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Beth Israel Deaconess Medical Center
1 Information and Services for Patients and Visitors
Beth Israel Deaconess Medical CenterInformation and Services for Patients and Visitors
Beth Israel Deaconess Medical Center
1 Information and Services for Patients and Visitors
Inside This Guide
3 Welcome
4 Affiliated Community Health Centers
5 Expertise
5 Our Merger
8 Your Rights As a Patient
9 Directions
11 Parking Facilities
15 Registration: Arriving for an Appointment
16 Canceling an Appointment
16 Emergency Services
18 Walk-In Visits and Travel Clinic
19 Insurance
20 Financial Assistance and Free Clinic
20 Interpreter Services
21 The Learning Center
22 Service Section
22 East Campus Dining and Shops
22 West Campus Dining and Shops
22 Local Hotels
23 Guest Houses
23 Local Restaurants
25 Other Services
25 Automatic Teller Machines
25 Florists
25 Taxicab Service
26 Notes
Beth Israel Deaconess Medical Center
2Information and Services for Patients and Visitors
Frequently Called Phone Numbers:To call numbers inside the medical center, simply dial the department’s five-digit extension number. When calling from outside, use the 617 area code as needed.
Admitting OfficesEast Campus - (66)7-2452West Campus - (75)4-2201
Case ManagementEast Campus - (66)7-2624West Campus - (63)2-7250
Corporate Communications(66)7-4431
Development(66)7-3600
FriendShop (gift shop and florist)East Campus - (66)7-3639West Campus - (63)2-8168
Health Information Line(66)7-5356 or 1-800-667-5356
Inpatient AccountsIn-House Patient (66)7-2484Discharged Patient (66)7-3484
Interpreter Services East Campus - (66)7-4423West Campus - (63)2-8498
Learning Center(66)7-9100
Medicaid Transport1-800-499-6384
Medical RecordsEast Campus - (66)7-3701West Campus - (75)4-2250
Nursing Administration(66)7-2245
Nutrition Clinic(66)7-2565
Parking Offices(66)7-3035
Pastoral Services(66)7-3030
Pastoral Education(63)2-8101
Patient Conditions/InformationEast Campus - (66)7-2647West Campus - (75)4-2200
Public Affairs(66)7-4431Reception/Concierge - East CampusFeldberg Building - (66)7-2647Shapiro Clinical Center - (66)7-0104
Security DispatchEast Campus - (66)7-4444West Campus - (63)2-9111
Surgical Liaison - West CampusPhone Number - (75)4-3111Pager Number - (63)2-2337 then page #2470
Television ServicesEast Campus - (66)7-4552West Campus - (63)2-8276
Volunteer ServicesEast Campus - (66)7-3026West Campus - (63)2-8044
Beth Israel Deaconess Medical Center
3 Information and Services for Patients and Visitors
WelcomeThe mission of Beth Israel Deaconess Medical Center is to serve our patients compassionately and effectively, and to create a healthy future for them and their families. Wheth-er you are referred to the medical center for specialty care, diagnostic testing, outpatient treatment, or admission, Beth Israel Deaconess staff will work closely with you and your doctor to coordinate your care. Under your doctor’s guidance, the staff will share and discuss tests, specialists’ opinions, treatment options, and recommended next steps. This ongoing communication among you, your doctor, and Beth Israel Deaconess staff results in the high quality of care that you deserve.
Patients come to our medical center from around the cor-ner and around the world. We feel our obligation to provide access to care goes beyond our front doors. For instance, our network includes more than 200 community-based primary care physicians in twenty three communities throughout Eastern Massachusetts. We also operate regional medical care facilities in Chelsea, Lexington, and Dorchester, and work with hundreds of other physicians throughout the region who choose to refer patients to a Beth Israel Deaconess specialist for care.
Beth Israel Deaconess Medical Center
4Information and Services for Patients and Visitors
Affiliated Community Health CentersBeth Israel Deaconess Medical Center is affiliated with the following community health centers. For more information about a specific health center or to schedule an appointment, please call the appropriate phone number listed below:
Bowdoin Street Health Center230 Bowdoin StreetDorchester, MA 02122617-825-9800
Dimock Community Health Center55 Dimock StreetRoxbury, MA 02119617-442-8800
Fenway Community Health Center7 Haviland StreetBoston, MA 02115617-267-0900
Joseph M. Smith Community Health Center287 Western AvenueAllston, MA 02134617-783-0500
Outer Cape Health Services, Inc.Provincetown Clinic49 Harry Kemp WayProvincetown, MA 02657508-487-9395
Wellfleet Clinic3130 State HighwayWellfleet, MA 02667508-349-3131
Sidney Borum, Jr. Health Center130 Boylston StreetBoston, MA 02116617-457-8140
South Cove Community Health Center885 Washington StreetBoston, MA 02111617-482-7555
South Cove Community Health Center II275 Hancock StreetQuincy, MA 02171617-745-0280
Beth Israel Deaconess Medical Center
5 Information and Services for Patients and Visitors
ExpertiseAs a major teaching affiliate of Harvard Medical School, Beth Israel Deaconess is world-renowned for humane patient care, leading bio-medical research, and excellence in teaching. The medical center offers clinical expertise in the following areas: Cardiology, Obstetrics, Women’s Health, Orthopedics, Cancer Care, Psychiatry, General Surgery, Transplant Surgery, Cardiovascular and Thoracic Surgery, Neurosurgery, Neurology, Urology, Dermatology, and Trauma Care. Beth Israel Deaconess also fea-tures intensive care units for medical and respiratory problems, surgical trauma, coronary care, and neonatal care.
Our MergerIn 1996, Beth Israel Hospital and Deaconess Hospital merged to Beth Israel Deaconess Medical Center. The new medical center consists of two companies, East (formerly Beth Israel Hospital) and West (formerly Dea-coness Hospital), that function as one entity with one set of values and patient care philosophy. As a patient, you will receive the excellent care for which both former hospitals were long known.
Beth Israel Deaconess Medical Center
6Information and Services for Patients and Visitors
Beth Israel Deaconess Medical Center
7 Information and Services for Patients and Visitors
Beth Israel Deaconess Medical Center
8Information and Services for Patients and Visitors
Your Rights As a PatientBeth Israel Deaconess Medical Center supports the Massachusetts law known as the Patient’s Bill of Rights. This was modeled after the Statement on the Rights of Patients, published by the former Beth Israel Hospital in 1972. The statement emphasizes Beth Israel Deaconess’s commitment to respect every patient’s individuality and dignity, and reinforces the belief that you have the right to know about your illness and to participate in all decisions that affect your well being.
In addition, the Patient’s Bill of Rights underscores your right to confidentiality. Information about your medical condition is confidential and is not released without your consent. For a copy of Your Rights As a Patient, please call Corporate Communications at 617-667-4431.
The Massachusetts proxy law allows you to designate an agent or proxy to make decisions for you in the event you are not capable of making them yourself. A copy of the proxy form can be obtained at the Social Work Department by calling 617-667-3421.
Beth Israel Deaconess Medical Center does not discriminate on the basis of race, religion, sex, sexual orientation, national origin, disability, age, or veteran status. If you feel you have been discriminated against, we have procedures in place to address your concerns. Please call us at the Office of Health Care Quality at 617-667-2624.
Beth Israel Deaconess Medical Center
9 Information and Services for Patients and Visitors
DirectionsBeth Israel Deaconess Medical Center has two campuses located across the street from each other in the Longwood Medical Area.
East Campus (former Beth Israel Hospital) 330 Brookline Avenue, Boston, MA 02215
West Campus (former Deaconess Hospital) 1 Deaconess Road, Boston, MA 02215
Getting to the Medical Center by CarFollow the directions below to reach the Medical Center’s East Campus on Brookline Avenue and its West Campus Clinical Center locat-ed right off Joslin Place.
From the North (Interstate 95/Route 1): Cross the Tobin Bridge going south and follow elevated loop around onto Expressway south. Take first exit onto Storrow Drive westbound and follow to Fenway (Route 1 South) exit. Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to intersection of Brookline Avenue (.6 miles). Turn left onto Brookline Avenue. Continue .4 miles to East Campus on your left and .6 miles to West Campus on your right.
From the North (Interstate 93): Continue south on 93 to Boston and Storrow Drive. Take the Fenway (Route 1 South) exit. Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to intersection of Brookline Avenue (.6 miles). Turn left onto Brookline Avenue. Continue .4 miles to East Campus on your left and .6 miles to West Campus on your right.
Beth Israel Deaconess Medical Center
10Information and Services for Patients and Visitors
From the Northwest (Route 2): Follow Route 2 East toward Boston to Fresh Pond Parkway. Cross over the Charles River onto Soldiers Field Road, which becomes Storrow Drive east. Take the Fenway (Route 1 South) exit. Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to intersection of Brookline Avenue (.6 miles). Turn left onto Brook line Avenue. Continue .4 miles to East Campus on your left and .6 miles to West Campus on your right.
From the West (Route 9): Heading east on the Massachusetts Turnpike, take Route 128 South (exit 14) to Route 9 East (exit 20A). Follow Route 9 to intersection of Brookline Avenue in Brookline Village (Brook House will be on the right). Turn left onto Brookline Avenue and pass three sets of lights. West Campus will be on your left at the fourth set of lights. Proceed through the next set of lights (intersection of Longwood Avenue) and East Campus will be on your right.
From the South Shore (Route 3): Follow the Southeast Expressway north to Storrow Drive exit. Go west on Storrow Drive to the Fenway (Route 1 South) exit. Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to intersection of Brookline Avenue (.6 miles). Turn left onto Brookline Avenue. Continue .4 miles to East Campus on your left and .6 miles to West Campus on your right. From the south (Route 24 and Interstate 95): Follow Route 128 South to Route 3 exit to Southeast Expressway North to Storrow Drive exit. Follow Storrow Drive to the Fenway (Route 1 South) exit. Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to intersection of Brookline Avenue (.6 miles). Turn left onto Brookline Avenue. Continue .4 miles to East Campus on your left and .6 miles to West Campus on your right.
Public Transportation There are a number of public transportation options for patients and visitors coming to the Longwood Medical Area. For more information, call the MBTA at 617-222-3200. The main bus numbers are: 8, 8A, 47, CT2, and CT3. Beth Israel Deaconess is also a short walk from the “D” Train on the Green Line, Longwood stop.T
Beth Israel Deaconess Medical Center
11 Information and Services for Patients and Visitors
Parking FacilitiesQuestions About Commuter Services
Monday – Friday: 8.00 AM – 4.30 PM 617-667-3035 Off hours: 617-667-4444There are several parking garages on the East and West Campuses (see “Parking Discount,” p.14). All are equipped with elevators and are accessible to those with disabilities. Limited metered parking is available on Brookline Avenue and Pilgrim Road.
East Campus Garage Locations East Campus Main Garage 330 Brookline Ave Boston MA, 02215 Open 24 hours a day
Located off the main entrance to the medical center’s East Campus at 330 Brookline Avenue. Convenient for patients with appointments at East Campus buildings and for those visiting patients admitted on the East Campus. Cashier is located off the lobby of the Feldberg Building; customers pay just before returning to their cars.
Beth Israel Deaconess Medical Center
12Information and Services for Patients and Visitors
The Carl J. Shapiro Clinical Center Garage 98 Pine St New Line Boston MA, 0221 Monday – Friday: 5 AM to 11 PM Saturday: 5.00 AM – 6.00 PM Closed Sundays and holidays Convenient drop-off location at Binney Street entrance. Underground garage located on Binney Street, off Longwood Avenue. Convenient for patients with appointments at the Shapiro Clinical Center. First level is designed to accommodate handicapped vehicles. Cashier is located on the lobby level of the Shapiro Clinical Center; customers pay just before returning to their cars. West CAMpus Garage Locations 170 Pilgrim Rd Boston, MA 02215 Open 24 hours a day
Entrance is located on Crossover Street, which can be reached by either Pilgrim Road or Autumn Street Convenient for patients with appointments at 375 Longwood Avenue, 21 Autumn Street, or the Deaconess and Farr Buildings Cashier is located at exit
Beth Israel Deaconess Medical Center
13 Information and Services for Patients and Visitors
110 Francis Street Garage Weekdays: 6.00 AM – 11.00 PM Weekends and holidays: 7.00 AM – 9.00 AM
Located on the corner of Brookline Avenue and Francis Street and also can be accessed via the Riverway Disability access is limited to the first floor Convenient for patients with out patient appointments at the Lowry Medical Office Building Cashier is located at the exit
Valet Parking - West Campus Only West Campus Clinical Center entrance Weekdays: 6.00 AM – 9.00 PM Weekends: 10.00 AM – 8.00 PM
Farr Building Entrance Weekdays: 8.00 AM – 4.00 PM
Beth Israel Deaconess Medical Center
14Information and Services for Patients and Visitors
Parking Discount*If you are parked for more than four hours per visit, please bring your garage ticket to the information or admitting desks on either campus, where the charge will be discounted to $5 per 24-hour period.
Parking DiscountIf you are parked for more than four hours per visit, please bring your garage ticket to the information or admitting desks on either campus, where the charge will be discounted to $5 per 24-hour period.
Validation LocationsAvailable at the admitting offices on both campuses:
East Campus Information desks of the Feldberg Building and the Shapiro Clinical Center
West Campus Clinical Center information desk
Inter-Campus ShuttleA free shuttle service runs in a continuous loop between the East and West Campuses, Weekdays, 7.00 AM – 6.00 PM
East Campus shuttle stop Entrance of the Feldberg Building on Brookline Avenue
West Campus shuttle stop Entrance of the Clinical Center on Deaconess Road 0 – 1/2 hour
1/2 – 1 hour
1 – 4 hours*
5 – 6 hours
4 – 5 hours
6 – 24 hours
Parking Rates
(as of November 1997; may change without notice)
$5
$20
$2
$4$12
$15
Beth Israel Deaconess Medical Center
15 Information and Services for Patients and Visitors
RegistrationPlease plan to arrive 15 minutes before your scheduled appointment.
Please Bring:
Your current insurance card and available insurance information Any referral forms and pre-authorizations documentation
Co-payments are due at the time of service.
East Campus
Inpatient If you have not been pre-registered by our physician or referring specialist, you may be asked to go to the admitting area. The staff at the information desk in the Feldberg lobby will direct you to the appropriate area.
Outpatient When you call to make your ambulatory/outpatient appointment, you often will have the opportunity to give some basic registration information over the telephone. The completion of the registration or any update of the information will take place in the unit where you are scheduled to have your appointment. You will not need to stop at any registration desk or area when you come for your appointment.
West Campus
Inpatient The admitting and registration office for inpatient services is located on the first floor of the Clinical Center at 1 Deaconess Road.
Outpatient Outpatient registration desks are located in the lobbies of the Kennedy Building at 1 Autumn Street, the Farr Building at 185 Pilgrim Road, and in the basement of the Lowry Medical Office Building at 110 Francis Street. The information and registration staff can direct you to the appropriate area.
Beth Israel Deaconess Medical Center
16Information and Services for Patients and Visitors
Canceling an AppointmentTo cancel or reschedule an appointment, please call the physicians office, department, or unit that you are scheduled to visit.
Call the main number at 617-667-7000 for the telephone number of a specific area of the medical center.
Emergency Services Berenson Emergency Unit 330 Brookline Avenue/East Campus Open 24 hours a day, 7 days a week. For more information, call the Health Information Line at 617-667-5356.
Staffed by a team of registered nurses and board-certified emergency physicians, the Emergency Department handles medical and surgical emergencies.
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17 Information and Services for Patients and Visitors
When You ArriveYou will be seen by the triage nurse who will evaluate the urgency and nature of your illness or injury. If you have a primary care physician, be sure to inform the nurse of your doctor’s name to ensure continuity of care. Whenever possible, you should notify your primary care physician before coming to the Emergency Department. After you are seen by the triage nurse, a member of the registration staff will ask you or someone who is with you for registration information. You will then be seen by a team of healthcare professionals who will assess your condition, order any necessary diagnostic tests, and provide the necessary treatment during your stay. Test results will be discussed with you, and you will be given instructions about follow-up care. When appropriate, your primary care physician will be contacted.
If You Are AdmittedYou will be assigned a bed as quickly as possible on the appropriate unit and campus. Please inform the Emergency Department if you were previously treated at the former Beth Israel Hospital (East Campus) or the former Deaconess Hospital (West Campus). This in-formation will allow your care team to access the most current information regarding your condition, and if possible, may enable staff to treat you at the location with which you are familiar. Remember, however, that we are now one combined medical center at both campuses. Once you are transferred to a unit and bed, a new team of providers will continue your day-to-day medical care and decide when you are able to return home. Before you are discharged, you will receive instructions about follow-up care.
Beth Israel Deaconess Medical Center
18Information and Services for Patients and Visitors
Walk-In Visits and Travel Clinic Brown Medical Walk-In Unit 330 Brookline Avenue/East Campus Weekdays: 10.00 AM – 8.00 PM Weekends and most holidays: 10.00 AM – 6.00 PM 617-667-3759
If you feel ill but do not need emergency care, please call your primary care provider. If he or she is not available, you can see a care provider at the Brown Medical Walk-In Unit. The walk-in unit allows “walk-in” patients with non-urgent illnesses or injuries, such as a sore throat, upper respiratory infection, ear ache, or sprained ankle, to receive care rapidly and efficiently. If you are a member of a managed care plan, check your plan’s policy regarding approval for a visit and co-payments.
Travel Clinic Kennedy Building, Sixth Floor/West Campus 1 Autumn Street Monday, Wednesday, Friday: 9.00 AM – 12.00 PM by appointment only 617-632-7706
The Travel Clinic provides immunizations, medications, and advice for international travelers. Travelers have access to a full spectrum of health advice and travel counseling, and can receive follow-up care.
Beth Israel Deaconess Medical Center
19 Information and Services for Patients and Visitors
Insurance Payments for Emergency or Walk-In ServicesWhenever possible, to ensure continuity of care, call your primary care provider before you come to the medical center. Many insurance companies and managed care plans require you make a co-payment when you visit the walk-in unit or emergency department. They also may require prior approval by the company or by your primary care provider.
Most Insurance Accepted Beth Israel Deaconess Medical Center and its affiliated physicians accept more than 40 different health plans including:
Blue Care Elect
Blue Choice
CIGNA HealthCare of Massachusetts
Harvard Pilgrim Community Health Plan (designated centers)
HMO Blue
John Hancock
Medicaid
Medicare
Neighborhood Health Plan
PruCare Plus/PruCare HMO of Massachusetts
Tufts Associated Health Plan
US Healthcare
Call the Managed Care Office at 617-975-6020 for a complete list.
Beth Israel Deaconess Medical Center
20Information and Services for Patients and Visitors
Financial Assistance and Free Care East Campus 617-667-5661
West Campus 617-754-2216
If you are uninsured or have limited income, you may qualify for public assistance or free care. Depending on your income level, all or part of your medical costs may be covered by the medical center under the free care provision of state Medicaid Law. Non-private-practice physicians who are based at Beth Israel Deaconess use the same guidelines outlined in the free care provision to determine the free care eligibility of their patients.
Interpreter Services East Campus 617-667-4423
West Campus 617-632-8498
Interpreters are available to ensure communication between medical center staff and non-English speaking or hear ing-impaired patients. Russian and Spanish interpreters are available on site. Other interpreters can be arranged for more than 30 languages, including sign language. Please inform the clinic if you will need an interpreter when you schedule your appointment. Usually two weeks lead time is sufficient. We make every effort to accommodate medically urgent needs. If you need to cancel or reschedule an appointment, please call Interpreter Services with as much advance notice as possible.
For urgent health problems that occur during evenings and on weekends, please go to the Berenson Emergency Unit, located at 330 Brookline Avenue on the East Campus. The staff will be able to contact interpreters when needed.
Beth Israel Deaconess Medical Center
21 Information and Services for Patients and Visitors
The Learning Center Shapiro Clinical Center, Lobby Level 30 Brookline Avenue/East Campus Weekdays: 9.00 am – 5.00 pm Thursday evenings until 7.00 pm 617-667-9100
The Beth Israel Deaconess Learning Center, part of the Beth Israel Deaconess division of nursing, is an innovative resource designed to give patients, visitors, and members of the community an opportunity to become better educated about and take a more active role in their own healthcare. The Learning Center’s Health Information Library, open to the public, has an extensive collection of books, periodicals, videos, and computer software on a wide variety of healthcare topics. Internet access is also available. The center’s nurses offer one-on-one instruction in self-care before or after a diagnosis, procedure, or surgery, when referred by a Beth Israel Deaconess provider. The center also offers programs and services targeted toward identified health education needs in specific populations. Information can be sent to patients who are unable to visit the library.
Questions? If you have questions about Beth Israel Deaconess Medical Center or need information about a department or service not covered in the brochure, call the Health Information Line at 617-667-5356.
Beth Israel Deaconess Medical Center
22Information and Services for Patients and Visitors
Services at Beth Israel Deaconess Medical Center
Dining & Shops East Campus
Ullian Dining Room Stoneman Building, second floor Weekdays: 6:15 am – 7:30 pm Weekends: 6:30 am – 7:30 pm Vending machines open 24 hours 617-667-2540
FriendShop (gift shop and florist) Stoneman Building, second floor 330 Brookline Avenue Monday through Thursday: 9:30 am – 7.00 pm Friday: 9:30 am – 5.00 pm Weekends: 11.00 am – 4.00 pm 617-667-3639
West Campus
Cafeteria Farr Building, basement level Weekdays: 6:30 am – 7.00 pm Weekends: 6:30 am – 6:15 pm 617-632-7777
Corner Deli Farr Building, lobby level Weekdays: 6:30 am – 2:30 pm 617-632-9688
FriendShop (gift shop and florist)Farr Building, lobby level1 Deaconess RoadMonday through Thursday: 9:30 am – 7:30 pmFriday: 9:30 am – 5:30 pmWeekends: 12.00 pm – 5:30 pm617-632-8168
Hotels
Best Western Boston - Inn at Longwood Medical * $$342 Longwood AvenueBoston, MA 02215617-731-4700
$50 – $100Pricing
$100 – $150
$150 – $250
$250 & Up
$$$$
$$
$$$$
* Medical Discount
Beth Israel Deaconess Medical Center
23 Information and Services for Patients and Visitors
The Buckminster * $ to $$$(Kenmore Square) 645 Beacon StreetBoston, MA 02215617-236-7050
Holiday Inn * $1200 Beacon StreetBrookline, MA 02146
Howard Johnson’s Kenmore* $$575 Commonwealth AvenueBoston, MA 02215617-267-3100
Suisse Chalet* $160 Boylston StreetChestnut Hill, MA 02167800-524-2538, 617-287-9000
Taj Hotel $$$$15 Arlington StreetBoston, MA 02117617-536-5700
Boston Marriot $$$-$$$$(Copley Place)110 Huntington AvenueBoston, MA 02116800-228-9290, 617-236-5800
Four Seasons Hotel* $$$$200 Boylston StreetBoston, MA 02116617-338-4400
The Eliot Suite Hotel* $$$370 Commonwealth AvenueBoston, MA 02215800-443-5408, 617-267-1607
Westin Holtel (Copley Place )$$$10 Huntington AvenueBoston, MA 02116800-937-8461, 617-262-9600
Guest Houses
Beacon Inn* $1087 Beacon StreetBrookline, MA 02146888-575-0088, 617-566-0088
Beacon Street Guest House1047 Beacon StreetBrookline, MA 02146800-872-7211, 617-232-0292
Beech Tree Inn* $83 Longwood AvenueBrookline, MA 02146617-277-1620
Bertram Inn $-$$$92 Sewall AvenueBrookline, MA 02146617-566-2234
Brookline Manor Guest House * $32 Centre StreetBrookline, MA 02146800-535-5325, 617-232-0003
Longwood Inn $123 Longwood AvenueBrookline, MA 02146617-566-8615
Restaurants on Site
East Campus
Souper SaladShapiro Clinic Center, lobby levelWeekdays: 6:30 AM to 7 PM617-232-5599
Starbucks Coffee ShopShapiro Clinical Center,Binney Street Entrance, lobby levelWeekdays: 6:00 AM to 9 PMWeekends: 7 AM to 7:30 PM617-277-2350
West Campus
Adesso Espresso Coffee Shop(coffee/pastry bar, no seating)Clinical Center, first floorWeekdays: 6 AM to 4 PM
Beth Israel Deaconess Medical Center
24Information and Services for Patients and Visitors
Bruegger’s Bagel Shop375 Longwood Avenue/MASCO, lobby levelWeekdays: 6 AM to 6 PMWeekends: 6 AM to 2 PM617-731-8993
D’Angelo Sandwich Shop475 Brookline Avenue(entrance is on the side of the Clinical Center)Monday through Saturday: 10 AM to 10 PMSunday: 11 AM to 10 PM617-278-9772
Dunkin’ Donuts475 Brookline Avenue(entrance is on the side of the Clinical Center)Weekdays: 5:30 AM to 10 PM617-232-8052
Restaurants - A Short Walk
$
Pricing
Under $7$7 – $12
Over $12
$$$
$$$
Longwood Galleria Food Court $400 Brookline Avenue, Boston
Longwood Grille & Bar $/$$(Longwood Galleria)342 Longwood Avenue, Boston617-232-9770
Veronique $$$20 Chapel Street, Brookline617-731-4800
Restaurants - Walking Distance/Short Cab Ride
Chef Chang’s House $1006 Beacon Street, Brookline617-277-4226
The Elephant Walk $$$900 Beacon Street, Boston617-247-1500
Ginza Japanese Restaurant $$/$$$1002 Beacon Street, Brookline617-566-9688
Skipjack’s Seafood $$/$$$2 Brookline Place, Brookline617-232-8887
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25 Information and Services for Patients and Visitors
Sol Azteca $$914A Beacon Street, Brookline617-262-0303
The Tam O’Shanter $/$$299 Harvard Street, Brookline617-277-2985
Other Services
Automatic Teller Machine
East Campus
Santander BankShapiro Clinical Center, lobby level(near the cashier’s office)
Stoneman Building, second floor(near the FriendShop Gift Shop and the cafeteria)
West Campus
Santander BankClinical Center, lobby level (near the coffee cart)
Citizens BankFarr Building, ground level (near the cafeteria)
Florists
FriendShop - East CampusStoneman Building, second floor330 Brookline Avenue
617-632-3639FriendShop - West CampusFarr Building, lobby levelOne Deaconess Road617-632-8168
Taxicab Service
Bay State 617-566-5000
Boston 617-262-2227
Checker 617-536-7000
Independent 617-426-8700
Red 617-734-5000
Red & White 617-242-8000
Veteran’s 617-527-0300
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26Information and Services for Patients and Visitors
Beth Israel Deaconess Medical Center
27 Information and Services for Patients and Visitors
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Beth Israel Deaconess Medical Center
East Campus330 Brookline Avenue
Boston, MA 02215
West CampusOne Deaconess Road
Boston, MA 02215
Beth Israel Deaconess Medical Center, Boston, is a major teaching hospital of Harvard Medical School, and is a founding member of CareGroup, systems management, an organized system of
quality healthcare serving the individual, family and community.
Visit our Web site at: www.bidmc.harvard.edu