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Scenario1. Son receives a school newsletter every
fortnight.2. Busy working mum picks up son after
school.3. Son sometimes mentions to her mum about
the newsletter and sometimes not.4. If not, mother is not informed of school
events.
Identifying the Problem
Mum does not know what activities are on at her son’s school.This is because her son does not give her the newsletter.
The mother needs to know 2 things:
● when the newsletter has been received by her son
● when and what school events or activities are on
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