19
Warszawa 23.06.2014 Design Thinking Meetup #2 Andrzej Karel Piotr Olesiński

Design Thinking Meetup #2 - User-Centered Process

Embed Size (px)

DESCRIPTION

Mine and Piotr's presentation for the second Design Thinking Meetup in Warsaw. On the importance of empathy and observation.

Citation preview

Page 1: Design Thinking Meetup #2 - User-Centered Process

Warszawa 23.06.2014

Design Thinking Meetup #2

Andrzej KarelPiotr Olesiński

Page 2: Design Thinking Meetup #2 - User-Centered Process

2

Page 3: Design Thinking Meetup #2 - User-Centered Process

3

Sketch the perfect wallet – 2 minutes

Page 4: Design Thinking Meetup #2 - User-Centered Process

User Centered Process

4

Page 5: Design Thinking Meetup #2 - User-Centered Process

5

Process: HPI School of Design Thinking CCBY-NC-ND 4.0

Design Thinking

Page 6: Design Thinking Meetup #2 - User-Centered Process

6

Process: HPI School of Design Thinking CCBY-NC-ND 4.0

Design Thinking

Page 7: Design Thinking Meetup #2 - User-Centered Process

7

Daylight – What is Design Thinkinghttp://vimeo.com/90355541

Extreme users

Page 8: Design Thinking Meetup #2 - User-Centered Process

8

Extreme users

1) OXO2) Daylight – What is Design Thinking

Page 9: Design Thinking Meetup #2 - User-Centered Process

Baby MindsetKeep asking WHY?

Always be as curious as a child

DESIGN THINKING MEETUP #2, WARSAW 9

Page 10: Design Thinking Meetup #2 - User-Centered Process

Interview

Page 11: Design Thinking Meetup #2 - User-Centered Process

Interview

Conversation

Page 12: Design Thinking Meetup #2 - User-Centered Process

Prepare:

Questions

Natural flow – group questions

Time for „why?” &„tell me about the first time you...”

Try to be neutralAvoid pollster impression

Conversation

Page 13: Design Thinking Meetup #2 - User-Centered Process

Natural environement

Observe ordinary

Look != observe

Practise!Be a detective in an everyday crime scene.

Observation

Page 14: Design Thinking Meetup #2 - User-Centered Process

Katrin Dribbish & Manuel Großmann

Page 15: Design Thinking Meetup #2 - User-Centered Process

15

Exercise

1. Sketch the perfect wallet – 2 minutes2. Find a partner

Page 16: Design Thinking Meetup #2 - User-Centered Process

16

Exercise

1. Sketch the perfect wallet – 2 minutes2. Find a partner3. Interview each other – 3 minutes each:

Show your wallets„What do you like about your wallet?” Why, why, why (…)

Page 17: Design Thinking Meetup #2 - User-Centered Process

17

Exercise

1. Sketch the perfect wallet – 2 minutes2. Find a partner3. Interview each other – 3 minutes each:

Show your wallets„What do you like about your wallet?” Why, why, why (…)

4. Sketch a new wallet for your parter – 2 minutes

Page 18: Design Thinking Meetup #2 - User-Centered Process

18

Exercise

1. Sketch the perfect wallet – 2 minutes2. Find a partner3. Interview each other – 3 minutes each:

Show your wallets„What do you like about your wallet?” Why, why, why (…)

4. Sketch a new wallet for your parter – 2 minutes5. Compare your 1st and 2nd wallet. Thoughts?

Page 19: Design Thinking Meetup #2 - User-Centered Process

Follow us:

facebook.com/100sdtfacebook.com/designthinkingwarsaw

facebook.com/servicedesignberlin

Andrzej KarelPiotr Olesiński