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Amit Pokhrel

Communication Management in Project Management

Communication is perhaps, the most vital link in project management. The procedures

related to the communication do not refer to mere correspondence; the entire gamut of

interaction between the various agencies and individuals must come under its purview.

In the managerial sense, communication would refer to information flow; this would form

the basis for any surviving system. Communication leads to control, self-control or

otherwise, and it is interesting to note that only in a controlled system, elements would

communicate with each other. It is therefore, necessary that the elements are procedure

bound to ensure effective communication.

We can identify the following procedures which will contribute to better communication:

1. Procedure for correspondence and distribution of mail.

2. Filling procedure

3. Reporting procedure

4. Procedure for meeting and recording minutes of meetings.

5. Procedure for data logging.

6. Project newsletter and general information procedure

7. Procedure for making presentations

8. Procedure for project workshops

9. Control-room maintenance procedure

10. Suggestion scheme

The above shown procedure, however, are no substitute for daily interactions and

personal contacts in the form of visits and verbal communications. At the same time, an

excess of personal touch may result in touchiness. This can, perhaps, be avoided by

formalizing the communication system.