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Terri Norvell discusses why property managers should be spending 40% of their time recognizing and coaching their teams - because it ultimately increases the bottom line.
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Leadership Featuring Terri Norvell
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MANAGEMENT AND LEADERSHIP
To be completely effective, you must do both… manage things and lead yourself and your team.
HARD PARTS (LEFT SIDE)
WORK is logical: metrics, processes, systems, methods… Business is a numbers game. The language of business is numbers... yet business happens THROUGH people producing results!
SOFT PARTS (RIGHT SIDE)
PEOPLE are psychological: inspiring, gaining buy-in and commitment, creative... Have a degree in psychology? No? No wonder you spend more time on the ‘hard parts’… they come more naturally to most in business.
ACCOUNTABILITY SYSTEM: 40% OF YOUR TIME SPECIFICALLY TO THE SOFT PART!
Percentages represent time spent
37 EDUCATIONAL EVENTS EACH YEAR Visit ApartmentAllStars.com for the schedule of events
Terri is a multifamily thought leader and nationwide consultant in the areas of management, leadership and leasing performance. She has over 20 years corporate office to the front-line experience as VP of Training, Marketing and Business Development for a $1.2 billion dollar property management and development company and GM of a $9 million dollar temporary housing firm. She is a regular presenter at the National Apartment Association, MultiFamilyPro Brainstorming conference, TAA, FAA, HAA... numerous Associations, property management and supplier firms across the country. She assists teams in increasing the bottom line... through hair-on-fire success in their positions as a keynote speaker, corporate trainer & performance coach.
Terri Norvell O: 303-439-0077 C: 303-475-5456 [email protected]
Terri Norvell
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