPERTIES
≠EXPERIENCE
QUALITIES
Experiential qualities must be distinguished from the properties of objects. They are intuited and not subject to error or judgment.
CI Lewis
QUALIA
Experiential qualities must be distinguished from the properties of objects. They are intuited and not subject to error or judgment.
CI Lewis
Features
Attributes
Know
Specs Sense Feel
PROPERTIES QUALIA
QUALIA?!
QUALIA!
lucknewness
skill confidencedistraction
uncertainty
insecurityinterfere
nce
mood
environment
inability
ignorance
motivation
misunderstanding
time
apathy
previous experience
engagement
distaste
clarity of choice
priority / urgencyQUALIA!
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
Experience Profile Assessment
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
YOU TRY
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
unclear understanding
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
unclear understanding
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
unclear understanding
Pictures of various digital experiences: skype/lync conference; family watching movie; developing world kid with computer; small biz
Pictures of various digital experiences: skype/lync conference; family watching movie; developing world kid with computer; small biz
Pictures of various digital experiences: skype/lync conference; family watching movie; developing world kid with computer; small biz
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
Experience Profile Assessment
Better Experiences through:
Understanding and focusing on Qualia, the actual qualities of personal experience
Discovering and identifying Qualia in context
Assessing Qualia before, during, and after experiences
phillip hunter :: :: [email protected] :: :: @designoutloud