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thenounproject.com YOU’RE HIRED!

Gabrielle Ferrara Ignite_Storyboard

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If you are professional creative (videographer, graphic designer, web developer, etc) here are some tips about how to deal with clients.

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Page 1: Gabrielle Ferrara Ignite_Storyboard

thenounproject.com

YOU’RE HIRED!

Page 2: Gabrielle Ferrara Ignite_Storyboard

thenounproject.com

YOU’RE FIRED!

Page 3: Gabrielle Ferrara Ignite_Storyboard

thenounproject.com

+ =THE

FANCY CLIENT

(THAT PAYS YOU THE BIG BUCKS)

THE AWESOME CREATIVE

(THAT’S YOU MY FRIEND)

AMAZING WORK & HAPPINESS

(AND OF COURSE WORLD PEACE)

Page 4: Gabrielle Ferrara Ignite_Storyboard

TEMPLATEOVER A

CREATIVE

CLIENTS ARE CHOOSING A

thenounproject.com

Page 5: Gabrielle Ferrara Ignite_Storyboard

8YEARS OF EXPERIENCE

FREELANCE & CREATIVE AGENCIES

Page 6: Gabrielle Ferrara Ignite_Storyboard

THE MYTHGIVE THE

CLIENT WHAT THEY WANT

MAKE THE CREATIVE WORK SUFFER&

&REFUSE TO COMPROMISE

CREATIVE INTEGRITY

MAKE THE CLIENT UNHAPPY

OR———————————————- ———————————————-

Page 7: Gabrielle Ferrara Ignite_Storyboard

1 THE DIFFICULTIES

2 THE DISAPPOINTMENTS

3 THE HOPE (YAY!)

Page 8: Gabrielle Ferrara Ignite_Storyboard

CLIENT/CREATIVE RELATIONSHIPS CAN BE DIFFICULT.

thenounproject.com

Page 9: Gabrielle Ferrara Ignite_Storyboard

thenounproject.com

CLIENT’S PERSPECTIVE

LACK OF CONFIDENCE

NEED TO ESTABLISH

DOMINANCE

LOGICAL/STRATEGIC

LACK OF COMMUNICATION

Page 10: Gabrielle Ferrara Ignite_Storyboard

thenounproject.com

CREATIVE’S PERSPECTIVE

BASED ON FEELING & EMOTION

INABILITY TO EXPLAIN OUR

PROCESS

“WHAT FEELS RIGHT?”

SENSITIVE & OVER-PROTECTIVE

OF WORK

Page 11: Gabrielle Ferrara Ignite_Storyboard

IF WE DON’T CHANGE, CLIENTS WILL CUT US OUT OF THE PROCESS.

thenounproject.com

Page 12: Gabrielle Ferrara Ignite_Storyboard

I had battled with graphic designers for over a year now and still had not come up with what I wanted. Using 99designs, I was able to get my design made in 1 week. Also, I paid a fraction of the cost I would've paid had I used multiple designers working around the clock.

-99 Designs Customer

“UH-OH

Page 13: Gabrielle Ferrara Ignite_Storyboard

US VS.

THEM

Page 14: Gabrielle Ferrara Ignite_Storyboard

WHAT DO WE DO? CHANGE OUR PERSPECTIVE.

thenounproject.com

Page 15: Gabrielle Ferrara Ignite_Storyboard

GABRIELLE FERRARA

Page 16: Gabrielle Ferrara Ignite_Storyboard

LEARN TO ASK THE

RIGHT QUESTIONS

thenounproject.com

LISTEN TO UNDERSTAND

NOT JUST TO RESPOND

Page 17: Gabrielle Ferrara Ignite_Storyboard

FREE RESOURCES!

!

(WHO DOESN’T LOVE FREE STUFF?) !!

Free Client Questionnaire !

Free Client Website Questionnaire

Page 18: Gabrielle Ferrara Ignite_Storyboard

1 WE CAN’T CONTROL CLIENTS.

2 WE CAN CONTROL OUR RESPONSE.

3 WE CAN MAKE IT BETTER.

Page 19: Gabrielle Ferrara Ignite_Storyboard

thenounproject.com

+ =THE

FANCY CLIENT

(THAT PAYS YOU THE BIG BUCKS)

THE AWESOME CREATIVE

(THAT’S YOU MY FRIEND)

AMAZING WORK & HAPPINESS

(AND OF COURSE WORLD PEACE)

Page 20: Gabrielle Ferrara Ignite_Storyboard

PROVE THE WORLD

WRONG.