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Assignment # 4 of the Stanford Online: Design Thinking Action Lab course. How Do You Solve Problems? Submission by Shamik Chowdhury
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Design Thinking Action Lab
Student Locker Re-Design:
A Place to Change?
Design Challenge Re-design the student lockers at a large public high school
Step 1: Discover The ultimate solution to a problem is rational; the process of finding it is not.
To understand the man, you must first walk a mile in his moccasin.
Analyze (and empathize with)
the users
Facts
Benefits
Process
Cautions Feelings
Creativity
A moment's insight is sometimes worth a life's experience.
Access?
Security? Upkeep?
Privacy?
Space?
Anything else?
? Analyze the
users Identify current
problem(s)
If you don't know where you're going, any road will take you there
Analyze the users
Define the problem(s)
Define design objectives and
goals
Step 2: Design If the first idea is not absurd, then there is no hope for it.
Brainstorm design options
The best way to get a good idea is to get a lot of ideas.
We are doomed to make choices. This is life's greatest paradox.
Brainstorm design options
Compare options - select
the best one
Life is "trying things to see if they work".
Brainstorm design options
Compare options - select
the best one
Check if the solution works (prototyping)
Step 3: Develop and Deploy The best way to predict the future is to create it.
A goal without a plan is just a wish.
Plan the development
A dream doesn't become reality through magic; it takes sweat, determination, and hard work.
Plan the development
Develop the solution
What's good about deployment? You get your butterflies back.
Plan the development
Develop the solution
Deploy / implement the
solution
Step 4: Determine Success Strive not to be a success, but rather to be of value.
Success comes in cans; failure in can’ts.
Gather user feedback
What gets measured gets done improved.
Gather user feedback
Measure effectiveness of
solution
It's fine to celebrate success. But it is more important to heed the lessons of failure.
Gather user feedback
Measure effectiveness of
solution
Learn, improve, celebrate
One last time… with feeling
Analyze (and empathize with)
the users
Identify the problem(s)
Define design objectives and
goals
Brainstorm design options
Compare options - select
the best one
Verify that the solution works (prototyping)
Plan the development
Develop the solution
Deploy / implement the
solution
Gather user feedback
Measure effectiveness of
solution
Learn, improve, celebrate
1. Discover
2. Design
3. Develop & Deploy
4. Determine Success
Thank You
Design Thinking Action Lab
Shamik Chowdhury All icons courtesy www.iconfinder.com